To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.6
Cleanliness4.6
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All Reviews(791)
Positive reviews(755)
Reviews with photos/video(173)
Classy environment(119)
Friendly front desk staff(104)
Delicious breakfast(62)
Convenient parking(49)
Perfect for business trips(24)
Average sound insulation(22)
Tasty restaurant(14)
Close to scenic area(13)
Negative reviews(36)
Guest User
Superior Queen Room
Stayed in Feb 2024
Friends
6 review
3.5/5
Posted on Mar 31, 2024
Staying at Hotel Fliport was a delightful experience, largely thanks to the exceptional service provided by the staff, particularly Xiao Zhang at the front desk.
However, it's worth noting that the hotel's interior might benefit from some refurbishment. Certain aspects of the furnishings appeared a bit worn and outdated.
Response from Property: Thank you for your feedback. Our hotel has been open for many years, and some facilities may have issues, but we are always striving to maintain and replace them with new ones, such as the new garden, new carpets, etc. Wuyi Mountain is a beautiful small city, please come visit us when you have time. Best wishes to you.感谢您的点评,酒店开业多年,个别的设施会有一些问题,但我们一直在努力维护,做专顶更换,比如:新的花园,新的地毯等等,武夷山是个美丽的小城市,有空常来看看哦,祝福您。
Yoriko
Business Room (2 beds)
Stayed in Dec 2022
Solo travelers
3 review
2.5/5
Posted on Dec 28, 2022
Honestly a female receptionist was neither friendly nor kind at all. Hotel facilities are so old that it was not easy to open the door. They had no breakfast service and told me to get delivery food by my own, even when I asked about how to get to sightseeing spots, she just said, “book a taxi.” I’m a foreigner who is not fluent in Chinese, but she was not kind enough to deal with foreigners. She could have helped me in some points.
Response from Property: Dear guests hello, first of all, I am very sorry that the accommodation did not let you have a perfect experience, you have to respond to the question Xiaobai has informed the relevant departments, and the relevant departments on-duty staff punishment. In the future, we will strengthen staff training and supervision. What you experience this time is the business room type, the area is more than 20 square meters, the room will be smaller than the hotel administration room type, you next time check-in can consider our administration room type, the area is bigger, can look at the garden panorama, hope you can come to experience next time, and look forward to coming again!
Guest User
Superior Twin Room
Stayed in Jan 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 19, 2024
Wuyishan Fliport Garden Hotel is affordable, with clean rooms, warm service and thoughtful details. It is worth staying. The most important thing is the pick-up service, which saved us a lot of trouble. It was very considerate and warm. The driver also waited for us at the high-speed rail station early. Thank you very much! Xiao Chen at the front desk also helped us a lot. When he saw that we had children, he even gave us an extra breakfast. Tell us some travel planning routes, tell us shops near the hotel, bus routes, etc. This is a satisfying experience! [smile][smile][smile]