HanTing Hotel

HanTing Hotel Reviews

HanTing Hotel

No.2 Huimin Road, Wukou, Ziyang town, Wuyuan, Jiangxi, ChinaView Hotel Details
HanTing Hotel
HanTing HotelHanTing HotelHanTing Hotel
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HanTing Hotel Guest Reviews

4.8/5
Excellent
960 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(960)
Positive reviews(948)
Reviews with photos/video(94)
Classy environment(93)
Awesome amenities(71)
Friendly front desk staff(66)
Delicious breakfast(47)
Easy to get around(43)
Convenient parking(38)
Would stay again(22)
Located downtown(8)
Negative reviews(12)
zjoon
Superior Double Room
Stayed in May 2024
Couples
8 review
4.7/5
Amazing
Posted on May 30, 2024
1. Good service 2. Free laundry (washer + dryer) 3. Generally quite clean, only complaint is the room started to have 2nd hand cigarettes smoke smell after turning off AC 4. Sound proof not the best, can hear car pass through noise even with the window closed (only for the room facing the road)
Siew Luan
Superior Double Room
Stayed in May 2024
Friends
8 review
5.0/5
Outstanding
Posted on May 15, 2024
Helpful staff helping us to plan itinerary to some scenic spot. Many restaurants around the hotel.
Johny n Patrick
Superior Double Room
Stayed in Mar 2024
Couples
10 review
5.0/5
Outstanding
Posted on Jun 4, 2024
We have had a happy stay and enjoyed a great variety of good breakfast in the hotel. We always prefer Hanting Hotel in our holiday trips in China and seldom disappointed by its services. Thumb up to the good mattress and the cleanliness in the bedroom. Special thanks to the excellent services from the lady manager-in-charge (Ms 俞) who helped us to call in 2 cabs when we checked out in the raining day on 25/5
Guest User
Superior Double Room
Stayed in Feb 2024
Solo travelers
29 review
4.5/5
Great
Posted on Feb 10, 2024
Good value for money. Facilities are in good condition and the room was clean. It would be nice if they could add fried eggs, toast or juice at the breakfast.
Guest User
Guestroom (2 beds)
Stayed in Apr 2024
Friends
8 review
4.5/5
Great
Posted on Apr 15, 2024
Good staff and new room
Guest User
Special Queen Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 4, 2024
The hotel is located in the center of the county town, with convenient transportation. It takes 20 yuan by taxi to the high-speed rail station. The hotel facilities are very new and well-equipped. The hotel's robot waiter is great. When you order takeout, the robot baby delivers it to your door.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Wuyuan Hanting Cultural Plaza Hotel and taking the time to share your stay experience here. I am glad to see that you are satisfied with all aspects of the hotel. The hotel is located in the center of Wuyuan County, with beautiful surroundings and convenient transportation. Your affirmation is a great encouragement to us. We will continue to maintain a high level of service as always, aiming to provide all guests with the most perfect and comfortable stay experience. We look forward to your continued choice of our hotel next time. All the staff of Wuyuan Hanting Cultural Plaza Hotel wish you a happy work and life!
Guest User
Superior Double Room
Stayed in Apr 2024
Friends
3 review
5.0/5
Outstanding
Posted on Apr 25, 2024
The room is clean Hygiene: clean, everything is clean and tidy Environment: clean, tidy and comfortable Service: very good. I will stay here again next time I travel. In short, I am very satisfied 👍 Keep up the five-star praise, but I forgot to take pictures
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for your encouragement and affirmation! What we pursue is to move customers. "When customers have difficulties and need help, the opportunity to move customers comes." The service brand of "family affection" has remained unchanged for N years. Because of your recognition and encouragement, we will pass it on to all employees. This is the greatest reward for us, and we will work harder! Looking forward to your visit again!
Veravia
Guestroom (2 beds)
Stayed in Mar 2024
Family
9 review
5.0/5
Outstanding
Posted on Mar 19, 2024
Facilities: All kinds of facilities are complete, including hand soap, shower gel, and shampoo. Hygiene: The hygiene is very clean. Service staff enter the room every day to fold the quilt and replace toiletries. Environment: The environment is atmospheric and the decoration style is simple and generous. Service: The front desk service is enthusiastic and can meet the basic requirements of guests. Meals: There are a variety of options and you can eat enough.
Original TextTranslated by Google
6/12
Response from Property: Dear guests: Thank you for your encouragement and affirmation! What we pursue is to move customers. "When customers have difficulties and need help, the opportunity to move customers comes." The service brand of "family affection" has remained unchanged for N years. Because of your recognition and encouragement, we will pass it on to all employees. This is the greatest reward for us, and we will work harder! Looking forward to your visit again!
Guestroom (2 beds)
Stayed in Mar 2024
Friends
16 review
4.7/5
Amazing
Posted on Mar 28, 2024
The hotel is in a good location, with many barbecue restaurants and restaurants nearby. The room facilities are new, but the price/performance ratio is not high. The breakfast is rich in variety but the hygiene is poor, and there is still a lot of room for improvement
Original TextTranslated by Google
Response from Property: Dear guests: Hello! It is our duty to provide every guest staying in our hotel with a comfortable and superior environment and service. We are committed to providing you with a cordial and thoughtful stay experience, creating a warm feeling of home away from home so that you can enjoy your business trip with satisfaction. We will, as always, welcome you again with a cordial smile, thank you!
Guest User
Guestroom (2 beds)
Stayed in Mar 2024
Friends
3 review
5.0/5
Outstanding
Posted on Mar 5, 2024
The room is very clean, the service is very thoughtful, especially the beautiful lady Yu is really enthusiastic and the service is very thoughtful! The environment is elegant!
Original TextTranslated by Google
Response from Property: Thank you for your thoughtful review. Seeing your satisfaction with our hotel, all efforts are worthwhile. Our hotel is conveniently located. It is equipped with free parking. There is a food street around the hotel, which is convenient for eating and entertainment. It is convenient to take a taxi and bus, so that guests can travel without worries. The hotel room sanitation has always been diligently cleaned by the housekeeping lady, and every corner is not left out. We look forward to your next stay~
Guest User
Guestroom (2 beds)
Stayed in Feb 2024
Friends
3 review
5.0/5
Outstanding
Posted on Feb 25, 2024
The room is very good. There is a dragon lantern nearby at night. The front desk lady was very enthusiastic and asked us to go and see it quickly. The location is excellent and I am satisfied 👍🏻
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Many things in our memories are because of the feeling of happiness. No matter how long it takes, our mood will remain unchanged. Enjoy life and share joy. Thank you for your love for us. We are happy because of you! Thank you for your support and care for us!
Guest User
Guestroom (2 beds)
Stayed in Feb 2024
Family
2 review
1.0/5
Posted on Feb 18, 2024
Avoid this hotel, don't stay there! ! This is the worst Hanting I've ever stayed in. There are blood and ink stains on the pillows in many rooms, and the guest rooms are not changed for each guest. The hygiene is extremely poor! ! A family of four traveled and opened two rooms, one twin room and one king-size bed room. On the 16th, after watching the Wunuzhou performance, we checked in at around 10 o'clock. After putting down our luggage, we went out for dinner and returned to the hotel at 12 o'clock. After preparing to stay, we found that there were blood stains on the pillows of one of the beds in the twin room, and the quilt had various holes... The clerk explained in various ways, saying that the linen company did not wash it clean, and said that there was surveillance to prove it (so far, neither the clerk nor the manager has provided any surveillance evidence to prove that the guest room changed the sheets and quilts every day). But why didn't the staff and managers who patrolled every day find it? The clerk said that they could not check out and change rooms, but only change the quilt. When I said that I needed to contact the manager and the store manager for communication, she only said that it was too late and she would inform me of the situation and contact me for feedback the next day. At my strong request, they said they could change rooms, and took a room that was booked but not occupied (during the period, they did not explain anything to the guest). During this period, they found blood stains on the pillows of the double bed room, and there were also blood stains on the inner layer when they changed the pillowcases. The clerk stopped explaining and said that he was speechless. When I changed to the second double bed room, I found that one of the beds had ink stains (this is better than blood stains, I can accept it). But when I was about to wash up, I found that one of the toothpastes had been opened. In fact, none of them had been opened, which means that the cleaning lady did not change the bed sheets for each guest. Even the simplest disposable items were not changed for each guest, how can I believe that the bed sheets, quilt covers, towels and other items were changed for each guest? I am scared when I think about it now. And after discovering the above problems, was the clerk afraid that I would refund the money? Why did he confirm the check-in of the two rooms again after reporting the problems?
Original TextTranslated by Google
6/9
Response from Property: Dear Ms. Jin, hello: First of all, thank you very much for your evaluation. We have also communicated on the spot many times about the problems you reported when you checked into the store on February 17. First of all, we are very sorry about the problem of damaged quilt covers. It is our negligence in work whether it is making the room or checking the room. We will definitely strengthen the training and rectification of the store. Regarding toothpaste and stains, all our rooms are changed and cleaned for each guest. On the same day, the store staff also communicated and recommended other hotels for you for a full refund. You have been emphasizing how bad the hygiene of the store is. You still chose to stay in the store on the same day and had no intention of checking out. Instead, you asked the store to make a full refund for the two rooms you booked the next day after checking in, and threatened the store with various departments. We actively admit and rectify the problems we have and have given you a satisfactory solution, but we cannot admit to problems that do not exist. I wish you a happy life!
Guest User
Superior Double Room
Stayed in Feb 2024
Couples
5 review
1.7/5
Posted on Mar 5, 2024
Checked in late, could only book the last room, at the end of the corridor The room was visibly small, with only one bed. It was marked as over 25 square meters, and the front desk admitted that it was about 5 square meters smaller than a standard room See the pictures for the hygiene conditions, they came up to clean it themselves that night Woke up at 9 am the next day by the constant sound of moving or renovation, because there was another company downstairs
Original TextTranslated by Google
6/8
Response from Property: Dear guests, hello: First of all, thank you for your evaluation. Regarding the hygiene you reported, we also communicated with you on site during your stay. All rooms are changed and cleaned for each guest. As for the decoration issues you reported, our store opened in 21 years, and the entire property is in business. We also verified that there was no decoration on the day. Finally, we also actively solved the room area issue you reported and refunded you according to your request. I wish you a happy life!
Guest User
Superior Double Room
Stayed in Mar 2024
Friends
1 review
5.0/5
Outstanding
Posted on Mar 11, 2024
Clean and comfortable, close to the scenic spot
Original TextTranslated by Google
Response from Property: Thank you for your thoughtful review. Seeing your satisfaction with our hotel, all efforts are worthwhile. Our hotel is conveniently located. It is equipped with free parking. There is a food street around the hotel, which is convenient for eating and entertainment. It is convenient to take a taxi and bus, so that guests can travel without worries. The hotel room sanitation has always been diligently cleaned by the housekeeping lady, and every corner is not left out. We look forward to your next stay~
Guest User
Superior Double Room
Stayed in Dec 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 17, 2023
The hotel is located in the city center and is convenient for work. There are many restaurants and shops around, which is very convenient. The room layout is reasonable, there is plenty of heating and hot water, and the service attitude is very good. It is worth staying!
Original TextTranslated by Google
Response from Property: Dear guests: My friends are very touched to see your careful review. You are simply a free advertisement for us. Your affirmation is the greatest support and encouragement for our hotel. Your praise is a beacon for the hotel, always guiding us to move towards higher standards. In order to meet your higher requirements, we are constantly correcting and improving ourselves. This is also the greatest tribute to you, our lovely customer. Return. We will always remember your support, and I hope you will also remember that there is an expectant who is always looking forward to your visit again! I sincerely wish you good health and a happy life!