Echarm Hotel (Wuzhou Wangcheng Plaza) Guest Reviews
4.8/5
Excellent
1092 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1092)
Positive reviews(1077)
Reviews with photos/video(209)
Classy environment(120)
Friendly front desk staff(99)
Delicious breakfast(58)
Convenient parking(50)
Perfect for kids(16)
Located downtown(14)
Tasty restaurant(8)
Negative reviews(15)
Duoxiaopiezhu
Family Room
Stayed in Jun 2024
Family
17 review
5.0/5
Outstanding
Posted on Sep 5, 2024
People there are very friendly.
Response from Property: 尊敬的賓客,您好,非常感謝您選擇入住宜尚酒店梧州旺城廣場店,酒店地處梧州市中心,毗鄰梧州最大的商業廣場之一的旺城廣場,距梧州最高學府---梧州學院5分鐘車程,窗外即是白雲山、龍母廟、中國騎樓城及三總府等景區,周邊有“來梧州不喝等於沒來過”的冰泉豆漿,雲景大酒樓、小龍坎火鍋、橫店電影城等餐飲娛樂配套齊全。距火車站20分鐘車程,距離梧州高鐵南站也僅30分鐘車程,交通十分便利。期待您再次入住,祝您生活愉快~
Sandy86
Standard 2-bed Room
Stayed in Nov 2022
Couples
16 review
4.7/5
Amazing
Posted on Dec 31, 2022
My wife and I had a good stay. The facilities are new and clean.The bed was comfortable. We will definitely consider it on our next visit to Wuzhou.
Response from Property: Dear guests! Thank you for your support to ECHARM Hotel Wuzhou Wangcheng Store. Your full praise is our biggest motivation, and we would like to see your praise words. With your encouragement, our service will be more considerate and our breakfast will be more delicious. We are willing to go forward with you and become your first choice to go out~look forward to your coming again!
Anonymous User
Standard Queen Room
Stayed in Jul 2024
Business travelers
5 review
4.2/5
Very Good
Posted on Aug 19, 2024
It's close to the place where I work, and it's more convenient to travel. It's just a temporary stay for one night, and it's okay!
The location seems to be pretty good. There are a lot of places to eat nearby. It’s convenient.
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Response from Property: Dear guest: Hello! I am very sorry that I did not get your full five-star praise. If you have any questions during your stay, you can call the front desk at any time and we will serve you 24 hours a day. We will work hard to make corrections and spare no effort to provide every detail. Only with your supervision can we make progress. , we will do better, Yishang Hotel Wuzhou Wangcheng Plaza Branch hopes you can visit us again and see our progress, thank you!
Guest User
Standard Queen Room
Stayed in May 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Jun 11, 2024
The lighting is good, you can see the Dragon Mother Temple opposite, the environment is very quiet, the breakfast is rich and delicious, the service attitude is kind, the work is very careful, you can stay on business trips, families, couples, friends, the stay experience is very good
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your perfect review! Every city always has a reason to miss you, every season has its scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope that Yishang Hotel Wuzhou Wangcheng Plaza Longmu Temple Sanzongfu Branch will be the warmest and unique one in your memory! I wish you well!
Haikushilanzhu
Deluxe Queen Room
Stayed in Jul 2022
Business travelers
34 review
1.0/5
Posted on Aug 3, 2022
I never give bad reviews. I just said why chain hotels charge deposits. It turns out that the purpose of staying here is to forget about it. I paid the deposit on the 1st check-in, and I didn’t say or ask when I checked out. Instead of going back the same way, I waited until I heard the word deposit in another hotel on the 3rd and remembered that there was still such a deposit that had not been refunded, so I called to get it back. This is the second time I have encountered such a situation during a three-year business trip. It is the most annoying This kind of business, everyone stays cautious! ! !
Original TextTranslated by Google
Response from Property: Dear guests: Hello, thank you very much for choosing to stay at Echarm Hotel Wangcheng Plaza. Your stay did not satisfy you very much. All the staff of the hotel would like to express their sincere apologies to you. Regardless of whether the hotel is a chain or not, guests need to pay a deposit when they check in. The current policy of our group not to charge a deposit is only Dongcheng's gold card and black gold card members themselves do not charge a deposit, but the deposit is not the same as your phenomenon. It was indeed our mistake to refund your deposit in time. We refunded you as soon as you called the front desk. Even if you didn't call the front desk, we found out when we checked the bill that we would give you a refund immediately. You didn't check in If you forget the purpose and let it go, you are not satisfied. I apologize again and look forward to your next visit. We will serve you wholeheartedly and wish you a happy life and smooth work.
Guest User
Special Queen Room
Stayed in Mar 2022
Business travelers
4 review
5.0/5
Outstanding
Posted on Apr 11, 2022
The guy at the front desk is very nice, the lady is very polite, it is very convenient to have a self-service laundry room, there are a lot of gym equipment, and the room is very clean. 5 minutes walk to Wangcheng Square
The bell arrives, and travel is very convenient. The environment of the lounge in the lobby is very good, the lobby is atmospheric, and the service attitude is very good. Very satisfied, completely exceeded expectations, super cost-effective, cost-effective. Sound insulation is good, the room is very
new. I hope the seller's business is getting more and more prosperous, and I will still choose it next time
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6/7
Response from Property: Dear guests, thank you for your affirmation and favor for Echarm Hotel Wuzhou Wangcheng Plaza! Echarm Hotel will continue to follow the simple rules of life, start from nature, and let every guest experience a simple, high-quality and comfortable business travel life experience!
Response from Property: 尊敬的賓客:您好,非常感謝您選擇入住宜尚酒店梧州旺城廣場店,酒店地處梧州市中心,毗鄰梧州最大的商業廣場之一的旺城廣場,距梧州最高學府---梧州學院5分鐘車程,窗外即是白雲山、龍母廟、中國騎樓城及三總府等景區,周邊有“來梧州不喝等於沒來過”的冰泉豆漿,雲景大酒樓、小龍坎火鍋、橫店電影城等餐飲娛樂配套齊全。距火車站20分鐘車程,距離梧州高鐵南站也僅30分鐘車程,交通十分便利。期待您再次入住,祝您生活愉快!!!
Response from Property: 尊敬的賓客:您好,非常感謝您選擇入住宜尚酒店梧州旺城廣場店,酒店地處梧州市中心,毗鄰梧州最大的商業廣場之一的旺城廣場,距梧州最高學府---梧州學院5分鐘車程,窗外即是白雲山、龍母廟、中國騎樓城及三總府等景區,周邊有“來梧州不喝等於沒來過”的冰泉豆漿,雲景大酒樓、小龍坎火鍋、橫店電影城等餐飲娛樂配套齊全。距火車站20分鐘車程,距離梧州高鐵南站也僅30分鐘車程,交通十分便利。期待您再次入住,祝您生活愉快!!!