Premier Inn Manchester Airport Heald Green

Nice view, bed is very comfortable, Good service and will book this upcoming, it bring me unforgettable memory.

Very convenient, close to airport and late check in available

We have stayed in several Premier Inns, but this one, of which we had been unaware until we looked for one in the area, fell well below all the other standards. we were quickly put off the place by discovering that there was a long staircase, with no lift available, and I am 80, my wife was 79 on Saturday the reason for the stay, so we found the stairs very taxing to say the least. That was failure number one, quickly followed by failure number two the long walk to our room which seemed about half a mile. On entering the room, looking around we noticed the dirty floor of the bathroom, failure number three, then there was a problem with the heating system as the control on the wall did not seem to work properly and so the room was not as warm as we would have liked, although we managed to put p with it, this was failure number four. We went down for tea/dinner and found the Premier Inn does not have its own catering, so is linked with The Beefeater, and there is a passageway directly through between the two premises. We sat down at a table and was 5 minutes before an attendant came for us to order drinks. A further ten minutes passed before the same attendant came and took our orders for the meals. We then had to endure a further 20 minutes. When we finished our meals I wanted to order a sweet, but this was even more difficult to attract the attention of the same attendant who appeared to have many tables to attend to, eventually she came and took the order for the sweet and to ensure we could leave immediately after I had consumed the sweet I asked for the bill. The sweet and the bill came much quicker than every previous request, so this is registered as the fifth negative. The only plus was that the breakfasts both on Saturday and Sunday mornings were ok, the cereals and drinks are self obtained, and the full English breakfasts were delivered in good time. Additionally, on Sunday morning we went to go through the passageway to The Beefeater, but found the passageway was closed off, so we had to walk all the way around the car park to the main entrance to The Beefeater, so that was the sixth and final negative, and after that as we had been disgusted with the whole experience that certainly was not what we were used to at Premier Inns, we will not be returning to the Premier Inn, Heald Green.

We arrived from Devon late last night to a warm welcome from the lady in reception. She was checking us in when the door flung open from another guest who interrupted our checkin to complain that she wanted wine after travelling a long way. In my opinion she was grandiose, self entitled and extremely rude to the staff. I must say the staff were amazing and polite to the ‘lady’ throughout and resolved her issue and got her the wine she was demanding. All the staff have been lovely and we enjoyed our freshly cooked breakfast this morning on warm plates. We look forward to returning to this hotel in the near future.

Quick stop over for early morning flight. We love Premier Inn, so know what to expect. Lovely big comfy beds. Beefeater right next door NCP Parking opposite. Perfect to save hassle & stress before flight. Its a budget Hotel but its great for just that. If you want 5* there's plenty out there but don't expect to pay budget prices . Staff are lovely. I would quite happily stay again here.

Nice stay before an early flight, the was clean and the staff really helpful and kind. To top it off the hotel does free parking, we headed to the restaurant and the food was lovely just what you needed after a long day of travelling. Don't hesitate to give this place a try you won't be disappointed… thumbs up from me.

Old,antiquated and soulless.Even when I asked for the room to be cleaned, it never happened . No aircon and really old fashioned heaters.really bad water pressure in the shower.One member of our party had to change rooms because of a mould issue

Room was very cold and took a long time to warm up. Quite a small room. Bed comfortable as usual and room quiet to say it was on a flight path. Tea and coffee making facilities which is a great touch and spare pillows if needed. No lift in this hotel which is a nuisance, especially when you have heavy suitcases to drag up the stairs. Not suitable for disabilities.

Hotel is in a good location next to train station and near the airport , its clean and tidy however the rooms are in need of a upgrade and the car park is in a very poor condition , staff were friendly and check in was easy , free parking for our one night stay was also a bonus