Y.TUO HOTEL (Xi'anbei Railway Station ADMIN CEN)

Y.TUO HOTEL (Xi'anbei Railway Station ADMIN CEN) Reviews

Y.TUO HOTEL (Xi'anbei Railway Station ADMIN CEN)

Economic and Technological Development Fengcheng 12th Road Wei12 Square, Weiyang District, Xi'an, Shaanxi, ChinaView Hotel Details
Y.TUO HOTEL (Xi'anbei Railway Station ADMIN CEN)
Y.TUO HOTEL (Xi'anbei Railway Station ADMIN CEN)Y.TUO HOTEL (Xi'anbei Railway Station ADMIN CEN)Y.TUO HOTEL (Xi'anbei Railway Station ADMIN CEN)
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Y.TUO HOTEL (Xi'anbei Railway Station ADMIN CEN) Guest Reviews

4.7/5
Outstanding
1408 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1408)
Positive reviews(1378)
Reviews with photos/video(327)
Friendly front desk staff(181)
Delicious breakfast(157)
Many amenities(89)
Well designed(83)
Well decorated(40)
Close to train station(39)
Has rooms for families(13)
Awesome gym(10)
Negative reviews(30)
Guest User
Family Friendly Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 12, 2024
We had the family room, it was clean and organized, had a great stay. Friendly and efficient staffs. Accessible location as it was near the metro. Will definitely stay here again.👍
Xibaomami0420
Guestroom (2 beds)
Stayed in Mar 2024
Family
1 review
4.7/5
Amazing
Posted on Mar 21, 2024
The front desk service is very good, especially the octopus balls, who are warm and thoughtful, with sweet smiles. They also prepared souvenirs in advance this time, which surprised and surprised me! This hotel is great value for money and the room facilities are also very good, but the hygiene should be improved to be perfect.
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Response from Property: Dear guests: Hello! Thank you for coming, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored and at the same time we are more motivated to move forward and hope to have more opportunities to serve you!
Return .
Yuanyun Double Bed Room
Stayed in Apr 2024
Business travelers
23 review
5.0/5
Outstanding
Posted on Apr 6, 2024
Hygiene: clean, Environment: Comfortable, good front desk service
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your visit, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We are very sorry that we could not get you. With a 5-point praise, we are more motivated to move forward and hope to have more opportunities to serve you!
Guest User
Guestroom (2 beds)
Stayed in Aug 2024
Family
1 review
2.7/5
Posted on Aug 14, 2024
I was very tired when I returned to the hotel at 23:00. I washed up in a hurry and fell asleep. When I woke up in the morning, I found blood stains on the quilt, and there was no sign of being washed at all. I was disgusted.
Original TextTranslated by Google
Response from Property: Yuan Xiaotuo would like to express our deep apologies for your stay experience. We have made rectifications in response to your feedback. Yuan Xiaotuo also blames himself for not being able to serve our valued guests well. We serve everyone well with a passionate heart. A valued guest, we will investigate the issue you raised urgently and make rectifications immediately. We hope to get the opportunity for your next visit. We will do our best to satisfy you and look forward to your arrival. Once again, Yuan Xiaotuo wishes you a happy life!
Guest User
Yuanyun Double Bed Room
Stayed in Feb 2024
Family
12 review
4.5/5
Great
Posted on Feb 16, 2024
The hotel is next to Xi'an North Railway Station, which is convenient for those who need to get up early to catch the train. The hotel has complete facilities, good sound insulation, and all the breakfast meals are available. The price is 289, which is very cost-effective.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are very sorry that we cannot get your 5-point praise, which means that we are not doing well enough. We hope to have more opportunities to serve you!
Guest User
Yuanyun Double Bed Room
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 5, 2024
The room environment is very good, the caramel macchiato service attitude is very good, the room also has a voice chat, very smart, the subway station is only a few minutes away, and a souvenir was given when leaving the store. I will come again next time, recommended
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Xiaoxiaoyizhang
Yuanyun Double Bed Room
Stayed in Jan 2024
Family
4 review
5.0/5
Outstanding
Posted on Feb 1, 2024
A very unique hotel with great service and facilities. The front desk took the initiative to upgrade the room type and gave tea and snacks when I left. They were warm and polite, and I had a very good impression.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
ZuanshitianxinLolita
Guestroom (Double bed)
Stayed in Jan 2024
Other
15 review
5.0/5
Outstanding
Posted on Jan 6, 2024
Environment: The lobby on the first floor is very cyberpunk and has the characteristics of Xi'an. The combination of the two is great! It's interesting. Facilities: Complete, new hotel. 1. The bedside charging port is interesting, the phone is an imitation of an old-fashioned phone, and the bedside table is in the shape of a fan; 2. The kettle is useless and looks very individual; 3. The mirror has its own light, which is convenient for makeup; 4. The TV is good and the TV wall is beautiful; 5. The room is large and comfortable; 6. The sofa area is large and very comfortable; 7. The bedding is comfortable; 8. The automatic curtains are good; 9. The toilet is smart and the toilet seat is heated, which is amazing. Service: Thank you to the lady who helped me check in yesterday, and thank you to the caramel macchiato lady I met when I checked out today. The service is considerate and took the initiative to help me with my luggage. Convenience: Breakfast is on the first floor, which is very convenient for travel. But the taste is not very amazing, but it is rich in dishes and has a wide variety. The hotel is very new and good overall, cost-effective, pleasant stay, and will come again!
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6/12
Response from Property: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home in Yuantuo Residence. We look forward to your visit again to review our progress, and wish you a happy day!
Guest User
Guestroom (2 beds)
Stayed in Jul 2024
Family
4 review
2.5/5
Posted on Jul 27, 2024
I stayed temporarily during my transit in Xining. The environment was average, the facilities were average, the service was average, and the hygienic conditions for breakfast were simply too poor. I was speechless to the extreme. I would not recommend it.
Original TextTranslated by Google
Response from Property: Dear guest, Thank you very much for taking the time to share your experience at the hotel. We are sorry for the problems you encountered during your stay. We have also communicated with the relevant departments to thoroughly investigate the matter. The hotel will conduct retraining and ensure that similar issues do not occur again. We will continue to work hard to improve every detail and look forward to your next visit.
Guest User
Guestroom (2 beds)
Stayed in Jan 2024
Family
55 review
5.0/5
Outstanding
Posted on Jan 17, 2024
The hotel is decorated in a stylish style, and the breakfast is also good. I changed rooms twice due to air conditioning problems. The second time I was directly upgraded to a suite. The air conditioning was easy to use, the room was very spacious, and there was a projection and a bathtub. I want to book a suite next time I come to stay😀😀
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Anonymous User
Guestroom (Double bed)
Stayed in Jan 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 16, 2024
Yes, the room has been upgraded, it is clean and tidy, it is a smart room, and it also comes with breakfast. It is a very good experience. I hope the hotel will continue to provide customers with a comfortable experience.
Original TextTranslated by Google
Response from Property: Dear guest, it is a great honor for Yuantuo to receive your recognition! We are glad that you have chosen Yuantuo Hotel in Xi'an North Railway Station Administrative Center among many hotels. Yuantuo Hotel currently has chain stores in many cities across the country. You are welcome to visit us at any time! We look forward to your next visit and hope that our next meeting will bring you the same intimacy and different surprises and touches.
Guest User
Family Friendly Room
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 14, 2024
The hotel is nice, with little surprises everywhere, such as retro telephones, the lion logo on the elevator and notes, convenient and free parking, and a decent breakfast. The donut service was good, and the children were given some snacks and gifts when they left.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you.
Guest User
Yuanyun Double Bed Room
Stayed in Dec 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 30, 2023
Parking is convenient. During my stay, I felt the warm and thoughtful service of the hotel staff, especially the front desk lady Caramel Macchiato. I upgraded the room type for free and the room I arranged was very quiet. I was also given a departure gift when I checked out.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
Anonymous User
Yuanyun Double Bed Room
Stayed in Dec 2023
Other
1 review
5.0/5
Outstanding
Posted on Dec 30, 2023
The hotel is very good, with a Chinese style. The front desk is not allowed to play tricks. The service is very good. The room type is upgraded for free. The room facilities are introduced enthusiastically. Welcome fruit is given upon check-in. Health tea and masks are also given upon check-out. I am very satisfied.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
Guest User
Yuanyun Double Bed Room
Stayed in Dec 2023
Solo travelers
8 review
5.0/5
Outstanding
Posted on Dec 29, 2023
The location of this hotel is very good and very convenient. It is only one stop away from Xi'an North Station Line 2. The hotel's services and facilities are also very good, modern and intelligent. We had a very pleasant stay here. I especially recommend their food, which is very delicious. The front desk lady Caramel Macchiato was very professional and made us feel very safe and comfortable.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life