Hampton by Hilton Xi'an Sanqiao Subway Station

Hampton by Hilton Xi'an Sanqiao Subway Station Reviews

Hampton by Hilton Xi'an Sanqiao Subway Station

No.108, Sanqiao New Street, Fengdong, New District, Weiyang District, Xi'an, Shaanxi, ChinaView Hotel Details
Hampton by Hilton Xi'an Sanqiao Subway Station
Hampton by Hilton Xi'an Sanqiao Subway StationHampton by Hilton Xi'an Sanqiao Subway StationHampton by Hilton Xi'an Sanqiao Subway Station
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Hampton by Hilton Xi'an Sanqiao Subway Station Guest Reviews

4.8/5
Excellent
1684 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1684)
Positive reviews(1666)
Reviews with photos/video(234)
Friendly front desk staff(335)
Delicious breakfast(282)
Easy to get around(265)
Close to metro(158)
Would stay again(69)
Convenient for shopping(45)
Awesome gym(19)
Delicious buffet(12)
Negative reviews(18)
OngShawn
Cozy Double Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 18, 2024
I would like to thanks receptionist Ivy for her professional and friendly service. Good job Ivy and thank you for assisting all my enquires during the staycation
Response from Property: Hi! I am so happy to receive such a high evaluation from you. I will do everything to the extreme with my heart. This is my serious pursuit. Hilton Hampton only wants to leave the warmest, safest and most comfortable service to every guest, and become a precious memory. Satisfaction! This is the purpose of Hampton. Just like if I like you, I will stay by your side, understand all your habits and accommodate you. In this way, you will have a smile, we will meet, and we will meet again tomorrow. -----Huan Xiaopeng is waiting for your return
mantung
Cozy Room (2 beds)
Stayed in Sep 2023
Travel with friends
23 review
4.0/5
Very Good
Posted on Oct 4, 2023
Modern new hotel suited close to the metro station, not centrally located but good to explore the city
Guest User
Cozy Room (2 beds)
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 31, 2024
The environment is very good
Guest User
Deluxe Double Room
Stayed in Sep 2023
Business travelers
26 review
5.0/5
Outstanding
Posted on Sep 25, 2023
设施:OK 卫生:OK 环境:OK 服务:OK
Minguosannianmeiyouyu
Cozy Double Room
Stayed in May 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on May 10, 2024
As good as always, I slept until noon and missed breakfast every time. It's right outside the Sanqiao subway station. The hotel is quiet and private. It's also very smart. The temperature is comfortable. There are smart robots delivering meals. Good value for money
Original TextTranslated by Google
Response from Property: Dear friends, hello! Thank you for choosing to stay at Hampton by Hilton Sanqiao, and thank you for your recognition of our hotel's services, facilities and products. Hampton by Hilton inherits the global service standards of Hilton Worldwide. We receive not only guests, but also friends from afar. "Friendly, reliable, caring and thoughtful" is the personal charm that Hampton brings to guests, and it is also the reason why guests love Hampton! We look forward to your next visit ——Hospitable Xiaopeng Huan
Guest User
Cozy Room (2 beds)
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 4, 2024
First of all, the room is very clean. The hotel is right next to Sanqiao Station on Metro Line 1, so it is very convenient to take the subway. The hotel staff is very enthusiastic. When they saw children checking in, they took the initiative to give them snacks and gift bags. When they left the hotel, they also gave adults and children souvenirs. The breakfast is first-class among hotels of the same type. The coffee in the restaurant is very delicious. I will choose this hotel next time I come to Xi'an.
Original TextTranslated by Google
Response from Property: Hi! I am so happy to receive such a high evaluation from you. I will do everything to the extreme with my heart. This is my serious pursuit. Hilton Hampton only wants to leave the warmest, safest and most comfortable service to every guest, which will become a precious memory. Satisfaction! This is the purpose of Hampton. Just like if I like you, I will stay by your side, understand all your habits and accommodate you. In this way, you will have a smile, we will meet, and we will meet again tomorrow. - Waiting for your return, Hampton
Xuedage
Deluxe Double Room
Stayed in May 2024
Couples
7 review
4.0/5
Very Good
Posted on May 4, 2024
The hotel hardware is like a fast hotel, and the room decoration is also fast hotel style. The 2nd to 7th floors are not hotels, but other companies. The room rate during the May Day holiday is more than 700 (usually around 400), and I think the room rate of around 400 is more appropriate. The biggest hardware problem of this hotel is that there are relatively few elevators, only three elevators (and they have to be shared with other companies below the 8th floor). It takes a long time to wait for the elevator during peak hours, which is very frustrating. The elevator problem also reflects the problems of hotel management. For example, during the morning meal peak or when there is a wedding, the hotel should anticipate that customers are nervous about taking the elevator, and should adopt the hotel staff elevator to change the passenger elevator (at this time, it is not a dedicated elevator for employees, but employees should be prohibited from cleaning and transporting items during peak hours); the fire escape stairs to each floor are open (instead of locking the door for safety reasons), especially the stairs to the restaurant floor on the 8th floor. The safety door should be opened (if safety issues are considered, the hotel can send security guards to be on duty and check the room card before passing; or use the room card to enter and post reminders in conspicuous places). I just can't wait for the elevator. I can't open the safety door from the safety passage stairs to the 8th floor and can't get to the 8th floor. I have to climb the stairs to the original floor to continue waiting for the elevator. At that time, my mood collapsed. The front desk greeted and greeted, and there was a return visit afterwards. It was not bad. The breakfast was rich and the taste was average. It is recommended to add some local special snacks.
Original TextTranslated by Google
Response from Property: Dear guest, hello! First of all, the hotel sincerely apologizes for not giving you a perfect stay experience; the decoration style of Hilton Garden Inn is implemented in accordance with the unified standards of the group. During your stay, an elevator suddenly broke down during the morning rush hour. We have arranged for personnel to repair it as soon as possible. During this period, the waiting time was too long. Thank you for your suggestions. We have fed back to the management and we sincerely hope that you can understand. Every service staff of the hotel is willing to sincerely solve any problems and troubles during your stay! I also hope to see you again next time, so that you can see the service status of the hotel staff and the improvement of the environment and facilities. We will also solve your problems in time. -------Looking forward to your stay again, Hampton Inn
Taiyuyan
Superior Room (2 beds)
Stayed in Apr 2024
Family
23 review
5.0/5
Outstanding
Posted on Apr 30, 2024
The room is very nice, big brand. The front desk Xiao Zhai is very good, helping me to extend the check-out time for free, so that I don't have to wander around, the hotel breakfast is also very good
Original TextTranslated by Google
Response from Property: Dear guest, I am so happy to receive your five-point praise ~ All of us are very excited ~ Xiaopeng's breakfast has carefully prepared 108 kinds of products for you to choose from ~ If you don't have time to eat breakfast, you can also go to the front desk to get a breakfast takeaway bag directly, which guarantees that you will be full of energy for the whole day ٩(๑❛︶❛๑)۶ Xiaopeng will continue to work hard and wait for you and more friends to come as guests again ---------- Excited Huan Xiaopeng
Guest User
Cozy Double Room
Stayed in Apr 2024
Business travelers
11 review
3.2/5
Posted on May 6, 2024
The experience was very bad. The water was sometimes not there when I took a shower. There was a smell of rust. The water when I brushed my teeth was muddy! I called the front desk and they said it was due to maintenance of the water pipe. I am convinced!
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Response from Property: Dear guest, hello! We are sorry that this stay has left you with unpleasant memories. On the day of your stay, the hotel cleaned the water tank according to the planned time, and the cleaning time was also scheduled in the afternoon to minimize the impact on the guests' water use. We deeply apologize for the inconvenience caused to you. We will definitely try our best to do better and better. Hilton Garden Inn's road to success in China cannot be separated from your help. You are welcome to continue to supervise us. At the same time, we look forward to your visit again. Waiting for you~~
Guest User
Cozy Double Room
Stayed in Apr 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Apr 26, 2024
The service provided by Xiao Zhai at the front desk was excellent. The room was upgraded. It was very good.
Original TextTranslated by Google
Response from Property: Hello, dear friends! Thank you for visiting Hampton by Hilton Xi'an Sanqiao and sharing your stay experience with us! Hampton by Hilton is a mid-range business hotel brand under Hilton Worldwide that focuses on service and quality. It is committed to improving the customer's stay experience through friendly service and a clean and comfortable stay environment, and meeting customers' expectations from the details. The hotel uses the Serta double-patented mattress, and every inch of the area can evenly share the pressure of the human body after falling asleep, just like an elastic protection device that firmly supports you to enjoy the sweet dream feeling of sleeping in the clouds; in addition, Peter Thomas Roth, a hall-level medical brand in the field of American skin care, with its natural ingredients and rich and soothing bathing feeling, can relieve fatigue to a limited extent and create an exclusive "Hilton Hampton Bathing Experience"; the hotel uses smart door control panels, temperature control, lighting, etc. for six scene module control. Considering the increasing number of personal electronic products, there are enough USB charging sockets on both sides of the bedside and the desk of the guest room for guests to use; all the hotel's equipment is strictly implemented in accordance with the requirements of the headquarters. In addition to the above, Hilton Hampton has many products worth staying in and experiencing. Hampton will continue to work hard to carry forward the "friendly, reliable, caring and thoughtful" Hampton spirit to create a comfortable and satisfying stay environment for every guest!
Guest User
Cozy Double Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 29, 2024
Good front desk service, LVY friendly service, convenient subway, good breakfast, everything is good
Original TextTranslated by Google
Response from Property: Hi! I am so happy to receive such a high evaluation from you. I will do everything to the extreme with my heart. This is my serious pursuit. Hilton Hampton only wants to leave the warmest, safest and most comfortable service to every guest, which will become a precious memory. Satisfaction! This is the purpose of Hampton. Just like if I like you, I will stay by your side, understand all your habits and accommodate you. In this way, you will have a smile, we will meet, and we will meet again tomorrow. - Waiting for your return, Hampton
Guest User
Cozy Room (2 beds)
Stayed in Mar 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Mar 27, 2024
The front desk staff is super nice, especially Ivy. The lobby is nice and convenient for the subway. It's very nice and clean.
Original TextTranslated by Google
Response from Property: Hello, dear friends! Thank you for visiting Hampton by Hilton Xi'an Sanqiao and sharing your stay experience with us! Hampton by Hilton is a mid-range business hotel brand under Hilton Worldwide that focuses on service and quality. It is committed to improving the customer's stay experience through friendly service and a clean and comfortable stay environment, and meeting customers' expectations from the details. The hotel uses the Serta double-patented mattress, and every inch of the area can evenly share the pressure of the human body after falling asleep, just like an elastic protection device that firmly supports you to enjoy the sweet dream feeling of sleeping in the clouds; in addition, Peter Thomas Roth, a hall-level medical brand in the field of American skin care, with its natural ingredients and rich and soothing bathing feeling, can relieve fatigue to a limited extent and create an exclusive "Hilton Hampton Bathing Experience"; the hotel uses smart door control panels, temperature control, lighting, etc. for six scene module control. Considering the increasing number of personal electronic products, there are enough USB charging sockets on both sides of the bedside and the desk of the guest room for guests to use; all the hotel's equipment is strictly implemented in accordance with the requirements of the headquarters. In addition to the above, Hilton Hampton has many products worth staying in and experiencing. Hampton will continue to work hard to carry forward the "friendly, reliable, caring and thoughtful" Hampton spirit to create a comfortable and satisfying stay environment for every guest!
Guest User
Cozy Double Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 28, 2024
Good front desk service. LVY service is warm. Worth noting. Convenient subway. Good breakfast. Good room.
Original TextTranslated by Google
Response from Property: Hello, dear friends! Thank you for visiting Hampton by Hilton Xi'an Sanqiao and sharing your stay experience with us! Hampton by Hilton is a mid-range business hotel brand under Hilton Worldwide that focuses on service and quality. It is committed to improving the customer's stay experience through friendly service and a clean and comfortable stay environment, and meeting customers' expectations from the details. The hotel uses the Serta double-patented mattress, and every inch of the area can evenly share the pressure of the human body after falling asleep, just like an elastic protection device that firmly supports you to enjoy the sweet dream feeling of sleeping in the clouds; in addition, Peter Thomas Roth, a hall-level medical brand in the field of American skin care, with its natural ingredients and rich and soothing bathing feeling, can relieve fatigue to a limited extent and create an exclusive "Hilton Hampton Bathing Experience"; the hotel uses smart door control panels, temperature control, lighting, etc. for six scene module control. Considering the increasing number of personal electronic products, there are enough USB charging sockets on both sides of the bedside and the desk of the guest room for guests to use; all the hotel's equipment is strictly implemented in accordance with the requirements of the headquarters. In addition to the above, Hilton Hampton has many products worth staying in and experiencing. Hampton will continue to work hard to carry forward the "friendly, reliable, caring and thoughtful" Hampton spirit to create a comfortable and satisfying stay environment for every guest!
Guest User
Superior Room (2 beds)
Stayed in Mar 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Mar 6, 2024
The room was quickly tidy and the room was well soundproofed. Fast and thoughtful service! Recommended! I stay at his house every time I come to Xi'an.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for lighting up the five stars for us. Your affirmation is our greatest encouragement! The guest rooms are equipped with "Kohler" bathroom products, "Petrov" toiletries, Serta mattresses, interactive message walls, ergonomic chairs, parent-child sofa beds, city landmark background walls, and hanging ear coffee. Huan Xiaopeng looks forward to seeing you next time Goodbye! ——Hospitable Huan Xiaopeng
Guest User
Cozy Double Room
Stayed in Feb 2024
Travel with friends
29 review
1.0/5
Posted on Feb 28, 2024
The front desk is very welcoming, but the room cleaning is rubbish. Put the bath towels in the recycling basket and place them in the middle of the road. Ask the staff to change the bed sheets. They really only change the bed sheets. Okay, that's my problem. I have to explain everything that needs to be cleaned. This is Hilton service.
Original TextTranslated by Google
Response from Property: Dear guests, hello! I'm sorry that this stay has left you with unpleasant memories. On the day of check-in, the room service staff has changed your bedding twice according to your needs. I'm really sorry that the room service staff failed to notice in time that you need to change your bath towels! At the same time, thank you very much for your supervision and encouragement of us. We will definitely try our best to do better and better. Hampton by Hilton's success in China cannot be separated from your help. You are welcome to continue to supervise us and look forward to you. Waiting for you to come again~~