AHS-Park Hotel(Bell Tower Yongning Gate Store)

AHS-Park Hotel(Bell Tower Yongning Gate Store) Reviews

AHS-Park Hotel(Bell Tower Yongning Gate Store)

NO.351, Beilin District, Xi'an, Shaanxi, ChinaView Hotel Details
AHS-Park Hotel(Bell Tower Yongning Gate Store)
AHS-Park Hotel(Bell Tower Yongning Gate Store)AHS-Park Hotel(Bell Tower Yongning Gate Store)AHS-Park Hotel(Bell Tower Yongning Gate Store)
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AHS-Park Hotel(Bell Tower Yongning Gate Store) Guest Reviews

4.7/5
Outstanding
1172 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1172)
Positive reviews(1156)
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Easy to get around(250)
Convenient location(207)
Awesome amenities(173)
Close to metro(134)
Friendly front desk staff(120)
Many amenities(99)
Loved the night views(10)
Has rooms for families(8)
Negative reviews(16)
ian_smash
Enjoy Comfort Double Bed Room With Natural Latex Pillow And Tranquil Sleep
Stayed in Apr 2024
Family
24 review
4.7/5
Amazing
Posted on Apr 26, 2024
Convenient location right by the Bell Tower, metro, shops, and restaurants. Room is clean with a comfortable bed. Staff were friendly and ready to assist. Laundry is also available for free.
Response from Property: Thank you for your sincere comment. I believe you made a mistake in the service section,I hope you can also recommend our AHS hotel to friends around you when you go back,We looking forward to your next visit,
Guest User
Enjoy Comfort Double Bed Room With Natural Latex Pillow And Tranquil Sleep
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 9, 2024
The location of the hotel is amazing, close to the tube station and within walking distance to many tourist attractions in the city. Hotel staffs are very friendly and helpful. The rooms are clean. The bed and pillows are super comfortable.
Aileen
Aijia Family Room With Natural Latex Pillow And Comfortable Night's Sleep
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 30, 2024
The hotel was excellent. Great location-near to variety of activities, restaurants and subway. Staff extremely helpful. Room clean and tidy. Very accommodating for requested early check in. Great value. Would definitely recommend the hotel
Response from Property: We are very honored to get your recognition and trust, and we look forward to your coming again.
lzhpride
Aishu Double Bed Room With Zero-Pressure Pillow And Fresh Air System
Stayed in Sep 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Sep 7, 2024
The hotel checked in very quickly, and the front desk lady also poured me a cup of sour plum soup. The room was clean and comfortable, with complete facilities and a good environment. It was close to the subway entrance, and the pillows in the hotel were very comfortable to sleep on.
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Response from Property: [Self-service laundry room, tea service, butler service] Dear guests: Hello! Thank you very much for your five-star review. I am very happy to receive your recognition. Thank you very much for your recognition and support of our services. We will continue to do better! It is our honor that you like the sour plum soup. The business philosophy of our hotel has always been to give every guest who comes to Xi'an a sense of belonging like home. There is no need to describe the clean and tidy rooms. The comfortable environment, the cozy life, and the warm atmosphere, as long as all this can make you feel comfortable and satisfied, is the goal that every employee of Aihausen will strive to achieve. I hope you will choose Aihausen next time you come to Xi'an. Aihausen will definitely do better and better and live up to your expectations!
Guest User
Aijia Family Room With Natural Latex Pillow And Comfortable Night's Sleep
Stayed in Sep 2024
Family
5 review
5.0/5
Outstanding
Posted on Sep 6, 2024
The hotel is in a very good location, close to the Bell Tower and Drum Tower and Muslim Street. The internal environment is good, the service is excellent, and the route recommended by Xiao Lu of Zhongchao International Travel Agency is also very good
Original TextTranslated by Google
Response from Property: [Pillow selection service, self-service laundry, butler service, cup of water practice] Dear guests: Hello! Thank you for your recognition and support. Xiao Ai is so happy that she can't breathe~ We will continue to work hard. Aihausen Hotel (Zhonglou Yongning Store) is located at No. 351 East Street, Xincheng District. The hotel is only 100 meters away from Exit H of Zhonglou Electric Railway Station. It is very convenient whether you are shopping, looking for food or traveling! There is a free self-service laundry room on the 6th floor of the hotel, which is very convenient for washing and ironing. We have always taken meeting the reasonable needs of VIPs as our service concept, providing each guest with personalized high-quality services, and providing each VIP with a more comfortable stay experience. Xiao Ai sincerely looks forward to you and your relatives and friends to meet Aihausen again!
Guest User
Aiqing Twin Room With Zero-Pressure Pillow And Fresh Air System
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 3, 2024
The room is very good and I am very satisfied with it. The service attitude is very good and it is recommended.
Original TextTranslated by Google
Response from Property: [Pillow selection service, self-service laundry room, butler service, cup of water] Dear guest: Hello! Thank you for your recognition and support for us. Xiao Ai is really so happy that she can’t breathe~ We will continue to work hard. Eihausen Hotel (Bell Tower Yongning Branch) is located at No. 351 East Street, Xincheng District. The hotel is only 100 meters away from Exit H of Bell Tower Electric Railway Station. It is very convenient whether you are shopping, looking for delicious food or traveling! There is a free self-service laundry room on the 6th floor of the hotel, where laundry, ironing and hanging ironing are very convenient. We have always taken meeting the reasonable needs of VIPs as our service concept, providing personalized high-quality services to each guest, and providing each VIP with a more comfortable stay experience. Xiao Ai sincerely hopes that you and your family and friends will gather in Eihausen again!
Anonymous User
Aiqing Twin Room With Zero-Pressure Pillow And Fresh Air System
Stayed in Aug 2024
Family
10 review
4.0/5
Very Good
Posted on Aug 14, 2024
Facilities 1: The design of the room is very thoughtful. There is an elevator and a laundry room. A food delivery robot. It is not bad to order a room without a window, not noisy. Location: The location is very good, near the subway. It is very convenient to get a taxi at the door. The bell tower is very close on foot. The door is the Yisu Society block, and there is an exhibition hall on the underground floor. The nostalgic style is worth visiting, Qinqiang Museum, etc. There is also a Xinhua Bookstore next to it, and there are many cultural and creative products. Facility 2: The girl in the lobby provided sour plum soup for the passengers. Thumbs up. In the hot Xi'an, it is very convenient to send sour plum soup or the kind with a travel cup when checking in. Check-in and give shadow puppet souvenirs, thumbs up. Restaurant: Chinese and Western simple meals. Eggs, soy milk, hot dishes, bacon, bread, jam, yogurt, fruit. Clean and hygienic. Laundry: I didn't use it this time. But it seems that there is also a dryer. This is slightly smaller than other express hotels. Bedding: The pillow is latex. It is comfortable to sleep. The bathroom toiletries are all their own brands, and the hotel has its own white tea fragrance. It smells okay. In addition, the hot water is very strong, the toilet seat is smart, the water drains quickly, and the slippers are not very thin. The hotel is newly opened, and the overall is okay. But there is dust on the tissue box. The elevator is a bit sticky. There is still room for improvement. Some service staff say hello, and some don't. The second trip to Xi'an includes the Song of Everlasting Regret, the ruins of the Daming Palace, and a night cruise. Overall it's good.
Original TextTranslated by Google
6/11
Response from Property: [Pillow selection service, self-service laundry, butler service, cup of water practice] Dear guests, hello! Thank you for choosing to stay at Xi'an Aihausen Hotel. We are very sorry to see your comments! We must have done something wrong if we did not get your 5-point review, and we will continue to work hard to do better. In line with the original intention of "letting the hotel return to sleep", we insist on using high-quality bedding, multi-functional pillow selection area and unique service concept to create a high-quality stay experience for guests. We provide you with high-quality guest room products and facilities, meticulous and warm service is to make you feel the warmth of home in the fatigue of the journey. Coming to Aihausen is like returning home. The warmest communication between people is attentive. Every encounter is a new story. Fortunately, Xiao Ai gave you the best experience on the journey! We will continue to work hard. With your constant company, Aihausen believes that it will get better and better. I hope that every stay will bring you a different experience. Xiao Ai looks forward to meeting you next time~
MRHBK
Aishu Twin Room With Natural Latex Pillow And Tranquil Sleep
Stayed in Aug 2024
Family
27 review
0.8/5
Posted on Aug 17, 2024
Facilities: General, some facilities are newer, some facilities are older Hygiene: Poor, as shown in the picture, you can see for yourself, only part Environment: Clean in general, some places are poor, some places have a strong smell, such as the lobby, the corridor of the room, and a lot of air fresheners are used to cover it. Service: Poor, extremely poor, the reception is expressionless, dull, and has no enthusiasm. Key point: On the second day of our stay, we went out in the morning, came back in the evening to open the card and then enter the door. The toilet shower room was full of smoke (I don’t smoke). I suspected that someone was smoking in the toilet, someone had entered your room, etc. Life safety, property safety... Called the front desk to deal with it, came to smell it and replied with three words, no smell 😭Looking for the hotel duty manager, the event happened at 20:30 in the evening, the hotel duty manager or the person in charge or the person in charge, none of them were there, don’t you say it’s terrible, how chaotic the hotel is! ! ! There was only one cold front desk lady and another one was on break for the second half of the night shift😢, what should I do? Don't let anything happen to you when you stay in a hotel, otherwise you won't be able to handle it, no one will take care of you, and you won't be able to contact the person who can take care of it, remember this!!! As for safety, it should be fine, after all, it's so busy nearby, no big things will happen, but small things are hard to say,
Original TextTranslated by Google
Response from Property: Dear distinguished guest: Hello! Seeing your detailed comments, I am really ashamed as the person in charge of the hotel. Regarding the hygiene issue you mentioned: Thank you for your reminder. We will continue to strengthen the treatment of detailed hygiene. Regarding the issue of air freshener you mentioned: In order to create a better check-in environment, all public areas of the hotel are equipped with fragrance systems, which may make you feel uncomfortable; Regarding the service and safety issues you mentioned: After you reported the problem, the two ladies on duty at the front desk took turns to enter your room to confirm whether there was smoke, and also gave you feedback on the feelings on the spot. You did not accept the proposal to change your room. Safety is no small matter. The hotel immediately carefully checked the surveillance at the door of your room that day. Except for the housekeeping sister who cleaned for you, no one had entered your room, and the results of the inspection were fed back to you as soon as possible; the next day, our front office manager carefully checked the surveillance again and confirmed again that no one had entered your room except the housekeeping sister, but did not get your understanding. Aihausen Hotel has always taken the personal safety, property safety, privacy safety and food safety of guests as our foothold. This is the most basic commitment to all guests who choose Aihausen. I apologize again on behalf of the hotel for not satisfying you. I also sincerely wish you and your family good health and happiness. If you have the opportunity, I hope you can choose Eihausen again and wish you a happy life.
Guest User
Enjoy Comfort Twin Room With Zero-Pressure Pillow And Tranquil Sleep
Stayed in Aug 2024
Family
8 review
5.0/5
Outstanding
Posted on Aug 5, 2024
The location of the hotel is very good. Turn right and walk 100 meters from Exit H of the Bell Tower Subway Station. It is very convenient to take Line 2 and Line 6. Kaiyuan Shopping Mall is across the road. Free sour plum soup is provided at the front desk, and takeaway food is also delivered by robots. In general, it is clean, hygienic, and has good service. It is worth recommending.
Original TextTranslated by Google
Response from Property: [Pillow selection service, self-service laundry, butler service, cup of water practice] Dear guests: Hello! Thank you for your recognition and support. Xiao Ai is so happy that she can't breathe~ We will continue to work hard. Aihausen Hotel (Zhonglou Yongning Store) is located at No. 351 East Street, Xincheng District. The hotel is only 100 meters away from Exit H of Zhonglou Electric Railway Station. It is very convenient whether you are shopping, looking for food or traveling! There is a free self-service laundry room on the 6th floor of the hotel, which is very convenient for washing and ironing. We have always taken meeting the reasonable needs of VIPs as our service concept, providing each guest with personalized high-quality services, and providing each VIP with a more comfortable stay experience. Xiao Ai sincerely looks forward to you and your relatives and friends to meet Aihausen again!
Guest User
Enjoy Comfort Twin Room With Zero-Pressure Pillow And Tranquil Sleep
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 5, 2024
The hotel facilities are quite complete. There are two 1.5-meter beds, which are quite spacious for a family of four. The hotel also carefully prepared special toothbrushes and slippers for the children. The transportation is convenient. It is only 100 meters away from the subway and close to the clock tower. The children also like the robot food delivery. It is worth recommending.
Original TextTranslated by Google
Response from Property: [Pillow selection service, self-service laundry, butler service, cup of water practice] Dear guests: Hello! Thank you for your recognition and support. Xiao Ai is so happy that she can't breathe~ We will continue to work hard. Aihausen Hotel (Zhonglou Yongning Store) is located at No. 351 East Street, Xincheng District. The hotel is only 100 meters away from Exit H of Zhonglou Electric Railway Station. It is very convenient whether you are shopping, looking for food or traveling! There is a free self-service laundry room on the 6th floor of the hotel, which is very convenient for washing and ironing. We have always taken meeting the reasonable needs of VIPs as our service concept, providing each guest with personalized high-quality services, and providing each VIP with a more comfortable stay experience. Xiao Ai sincerely looks forward to you and your relatives and friends to meet Aihausen again!
Guest User
Aishu Double Bed Room With Zero-Pressure Pillow And Fresh Air System
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 1, 2024
I'm not a shill, I'm speaking from the heart This trip took two days to choose a hotel, and finally booked the Aihausen Hotel (Bell Tower Yongning Branch). The location of this hotel is really convenient. It's less than 50 meters away from the subway, Line 2 and Line 6, and it's very convenient to go to the Big Wild Goose Pagoda, the Tang Dynasty City that Never Sleeps, and the city wall. Let's talk about food. We almost bought breakfast back to the hotel because we were with the elderly and children, so we thought that after eating, we would go to the attractions. The shops we chose tasted pretty good. There is a large shopping mall diagonally opposite the hotel, with many big brands. The mall also has an observation deck, and you can directly see the bell tower The hotel facilities are very new. Although it was newly opened last year, there is no smell. We stayed for three consecutive nights. The cleaning staff cleaned on time every day. The cleaning staff was very enthusiastic, and the front desk staff were also very enthusiastic. If I come to Xi'an again, I will choose this hotel again
Original TextTranslated by Google
Response from Property: 【Pillow selection service, self-service laundry, butler service, cup of water】Dear guest: Hello! Thank you for your 5-point praise! Every city always has a reason to miss, every season has our unforgettable scenery, and every hotel has their sweet and warm memories. Our hotel rooms are disinfected twice in the morning and evening, and the hotel bathroom also provides disinfected cotton pads. The guest supplies are guaranteed to be changed for each guest. The room is strictly checked every day, and the environmental hygiene for your stay is strictly checked. The latex pillows imported from Thailand are uniformly equipped, which conform to the natural ergonomics of the human body and protect your neck. There is also a pillow selection area downstairs. You have many types of pillows for you to choose when you check in. I hope that Xi'an Aihausen Hotel will be the warmest and most unique one in your memory! Come back often and wish you well.
Xiaoyingzi1984
Enjoy Comfort Double Bed Room With Natural Latex Pillow And Tranquil Sleep
Stayed in Jul 2024
Travel with friends
2 review
1.0/5
Posted on Jul 29, 2024
Advantages: Good location Disadvantages: 1. Poor hygiene. The floor, the table, the napkin box, the phone, everything you can see is dusty. It seems that no one has cleaned it for a long time. 2. Poor sound insulation. Any sound outside is like it is right next to you. 3. The restaurant has a peculiar smell and is not clean.
Original TextTranslated by Google
Response from Property: [Pillow selection service, self-service laundry, butler service, cup of water practice] Dear guest: Hello! We are very sorry for the hygiene issues you reported! We have always attached great importance to the hygiene of the guest rooms and have invested most of our time in hygiene inspections. The odor you described this time should not happen! However, the cotton fabrics in Xiaoai's room must be changed for each guest, so please rest assured! We will actively correct the suggestions you mentioned. We have strictly required the room cleaning staff to pay more attention to hygiene details and ensure that the rooms are well ventilated! Thank you for taking the time to give us valuable suggestions. I'm sorry again, and I hope to give you a brand new feeling when you stay next time! I sincerely look forward to seeing you again!
Guest User
Aishu Double Bed Room With Zero-Pressure Pillow And Fresh Air System
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Jul 31, 2024
Facilities: Very new Hygiene: very good Environment: very good The service was excellent
Original TextTranslated by Google
Guest User
Aishu Double Bed Room With Zero-Pressure Pillow And Fresh Air System
Stayed in Jul 2024
Couples
16 review
5.0/5
Outstanding
Posted on Jul 14, 2024
The room is clean and well-equipped, the environment is beautiful and comfortable, the transportation is very convenient, it is near the bell and drum tower, the transportation subway is very convenient, and it is only a few minutes walk from Yuan Mall. The front desk is friendly.
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition of the hotel service. The hotel staff have all undergone rigorous training and try their best to help every guest solve the problems encountered during their stay. At the same time, our hotel also provides airport pick-up and drop-off services, travel consultation, wake-up services, printing services, and packaged breakfast services. If you need, you can call the front desk number "0" at any time. We look forward to your next visit.
ChenyiMama
Aiqing Twin Room With Zero-Pressure Pillow And Fresh Air System
Stayed in Jul 2024
Family
1 review
2.5/5
Posted on Jul 7, 2024
This amount of detergent is only enough to wash a pair of socks, how many grams is it? There is also a time limit for washing clothes. Who would wash clothes in the hotel in broad daylight when traveling? This behavior clearly shows that tourists are not allowed to wash clothes. The facilities are not worth the price of more than 400 yuan a night.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Xiao Ai is really frustrated after reading your review. I am really sorry that I could not make your stay satisfactory. Thank you very much for your suggestion. As for the amount of washing powder you mentioned is not enough, in order to meet the multiple needs of guests, the hotel has purchased bottles with larger capacity. Regarding your feedback about the time-limited laundry problem: out of consideration for the night Washing clothes will affect the rest of other guests, so the hotel's laundry room is used from 08:00 to 22:00. If you go out during the day, you can contact the hotel front desk with your needs, and the hotel will clean and deliver it for you. Back to your room. Meeting is fate. We will cherish every precious moment. We hope that Xiao Ai can serve you again if we have the opportunity. I sincerely wish you and your family good health and happiness every day.