YUNZHU HOTEL Reviews

Response from Property: Dear guest, thank you for your stay. We are deeply sorry for the problems you mentioned. Because we are using a nationally networked hotel system, the computer system will automatically adjust the room rate according to the booking status at each time. Sometimes guests The room rates you see will change when displayed. At the same time, the hotel will not provide selective services based on the room rates booked by guests. We will do our best to provide high-quality services to every guest staying in the hotel 24 hours a day. At the same time, we There will also be dedicated personnel to conduct telephone follow-up visits during the guest's stay and after departure. If we did not satisfy you, we deeply apologize again. At the same time, you can also give us a chance to make corrections. We look forward to having you come home again and let you Feel our sincerity! Looking forward to your return! I wish you a happy new year and a happy family!

Response from Property: Dear guest, thank you for staying at Yunzhu Hotel (Xi'an Huimin Street Sajinqiao Branch)! First of all, Xiaoyun is very sorry for the inconvenience caused to your stay. Xiaoyun deeply apologizes. The air conditioner in Xiaoyun's room needs to be adjusted by opening the panel. The default setting of the air conditioner is automatic wind, so the wind blowing out is neither cold nor hot. You can contact the hotel staff 24 hours a day to control all the electronic products in the room for you. Xiaoyun is at your service 24 hours a day. Secondly, Xiaoyun hopes that you can give Xiaoyun a chance to make amends and provide you with a more cost-effective stay experience. Is it possible for you to apologize for the compensation? If you see Xiaoyun's reply, Xiaoyun also hopes that you can choose to contact Xiaoyun. I would like to express my apology for your stay again and apologize for our failure to solve the problem for you in time. I hope you will have the opportunity to choose YUNZHU again; and finally, I wish you: always smile and have a happy family!

Response from Property: Dear guest! Thank you for your stay! Because we have a variety of room types, we also blame us for not informing you clearly when you checked in that this room has no windows. Again, we have given timely feedback to the hotel manager. Please contact us as soon as possible so that we can We bring you the effect of the renovated room! Come and experience our different room types at the same time! We are also trying to contact you, and we hope you can contact us. We are just a stop on your journey. We hope that our services will make you feel our sincerity! Yunzhu Hotel is waiting for your arrival!