City Convenient Hotel (Xi 'an Drum Tower Huimin Street Branch)

City Convenient Hotel (Xi 'an Drum Tower Huimin Street Branch) Reviews

City Convenient Hotel (Xi 'an Drum Tower Huimin Street Branch)

Building 3, Anding Square, Hongfu, West Street, Lianhu District, Xi'an, Shaanxi, ChinaView Hotel Details
City Convenient Hotel (Xi 'an Drum Tower Huimin Street Branch)
City Convenient Hotel (Xi 'an Drum Tower Huimin Street Branch)City Convenient Hotel (Xi 'an Drum Tower Huimin Street Branch)City Convenient Hotel (Xi 'an Drum Tower Huimin Street Branch)
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City Convenient Hotel (Xi 'an Drum Tower Huimin Street Branch) Guest Reviews

4.8/5
Excellent
930 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(930)
Positive reviews(921)
Reviews with photos/video(184)
Convenient location(114)
Classy environment(89)
Close to metro(77)
Friendly front desk staff(55)
Delicious breakfast(42)
Would stay again(38)
Convenient public transportation(24)
Awesome gym(8)
Negative reviews(9)
Jynaf
Smart Deluxe Room (Double bed)
Stayed in Jul 2024
Family
6 review
4.7/5
Amazing
Posted on Jul 12, 2024
We were very satisfied with our stay. The room is a good size and the bed is comfortable. We stayed on the 2nd floor with a window facing the street. Some street noise but not a problem at all for us. We didn't need the room to be cleaned daily and the cleaner checked in with us often in case we needed any extra like new towels and stuff. The location is a little further out from the Bell Tower also not a problem for us as we enjoyed the walk and the Metro Stop is really close by. If you intend to walk on Xi'An Ancient Wall. It's also right around the corner. you will start from the West Gate Tower Gate. Overall, we are very happy. Oh, extra points for the free laundry/dryer. Super helpful as we are on the road for a month. Staff were really friendly.
Response from Property: Dear guests, thank you very much for your praise and recognition of the hotel. I am deeply honored to bring you a satisfactory check-in experience. The glass of our shop is double layer sound insulation glass, closing the window before going to bed at night. If you have any questions during the check-in period, you can call the front desk at any time. We are a guest-based hotel, the hotel breakfast is 7:00-10:00 am, afternoon tea 14:00~17:00, good night snack is 20:00~21:00, if you need, please make an appointment at the front desk! The first floor is also equipped with a buffet laundry room and a gym for free use for guests. Hotel is located in xi'an lotus lake district west street stability square, west of the ancient city wall stability door entrance, distance line 6 bridge catalpa subway station B 100 meters, convenient travel, 2 minutes walk from the stable door entrance into the ancient city wall, walls built on cycling lanes, visitors can ride a bicycle, walking on the city wall, enjoy the beauty of the ancient city and unique wall architectural style. Walk 200 meters from the hotel, or take the subway Line 6 from Qiaozikou, and reach the bell tower at 2 stops. When night falls, the Bell and Drum Tower Square is brightly lit and the night scene is beautiful. Here, visitors can enjoy the bright night view of the city and the ancient bell and drum tower buildings, and feel the historical and cultural heritage of the ancient city. Approaching the bell tower, you can hear the bell coming from the top of the tower, as if in this ancient city, time flows quietly. The hotel provides hanfu experience, remember to buy the hotel package oh! The ancient capital Chang 'an is especially suitable for hanfu card, I hope chang' an meet your encounter is a beautiful encounter, but also hope that our service makes you feel the warmth of home, every employee of the town is looking forward to your next visit, if you like the town, you can introduce us to your relatives and friends!~ Wish you a happy life!
Anonymous User
Smart Deluxe Room (Double bed)
Stayed in Jul 2024
Family
1 review
4.0/5
Very Good
Posted on Jul 9, 2024
Hotel is very cosy and nicely maintained, only 3 minutes from train station. Staff are friendly and helpful with special requests. There’s even supper sent to the room which is a thoughtful concept, to be booked in advance. Would stay here again.
Response from Property: Dear guests, thank you very much for your praise and recognition of the hotel. I am very glad to bring you a satisfactory occupancy experience. We are a guest-oriented hotel, the geographical location is also super good, from the Xi 'an Bell Tower, Drum Tower, Hui People Street, Xi' an City wall and other scenic spots are very close. Have a nice day. Wish to see you again.
Guest User
Deluxe Triple Room
Stayed in Aug 2024
Family
5 review
4.2/5
Very Good
Posted on Sep 3, 2024
Our kids loved the smart feature in the hotel room. The hotel staffs are very friendly. It is above a subway line which make it really convenient to travel around Xian.
Response from Property: Dear guests, hello! We sincerely thank you for choosing the city convenient hotel Xi'an Bell and Drum Tower Huimin Street store, and leaving such a valuable praise. Your satisfaction is our biggest pursuit and the source of power. We are very pleased to have your recognition of the location, environment, service and the overall experience. Our team has been committed to providing a warm, comfortable and convenient accommodation environment for every guest, we see your satisfactory evaluation, we feel very gratified. In the future, we will continue to adhere to the service concept of "customer-oriented", constantly improve the service quality, optimize the facilities and environment, and strive to bring you more excellent accommodation experience. At the same time, we are also looking forward to serving you again, so that you can feel the warmth and comfort of home during the journey in Xi'an. Thank you again for your trust and support. I wish you a happy journey and a happy life!
Guest User
Smart Family Room
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on May 24, 2024
City comfort inn? Or similar is A Sub chain of Dongcheng club Org. focus on customer who are more caring about fast pace or mid budget small family travelling. Provided breakfast is ok (good enough if u r short on time), has all relevant services like 24 hours check in, secured floors, buffet breakfast. 100 m to subway/metro and walking distance to many many shops restaurants, even has meeting facility Landry and gym, to meet ur requirements. Decorated/updated in 2023 and everything is clean/new/fresh. Highly recommended.
Response from Property: Dear guests, thank you very much for your praise and recognition of the hotel. I am very glad to bring you a satisfactory occupancy experience. We are a guest-oriented hotel, the geographical location is also super good, from the Xi 'an Bell Tower, Drum Tower, Hui People Street, Xi' an City wall and other scenic spots are very close. Have a nice day.Wish to see you again.
Guest User
Smart Deluxe Twin Room With Dynamic Space
Stayed in Jul 2024
Family
4 review
4.7/5
Amazing
Posted on Jul 29, 2024
Great location and atmosphere in the hotel. The breakfast was also good.
Response from Property: Dear guests, thank you very much for your praise and recognition of the hotel. I am deeply honored to bring you a satisfactory check-in experience. The glass of our shop is double layer sound insulation glass, closing the window before going to bed at night. If you have any questions during the check-in period, you can call the front desk at any time. We are a guest-based hotel, the hotel breakfast is 7:00-10:00 am, afternoon tea 14:00~17:00, good night snack is 20:00~21:00, if you need, please make an appointment at the front desk! The first floor is also equipped with a buffet laundry room and a gym for free use for guests. Hotel is located in xi'an lotus lake district west street stability square, west of the ancient city wall stability door entrance, distance line 6 bridge catalpa subway station B 100 meters, convenient travel, 2 minutes walk from the stable door entrance into the ancient city wall, walls built on cycling lanes, visitors can ride a bicycle, walking on the city wall, enjoy the beauty of the ancient city and unique wall architectural style. Walk 200 meters from the hotel, or take the subway Line 6 from Qiaozikou, and reach the bell tower at 2 stops. When night falls, the Bell and Drum Tower Square is brightly lit and the night scene is beautiful. Here, visitors can enjoy the bright night view of the city and the ancient bell and drum tower buildings, and feel the historical and cultural heritage of the ancient city. Approaching the bell tower, you can hear the bell coming from the top of the tower, as if in this ancient city, time flows quietly. The hotel provides hanfu experience, remember to buy the hotel package oh! The ancient capital Chang 'an is especially suitable for hanfu card, I hope chang' an meet your encounter is a beautiful encounter, but also hope that our service makes you feel the warmth of home, every employee of the town is looking forward to your next visit, if you like the town, you can introduce us to your relatives and friends!~ Wish you a happy life!
Guest User
Business Queen Room
Stayed in Sep 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Sep 13, 2024
Exceptional
Response from Property: Dear guests, hello! We sincerely thank you for choosing the city convenient hotel Xi'an Bell and Drum Tower Huimin Street store, and leaving such a valuable praise. Your satisfaction is our biggest pursuit and the source of power. We are very pleased to have your recognition of the location, environment, service and the overall experience. Our team has been committed to providing a warm, comfortable and convenient accommodation environment for every guest, we see your satisfactory evaluation, we feel very gratified. In the future, we will continue to adhere to the service concept of "customer-oriented", constantly improve the service quality, optimize the facilities and environment, and strive to bring you more excellent accommodation experience. At the same time, we are also looking forward to serving you again, so that you can feel the warmth and comfort of home during the journey in Xi'an. Thank you again for your trust and support. I wish you a happy journey and a happy life!
Guest User
Deluxe Family Room
Stayed in Sep 2024
Couples
1 review
4.7/5
Amazing
Posted on Sep 8, 2024
Overall, the hotel is good, clean and sanitary, and the facilities look relatively new. There is also a free laundry room where you can wash and dry clothes, which is very good. The waiters are also friendly and can respond and solve inquiries in a timely manner. The layout of the restaurant is cartoon-like and the colors are fresh. The disadvantage is that the breakfast variety is not rich enough and there is no coffee to drink (although I don't like coffee either). I booked a family deluxe room, which can accommodate three people, but the space is a bit small, and there are too few tables and stools and they are small. People can't sit after putting luggage.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, make corrections and make continuous progress. We strictly follow the group standards for room layout and breakfast delivery. For coffee, we have a coffee machine in the lobby that can be used 24 hours a day! We are deeply sorry that we failed to meet your expectations during your stay. Our hotel is a store near the Bell and Drum Tower in Xi'an, less than 200 meters away from the city wall. The store provides guests with free experience of Hanfu and free good night snacks. You can call in advance to make an appointment at the front desk. The store has specially created a check-in wall for you to take photos and check in. Convenient All staff look forward to your next visit~ I wish you a happy life!
zz゜
Deluxe Family Room
Stayed in Aug 2024
Other
6 review
5.0/5
Outstanding
Posted on Aug 27, 2024
I give a thumbs up to the hotel staff, from the front desk to the guest rooms, and then to breakfast in the morning, all the staff are very enthusiastic. I can feel the hospitality of Xi'an people from their words. The location is in the city center, which is very convenient for eating, drinking and having fun. The room is also very clean. I strongly recommend staying here!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your good comments on City Comfort Inn Xi'an Bell and Drum Tower Huimin Street Branch! We are very happy to hear your satisfactory evaluation of the hotel's location, environment, services and facilities. Your recognition is the greatest encouragement and support for us. We will continue to work hard to provide every guest with a better accommodation experience. We look forward to your next visit and feel our caring service again. Wish you all the best!
Guest User
Smart Family Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 24, 2024
The overall feeling is good and worthy of praise! 1. From the hardware facilities: better than the same type, sanitation and cleaning are in place, and clothes are easy to wash; 2. From the management method: abnormal situation feedback is timely, the management responds quickly, and it is reasonable to solve problems for customers; 3. From the service quality: the staff is friendly and the reception is polite. The quality of a hotel reflects a city. This trip has enhanced my understanding of Xi'an. It is worthy of the hospitality of the ancient capital of 13 dynasties! 👍👍👍
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your good comments on City Comfort Inn Xi'an Bell and Drum Tower Huimin Street Branch! We are very happy to hear your satisfactory evaluation of the hotel's location, environment, services and facilities. Your recognition is the greatest encouragement and support for us. We will continue to work hard to provide every guest with a better accommodation experience. We look forward to your next visit and feel our caring service again. Wish you all the best!
Guest User
Smart Deluxe Room (Double bed)
Stayed in Aug 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Aug 19, 2024
Convenient transportation, there is a subway station downstairs, and there are many places to eat around. The front desk girl is very enthusiastic, and the room lady is also very nice. The room is clean and the mattress is comfortable. The hotel also provides a gym and laundry and drying services, which is very practical
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing City Comfort Inn Xi'an Bell and Drum Tower Huimin Street Branch and leaving such a valuable good review. Your satisfaction is our greatest pursuit and source of motivation. We are very pleased that you recognize the hotel's location, environment, service and overall experience. Our team has been committed to providing every guest with a warm, comfortable and convenient accommodation environment. We are very pleased to see your satisfactory evaluation. In the future, we will continue to uphold the service concept of "customer-oriented", continuously improve service quality, optimize facilities and environment, and strive to bring you a more excellent accommodation experience. At the same time, we are also very much looking forward to serving you again, so that you can feel the warmth and comfort of home during your journey in Xi'an. Thank you again for your trust and support, and wish you a pleasant journey and a happy life!
Vincinyu
Business 2-bed Room
Stayed in Aug 2024
Family
46 review
5.0/5
Outstanding
Posted on Aug 19, 2024
The location of the hotel is very good, there is a commercial street downstairs, close to the Bell and Drum Tower, and there is also a Chang'an check-in point👍👍✈️✈️The service is super good😘, unconditionally upgrade the room type, unconditionally provide breakfast service, and freeze the best travel time for us💫🌺🎊📍
Original TextTranslated by Google
6/9
Response from Property: Dear guests, City Convenience Hotel is located in the city center of the ancient capital of Xi'an, with Anding Gate entrance of the ancient city wall to the west and Bell and Drum Tower to the east. Some rooms have a panoramic view of the ancient city wall. It is 100 meters away from Exit B of Qiaozikou Subway Station on Line 6. It is convenient for travel, surrounded by delicious food and complete entertainment facilities. The hotel is located on the 1st to 3rd floors of Building 3, Anding Square, Xidajie, Lianhu District, Xi'an. It takes 2 minutes to walk from the Anding Gate entrance to the ancient city wall. There is a cycling lane built on the city wall. Visitors can ride a bicycle and stroll on the city wall to enjoy the beautiful scenery of the ancient city and the unique architectural style of the city wall. Walk 200 meters from the hotel, or take Metro Line 6 from Qiaozikou, and you can reach the Bell Tower in 2 stops. When night falls, the Bell and Drum Tower Square is brightly lit, and the night view is beautiful. Here, tourists can enjoy the bright city night view and the ancient Bell and Drum Tower architecture, and feel the historical and cultural heritage of the ancient city. Approaching the Bell Tower, you can hear the bells coming from the top of the tower, as if time is quietly flowing in this ancient city. The hotel offers Hanfu experience, remember to buy the hotel package! The ancient capital Chang'an is especially suitable for Hanfu check-in. I hope that your encounter with Chang'an is a beautiful encounter, and I also hope that our service will make you feel the warmth of home. Every employee of the small town is looking forward to your next visit. If you like the small town, you can introduce us to your relatives and friends! ~ I wish you a happy life! Thank you very much for your praise of our hotel, we will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a happy journey! !
子勝
Deluxe Family Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 21, 2024
The front desk staff are friendly and helpful. The room was clean and comfortable. Intelligent voice operation is simple, convenient and fun. There is also a washer dryer and treadmill. Very comfortable to sleep at night. Will book again next time I come. It's often full, so please book in advance.
Original TextTranslated by Google
Response from Property: Dear guests, City Convenience Hotel is located in the city center of the ancient capital of Xi'an, with Anding Gate entrance of the ancient city wall to the west and Bell and Drum Tower to the east. Some rooms have a panoramic view of the ancient city wall. It is 100 meters away from Exit B of Qiaozikou Subway Station on Line 6. It is convenient for travel, surrounded by delicious food and complete entertainment facilities. The hotel is located on the 1st to 3rd floors of Building 3, Anding Square, Xidajie, Lianhu District, Xi'an. It takes 2 minutes to walk from the Anding Gate entrance to the ancient city wall. There is a cycling lane built on the city wall. Visitors can ride a bicycle and stroll on the city wall to enjoy the beautiful scenery of the ancient city and the unique architectural style of the city wall. Walk 200 meters from the hotel, or take Metro Line 6 from Qiaozikou, and you can reach the Bell Tower in 2 stops. When night falls, the Bell and Drum Tower Square is brightly lit, and the night view is beautiful. Here, tourists can enjoy the bright city night view and the ancient Bell and Drum Tower architecture, and feel the historical and cultural heritage of the ancient city. Approaching the Bell Tower, you can hear the bells coming from the top of the tower, as if time is quietly flowing in this ancient city. The hotel offers Hanfu experience, remember to buy the hotel package! The ancient capital Chang'an is especially suitable for Hanfu check-in. I hope that your encounter with Chang'an is a beautiful encounter, and I also hope that our service will make you feel the warmth of home. Every employee of the small town is looking forward to your next visit. If you like the small town, you can introduce us to your relatives and friends! ~ I wish you a happy life! Thank you very much for your praise of our hotel, we will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a happy journey! !
Anonymous User
Smart Deluxe Twin Room With Dynamic Space
Stayed in Aug 2024
Family
7 review
3.0/5
Posted on Aug 15, 2024
I have stayed here a few times, but I won't come back again. This time I was out for half a month. Wherever I went, the hotel had its own parking lot, or there was a parking card. They told me that there was no parking. I paid 90 yuan for 17 hours downstairs. The key point is that the front desk did not say that there was no parking card, but asked to check the record and asked me where I booked it. Then I had to pay for it myself. I felt that there was suspicion of discrimination, and the room rate was not cheap. 🥲 I checked out at 12 o'clock the next day from the first night. They urged me to check out. I said that I just changed the room when I extended my stay. At more than 1 o'clock, they urged me again, saying that they had not given me the room card for the change, so why hadn't I changed the room yet. At that time, I ordered a meal, and I was afraid that if I changed the room immediately, we would not be there when the robot delivered it. I thought about waiting. At that time, the cleaning lady was also using the intercom to tell the front desk that we had not checked out yet. She said it in front of me. I felt so annoyed. She also said that if I needed it, I could delay it until two o'clock, but there was no delay and she kept urging me!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are deeply sorry that you were not satisfied with your stay. Because the parking lot belongs to the property, our website clearly states that the parking lot is charged at 5 yuan/hour, and there is no cap. Regarding the room change you mentioned, you booked a business king-size bed room on the first night, and you have been upgraded to a theater king-size bed room with a window. The website clearly states that the check-out time is 12:00 noon, and there is an additional charge for delayed check-out. All guests are subject to the same policy, and there is no difference in treatment as you said. We trained our employees as soon as possible in response to your feedback. Thank you very much for your stay. Only with the constant care and supervision of guests like you can we continue to discover problems in our work, correct them and make continuous progress. We are deeply sorry that we failed to meet your expectations during your stay. Our hotel is a store near the Bell and Drum Tower in Xi'an, less than 200 meters away from the city wall. The store provides guests with free experience of Hanfu and free good night snacks. You can call in advance to make an appointment at the front desk. The store has specially created a check-in wall for you to take photos and check in. All the staff of Convenient are looking forward to your next visit ~ Wish you a happy life!
Anonymous User
Business 2-bed Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 20, 2024
I booked this hotel after reading the reviews. It's really great. The location is right next to Andingmen. The hotel environment is very good. The public facilities include a laundry room and a gym. The rooms are also very good. The decoration is simple, generous, spacious and clean. The staff has a good service attitude. You can use their refrigerator and microwave, which is very user-friendly. In short, I like it.
Original TextTranslated by Google
Response from Property: Dear guests, City Convenience Hotel is located in the city center of the ancient capital of Xi'an, with Anding Gate entrance of the ancient city wall to the west and Bell and Drum Tower to the east. Some rooms have a panoramic view of the ancient city wall. It is 100 meters away from Exit B of Qiaozikou Subway Station on Line 6. It is convenient for travel, surrounded by delicious food and complete entertainment facilities. The hotel is located on the 1st to 3rd floors of Building 3, Anding Square, Xidajie, Lianhu District, Xi'an. It takes 2 minutes to walk from the Anding Gate entrance to the ancient city wall. There is a cycling lane built on the city wall. Visitors can ride a bicycle and stroll on the city wall to enjoy the beautiful scenery of the ancient city and the unique architectural style of the city wall. Walk 200 meters from the hotel, or take Metro Line 6 from Qiaozikou, and you can reach the Bell Tower in 2 stops. When night falls, the Bell and Drum Tower Square is brightly lit, and the night view is beautiful. Here, tourists can enjoy the bright city night view and the ancient Bell and Drum Tower architecture, and feel the historical and cultural heritage of the ancient city. Approaching the Bell Tower, you can hear the bells coming from the top of the tower, as if time is quietly flowing in this ancient city. The hotel offers Hanfu experience, remember to buy the hotel package! The ancient capital Chang'an is especially suitable for Hanfu check-in. I hope that your encounter with Chang'an is a beautiful encounter, and I also hope that our service will make you feel the warmth of home. Every employee of the small town is looking forward to your next visit. If you like the small town, you can introduce us to your relatives and friends! ~ I wish you a happy life! Thank you very much for your praise of our hotel, we will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a happy journey! !
Guest User
Standard Queen Room
Stayed in Aug 2024
Family
14 review
5.0/5
Outstanding
Posted on Aug 17, 2024
This time I booked two rooms, one standard room and one family room. The family room has a small window, but the standard room does not. It is a fake window because the window faces the indoor patio. However, this is the cheapest standard room, so it is acceptable without a window. I guess the more expensive ones have it. As for the hotel facilities, location and service, I personally think it is very cost-effective and worth recommending!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing City Comfort Inn Xi'an Bell and Drum Tower Huimin Street Branch and leaving such a valuable good review. Your satisfaction is our greatest pursuit and source of motivation. We are very pleased that you recognize the hotel's location, environment, service and overall experience. Our team has been committed to providing every guest with a warm, comfortable and convenient accommodation environment. We are very pleased to see your satisfactory evaluation. In the future, we will continue to uphold the service concept of "customer-oriented", continuously improve service quality, optimize facilities and environment, and strive to bring you a more excellent accommodation experience. At the same time, we are also very much looking forward to serving you again, so that you can feel the warmth and comfort of home during your journey in Xi'an. Thank you again for your trust and support, and wish you a pleasant journey and a happy life!