Four Points by Sheraton Xi'an High-tech Zone Reviews

A quality hotel stuck in an unfortunate location. Good service and kind people but when we stayed, the western menu was not available for lunch/dinner. The local Chinese food on the menu was average. However, breakfast had more international options and was good. The room was very nice.

The hotel access was actually blocked by a road construction but I could not find any information on the website nor in trip.com. On top of that hotel staff did not say anything when I checked in nor that they show their regret about the inconvenient I had.

Nice and comfortable hotel. Air conditioner kept the room comfy. HDMI ports were turned off on the TV, but after a call to the front desk, they sent a tech to enter the password on the tv to allow HDMI connections. The restaurant was okay but not the service. People seemed confused. Even when I tried to use Chinese, it didn't help (I can order fine in Shanghai, but I lack the northern accent). And instead of just giving me a good menu, they had 3 different people come to me. The bar downstairs was often not staffed and they didn't have cold drinks. No cold beer. Warm beer with ice in it. Was there for 4 nights... Only once was there cold beer, and that's when other foreigners told them to put the beer in the refrigerator.... And it ran out. Location is middle of nowhere. They are building up the area, but currently... Nothing. Can't walk anywhere to get cold beer or whiskey. No easy late night delivery. The kitchen closes at around 10pm, so if no food by then... Out of luck. It would be nice if they had a 24 hour menu, even if just dumplings or instant ramen. Nothing fancy, but the ability to get food later in the night would be nice. I think this hotel can succeed once the area surrounding it is built...also once it's staff is trained to a higher level. It's a new hotel and will take time... But just the simple act of having some cold beer in the refrigerator would be a great step forward.

The hotel's service is very thoughtful. From the moment I stepped into the lobby, a warm young lady greeted me and helped me carry my luggage. The check-in process was very smooth, and the little girl at the front desk was also very friendly and kind. Throughout the stay, I felt the warm service and professionalism of the hotel staff, which made me feel very comfortable and at ease. The hotel's room facilities are very complete. The room I stayed in was also very clean and hygienic, and the night bed was turned on, which made me feel at home. In addition, the hotel's catering service is also excellent, the breakfast is also great, and the hotel's facilities and equipment are also very complete. The hotel is equipped with a gym and a laundry room, which are very convenient, allowing me to enjoy various entertainment activities in my spare time. In addition, the hotel's conference facilities are also very complete, which provides convenience for guests on business trips.

The overall feeling of staying at Four Points by Sheraton Xi'an High-tech Zone is pretty good. Location: The hotel is in a prime location and the surrounding area is very quiet. It is opposite Xi'an University of Electronic Science and Technology. The hotel is a 3-minute walk from the subway, which is very convenient for both scenic spots and shopping. Room: The room is clean and tidy, and you can see that the greenery in the park is very good. The front desk lady will also ask about the floor preference and specially arrange a higher floor. Service: The hotel staff are very good at service, like friends, the check-in and check-out procedures are very fast, and any questions can be answered quickly. Dining: The breakfast variety is quite rich, and I personally feel it is great, especially the hot soup noodles, which are really warm. Facilities: There is a gym and laundry room on the second floor of the hotel. The laundry beads in the laundry room are white peach flavored, very fragrant, and there is a dryer, which is really necessary when you go out to play. I highly recommend everyone to come to Xi'an and experience it.

From the moment I stepped into the hotel, I was surrounded by warm and thoughtful service. Fiona and Finnick, the front desk staff, were gentle and enthusiastic. They checked me in with professionalism and efficiency. The whole process was smooth and fast, without any delay, which made me feel at ease in the fatigue of the journey. The hotel's room service is also excellent. Every day, when I return to the room, I can see that the room is clean and tidy, and the items are neatly arranged, as if no one has ever stayed there. The bedding is neatly arranged, exuding a fresh breath, making people feel comfortable and relaxed as soon as they lie down. The bathroom is spotlessly clean, and the toiletries are not only complete, but also of high quality, giving people a luxurious enjoyment. The staff will also provide me with additional services according to my needs, such as bringing me a cup of hot coffee or a piece of fresh fruit. These small actions make me feel the hotel's deep care for guests. Whether it is the warm reception at the front desk or the meticulous room service, my stay in this hotel has become particularly wonderful. I really like the hotel's service team, who use their actions to interpret what is true quality service.

The hotel has complete facilities and high quality. The room is spacious and bright, the decoration style is simple and stylish, and the bedding is comfortable and soft, which allows me to have a high-quality sleep every night. The staff is warm and thoughtful, especially the front desk ladies Cassie and Lena, who smiled and served me throughout the whole process, making me feel at home. The bathroom is clean and tidy, and the toiletries are complete. The hotel is also equipped with leisure facilities such as a gym, so that I can relax during my busy journey. The hotel's restaurant offers a rich and diverse selection of food. The breakfast is rich in variety, balanced in nutrition, and delicious. The restaurant has an elegant environment and thoughtful service, which makes people feel happy and satisfied during the meal. In short, I am very satisfied with my stay at Four Points Sheraton. I strongly recommend this hotel to all friends who are looking for comfortable and convenient accommodation. I believe you will also have a good time here.

The experience of staying at Four Points Sheraton Xi'an High-tech Zone is perfect, which makes me feel the warmth and comfort of home during my trip. Location and transportation: The hotel has a very advantageous geographical location and convenient transportation and subway around it. It is very convenient to go to popular attractions or shopping malls. This saves me a lot of time and energy for my travel. Service: From the moment I stepped into the hotel, I was surrounded by warm and thoughtful service. The front desk staff was friendly and the check-in procedures were efficient and fast. During the entire stay, no matter what problems I encountered, they responded promptly and solved them properly. The hotel's room service is also excellent. The room is clean and tidy, the items are neatly placed, and you can enjoy the intimate finishing service every day. Facilities: The hotel has complete facilities, the room is spacious and bright, the decoration style is simple and stylish, and the bedding is comfortable and soft, so I can have a high-quality sleep every night. The bathroom is clean and tidy, and the toiletries are complete. The hotel is also equipped with a gym and a laundry room, which is really convenient! ! ! Dining: The hotel's restaurant offers a rich variety of food options. The breakfast is rich in variety, balanced in nutrition, and delicious. The restaurant has an elegant environment, attentive service, and they also prepared midnight snacks in the evening. They are really considerate and think about the guests. In short, I am very satisfied with my stay at Four Points Sheraton Xi'an High-tech Zone. I strongly recommend this hotel. I believe you will have a good time here. I will choose this hotel next time I come to Xi'an!!!

It really gave me a great stay experience! As soon as I entered the hotel lobby, I felt the warm atmosphere and enthusiastic service. The room was clean and tidy, the layout was very comfortable, the bedding was soft, and I slept very well. The hotel facilities are also very complete, with a gym and laundry room. The breakfast is rich and varied and delicious. The front desk staff Cassie and Fiona are warm and thoughtful. Here, I feel the warmth of home. I strongly recommend it to everyone. I will choose to stay here next time! And the subway is very convenient! Recommended!

Facilities: The facilities are complete and perfect, with everything you need. The first choice for bringing children. Hygiene: The hotel is clean and hygienic, and it is very reassuring to bring children. Environment: The hotel environment is very good, and I like the decoration style, especially the lobby bar. It has a great atmosphere. It is very nice. I had a cup of coffee and felt very comfortable. Service: Super five-star service, absolutely good reviews! When checking in, I prepared popcorn for the children, and took the initiative to help with the suitcases. After checking in, welcome fruits, children's toiletries, etc. were prepared in the room. A DIY fan was also given the next day, and the children liked it very much. I will continue to stay in Xi'an in the future. Although there are more and more new luxury hotels now, the service is still the best in this hotel. I hope the hotel can keep it up!

The experience at Four Points by Sheraton is excellent and deserves five-star praise! The hotel is located in the core area of ​​the Central Innovation Zone of Silk Road Science City, with convenient transportation and complete surrounding supporting facilities. During my stay, I was impressed by the comfort and completeness of the guest rooms. 55-inch LCD TV, separate shower room and high-speed wireless network are all available, and the panoramic floor-to-ceiling windows allow me to enjoy the beautiful scenery. The hotel's service is also very good. Cassie and Fiona at the front desk are warm and thoughtful, which makes people feel warm. In terms of catering, my order includes desserts and coffee. The staff in the lobby bar are also very enthusiastic. The desserts are exquisite and delicious. "Wan Beer Food Club" provides a rich and diverse choice of food, including Chinese food and light meals. There is also a tea room on the second floor of the hotel, which is an ideal place for business negotiations or leisure breaks. In addition, the gym and laundry room are fully equipped to meet my business and leisure needs. It is worth mentioning that the design of the hotel combines the cultural concepts of the Silk Road and local characteristics, making my stay experience full of historical charm. In short, Four Points by Sheraton Hotel in Gaoxin District is a wonderful experience in my journey, and I strongly recommend it to all friends! Next time I come to Xi'an, I will choose this place as my place to stay.

The overall stay experience is particularly satisfactory. The hotel's facilities and equipment are very complete and the room is very clean. The front desk service is professional and always maintains a friendly smile. The whole check-in process is very pleasant and reassuring, especially Alvin! Always maintain a warm and professional attitude, listen to my requests patiently, and can quickly solve my doubts. Thank you very much for Alvin's service and care. I will choose to stay here next time!

The hotel performs very well in terms of sanitation and catering. Whether it is business or leisure travel, it can provide guests with high-quality service experience. I highly recommend this hotel! The room is very clean and bright. The hotel is newly opened this year and there is no smell. It is really great! The hotel staff is very good and responds to any needs in a timely manner. There is a subway station within a five-minute walk nearby. It is really convenient to go out and play. I will stay here next time I go out.

Service: I felt the enthusiasm from Four Points Sheraton from the moment I entered the door. The front desk was very enthusiastic. I arrived at the store at about 8 p.m. in the evening. The girl at the front desk immediately brought a welcome drink. If I remember correctly, the girl's name should be Wang Yu. She was very kind and said that the journey was hard. I arranged a selected room for you. She felt very kind and told me that there was free midnight snack. It was really great. For our guests who often travel on business, what we want most is enthusiasm, quick check-in, and the problem of eating after a long journey. Although the restaurant only provides some staple foods, they all taste good. Facilities: The hotel is a low-ecological architectural style. After seeing high-rise buildings, the hotel's architecture gives people a sense of comfort away from the city. At the same time, the decoration of this hotel is both modern and Xi'an. Hygiene: The room hygiene is very good. For me, the most important thing is the hygiene of the bedding. There is no problem with this hotel at all. Dining: The dining taste is biased towards the northwest flavor. There are both affordable northwest noodles and exquisite Huaiyang cuisine to choose from. Overall: Although it is in the third phase of Hi-Tech Zone, it has convenient transportation, a subway station at the door, and excellent sanitary services. It is worth recommending and I will come again next time.