IntercityHotel Xi'an Qujiang Reviews

Response from Property: Dear customer, thank you very much for your comment! We are always committed to providing high-quality service to every customer. Your affirmation is our greatest motivation. We will continue to work hard to continuously improve service quality and ensure that every link is perfect. If you have any questions or suggestions in future use, please feel free to contact us. We will serve you wholeheartedly. Looking forward to your next visit. Wish you a happy life and all the best! Thanks again for your support and trust.

Response from Property: Dear guest: Thank you very much for your detailed and high evaluation of our hotel facilities and service team! It is our pleasure to leave a lasting impression on you. Miss Dong Yaping will also be inspired by your praise. We will continue to work hard to bring a more perfect experience to every guest and look forward to your visit again!

Response from Property: Dear guest, thank you very much for choosing Intercity Hotel. The hotel bathroom is located at No. 369 Cuihua Road. It is about a 10-15 minute walk from the Datang Evernight City Scenic Area. The location is excellent. We look forward to your visit again. Thank you.

Response from Property: Dear guest, thank you very much for your recognition of Intercity Hotel. We look forward to your visit again. Thank you!

Response from Property: Dear guest: Thank you for choosing and staying in our hotel and for your comprehensive review of us. The hotel is in an excellent location and is very close to Xi'an's famous tourist attractions, the Big Wild Goose Pagoda, the Tang Dynasty Evernight City and the History Museum. All rooms in the hotel use... It has fully automatic facilities, separate wet and dry bathrooms, nutritious German and Chinese breakfasts, and high-quality services to welcome every guest. We look forward to your visit again!

Response from Property: Dear guest: You really have a pair of eyes that discover beauty. Your review about us is very detailed. It is very comprehensive from the location of our hotel, facilities, services, room items, and surrounding attractions. It seems that we have left a deep impression on you during your trip. Thank you for your review and promotion, which can let more people know us and like us.

Response from Property: Dear guest: We are very sorry to bring you a bad check-in experience. We have recorded the problems and situations you mentioned. The hotel will strengthen the training and assessment of room attendants and managers in room rounds. The hotel Different room types have different sizes and prices. If you have any questions during your stay, you can contact the front desk as soon as possible. We will also solve the problem for you as soon as possible. I also wish you success in your work and a happy life.

Response from Property: Dear guest, we are very sorry for bringing you such a bad stay experience. We deeply apologize for the front desk staff playing games during working hours, poor attitude and slow check-in. This is a serious violation of our service guidelines and we will definitely deal with it seriously and strengthen management. Regarding the decoration on the upper floor and the inability to turn off the TV, which caused you not to have a good night's sleep, we are deeply sorry for the great pain and inconvenience it has caused you, and we are filled with self-blame. And sincerely hope to gain your tolerance and understanding. We hope that you will give us another opportunity and let us prove our changes and improvements with practical actions to create a perfect stay experience for you.

Response from Property: Dear guest, we are very sorry to bring you a bad stay experience. The hotel has carried out professional formaldehyde removal and obtained a qualified test report before it was put into operation. We have also provided air purifiers for guests. Thank you for mentioning this. We will improve the problem. Looking forward to your visit again, thank you!

Response from Property: Dear guest, we are very sorry for bringing you such a bad stay experience. We will immediately check for moisture problems in the room and increase ventilation. At the same time, we will actively find the root cause and take effective improvement measures to ensure the comfortable stay of subsequent guests. Once again, we sincerely apologize for the inconvenience caused to you.

Response from Property: Dear guest: After hearing your decisive evaluation, we feel extremely guilty and remorseful. It would be our dereliction of duty not to leave you with a good stay. We are fully aware that this has brought you great disappointment, and we will take the existing problems seriously and make every effort to rectify them. Whether it is services, sanitation or facilities, we will carry out comprehensive improvements and optimizations. We hope that in the future we will have the opportunity to regain your trust through practical actions and create a satisfactory stay for you. Sorry again for making you feel bad.