Nanfang Hotel (Xi'an Bell and Drum Tower Yuxiangmen Subway Station Branch) Guest Reviews
4.7/5
Outstanding
991 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
Filter by:
Sort by:
All reviews(991)
Positive reviews(972)
Reviews with photos/video(120)
Easy to get around(157)
Convenient location(121)
Close to metro(102)
Delicious breakfast(67)
Convenient parking(53)
Friendly front desk staff(50)
Average sound insulation(27)
Tasty restaurant(8)
Negative reviews(19)
ming lai
Comfy Tatami Room
Stayed in Jun 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jun 14, 2024
It was a pleasant surprise of my hotel stay in recent trip to Xi'an.The hotel located near the Metro and at the ancient wall. There are plenty of restaurants and street food around the hotel. The hotel rooms and outfit in general are relatively new. The highlight is really The friendly staff of the hotel. Each time I go in or out the hotel lobby, I always received friendly greetings, one special mention is to the room service lady 宋瑞芝 whose provide the extraordinary service clean the room promptly and provide me an extra bottle water in the hot summer day.
Response from Property: Xiao Nan's excitement has been effusive, thank you very much for your affirmation, your satisfaction is our unremitting pursuit! We will continue to work hard! I hope that guests can feel the warmth of "home" when they come to the hotel, and the hotel reception has prepared snacks and snacks, always ready to bring you a little warmth after going out and returning. Your smile is our affirmation! You are also very welcome to visit Xi 'an next time
Никитин
Comfy Tatami Room
Stayed in Sep 2024
Solo travelers
51 review
4.5/5
Great
Posted on Sep 18, 2024
Overall, it was a good experience. 3min by foot from metro station. Room is clean but quite small but ok for one person. Sadly toilet was clogged but they fixed it as soon as I complained about it.
Response from Property: 十分感謝您的點評,小南一直在為滿分而努力,為“在路上”的您打造一個完美的棲息地!!!相信我們下次相遇時一定會給您意外驚喜!!!
Guest User
Comfy Tatami Room
Stayed in Sep 2024
Couples
5 review
5.0/5
Outstanding
Posted on Sep 14, 2024
Great breakfast and great service. We arrived late at night and were checked in promptly. Staff members were very friendly and helpful. My only one comment is that some guests smoke in the hallway despite non-smoking signs there. For those who do not enjoy being second hand smokers, choose the non-smoking option for less smokey rooms. Some smells may still waft into your non-smoking rooms.
Response from Property: Thank you for your careful comments, to provide you with high-quality service is our unremitting pursuit, Xiaonan will continue to make great efforts to raise the service quality of the southern hotel to a higher level, will be more interpretation of human feelings, south Hotel will become your travel friendly partner, sincerely look forward to your re-check-in, there are more surprises and so on you experience!
Guest User
Superior Double Room
Stayed in Oct 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Oct 15, 2024
very friendly staff, managed to communicate well with translator app, upgraded me to a suite
Response from Property: 看到您此次入住滿意,小南好開心呀!我們一直以來的堅持與付出都沒有白費,小南會更加努力的,期待您的再次光臨!
Chiwi
Memory Duplex Family Room
Stayed in Aug 2024
Couples
10 review
3.7/5
Posted on Aug 6, 2024
This hotel is located nearly to the subway . Bathroom was so small , don’t have fridge . Stuff was kindly .
Response from Property: Dear guest, we deeply regret your experience during your stay at the hotel. Your valuable feedback is very important to us, and we will distribute it to relevant departments to improve service quality. If you come here next time, we hope you can book this hotel again and give us a chance to apologize to you. Looking forward to your visit again!
Ekkawat
Elegant 2-bed Room
Stayed in Jul 2024
Family
4 review
4.7/5
Amazing
Posted on Sep 11, 2024
Very good location, near with metro line, good breakfast
Response from Property: Thank you very much for your review. Xiaonan has been working hard to achieve full marks and creating a perfect habitat for you on the road!!! I believe we will give you a surprise when we meet again next time!!!
Ori
Comfy Tatami Room
Stayed in Apr 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Apr 27, 2024
It was nice and clean
Response from Property: See you this time check-in satisfaction, Xiaonan good happy! We have been the insistence and pay are not in vain, Xiaonan will work harder, look forward to your visit again!
Hassan12
Elegant 2-bed Room
Stayed in Sep 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Sep 8, 2024
Really nice
Response from Property: Seeing that you are satisfied with your stay, Xiaonan is so happy! Our persistence and dedication have not been in vain, Xiaonan will work harder, looking forward to your visit again!
Shikongfeixiang
Wangchangan Ancient City View Twin Room
Stayed in Nov 2024
Business travelers
26 review
5.0/5
Outstanding
Posted on Nov 23, 2024
The hotel has convenient transportation, is close to the subway entrance, and parking is also convenient. There is a large parking lot in the backyard. When I walked into the lobby, the front desk staff was very enthusiastic. The staff also helped to upgrade the room type for free. The room was very good overall, large and spacious. It was also close to the city wall, and it was very convenient to take a walk at night. I will come again in the future!
Original TextTranslated by Google
Response from Property: Xiaonan's excitement is beyond words. Thank you very much for your affirmation. Your satisfaction is our unremitting pursuit! We will continue to work hard! We hope that guests can feel the warmth of "home" when they come to the hotel. The hotel front desk has also prepared snacks, ready to bring you a touch of warmth when you return from outings. Your smile is an affirmation of us! You are also welcome to come to Xi'an again next time~
Huangjiajuhaohaokuaikuaikuai
Comfy Tatami Room
Stayed in Nov 2024
Family
1 review
2.7/5
Posted on Nov 20, 2024
It is also an old hotel, which has been renovated several times. It looks OK inside. The tatami room I booked is small, but the mattress is quite comfortable to sleep on. The service attitude of the front desk is good, responsive, patient and enthusiastic. The soundproofing effect of the room is average. The crying child next door can be heard, which affects the rest!!!
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for your experience during your stay at the hotel. Your valuable comments are very important to us and we will distribute them to relevant departments to improve the quality of service. If you come here next time, we hope you can book this hotel again and give us a chance to apologize to you. We look forward to seeing you again!
Guest User
Memory Duplex Family Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 22, 2024
Environment: Very close to the subway station
Facilities: The hotel provides washing machines and dryers
Hygiene: The hotel's public and guest room environments are well cleaned.
Service: Friendly front desk and cleaning services
Recommended for all travelers to stay
Original TextTranslated by Google
Response from Property: Xiaonan's excitement is beyond words. Thank you very much for your affirmation. Your satisfaction is our unremitting pursuit! We will continue to work hard! We hope that guests can feel the warmth of "home" when they come to the hotel. The hotel front desk has also prepared snacks, ready to bring you a touch of warmth when you return from outings. Your smile is an affirmation of us! You are also welcome to come to Xi'an again next time~
Shunluren
Memory Duplex Family Room
Stayed in Oct 2024
Couples
20 review
5.0/5
Outstanding
Posted on Oct 6, 2024
The location is very good, the room is very clean and well-arranged (small and exquisite), it is just next to Exit A of Yuxiangmen Subway Station, and it is very convenient to go to any tourist attraction. Fruits and snacks are given away every day, the front desk and waiters are very polite, and the Chinese restaurant on the second floor is also very good. Worth recommending
Original TextTranslated by Google
6/11
Response from Property: .Thank you very much for your careful comments. Providing you with high-quality services is our unremitting pursuit. Xiaonan will definitely continue to work hard to improve the service quality of Nanfang Hotel to a higher level and better interpret the humanistic feelings. Nanfang Hotel will definitely become your friendly partner on your journey. We sincerely look forward to your stay again. There will be more surprises waiting for you to experience!
GerRyG36
Memory Duplex Family Room
Stayed in Oct 2024
Family
19 review
5.0/5
Outstanding
Posted on Oct 4, 2024
It is next to the ancient town and has convenient transportation. The room facilities are complete and the environment is elegant. It is very close to the subway entrance. The city wall is right outside the door. It takes only one kilometer to walk to Sajin Bridge. The staff service is very warm. The lady also gave me a free upgrade, which is very good👍
Original TextTranslated by Google
Response from Property: .Thank you very much for your careful comments. Providing you with high-quality services is our unremitting pursuit. Xiaonan will definitely continue to work hard to improve the service quality of Nanfang Hotel to a higher level and better interpret the humanistic feelings. Nanfang Hotel will definitely become your friendly partner on your journey. We sincerely look forward to your stay again. There will be more surprises waiting for you to experience!
weivianna
Memory Duplex Family Room
Stayed in Oct 2024
Family
6 review
5.0/5
Outstanding
Posted on Oct 5, 2024
It's a good place for two people to stay for a family trip. The sanitation is very clean, the waiter cleans in time, mineral water is free, and it's not far from the Bell Tower and Drum Tower. It's very convenient to take a taxi. The restaurant on the second floor of the hotel is quite good in terms of food and service. The front desk service is also in place. The conditions are good, mainly because it is very affordable during the National Day tourist season. Satisfied!
Original TextTranslated by Google
Response from Property: .Seeing my beautiful comments, Xiaonan felt happy. I am very grateful to you for giving such a high evaluation. Xiaonan will definitely continue to work hard to improve the service and hygiene. I hope to leave you a lasting impression every time you stay. deep impression
Guest User
Family Room
Stayed in Oct 2024
Family
5 review
5.0/5
Outstanding
Posted on Oct 3, 2024
The room is large and clean. Fruits and snacks were provided. The breakfast was rich. It is convenient to travel. There is a subway station 50 meters to the left of the hotel and a snack street on the right. It is close to Guangren Temple and Sajin Bridge. The hotel also has free parking.
Original TextTranslated by Google
Response from Property: .Thank you very much for your careful comments. Providing you with high-quality services is our unremitting pursuit. Xiaonan will definitely continue to work hard to improve the service quality of Nanfang Hotel to a higher level and better interpret the humanistic feelings. Nanfang Hotel will definitely become your friendly partner on your journey. We sincerely look forward to your stay again. There will be more surprises waiting for you to experience!