Ji Hotel (Xi'an Bell Tower Provincial Government) Reviews

Really nice and clean room, hotel staff always nice and helpful. There was an employee of the tourist office always available at the reception offering tours and transfers. Free coffee and cold bottles of water always available at the reception. About 15-20 minutes walk to the next subway station and also to the next restaurants and shops.

Although the equipment is a little old compared to other seasons hotels, it doesn't affect my love for this hotel. The guys and girls at the front desk are polite and friendly. They helped me solve any small problems. The cleaning lady and the pretty girl I met while doing the laundry were friendly. They reminded me of four words: feel at home…

The hotel is conveniently located, fully equipped, clean and tidy, the environment is quiet, and the service is warm. Next time if I have the opportunity to visit Xi'an, I will choose to stay at All Seasons. I highly recommend it!

The room facilities are complete, the sanitary services are in place, the environment is very good, the service is warm and thoughtful, there are many breakfast varieties, there is self-service laundry, it feels very convenient, and the reception at the hotel front desk is particularly enthusiastic

Very satisfied with all aspects, good location, spacious room, good hygiene, especially satisfied with the front desk staff, they are very service-minded, keep up the good work!

Facilities: Very good Sanitation: Very good Environment: Very good Service: Very good

The hotel is very convenient to the Bell Tower, Drum Tower, City Wall, Muslim Street and Yongxingfang. The room is clean, the environment is good, quiet and not noisy, the service is warm, and the breakfast is light

Complete facilities, clean and sanitary, excellent location, in the city center, five-star service attitude! By the way, it is very convenient to go to the airport, there is a shuttle bus downstairs, which is very convenient. I will come again next time!

I need to stay in Xi'an for 3 days on a business trip. I called to make a reservation and paid the full amount a week in advance and asked for an invoice on the hotel's behalf. The customer service girl said yes, but when I checked in and checked out, she refused to issue it. The male supervisor did not admit that they had confirmed it with me. Later, I negotiated on WeChat and said that if they had confirmed it, they would leave WeChat with the guests. First of all, if it is not allowed, why did they say that they would leave WeChat before? Why did they refuse to issue it when I didn't leave WeChat? Why should I be responsible for the handover problem? Second, I need to be reimbursed for my business trip, so I must have communicated. If it is not allowed, why did I insist on staying? Xi'an is not the only hotel in your house! The logic does not make sense! Third, the male supervisor has a bad attitude and asked me to give a good review before issuing me an invoice. Issuing an invoice and commenting are two different things, right? Are you threatening me with this unfair clause?

The room was very clean, especially the pillows. I was very satisfied with them. I used a neck-protecting pillow. Many hotels outside use the most ordinary pillows, which makes sleeping very uncomfortable. Pillows are very important when staying in a hotel when traveling on business trips. Thanks to the staff of the Four Seasons Hotel for their excellent service attitude.

The service was very good. They even hung up my clothes for me. It was so warm.

The service staff is good at their job and can respond to requests in a timely manner, but the hotel lacks basic hardware, the signal is poor, the sound insulation is not good, and the sound of vehicles on the road at night directly affects rest.

I originally thought that the big brand of All Seasons was more trustworthy, and the location was more convenient, but the result was very unsatisfactory! 1. I arrived at the hotel at 1:30 in the morning. The front desk told me that there was only one room left, and the window was smaller. I said it was okay. After going up and comparing the photos on Ctrip, I found that the room type was a king-size bed room, not the superior king-size bed room I booked, and the window was very small. Because it was too late, I said I would make do with it tonight and change to another room tomorrow. The front desk said that I would be compensated with two breakfasts and upgraded to a business king-size bed tomorrow. 2. The next day, because I had to go out, I came back after lunch at one o'clock. I asked if I could change the room. For the convenience of the hotel, the luggage had been taken to the first floor to facilitate cleaning for other guests in advance. Another front desk said that the business room was still cleaning and asked me to wait. I asked how long I had to wait. It was obviously your problem. Why did I have to wait on the first floor? I didn't need a business king-size bed. You can just return the room I booked to me. At this time, the front desk changed its words and said that the business room could be checked in and we must compensate for the business room type. After going up, I found again that this was a superior king-size bed room, not a business room. Do you treat people as **? I didn't want to spend energy pulling, so I didn't ask to change the room. 3. The hotel hygiene is not up to standard. There are stains on the sink countertop and even unknown hair on the toilet paper. 4. The most unsatisfactory thing is the sound insulation of the hotel. Both rooms are the same. The sound of talking in the corridor, the sound of dragging luggage, and even the sound of the TV next door can be heard clearly. Very bad hotel service and check-in experience!

The room was very nice. The hotel upgraded the room type. The staff were very friendly. The hotel was very clean. The aunt cleaned every day. I tried the washing machine and dryer at the All Seasons Internet celebrity store. It was very good.