No.398 East Section of South 2nd Ring Road, Yanta District, Xi'an, Shaanxi, 710061, ChinaView Hotel Details
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Holiday Inn Xi'an Big Goose Pagoda Guest Reviews
4.5/5
Good
1128 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(1128)
Positive reviews(1058)
Reviews with photos/video(253)
Delicious breakfast(123)
Easy to get around(88)
Friendly front desk staff(78)
Close to scenic area(48)
Perfect for kids(30)
Tasty restaurant(17)
Bathtub OK(8)
Negative reviews(70)
Lorena C
Holiday Inn Superior Twin Room
Stayed in Oct 2024
Travel with friends
24 review
4.5/5
Great
Posted on Dec 1, 2024
Great location and service. Hotel is a little old, no refrigerator or microwave, empty drawers where I guess wine and cups used to be. Front desk on 5, really good service, large tub in a small bathroom, still worth the stay.
Response from Property: Dear guests: Hello, thank you very much for staying at the hotel! I'm really sorry I couldn't give you a perfect stay. If you have any questions, you can call the Guest Services Center and we will be happy to assist you. We have shared your feedback with the relevant departments as soon as possible. The hotel will strengthen the maintenance and maintenance of the room facilities. Enhance hygiene and cleaning. I'm really sorry. I also hope to have a chance to communicate and exchange with you again. Please be assured that we value and value all the opinions given to us by each and every one of our guests. Your feedback will help us continue to improve ourselves. And we hope you'll stay with us again and experience our progress for yourself. We would appreciate your comments about your experience at Holiday Inn Xi'an Big Wild Goose Pagoda. We know it's the little details that make your stay more comfortable. We sincerely hope that you will come back next time and wish you a happy life!
Guest User
Holiday Inn Superior Twin Room
Stayed in Aug 2024
Family
1 review
4.0/5
Very Good
Posted on Sep 18, 2024
The hotel is pleasantly great for its price. The room is large with a great city view and comes with a large bathroom that’s a hit with my daughter. The amenities within the room are 5 stars. I can’t comment about the hotel amenities as I didn’t use them. The one problem I have with the room is that despite aligning the shower curtain perfectly, I still end up with a soaking wet bathroom floor after every shower. The hotel should seriously look into this phenomenon.
Response from Property: Dear VIP of Xi'an Dayan Pagoda Holiday Hotel: Thank you for checking in and taking the time to review the hotel. Sorry for not providing you with a perfect check-in experience! Your recognition of us will greatly encourage us to work with even better service and enthusiasm! For the issue of outdated facilities that you have reported, the hotel will strengthen the replacement and maintenance of equipment. We are very grateful for your review of your accommodation experience at the Xi'an Dayan Pagoda Holiday Hotel. We know that it is the small details that make your accommodation experience more comfortable. Thank you very much for your excellent suggestions. We look forward to your decision to stay at Xi'an Dayan Pagoda Holiday Hotel again! We will continuously improve our services and hope to provide every customer with a warm and comfortable environment. We sincerely hope that you can visit us again and wish you a happy life!
USA903
Holiday Deluxe Room (Double bed)
Stayed in Oct 2024
Travel with friends
10 review
4.2/5
Very Good
Posted on Dec 1, 2024
Hotel is quiet and off the beaten path. It is a bit of a walk to the pagoda and metro, but that us advertised. Meituan is delivered to shelves outside the main entrance. Room is clean and bed is comfy. Carpet and amenities are dated, but overall it is a solid crash pad.
Response from Property: Dear Guest: Hello, thank you very much for staying at the hotel! I'm really sorry I couldn't give you a perfect stay. If you have any questions, please call Guest Services and we will be happy to assist you. We've shared your feedback with the relevant authorities as soon as possible. The hotel will strengthen the maintenance and upkeep of the room facilities. I also hope to have the opportunity to communicate and communicate with you again. Rest assured, we value and value all the opinions given to us by each and every guest. Your feedback will help us to continuously improve ourselves. We hope you'll stay with us again and experience our progress firsthand. Thank you for your comments about your experience at the Big Wild Goose Pagoda at Holiday Inn Xi. We know that it's the little details that make your stay more comfortable. We sincerely hope you come back next time and wish you a happy life!
Guest User
Family Room
Stayed in Aug 2024
Family
15 review
4.0/5
Very Good
Posted on Sep 21, 2024
Walking distance to history museum. Over priced though considering poor quality of hardware. AC was not functioning well.
Response from Property: Dear guest: Hello, thank you very much for staying at the hotel! I am truly sorry for not being able to provide you with a perfect check-in experience. If you have any questions, you can call the Guest Service Center and we will be happy to assist you. We have shared your feedback with the relevant departments as soon as possible. The hotel will strengthen the maintenance and upkeep of guest room facilities. I am truly sorry. I also hope to have another opportunity to communicate and exchange ideas with you, and provide you with a reasonable solution and satisfactory response. Please believe that we value and cherish all the opinions given to us by every guest. Your feedback will help us continue to improve ourselves. And we hope you can stay at our hotel again and personally experience our progress. We are very grateful for your review of your accommodation experience at the Xi'an Dayan Pagoda Holiday Hotel. We know that it is the small details that make your accommodation experience more comfortable. We sincerely hope that you can visit us again and wish you a happy life!
Julien MILLION
Holiday Inn Superior Double Room
Stayed in Jun 2024
Couples
34 review
4.2/5
Very Good
Posted on Jul 21, 2024
Very good location. But no restaurant around s
Nice breakfast.
Staff loby are good and the manager speak English
Just the swimming pool too noisy for an hotel
Response from Property: Dear VIP of Xi'an Dayan Pagoda Holiday Hotel, thank you for checking in and taking the time to review the hotel. Sorry for not providing you with a perfect check-in experience! Regarding the swimming pool issue you reported, children are learning how to swim during the summer, which is relatively noisy. We apologize for any inconvenience caused. There are many specialty foods on Yucai Road around the hotel. You can consult us if you have any questions. We are very grateful for your review of your accommodation experience at the Xi'an Dayan Pagoda Holiday Hotel. We know that it is the small details that make your accommodation experience more comfortable. Thank you very much for your excellent suggestions. We look forward to your decision to stay at Xi'an Dayan Pagoda Holiday Hotel again! We will continuously improve our services and hope to provide every customer with a warm and comfortable environment. We sincerely hope that you can visit us again and wish you a happy life!
Guest User
Holiday Deluxe Room (Double bed)
Stayed in Mar 2024
Family
1 review
3.0/5
Posted on Apr 7, 2024
Carpets are not clean in the room, breakfast spread is very minimal compared to others that I have stayed for similar price in China. As an IHG Member I get welcome drink, I chose wine and it was served in paper glass 😀😀😀.
The front desk staff was friendly and helpful.
Response from Property: Dear guest: Hello, thank you very much for staying at the hotel! I'm really sorry for not giving you a perfect stay. If you have any questions, you can call the Guest Service Center, we will be happy to serve you. We have shared your feedback with the relevant departments as soon as possible. The hotel will strengthen the maintenance and maintenance of guest room facilities. Strengthen the training of staff service awareness. I'm really sorry. Also hope to have a chance to communicate and exchange with you again, and give you a reasonable solution and satisfactory reply. Please be assured that we value and cherish all the comments that each guest gives us. Your feedback will help us continue to improve ourselves. And we hope you will stay at our hotel again and experience our progress for yourself. We appreciate your comments about your stay at Holiday Inn Xi 'an Dayan Pagoda. We know it's the little details that make your stay more comfortable. We sincerely hope that you can visit us next time, wish you a happy life!
StavrosB
Family Room
Stayed in Jul 2023
Family
4 review
4.5/5
Great
Posted on Aug 3, 2023
The service was very good and the personnel was excellent. The cleanliness should be improved.
Response from Property: 尊敬的西安大雁塔假日酒店貴賓, 您好,感謝您入住並抽出寶貴的時間對酒店進行點評。首先對於沒能給您帶來滿意住宿説聲抱歉,給您帶來的不好體驗,真的深感抱歉。 請您相信,我們重視並珍惜每一位客人給予我們的所有意見。對於您的反饋我們已第一時間分享給了有關部門,酒店會加強人員培訓,加強衞生清潔。您的反饋將幫助我們繼續改進自己。並且我們希望您能再次入住我們的酒店,親自體驗我們的進步。我們衷心希望您能下次光臨,祝您生活愉快!
Anastasia Ch
Family Room
Stayed in May 2023
Family
6 review
4.5/5
Great
Posted on Jul 6, 2023
It's a little bit far from the city centre but the subway station is near enough.
Response from Property: 尊敬的西安大雁塔假日酒店貴賓, 我們感受到您愉悦的心情了,非常感謝您入住並抽出寶貴的時間對酒店進行點評。我們非常愉快的獲知此次的住體驗令您滿意!您對我們的認可將極大的鼓勵我們以更加優秀的服務熱忱工作!!我們將再接再厲不辜負您的好評,再次感謝您對我們酒店的認可與喜歡。我們衷心希望您能下次光臨,祝您生活愉快!
Martin Chan-
Holiday Inn Superior Twin Room
Stayed in Feb 2024
Family
9 review
4.2/5
Very Good
Posted on Apr 3, 2024
Good!
Response from Property: 尊敬的西安大雁塔假日酒店貴賓, 感謝您入住並抽出寶貴的時間對酒店進行點評。我們非常愉快的獲知此次的總體入住體驗令您滿意!您對我們的認可將極大的鼓勵我們以更加優秀的服務熱忱工作!您對在西安大雁塔假日酒店住宿經歷的評論讓我們十分感激。我們知道正是點點滴滴的細節才能讓您的住宿體驗更加舒適。期待您再次選擇入住西安大雁塔假日酒店!酒店地理位置便捷,距離地鐵口和景點都很近,步行大約需要10-15分鐘,寨商圈、大雁塔景區,出行方便,可步行3分鐘至陝西歷史博物館等景點;在將來的經營中,我們會不斷提高各項服務,希望給每位顧客帶來温馨舒適的環境。我們衷心希望您能下次光臨,祝您生活愉快!
Neman_en
Holiday Deluxe Room (Double bed)
Stayed in Oct 2023
Other
7 review
4.0/5
Very Good
Posted on Feb 3, 2024
Not bad
Response from Property: 尊敬的西安大雁塔假日酒店貴賓, 您好,感謝您入住並抽出寶貴的時間對酒店進行點評。酒店地理位置便捷,距離地鐵口和景點都很近,步行大約需要10-15分鐘,寨商圈、大雁塔景區,出行方便,可步行3分鐘至陝西歷史博物館等景點;我們期待您的下一次光臨,也希望下一次能獲得您的滿分評價。請您相信,我們重視並珍惜每一位客人給予我們的所有意見。我們衷心希望您能下次光臨,祝您生活愉快!
Petkit
Holiday Inn Superior Twin Room
Stayed in Nov 2024
Other
3 review
5.0/5
Outstanding
Posted on Dec 19, 2024
Check-in is on the fifth floor. The overall style of the lobby is the same as the Big Wild Goose Pagoda. No wonder it is called Big Wild Goose Pagoda Holiday Inn. The interior of the house is well maintained. It is within walking distance of the Big Wild Goose Pagoda. The Shaanxi History Museum is also nearby, and the transportation is super convenient.
Original TextTranslated by Google
Response from Property: 尊敬的西安大雁塔假日酒店貴賓, 感謝您入住並抽出寶貴的時間對酒店進行點評。我們非常愉快的獲知此次的總體入住體驗令您滿意!您對我們的認可將極大的鼓勵我們以更加優秀的服務熱忱工作!酒店地理位置便捷,距離地鐵口和景點都很近,步行大約需要10-15分鐘,小寨商圈、大雁塔景區,出行方便,可步行5分鐘至陝西歷史博物館等景點;在將來的經營中,我們會不斷的積累經驗,努力提高各項服務,希望給每位顧客帶來温馨舒適的環境。我們衷心希望您能下次光臨,祝您生活愉快!
Guest User
Holiday Inn Superior Twin Room
Stayed in Nov 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Dec 8, 2024
The hotel lobby is very grand, the transportation is convenient, it is very close to the Big Wild Goose Pagoda and the museum, the breakfast is also rich, the switchboard Chris's service is very good, he patiently introduced the surrounding attractions and explained enthusiastically, thumbs up, in short, I am very satisfied with this trip and accommodation.
Original TextTranslated by Google
Response from Property: 尊敬的西安大雁塔假日酒店貴賓, 感謝您入住並抽出寶貴的時間對酒店進行點評。我們非常愉快的獲知此次的總體入住體驗令您滿意!您對我們的認可將極大的鼓勵我們以更加優秀的服務熱忱工作!酒店地理位置便捷,距離地鐵口和景點都很近,步行大約需要10-15分鐘,小寨商圈、大雁塔景區,出行方便,可步行5分鐘至陝西歷史博物館等景點;在將來的經營中,我們會不斷的積累經驗,努力提高各項服務,希望給每位顧客帶來温馨舒適的環境。我們衷心希望您能下次光臨,祝您生活愉快!
Guest User
Holiday Inn Superior Double Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 3, 2024
The hotel environment is very good, the room is clean and tidy, the front desk lady is very considerate, and helped us arrange a room on a high floor. We can see the 5A scenic spot Big Wild Goose Pagoda in the room. The overall stay experience is very good, and I will choose this hotel next time.
Original TextTranslated by Google
Response from Property: 尊敬的西安大雁塔假日酒店貴賓, 感謝您入住並抽出寶貴的時間對酒店進行點評。我們非常愉快的獲知此次的總體入住體驗令您滿意!您對我們的認可將極大的鼓勵我們以更加優秀的服務熱忱工作!酒店地理位置便捷,距離地鐵口和景點都很近,步行大約需要10-15分鐘,小寨商圈、大雁塔景區,出行方便,可步行5分鐘至陝西歷史博物館等景點;在將來的經營中,我們會不斷的積累經驗,努力提高各項服務,希望給每位顧客帶來温馨舒適的環境。我們衷心希望您能下次光臨,祝您生活愉快!
Guest User
Holiday Inn Superior Twin Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 3, 2024
The hotel is conveniently located not far from Shaanxi History Museum, Big Wild Goose Pagoda and Datang Everbright City. It is also convenient to go to Qiulin to taste local specialties. The service is thoughtful and the waiter is very enthusiastic. He introduced nearby attractions. I will choose it next time.
Original TextTranslated by Google
Response from Property: 尊敬的西安大雁塔假日酒店貴賓, 感謝您入住並抽出寶貴的時間對酒店進行點評。我們非常愉快的獲知此次的總體入住體驗令您滿意!您對我們的認可將極大的鼓勵我們以更加優秀的服務熱忱工作!酒店地理位置便捷,距離地鐵口和景點都很近,步行大約需要10-15分鐘,小寨商圈、大雁塔景區,出行方便,可步行5分鐘至陝西歷史博物館等景點;在將來的經營中,我們會不斷的積累經驗,努力提高各項服務,希望給每位顧客帶來温馨舒適的環境。我們衷心希望您能下次光臨,祝您生活愉快!
Guest User
Holiday Inn Superior Twin Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 28, 2024
The hotel is in a great location, very close to the scenic area, and only a five-minute walk to the Shaanxi History Museum. The view is wide, and you can see the Big Wild Goose Pagoda at night. The bed is very comfortable to sleep on, and there is a faint fragrance as soon as you enter the room. At the same time, the hotel staff was also very enthusiastic and responsible when checking in, giving me a good emotional value. Overall, the check-in experience is good, and I will stay here again next time.
Original TextTranslated by Google
Response from Property: 尊敬的西安大雁塔假日酒店貴賓, 感謝您入住並抽出寶貴的時間對酒店進行點評。我們非常愉快的獲知此次的總體入住體驗令您滿意!您對我們的認可將極大的鼓勵我們以更加優秀的服務熱忱工作!酒店地理位置便捷,距離地鐵口和景點都很近,步行大約需要10-15分鐘,小寨商圈、大雁塔景區,出行方便,可步行5分鐘至陝西歷史博物館等景點;在將來的經營中,我們會不斷的積累經驗,努力提高各項服務,希望給每位顧客帶來温馨舒適的環境。我們衷心希望您能下次光臨,祝您生活愉快!