Regal Airport Hotel Xi'an Reviews
Regal Airport Hotel Xi'an
Near Airport Expressway (50 m West of Gate 322, Departure Hall of T3, Xi'an Xianyang International Airport), Xi'an, Shaanxi, 712035, ChinaView Hotel Details
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1 night
Regal Airport Hotel Xi'an Guest Reviews
4.6/5
Very Good
1529 review
Verified reviewsLocation4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(1529)
Positive reviews(1488)
Reviews with photos/video(165)
Convenient location(183)
Close to airport(164)
Easy to get around(163)
Friendly front desk staff(67)
Large rooms(59)
Offers pick-up/drop-offs(11)
Luxurious(11)
Has rooms for families(6)
Negative reviews(41)
KY Traveller
Deluxe Room (2 beds)
Stayed in Sep 2024
Couples
5 review
Very Good
Posted on 18 Sep 2024
The location is this hotel is great. With a link bridge that directly joint to Terminal 3 of airport. Walking takes less than 3 minutes. The hotel is big and spacious. Room is also spacious. However TV channels are limited to local programs. Service level is average and business like. Guest with more time to spare can visit nearby Outlet stores about 5 km away. Recommended hotel for those who have early flights to catch.
Response from Property: Dear family, hello! Thank you for your recognition of the Airport Hotel, every smile, are frozen in the eyes of that encounter, sometimes a memorable glance is not necessarily luxurious and cumbersome, but more will be close to the heart of the warmth, the front desk girls will do the usual details of delicate and serious, just to make you feel friendly outside, your encouragement is our best motivation, we do not give you the power, Looking forward to seeing us again!
LinHeng
Double Room
Stayed in Sep 2024
Solo travelers
2 review
Outstanding
Posted on 18 Sep 2024
The Hotel enjoys an excellent location and even better staff, a book I forgot in the room, surprisingly received from express delivery when I was in another city the next day!!
Responsible and reliable staff.
Response from Property: Dear family, hello! Thank you for your recognition of the Airport Hotel, every smile, are frozen in the eyes of that encounter, sometimes a memorable glance is not necessarily luxurious and cumbersome, but more will be close to the heart of the warmth, the front desk girls will do the usual details of delicate and serious, just to make you feel friendly outside, your encouragement is our best motivation, we do not give you the power, Looking forward to seeing us again!
Guest User
Double Room
Stayed in Sep 2024
Family
3 review
Outstanding
Posted on 30 Sep 2024
We had to be at the airport T3 at 4:30am , and staying at this hotel the night before made it all so convenient. The self checkout was easy too, just leave the keycards in the box before going through the door to T3. Thank you!
Response from Property: Dear airport family, hello! Thank you for staying at the Airport Hotel and providing us with a satisfactory review. Receiving guests who come from afar, the smiling face is our initial symbol, and the gentle language hopes to brush away the fatigue of the journey like a gentle breeze. We will continue to maintain our service quality and enthusiasm, bringing every guest a pleasant stay experience. Thank you for recognizing our service. We sincerely look forward to your next visit!
Gabor
Double Room
Stayed in Sep 2024
Family
5 review
Outstanding
Posted on 15 Sep 2024
Super location,right inside the airport,rooms very clean , breakfast was very delicious, staff super helpful, will stay agin for sure …
Response from Property: Dear airport family, hello! Thank you for staying at the Airport Hotel and for your excellent review. To receive guests from afar, the smiling face is our initial logo, and the gentle language hopes to blow away the fatigue of the journey like a breeze. We will continue to maintain our service quality and service enthusiasm, and bring every guest a pleasant stay experience. Thank you for your recognition of our service, and sincerely look forward to your next visit!
Guest User
Deluxe Room (2 beds)
Stayed in Mei 2024
Travel with friends
3 review
Posted on 16 Mei 2024
Midnight arrival pls take note, the main entrance will be closed , we waited so long the security come & open the doors , we need to borrow other people’s phone to call them
Overall the room is clean good location
Response from Property: Dear guests, thank you for choosing Xi 'an Airport Airport Hotel! I am very sorry that I did not bring you a wonderful stay experience. First of all, I would like to extend my most sincere apologies to you! Thank you for your feedback on the problems you have encountered, we will feedback to the relevant departments to improve the quality of service. Thank you again for your stay and enjoy your stay!
Batgerel. M
Executive Double Room
Stayed in Mei 2024
Couples
4 review
Great
Posted on 5 Mei 2024
It is very convenient for a day tour in Xian. You can go to hotel lobby directly from the Terminal 3 walking 1 min. It was the best airport hotel I have stayed!
Response from Property: Dear airport family, hello! Thank you for staying at the Airport Hotel and for your excellent review. To receive guests from afar, the smiling face is our initial logo, and the gentle language hopes to blow away the fatigue of the journey like a breeze. We will continue to maintain our service quality and service enthusiasm, and bring every guest a pleasant stay experience. Thank you for your recognition of our service, and sincerely look forward to your next visit!
Eric
Deluxe Double Room
Stayed in Apr 2024
Solo travelers
3 review
Outstanding
Posted on 19 Apr 2024
This is a clean, comfortable, hotel. It is located within terminal 3 of Xian Xianyang International Airport, so it is very convenient to check into flights.
Response from Property: Dear airport family, hello! Thank you for staying at the Airport Hotel and for your excellent review. To receive guests from afar, the smiling face is our initial logo, and the gentle language hopes to blow away the fatigue of the journey like a breeze. We will continue to maintain our service quality and service enthusiasm, and bring every guest a pleasant stay experience. Thank you for your recognition of our service, and sincerely look forward to your next visit!
KEK KANG
Deluxe Double Room
Stayed in Sep 2023
Couples
17 review
Posted on 20 Sep 2023
The front desk receptionists, 曹乃颀，王瑶，路景华 are the best. They are friendly, courteous and helpful.
I was disappointed that the pool was closed on Monday and Tuesday.
Response from Property: Dear Airport Family, thank you for choosing Xi'an Airport Hotel! Unfortunately, we did not provide you with a wonderful check-in experience. First of all, we would like to express our sincerest apologies to you! Thank you for providing feedback on the issues you encountered. We will optimize your feedback accordingly. Thank you again for your stay and wish you a happy life!
MAJA888
Executive Double Room
Stayed in Agt 2023
Other
12 review
Posted on 4 Agt 2023
Regal Airport Hotel Xian was easy to get to. The room is quite big and tidy, the staff is polite and helpful.
I would recommend.
Response from Property: Dear airport family, hello! Thank you for staying at the Airport Hotel and for your excellent review. To receive guests from afar, the smiling face is our initial logo, and the gentle language hopes to blow away the fatigue of the journey like a breeze. We will continue to maintain our service quality and service enthusiasm, and bring every guest a pleasant stay experience. Thank you for your recognition of our service, and sincerely look forward to your next visit!
Chen
Deluxe Double Room
Stayed in Des 2023
Solo travelers
6 review
Outstanding
Posted on 30 Des 2023
The location is unbeatable! So easy to get to and didn’t even need to get out T3. The room was spacious and clean. Highly recommend!
Response from Property: Dear airport family, hello! Thank you for staying at the Airport Hotel and giving us your satisfactory feedback. Receiving guests from afar, the blooming smiling face is our initial symbol. The gentle language of hope brushes away the fatigue of the journey like a gentle breeze. We will continue to maintain our service quality and enthusiasm, bringing every guest a pleasant stay experience. Thank you for your recognition of our service. We sincerely look forward to your next visit!
Guest User
Deluxe Double Room
Stayed in Jun 2023
Couples
9 review
Great
Posted on 29 Jul 2023
We stayed in the hotel for just a few hours, it was clean and easy to find. The hotel has a really nice atmosphere.
Response from Property: Dear Airport Family, hello! Thank you for staying at the Airport Hotel and giving us your satisfactory feedback. Receiving guests from afar, the smiling face that blooms is our initial logo. The gentle language of hope is like a breeze blowing away the fatigue of the journey. We will continue to maintain our service quality and enthusiasm, bringing every guest a pleasant check-in experience. Thank you for your recognition of our service. We sincerely look forward to your next visit!
Guest User
Deluxe Double Room
Stayed in Apr 2024
Solo travelers
2 review
Very Good
Posted on 27 Apr 2024
Perfect location for the transfer of an international flight
Response from Property: Dear airport family, hello! Thank you for staying at the Airport Hotel and for your excellent review. To receive guests from afar, the smiling face is our initial logo, and the gentle language hopes to blow away the fatigue of the journey like a breeze. We will continue to maintain our service quality and service enthusiasm, and bring every guest a pleasant stay experience. Thank you for your recognition of our service, and sincerely look forward to your next visit!
Benji
Deluxe Double Room
Stayed in Okt 2023
Couples
5 review
Very Good
Posted on 1 Nov 2023
Quite luxurious hotel directly at Terminal 3 of Xi'an Airport. Quite handy if you arrive late at night, as we did.
Response from Property: Dear Airport Family, hello! It is our honor to provide you with a comfortable living environment, and our service is still being upgraded! There is no best, only better. Each effort comes with each gain. Our sincere service will provide you with a comfortable living environment. Welcome to our next visit~
Note11thai
Deluxe Room (2 beds)
Stayed in Okt 2023
Family
17 review
Outstanding
Posted on 24 Des 2023
Located in the airport, once arrived and luggage claimed I took 10 minutes walk to the hotel. The room was big and well equipped. It's worth the price paid.
Response from Property: Dear airport family, hello! Thank you for staying at the Airport Hotel and for your excellent review. Sincerely looking forward to your next visit!
Guest User
Deluxe Room (2 beds)
Stayed in Okt 2023
Family
3 review
Outstanding
Posted on 9 Okt 2023
Excellent airport hotel well situated in the T3 Departures hall. We arrived in T2 which was only a 10 minute walk away. The rooms were a good size, very clean, and the breakfast was great.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make continuous efforts to live up to your praise. Thank you again for your recognition of the hotel, look forward to coming again, wish a pleasant trip!