Merlinhood hotel(Convention center branch,Dayan pagoda,Xiaozhai Qujiang district, Xi'an) Reviews

We really loved this hotel! We got a room upgrade when we arrived and stayed in the suite. The view out the window is amazing!! The staff is really friendly and the hotel is located well, you can get to lots of sights with the metro line 2! The breakfast is perfect for the price! We were very happy and will definetly come here again, when we are in Xi'an again.

This hotel is in a pretty good location. The room we were in had very bad lighting and it was pretty dark. The themed room is nice. There was a smell in the rest room I believe it was from the drain that has a bad design. I covered it to eliminate the smell on the hot day.

"I recently had the pleasure of staying at Merlinhood Hotel and it was an absolute delight. From the moment I arrived, I was greeted with warm hospitality and a seamless check-in process. The hotel's elegant and modern design immediately caught my eye, creating a sophisticated ambiance throughout the property. My room was spacious, impeccably clean, and tastefully decorated, providing a comfortable retreat during my stay. The hotel's amenities were top-notch, including a well-equipped fitness center and a luxurious spa where I indulged in a rejuvenating treatment. The dining options at the hotel were also exceptional, with a diverse menu featuring delicious dishes prepared with fresh, locally sourced ingredients. The staff went above and beyond to ensure that my stay was memorable, catering to my every need with professionalism and attentiveness. Overall, Merlinhood Hotel exceeded my expectations in every way and I highly recommend it to anyone looking for a luxurious and unforgettable experience."

I loved the service and the view was amazing

I'm sorry, the experience was very bad. The lady at the front desk talked to me several times, hoping that I could give a good review. But I also read other people's good reviews. Now I know how your good reviews are brushed! I refuse your gifts and rebates. I just want to tell you that your facilities are very old, the room is dim, and the furniture and appliances are peeling and damaged. I wanted to give you 4 points. You can't give much except for the service at the front desk. With these thoughts, you should improve the facilities and equipment! The sofa is so dirty that people can't look directly! A twin room for two nights at 950 yuan without breakfast is not worth it!

The room looked old, the towels had holes, and there was a bursting sound of gas from time to time in the drain, so it had a bit of a smell. But the service was very good, the supply of purified water and mineral water was unlimited, and the afternoon tea and breakfast were very unique and rich

The hotel breakfast ended late, at 11:00 am. There are also free tea and supper in the morning and afternoon, and a laundry room is available. If there are any problems during the stay, they will be solved in time. The customer service staff is very good, the night view is good, every staff is very enthusiastic, the hotel breakfast is very rich, and the cost performance is very high.

The hotel service is warm and thoughtful. The room layout is very pleasant after check-in, and the children like it very much. There is also a Hanfu Hall in the restaurant on the 23rd floor of the hotel, and the children can go out in Hanfu and full makeup. The breakfast is rich in variety, and the time is delayed to 11 o'clock in the morning. In the evening, the children also had small noodles for supper, which they liked very much. Recommended, it will be our first choice for overnight stay in Xi'an in the future.

The hotel staff is friendly and there are free yogurt and snacks at the front desk. Free parking is available at the door, and breakfast is delayed until 11:00 noon. I stayed with my dog, and the staff were very friendly and the experience was very good. There is a small park downstairs.

The hotel has a breakfast buffet, a laundry room and a Hanfu Hall. There are snacks, fruits and ice cream in the lobby. It is 3 kilometers away from the Tang Dynasty City that Never Sleeps, next to the TV tower, and the front desk service is warm and thoughtful! When I came in, Huahua and Fenfen at the front desk received me. They gave me a very thoughtful and enthusiastic feeling, and they took everything into consideration. They arranged the room I wanted for me and upgraded us. It was really thoughtful. The next day, they upgraded us to a little yellow duck theme room. Thank you very much. I won’t say much about thanking you. I just hope you are safe and happy. Thank you. This time I came to Xi’an, I felt warm here with you two Facilities: fully automated, curtains, open doors, Sanitation: clean and tidy, no odor Environment: high-rise, it’s really nice to look at the scenery outside Service: considerate, warm, any problems, handled in time

The most satisfying hotel in Xi'an, no doubt about it. The room is large and clean. Especially the breakfast can be served until 11 o'clock. I booked it just for this reason. The breakfast is also very rich. For me who likes to sleep in, it is very attractive! You can eat until full in the afternoon tea, and there is free supper of sauerkraut noodles until 1 o'clock in the morning. Great! The room is also very large. The hotel has a play area for children. There are small twisted dough sticks and fruit snacks at the front desk of the hotel. The Shaanxi Natural History Museum is at the door downstairs. It is very close to the Big Wild Goose Pagoda and the Tang Dynasty City that never sleeps, 4 kilometers away.

The hotel staff are very friendly and will take the initiative to help with luggage and greet guests. The hotel is conveniently located not far from the TV Tower subway station, and there is a bus stop downstairs. There is a late-night snack street about a 5-minute walk away, so you don't have to worry about food, accommodation, and transportation. It's so convenient. The room is clean and the soundproofing is OK, which does not affect the children's sleep quality. It's great. Snacks, mineral water, cold medicine, etc. are also provided free of charge. This service is very considerate. The hotel experience this time is very good, thumbs up.

The facilities of this hotel are great, the beds are comfortable, and the service staff is warm and thoughtful, which left a deep impression on me. The service attitude is super good, Li Yuanyuan is very enthusiastic, we want to make tea in the tea garden, he brought us a teapot, made tea, the service is very thoughtful, and later sent fruit to our room. Knowing that we are guests from other places, he also prepared souvenirs. The room is very clean, the bedding is also very comfortable, and the location is convenient, which makes people have a wonderful

This stay was OK. The room was comfortable, well-equipped, and free afternoon tea and supper were provided. The hotel is located next to Metro, so it is convenient to take the subway. The service attitude of the lady at the front desk was quite good.