Wanfeng Hotel Xi'an North Railway Station

Wanfeng Hotel Xi'an North Railway Station Reviews

Wanfeng Hotel Xi'an North Railway Station

Building A, Yifang Zhonggang International, No. 220 Wenjing Road, Weiyang District, Xi'an, Shaanxi, ChinaView Hotel Details
Wanfeng Hotel Xi'an North Railway Station
Wanfeng Hotel Xi'an North Railway StationWanfeng Hotel Xi'an North Railway StationWanfeng Hotel Xi'an North Railway Station
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Wanfeng Hotel Xi'an North Railway Station Guest Reviews

4.6/5
Very Good
1289 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(1289)
Positive reviews(1258)
Reviews with photos/video(237)
Friendly front desk staff(257)
Large rooms(149)
Easy to get around(122)
Delicious breakfast(110)
Would stay again(57)
Close to train station(45)
Awesome gym(12)
Negative reviews(31)
Guest User
Deluxe Room (2 beds)
Stayed in Aug 2024
Couples
7 review
3.5/5
Posted on Aug 27, 2024
Despite being a 4 star hotel, this did not satisfy our expectations. The facilities were visibly aging. The entire bathroom floor, including the shower stall, was made from old wood that you can tell is rotting and dirty at the corners. Bathroom had a weird smell the whole time, possibly something wrong with the plumbing.
Response from Property: We are very sorry that we did not bring you a good stay experience, we will strive to improve and optimize the service experience, and thank you very much for your feedback, I wish you a happy life!/Front Office Manager.Sarah
Lie
Deluxe Room (2 beds)
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 23, 2024
We are very satisfaction with this hotel. The room is very big and clean and comfort. The staffs are very friendly and helpfull. As our flight is at night, the hotel gives us late cek out until 3:00 pm. And the staffs (Rika, Grace, Cassie) and help us to order taxi to airport. Very recommend this hotel 👍👍👍
Response from Property: Dear guest, I am very glad that you can choose to stay at Wanfeng Hotel during your trip in Xi 'an. Wanfeng Hotel is a selected business hotel under Marriott International Hotels Group. Has been committed to business travel or leisure travel guests to provide business travel hassle-free, leisure and comfortable stay experience. During your stay can bring you a good stay experience, Xiaofeng FF feel very happy. Thank you very much for your recognition. We look forward to your next visit. Wish you a happy life /Guest Service Manager.ClarksonZhang
Su Leng
Deluxe Double Room
Stayed in Jun 2024
Couples
5 review
4.2/5
Very Good
Posted on Jun 15, 2024
The hotel is quite near to Xi’an North Railway station. However looking for food is a problem. Not recommended unless you have an early train to catch.
Response from Property: Dear guests, hello, failed to bring you good experience during your check-in, we are very sorry, you feedback food problem, we have reflected to the relevant department head, we care about every customer in the store experience, at the same time we will strengthen staff training, put an end to this phenomenon, also thank you very much for your evaluation, we are looking forward to your next visit. I wish you a happy life!/Guest Service Manager.ClarksonZhang
Guest User
Deluxe Room (2 beds)
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 20, 2024
Nice and simple hotel but very clean, the hotel room is cozy with good size.
Daniel
Superior Double Room
Stayed in May 2023
Business travelers
14 review
5.0/5
Outstanding
Posted on Jul 24, 2023
Was so fortunate to get a free room upgrade. So sad I didn’t have a lot of time to enjoy the beautiful room. Room is 10mins away by taxi to the train station
Response from Property: Dear Guest: Thank you for your good comments for us .it' s our great honor for us to satisfy you ,we will continue to work hard and we hope you will continue to choose to stay with us .have a great day .
ng
Superior Double Room
Stayed in Apr 2023
Business travelers
56 review
5.0/5
Outstanding
Posted on Apr 27, 2023
Friendly very trained reception. Housekeeping excellent. Duty manager greet at breakfast area. Great breakfast must have . Ultra modern High floor superb view . Will book again
Response from Property: Dear guest, I am very glad that you can choose to stay at Fairfield Inn during your trip in Xi'an. Fairfield Hotel is a selected business hotel under the Marriott International Hotel Group. Fairfield has always been committed to providing a "worry-free travel" and a relaxing and comfortable stay experience for guests traveling for business or leisure. Xiaofeng FF is very happy to bring you a good stay experience during your stay. Thank you very much Your recognition. We look forward to your next visit. Wish you a happy life
Guest User
Deluxe Double Room
Stayed in Jun 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Jun 13, 2023
The overall stay experience was great,very close to the North Station.Yanni and Amy at the front desk were very good!Well done[强][强]
Response from Property: Dear Guest :Thank you for your good ccomments for Yanni and Amy .we all looking forward to seeing you again in here .
HECKER
Superior Double Room
Stayed in Apr 2023
Couples
16 review
3.5/5
Posted on Apr 18, 2023
This was worst Marriott branded hotel I have ever stayed in. Location near to train station was only good thing. The rooms were spacious, but dirty and extremely noisy. The AC wasn't working, the door looks didn't work properly. There were still hairs from previous guests in the bathroom. The rooms need a complete makeover to reach the Marriott standards. We didn't take the breakfast, there are some option nearby.
Response from Property: Dear Guests,it's our pleasure to let you stayed our hotle .we are really sorry to make your stay uncomfortable.thanks for your feedback we will report to our management team.we belive will give you a better experience in your nest stay .we are looking forward to seeing you again in here .Best Regards.
Shenhuxizaiqueyangdehai…
Deluxe Double Room
Stayed in May 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on May 18, 2023
Excellent Service From Receptionist Thanks girls
Response from Property: Dear Guest:Thanks for your good comments for us hope we can see you next time in Fairled By Marriott Xi'an North Station Again.
Guest User
Superior Double Room
Stayed in Apr 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 16, 2023
Fantastic location and service, nice rooms
wh0
Superior Double Room
Stayed in Apr 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on Apr 30, 2023
干净整洁 niccccccccccccccceeeeeee
Wanghongchang
Deluxe Double Room
Stayed in Jun 2023
Business travelers
21 review
5.0/5
Outstanding
Posted on Jul 1, 2023
Amy👌 卫生:very good
Guest User
Superior Double Room
Stayed in Nov 2021
Business travelers
19 review
5.0/5
Outstanding
Posted on Dec 5, 2021
hotel was very excellent, staff also very helpful,and clearness also very good,all is good thank you so much everyone 🙏🏻🙏🏻
Response from Property: Dear friends, thank you for choosing Fairfield by Marriott Xi 'an North Station!we are looks forward to meeting you again~/Front Office Manager.Doris Zhang
Deshawn Peterson
Superior Double Room
Stayed in Oct 2021
Couples
4 review
3.2/5
Posted on Oct 7, 2021
Pros. Hotel is centrally located. It’s 30 minutes from the airport and a ten minute walk from the metro. The city is spread out so the metro is essential. The room was clean but the rug needed a deep cleanse. It was a okay view but we came when it was raising. Cons. Don’t get additional breakfast vouchers. It was mediocre at best. The ayi only makes the bed and switches the towels. I would appreciated if they would tidy up a little. The TV wasn’t even connected to the internet so you could only watch the hotel commercial in an everlasting loop. Overall. I wouldn’t stay there again but I do believe you get your monies worth. If you want something that’s clean and just the essentials, this is it. Don’t expect anything extra.
Response from Property: Dear friends, thank you for choosing Fairfield by Marriott Xi 'an North Station. We feel very guilty for not giving you a very satisfactory experience! For the problems you mentioned, we will strictly check and implement the training and supervision to relevant departments. Thank you for your feedback, so as to supervise our quality management. I hope the next stay can bring you a brand new experience, we are looks forward to meeting you again!/Front Office Manager.Doris Zhang
Guest User
Superior Double Room
Stayed in Jun 2021
Couples
32 review
4.7/5
Amazing
Posted on Oct 8, 2021
Good location for us as we were going to Huashan by train! Quiet and clean room, nothing to complain about!
Response from Property: Dear friends, thank you for choosing Fairfield by Marriott Xi 'an North Station!we are looks forward to meeting you again~/Front Office Manager.Doris Zhang