Federation AVIC Business Hotel (Xi'an Bell and Drum Tower)

Federation AVIC Business Hotel (Xi'an Bell and Drum Tower) Reviews

Federation AVIC Business Hotel (Xi'an Bell and Drum Tower)

No. 51 Ximutoushi (Near West Street), Xi'an, ChinaView Hotel Details
Federation AVIC Business Hotel (Xi'an Bell and Drum Tower)
Federation AVIC Business Hotel (Xi'an Bell and Drum Tower)Federation AVIC Business Hotel (Xi'an Bell and Drum Tower)Federation AVIC Business Hotel (Xi'an Bell and Drum Tower)
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Federation AVIC Business Hotel (Xi'an Bell and Drum Tower) Guest Reviews

3.9/5
386 review
Verified reviews
Location4.0
Amenities3.6
Service4.0
Cleanliness3.9
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All Reviews(386)
Positive reviews(327)
Reviews with photos/video(43)
Amenities were average(66)
Convenient location(48)
Easy to get around(45)
Large rooms(33)
Great value for money(33)
Great location(25)
Many dining options(13)
Friendly front desk staff(8)
Negative reviews(59)
vũ
Elegant Room (Double bed) (No window)
Stayed in May 2024
Friends
5 review
4.7/5
Amazing
Posted on May 30, 2024
Good location. Near Xian Bell and Drum Towers. A little bit old but that is ok with price.
Response from Property: Dear guests, thank you for choosing our hotel. Our hotel hopes to provide a piece of pure land for people who are busy in the bustling and noisy city, and to convey the sincerity and friendliness between people, so that everyone who comes to the hotel can find a place of soul. We look forward to your stay again. We will definitely improve on the shortcomings. We will continue to work hard and live up to your evaluation. Thank you again for your affirmation of the hotel, and look forward to visiting again.
Sheila
Cozy Room (2 beds)
Stayed in May 2024
Family
4 review
3.7/5
Posted on Jun 24, 2024
This hotel is very run down and old, seem that the owner don't care and do not have any budget for renovation.The main lobby had a sofa that is already torn on the seat fabric with a hole and they still display and allow gursts to sit on it.The rooms are very big, good for families but the wall need a fresh coat of paint as it's peeling and some areas need to be repaired as concrete already falling off.Not recommended.
Response from Property: Dear valued guest, welcome to our hotel. We apologize for any unsatisfactory aspects of your stay. We will do our best to improve all aspects of the experience, and we look forward to your return visit. Thank you.
Dr KAK
Cozy Room (Double bed)
Stayed in Nov 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Nov 5, 2023
Very well and overall satisfied. Front desk officer can speak English. Foreigners can stay at hotel
Response from Property: Dear guest,thank you for staying.wish you a happy life and a pleasant journey . we all look forward to your next visit
Kang Kim Suan
Cozy Room (Double bed)
Stayed in Apr 2024
Couples
13 review
3.2/5
Posted on Apr 19, 2024
The housekeeping is terrible. Our tray with the toothbrushes etc was coated with some soap or gel. Had to wash the things before we could open and use the things. They did not supply new things the next day and Tray was left as is. Towels were not changed. When we asked if they had breakfast they said no. But we saw others having a western buffet the next 2 mornings. We were willing to pay extra for it but they just told us they didn't have anything. They put us on the highest floor and our 2 rooms were so warm. When we asked they said it was like that. One room had a total blackout on first night. When we booked a 4th night due to our midnight flight, we were put on the 4th floor and the aircon was working fine. I think they just didn't want to do anything for us.
Response from Property: We are very sorry to bring you a bad stay experience. We will certainly improve the inconsiderate room service you feedback, and hope it will not affect your pleasant mood!
Xu
Sunshine Holiday Room (2 beds)
Stayed in Apr 2024
Couples
5 review
4.5/5
Great
Posted on Apr 8, 2024
Fantastic location with spacious rooms. Hotel is a little old but everything is functional and prices are good
Response from Property: Dear guests, thank you for choosing our hotel. Our hotel hopes to provide a piece of pure land for people who are busy in the bustling and noisy city, convey the sincerity and friendliness between people, so that everyone who comes to the hotel can find a place of soul. We look forward to your stay again. We will continue to work hard and live up to your evaluation. Thank you again for your affirmation of the hotel, and look forward to visiting again.
Anonymous User
Cozy Room (2 beds)
Stayed in Sep 2023
Couples
18 review
3.7/5
Posted on Sep 6, 2023
Location is convenient. Lots of food are available. Facilities and furniture are a bit old
Response from Property: Dear guest,thank you for staying.wish you a happy life and a pleasant journey . we all look forward to your next visit
Tat Seong
Cozy Room (2 beds)
Stayed in Apr 2024
Couples
4 review
4.2/5
Very Good
Posted on Apr 14, 2024
Great location for sightseeing and food, room amenities are okay but need upgrade.
Response from Property: Thank you for your praise of the hotel, we will strive to improve and develop in a good direction. Wish you a pleasant trip!
Guest User
Sunshine Holiday Room (2 beds)
Stayed in Jan 2024
Business travelers
2 review
2.7/5
Posted on Jan 13, 2024
There were not hot water in hotel to take shower. You wait 10 minutes and still same and it’s January in Xian.
Response from Property: Dear guests, first of all, I am very sorry to bring you such an unpleasant check -in experience. We attach great importance to this. The hotel has gradually improved the issue of feedback. I believe that in the near future, there will be obvious improvements. Thank you very much for the precious suggestions given this time. Through these feedback, we have spurred us, so that we have a direction of hard work and apologize to you again! I wish you good health, dedication, everything, all the best
Guest User
Elegant Room (Double bed) (No window)
Stayed in Nov 2023
Solo travelers
9 review
3.2/5
Posted on Dec 16, 2023
The hotel is located very conveniently, close to attractions and good transport links. however, the hotel is very old, the appearance of the rooms is poor and needs renovation. also the cleanliness of the rooms leaves much to be desired, my room was very unkempt, there was a bottle cap by the bed from former guests. also litter and dirt. there are smoke marks everywhere. The staff at the front desk was very responsive and tried to fulfill my wishes, helped with every request, both for a room, and helped to pre-book an early taxi to the airport.
Lovenpeace03
Sunshine Holiday Room (2 beds)
Stayed in Oct 2023
Business travelers
10 review
5.0/5
Outstanding
Posted on Oct 10, 2023
Receptionists are welcoming. Great location, walking distance to many places of interest and food street! Room is clean.
Response from Property: Dear guest,thank you for staying.wish you a happy life and a pleasant journey . we all look forward to your next visit
FAHOKA
Sunshine Holiday Room (2 beds)
Stayed in Sep 2023
Friends
131 review
4.0/5
Very Good
Posted on Oct 6, 2023
Good location, near bell tower and waking street. Recommended
Response from Property: Dear guest,thank you for staying.wish you a happy life and a pleasant journey . we all look forward to your next visit
Sumya
Cozy Room (2 beds)
Stayed in Jan 2024
Friends
5 review
4.0/5
Very Good
Posted on Jan 27, 2024
Good location
Nenad
Cozy Room (2 beds)
Stayed in Jul 2021
Solo travelers
7 review
4.2/5
Very Good
Posted on Jul 23, 2021
Very nice hotel in central location. Just 10 minutes walk from subway station, bar street and Muslim street, as well as South entrance of the city wall. A bit outdated, but still more then good. Room was very spacious.
Response from Property: MY heartfelt thanks to my most enthusiastic guest. Your satisfaction is our greatest joy. wish you good health and a happy life. we'll be waiting for you in XI'AN . welcome back
Guest User
Cozy Room (2 beds)
Stayed in May 2024
Other
1 review
0.5/5
Posted on May 27, 2024
Avoid! In general, except for the location, everything else is bad! The hygiene is worrying. There are traces of unknown white liquid on the sofa in the third picture, which is very disgusting. There are red bloodstains on the wall. The cleaning is also very perfunctory. The next day when I returned to the hotel, I found that there were only tissues piled on the tissue box. The bed was not made, and the towels were not changed, not to mention the cleaning. When the waiter came, he said that he was afraid of messing up our things. I ask, is there any hotel that does not clean the next day after staying overnight? There is a reason for such poor hygiene!
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Response from Property: Dear guest, first of all, we are very sorry for bringing you such an unpleasant stay experience. We attach great importance to this. In response to your feedback, the hotel has been gradually improving it. I believe there will be significant improvements in the near future. Thank you very much for your valuable suggestions this time. These feedbacks spur us on and give us a direction to work towards. We apologize to you again! I wish you good health, all your wishes come true, and all the best
Somsak
Elegant Room (Double bed) (No window)
Stayed in Apr 2024
Friends
8 review
4.0/5
Very Good
Posted on Apr 29, 2024
Accommodation located in the Drum Tower and Bell Tower area of ​​Xi'an, about 500 meters from the hotel. Surrounding is a commercial area, restaurants, shops, and clothing rental shops. The condition is quite old. The walkway on the building is dimly lit, the room is spacious, the bathroom is spacious, the hot and cold water runs strong, the air conditioner is cool, there is a refrigerator, and there are many electrical outlets. Good service staff Use a language translation app to communicate Can give location recommendations You can leave your luggage before check-in. and after check out
Original TextTranslated by Google
6/8
Response from Property: Dear guest, thank you for choosing our hotel. Our hotel hopes to find a pure land for people running around in the bustling and noisy city, convey the sincerity and friendliness between people, and let everyone who comes to the hotel Everyone can find a home for the soul, and we look forward to your stay again. We will continue to work hard to live up to your evaluation. Thank you again for your affirmation of the hotel and we look forward to visiting you again