Ji Hotel

Ji Hotel Reviews

Ji Hotel

2-4F, No.46 Luomashi Pedestrian Street, Beilin District, Xi'an, Shaanxi, ChinaView Hotel Details
Ji Hotel
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Ji Hotel Guest Reviews

4.7/5
Outstanding
2135 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(2135)
Positive reviews(2107)
Reviews with photos/video(297)
Easy to get around(327)
Friendly front desk staff(163)
Close to metro(152)
Delicious breakfast(137)
Awesome amenities(103)
Convenient for shopping(78)
Would stay again(49)
Negative reviews(28)
Guest User
Queen Room
Stayed in Oct 2023
Couples
10 review
5.0/5
Outstanding
Posted on Oct 9, 2023
Great location next to shopping mall and bell tower
Response from Property: Hello! Your perfect evaluation of the hotel is our greatest encouragement and affirmation. We sincerely thank you for your love! We have always paid attention to meticulous service, improved hotel facilities and equipment, healthy and rich food management, and tried our best to present you infinite warmth in a limited space. We hope that every guest who comes to the store can appreciate our intentions. At the same time, we are constantly working hard to do better and hope that your next stay will bring you different surprises and touches; we are waiting for you
Guest User
Business Queen Room
Stayed in Nov 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Nov 21, 2023
manyi fuwu hnehao
Guest User
1-bed Room
Stayed in May 2024
Family
2 review
4.0/5
Very Good
Posted on May 27, 2024
Good.
NicValentin
Business Queen Room
Stayed in Sep 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on Sep 30, 2024
The hotel is conveniently located, with the Luomashi Night Market downstairs and the subway station very close. The hotel facilities are good, the rooms are clean, and the front desk lady Xinxin is very friendly. She also provides information about nearby Xi'an food and attractions. The only drawback is that it is close to the night market. Even with sound insulation, you can still vaguely hear the noise outside, so people who need absolute quietness need to pay attention. Overall, I am quite satisfied.
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Response from Property: It is the fate of Xiaozhu and Xiaoji to meet you in the vast crowd. In the prosperous and busy urban life, in the constantly running dreams and reality, the best travel is to have a sense of familiarity and a long-lost touch in such a city. Xiaoji hopes to always be your resting harbor.
Guest User
Business 2-bed Room
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 27, 2024
The hotel is located near the center of Gulou, with convenient transportation. Downstairs is a lively food street at night. This time we stayed for 4 days, and the location was not bad for the check-in after 14:00 in the afternoon! The room was clean (cleaning was arranged once a day) and the soundproofing effect was very good! Good sleep quality! The front desk lady was very enthusiastic and asked us what we needed and gave us sour plum soup to quench our thirst. In short, the stay experience was very good!
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Response from Property: Dear distinguished guest, Xiaoji has received your praise. Thank you for choosing Xiaoji and taking the time to give Xiaoji an evaluation. We have been committed to providing considerate services to every guest, constantly improving facilities and services, and striving to create a comfortable and warm living environment for every guest. Xiaoji is growing and cannot do without your help. We chose to be quiet in a bustling city. The hotel is located in a small alley on the Bell Tower and Luomashi Pedestrian Street, about a few hundred meters from the city center, Xi'an Bell Tower, Muslim Street, and Xi'an City Wall. It can be reached in a few minutes on foot. The transportation is very convenient. There are subway lines and bus stops nearby. It is very convenient to go to Big Wild Goose Pagoda and Datang Furong Garden. Thank you again for your affirmation and I hope to serve you next time.
always1210
Queen Room
Stayed in Sep 2024
Other
11 review
5.0/5
Outstanding
Posted on Oct 3, 2024
The location is good, located upstairs from Huimin Street, close to the subway station, and very convenient to go out. The room is simple and clean. The service staff are quite enthusiastic and patient.
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Response from Property: Dear guest, hello! Thank you for your full score review. Your support and encouragement are the greatest driving force for our progress. The hotel strives to continuously create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. JI Hotel Bell Tower Muslim Street looks forward to your visit again!
Guest User
Business Queen Room
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 22, 2024
The hotel is very convenient for transportation, quiet in a busy area, the front desk service attitude is also very good, the room type is reasonably set, and it is very close to the clock tower, only a five-minute walk. People who like taking pictures should not miss it.
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Response from Property: Dear guest: Hello! Thank you for your encouragement and recommendation of the hotel! Gold and silver awards are not as good as your praise, gold and silver cups are not as good as your reputation, Xiaoji will not let you down
Guest User
Superior Double Room
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 17, 2024
The front desk lady provided good service and upgraded our room for free. The room facing the street was well soundproofed and not as noisy as expected at night. The hotel is located near the clock tower and has convenient transportation.
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Response from Property: Thank you for your praise. Your recognition is the greatest encouragement to us. Xiao Li will serve every customer with the highest enthusiasm and better quality. Looking forward to your next visit
Guest User
Business 2-bed Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 26, 2024
Very satisfied with the service. Good location. Room number. Hygiene: clean and tidy
Original TextTranslated by Google
Response from Property: Hello dear guest, Xiaoji has received your praise. Thank you for choosing Xiaoji and using your precious time to give Xiaoji a review. We have always been committed to providing considerate service to every guest, constantly improving facilities and services, and doing our best. To create a comfortable and warm stay environment for every guest, Xiaoji is growing and cannot do without your help. We choose to be quiet in the bustle. The hotel is located in a small alley on Zhonglou Luomashi Pedestrian Street, 10 minutes away from the city center, Xi'an. The Bell Tower, Muslim Street, and Xi'an City Wall are about a few hundred meters away, and can be reached in a few minutes on foot. The transportation is very convenient. There are subway lines and bus stops nearby. It is very convenient to go to the Big Wild Goose Pagoda and Tang Furong Garden. Thank you again for your affirmation. We can also serve you this time.
Guest User
1-bed Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 5, 2024
The overall service is very good, the room is clean, and the location is good!
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Response from Property: Xiao Ji is very happy to see your comments. Xiao Ji advocates a warm service that makes you feel the warmth of home. Xiao Ji will continue to work hard and live up to your love for Xiao Ji. I hope Xiao Ji’s enthusiasm It can add more color to your journey.
Guest User
Business 2-bed Room
Stayed in Aug 2024
Travel with friends
2 review
4.5/5
Great
Posted on Aug 17, 2024
The room is quite spacious, the staff's service attitude is also very good, and the environmental hygiene is good!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your encouragement and recommendation of the hotel! The gold medal and silver medal are not as good as your praise, and the gold and silver cups are not as good as your reputation. Xiaoji will not let you down.
Anonymous User
Business Queen Room
Stayed in Aug 2024
Family
10 review
5.0/5
Outstanding
Posted on Aug 12, 2024
The transportation is convenient. There is a night market downstairs. The bed and pillows are very comfortable. The shower water is also very big. The guy and girl at the front desk are also very enthusiastic.
Original TextTranslated by Google
Response from Property: Hello dear guest, Xiaoji has received your praise. Thank you for choosing Xiaoji and using your precious time to give Xiaoji a review. We have always been committed to providing considerate service to every guest, constantly improving facilities and services, and doing our best. To create a comfortable and warm stay environment for every guest, Xiaoji is growing and cannot do without your help. We choose to be quiet in the bustle. The hotel is located in a small alley on Zhonglou Luomashi Pedestrian Street, 10 minutes away from the city center, Xi'an. The Bell Tower, Muslim Street, and the Xi'an City Wall are about a few hundred meters away. You can get there in a few minutes on foot. The transportation is very convenient. There are subway lines and bus stops nearby. It is very convenient to go to the Big Wild Goose Pagoda and Tang Furong Garden. Thank you again for your affirmation. We can also serve you this time.
Anonymous User
Family Room
Stayed in Aug 2024
Family
2 review
1.0/5
Posted on Aug 8, 2024
This is the first time I have encountered such a bad environment in the alley. 1. It is located in the middle of a small alley, full of snacks, the environment is dirty and messy, pushing luggage through, there are many people and the ground is dirty. 2. The first floor downstairs is full of snack shops. We are a family room, but only two gas masks are placed. If there is a hidden danger, the consequences will be disastrous. 3. Speaking of family rooms, I have to mention that it was converted from a twin room. A 1.5-meter bed + 1.2-meter bed, I don’t know what they think, more than 780 a night is so bad. The air conditioner blows directly on the 1.5-meter bed, families with children should choose carefully. 4. Communicated with the staff nearly half a month in advance, with children, need windows, but still arranged an interior room. 5. The charging port is on both sides of the cabinet between the two beds, and the pillows just touch each other, which is very unsafe. 6. In the most prosperous area of ​​​​Xi'an, next to the bell tower, there is no mobile phone signal 📶, everyone should be cautious.
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6/8
Response from Property: Dear guest: Hello, thank you for choosing the Four Seasons Hotel. First of all, I would like to express my deep apologies for the inconvenience you have encountered. I have informed the relevant departments of the problem you reported. It has also become a case in our training course. We will strengthen employee training and supervision in the future. We have always been committed to providing guests with quality services with human qualities and sincere care. Thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, obtain corrections and continuous progress. We apologize for the inconvenience caused to you. Your tolerance and understanding are encouragement and support for our work! Sincerely look forward to seeing you again!
Anonymous User
Queen Room
Stayed in Aug 2024
Family
3 review
4.0/5
Very Good
Posted on Aug 5, 2024
The Four Seasons Hotel is conveniently located, and there are restaurants all down the street. The front desk service is also very good, and the breakfast is also OK. However, the Ctrip order originally came with a free explanation service for the Terracotta Warriors and Horses Scenic Area, but the travel agency staff repeatedly promoted their car for 60 yuan per person. I may not have taken their car later. They called me in the morning and said they would send me a message about the explanation service process, but they have not sent it to me yet. It's not fair. Later, I didn't want to call anymore, and rented an electronic explanation service at the scenic area.
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Response from Property: Dear guest ~ Hello, I am very sorry that I did not bring you a satisfactory stay experience. We will strengthen the rectification of the issues you raised. We look forward to getting your understanding. I wish you a happy life!
Guest User
Superior Double Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 29, 2024
Very good👍It smells very good when you enter the lobby and also smells good in the corridor
Original TextTranslated by Google
Response from Property: Thank you for your attentive review. Xiaoji knows that you are our loyal fan. Xiaoji's basic services are clean and hygienic. The satisfaction of your stay is the affirmation of Xiaoji's work. Please remember to recommend Xiao Ji to your relatives and friends!