Ibis Styles Hotel (Xi'an Bell and Drum Tower Huimin Street)

Ibis Styles Hotel (Xi'an Bell and Drum Tower Huimin Street) Reviews

Ibis Styles Hotel (Xi'an Bell and Drum Tower Huimin Street)

No.9 West Street, Lianhu District, Xi'an, Shaanxi, 710003, ChinaView Hotel Details
Ibis Styles Hotel (Xi'an Bell and Drum Tower Huimin Street)
Ibis Styles Hotel (Xi'an Bell and Drum Tower Huimin Street)Ibis Styles Hotel (Xi'an Bell and Drum Tower Huimin Street)Ibis Styles Hotel (Xi'an Bell and Drum Tower Huimin Street)
Check available rooms for your travel dates
We Price Match
1 night

Ibis Styles Hotel (Xi'an Bell and Drum Tower Huimin Street) Guest Reviews

4.6/5
Very Good
2018 review
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.6
Filter by:
Sort by:
All reviews(2018)
Positive reviews(1985)
Reviews with photos/video(383)
Convenient location(365)
Friendly front desk staff(350)
Easy to get around(345)
Close to metro(171)
Quiet & comfortable(106)
Delicious breakfast(91)
Loved the night views(33)
Negative reviews(33)
Cherry888
Memory Foam Superior King Room
Stayed in Sep 2024
Family
59 review
4.5/5
Great
Posted on Sep 23, 2024
Hotel is in a very good location, close to attractions and metro line. Take note that they do not have a front porch, so the dropoff usually directs to Shehui Road (社会路) and you have to walk through a carpark before you get to reception. There is another ibis hotel very close to this hotel - make sure you go to the correct one (even my tour guide got it wrong!) Service can be improved slightly as the reception staff often appeared bored. Housekeeping also entered my room even though the Do Not Disturb sign was clearly displayed. Otherwise, room is clean and modern. There is a rooftop garden with perfect view of the Drum Tower.
Response from Property: Dear friend, hello! Please accept Xiaoyi's sincere apologies for the inconvenience you experienced during your stay. We have reported this to the room manager and have dealt with this matter seriously. Thank you very much for your feedback. If you have any questions during your next stay, please contact the front desk in time and Xiaoyi will solve the problem for you as soon as possible. Ibis sincerely looks forward to your next visit and wishes you a happy life!
Hieu beo
Queen Room
Stayed in Sep 2024
Business travelers
9 review
4.7/5
Amazing
Posted on Sep 22, 2024
It is perfect for sightseeing as exactly in the middle of bell and drum towers. The car access is in the back side with a bit inconvenient. The upper garden can view to the drum tower
Response from Property: I wish to win the heart of one person and stay together till old age. The time I spent with you has blossomed the most beautiful flowers in my heart. When flowers bloom in a season, meeting love is perfection. When I look back, meeting you is happiness~
cjn7
Queen Room
Stayed in Aug 2024
Couples
3 review
5.0/5
Outstanding
Posted on Aug 18, 2024
The location of the hotel is very central! A little bit hidden but not hard to find. Drum and bell tower and huimin street next to the hotel like in the description. Also a lot of food. Really nice
Response from Property: Dear guest, thank you for your recognition of Xiaosi. Thank you very much for your review of our store in your busy schedule. Your support and recognition are our direction and motivation for moving forward! We are willing to provide a comfortable and clean accommodation environment for every guest who returns home to eliminate your fatigue. We will continue to work hard to make every return home full of surprises and warmth, and perfect. Sincerely look forward to meeting you again!
A NIZAR
Queen Room
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 16, 2024
The hotel is located in a really convenient location for travellers. It is located between the drum tower and Bell tower.. in addition, the Huimin Street ( food street ) is behind the hotel ( 2 minutes walk). The staff at the hotel are really welcoming and kind-hearted, and help with anything you need during your stay. The front desk staff speacilly (Mrs. Lei yu) is really hospitable and kind. her kindness and welcoming face made this trip a memorable trip. The hotel rooms are hygienic and beautiful. the rooms are cleaned daily.. and the commodities ( for example, water bottels, tissue, comb, etc) are renewed every day. Although i did not use some, every time the room is cleaned, the attended puts new ones... this really reflected the staff commitment to make your stay as comfortable as possible. The hotel has an eating area, where breakfast is provided to the guests.. the food is tasty, and both Western and chinese dishes are available. In the hotel lobby, there is a tour guide who can arrange for you to visit attractions in this beautiful city. The tour prices are cheap and the tours are really convenient. And they arranged for me an english speaking tour guide. Overall, the hotel location, hotel staff, rooms, and services are excellent.. will recommend this place for anyone who wants to come to xi'an.
6/9
Response from Property: A poem, a flower, a tree, bathed in the bright moon, makes you feel the warmth of home, Xiaosi is waiting for your return~
Z
Queen Room
Stayed in Aug 2024
Family
3 review
4.7/5
Amazing
Posted on Aug 26, 2024
Excellently located, the hotel is walking distance to both the drum and bell tower as well as the Muslim Quarter. The rooms were very clean and staff was accommodating. The only issue was they did not have our reservation (somehow it didn’t come through the trip.com) booking confirmation so they put us in the side building not the main building, albeit they upgraded us to a suit instead of our original king size bedroom in the main building. All and all great location and excellent rooftop!
Anonymous User
Queen Room
Stayed in Jul 2024
Couples
9 review
4.5/5
Great
Posted on Aug 3, 2024
Location was very convenient, right in the city center with shops and restaurants. However, was a bit disappointed by the fake window.
Response from Property: My Lord, thank you for choosing Xiaosi. Your satisfaction is our greatest pursuit. We hope you will be comfortable and happy here at Xiaosi. We look forward to your visit again. Xiaosi is always waiting for you! Love your Xiaosi!
Khasandra
Zero Pressure Family Room
Stayed in Jul 2024
Family
6 review
5.0/5
Outstanding
Posted on Jul 13, 2024
All nice and good but it's pretty hard when bringing luggage here, the street isn't directly accessable to the public road
Response from Property: The language I like does not need too many gorgeous decorations, but it is full of touching moments. The pony is setting off. Thank you for meeting me. Your support is indispensable for my companionship along the way.
Nik
Superior Twin Room (Memory foam mattress)
Stayed in Jun 2024
Family
5 review
5.0/5
Outstanding
Posted on Jul 11, 2024
The hotel is located between the Drum and Bell tower, perfect location to all the attractions. The room is reasonably priced. Quiet for its location. Very easy access via public transport. We have enjoyed our stay. And really enjoyed the fresh drink at the lobby when we came back from a hot day. So refreshing. The little thing can make such difference.
Response from Property: Thank you for taking the time to comment on Xiaosi! Xiaosi likes to treat customers as family members! Thank you very much for choosing to stay in our store and giving us a good review! Your satisfaction is the best affirmation and encouragement for Xiaosi. Xiaosi is committed to providing you with a cordial and thoughtful stay experience, and sincerely looks forward to your visit again!
Guest User
Memory Foam Superior King Room
Stayed in Jun 2024
Travel with friends
8 review
4.2/5
Very Good
Posted on Jul 3, 2024
The hotel was in the perfect location, around 40 minutes from the airport and Xi'an North railway station. Literally next to the Muslim quarter and Bell and Drum towers. The staff were very helpful, although they spoke little English, they used translator apps and it was fine. The rooms were very clean and came with the basic amenities. The only issue was they were going through renovations so we couldn't have a normal breakfast and the recreation spaces were off limits. However it was a great stay. I would recommend the tour guide Robin who went above and beyond to take us to all the important sights. Wechat ID is RobinZhang00A . A great trip.
Response from Property: Dear guest: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched by the wonderful time here. It is our unshirkable responsibility to let guests enjoy a wonderful stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Memory Foam Superior King Room
Stayed in Jun 2024
Couples
20 review
4.5/5
Great
Posted on Aug 31, 2024
Hotel is very well located, right behind the drum tower and it’s also within the walking distance to bell tower, Muslim quarter and a shopping mall. Lots of local eateries and 7-11 around the hotel, including Starbucks and MacDonalds. Room is very spacious and there is a small gym with the washing and drying machine self-help services. Our bathroom pipes had problems so the shower are was flooded at first, but the issue was resolved quite quickly by the hotel. One of the hotel staff ( I think her name is A 夢)and she was very helpful even over the phone call.
SilverSquirrel
Queen Room
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 22, 2024
This hotel is a gem. Pulling in from the back alley is a bit worrying late at night until you realise that you are around the corner from all the action and it is safe as can be. The Drum Tower is beautiful at night from the rooftop on floor 5 and very close by is the Bell Tower too. The delights of Muslim Street are just around the corner (exiting the hotel towards the drum tower continue to the right of it and that will take you to the walking street which starts behind the tower). Really a perfect location. Xiao Cheng at the front desk was very helpful and made sure to look after us even though our Chinese is almost non-existent. Recommend.
Response from Property: May your life be as joyful as poetry. When I turn around, you are still here. That's great. Ibis thanks you!
Guest User
Queen Room
Stayed in May 2024
Couples
6 review
5.0/5
Outstanding
Posted on May 29, 2024
Perfect location, at the heart of Xi'an, the view of the roof top is beautiful, the staff and Chen at the reception is very friendly and professional and the room was big and very clean!
Response from Property: Distinguished guests: Hello! We are very happy that you have chosen to stay in Ibis Hotel Thank you very much for your stay and appreciation! We are glad you had a great time on your trip. Your apprec
yanuar
Queen Room
Stayed in May 2024
Solo travelers
1 review
4.5/5
Great
Posted on May 22, 2024
Great location, helpful staff but their English is very limited. Need to use google translator or their phone translator to communicate with them. Location near Bell Tower, the Great Mosque of Xi'an and only 2 km away from the City Wall of Xian
Response from Property: Dear guest, hello: Thank you very much for choosing and staying in our hotel. First of all, we express our deepest apologies for the inconvenience you have encountered. We have notified the relevant departments of the problems you have reflected. In the future, we will strengthen the training of our employees and look forward to your next stay.
Lauren Patricia
Queen Room
Stayed in May 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on May 13, 2024
Excellent location near the drum and bell towers and close to metro. Lots of great street food nearby! Stunning terrace with view of drum tower, beautiful during the day and at night! Arrived at 1am and the helpful staff at reception offered us a free breakfast. Food wasn’t that great for western options and probably would have been disappointed if I had paid for it but a lovely gesture from the staff. Coffee was good!! Room was clean and spacious with good AC. Would stay here again!!
Response from Property: Thank you for your comments and welcome to your next stay
Guest User
Queen Room
Stayed in Apr 2024
Solo travelers
8 review
4.5/5
Great
Posted on May 1, 2024
Friendly and helpful front desk. Quick check-in. Room is clean and WiFi is great. Garden at 5th floor is great, u can see Drum Tower!!
Response from Property: Dear friend, hello! Thank you for your praise of Xiaoyi. Xiaoyi will solve the problems raised by customers within our ability. Although we cannot give every customer a satisfactory answer, we will definitely continue to work hard in this direction!