xi 'an Jinyuan Furun Hotel

xi 'an Jinyuan Furun Hotel Reviews

xi 'an Jinyuan Furun Hotel

No.388 North Street, Lianhu District, Xi'an, Shaanxi, 710003, ChinaView Hotel Details
xi 'an Jinyuan Furun Hotel
xi 'an Jinyuan Furun Hotelxi 'an Jinyuan Furun Hotelxi 'an Jinyuan Furun Hotel
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xi 'an Jinyuan Furun Hotel Guest Reviews

4.2/5
705 review
Verified reviews
Location4.2
Amenities4.0
Service4.2
Cleanliness4.2
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All reviews(705)
Positive reviews(633)
Reviews with photos/video(107)
Convenient location(63)
Classy environment(58)
Large rooms(49)
Friendly front desk staff(37)
Close to metro(34)
Average sound insulation(27)
Convenient public transportation(15)
Would stay again(9)
Negative reviews(72)
beldvik
Superior 2-bed Room
Stayed in Jun 2024
Couples
5 review
4.5/5
Great
Posted on Jun 10, 2024
The location is great, near the subway station in the center of the city. The room was good and clean enough in my opinion. The problem is that the hotel is not new, so there is not very convenient bath, you need to wait for a long time for hot water and also there is only one usable socket in the room. Also, no European sockets. Breakfast is fine, but could be better, not so much of a choice, but you definitely won’t stay hungry.
Response from Property: Dear guest, thank you for staying at Xi'an Jinyuan Furun Hotel and taking the time to share your review with us. We are honored to know that you are satisfied with our facilities and services. The hotel is located in the Xi'an Bell and Drum Tower Muslim Street business district, surrounded by a variety of restaurants and shopping malls, where you can eat, live, travel, entertain and shop. When night falls, you can enjoy the night view through the window of the room and feel the quietness in the hustle and bustle. You can also walk to Beidajie Station on Metro Line 2, which is very convenient for visiting famous historical attractions such as Big Wild Goose Pagoda, Bell and Drum Tower. Looking forward to your visit again and wish you a happy life~
Guest User
Jinyuan Triple Room
Stayed in Jul 2024
Travel with friends
1 review
4.5/5
Great
Posted on Jul 22, 2024
I enjoyed only one night in this hotel, but it was almost perfect. There was no problem at all.
Anonymous User
Superior 2-bed Room
Stayed in Aug 2023
Other
1 review
1.7/5
Posted on Aug 10, 2023
Location of this hotel is good. The reception hall looks ok... I dislike to write an negative review. The hotel needs an makeover. The first room bathroom was leaking at the sink. The handyman was very helpful! The room was in such a bad shape we requested to relocate to another room. The front desk lady was unfortunately not helpful on the phone and mentioned the hotel was fully booked. We went downstairs and complained as its unacceptable the state of the given room. Unfortunately the second room wasnt much better. The hotel needs an makeover as its outdated, black mold, stinky carpet, broken tv you name it.... Trip.com was helpful by arranging the refund of remaining days and we relocated to another hotel.
6/7
Response from Property: Dear guest, thank you very much for your stay at Xi'an Jinyuan Furun Hotel and for your positive feedback. We attach great importance to your opinion and give feedback to relevant departments. I believe you will see our progress next time you stay. We look forward to your coming again . —— General Manager Wang Benying
Boci
Superior Queen Room
Stayed in Jul 2023
Travel with friends
78 review
3.5/5
Posted on Jul 30, 2023
The hotel location is good, the rooms are big, just the hotel old already.especially the bathroom
Response from Property: Dear guest, thank you sincerely for staying at Xi'an Jinyuan Furun Hotel. We are honored to receive such high recognition from you for our hotel services. We will share your praise with our colleagues to provide you with high-quality services. Service is what we do. Thank you for your encouragement. We will continue to provide guests with an extraordinary travel experience. We look forward to your return to Xi'an Jinyuan Furun again. I wish you a happy life~
Anonymous User
Superior 2-bed Room
Stayed in Dec 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jan 2, 2024
good……………………………………………………………………………………………………………………………
Monika
Deluxe Queen Room
Stayed in Jul 2023
Solo travelers
9 review
3.5/5
Posted on Aug 6, 2023
Experience ok. Good location. Quite historical building. Bathrooms really tiny.
Joyqq
Deluxe 2-bed Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 5, 2024
The facilities are complete and considerate, including humidifiers, disposable toilet seats, bathtub seats, etc. The room is spacious and clean, and the service is thoughtful.
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Lin-zhong-lu
Deluxe Queen Room
Stayed in Oct 2024
Couples
6 review
5.0/5
Outstanding
Posted on Oct 2, 2024
The room feels good, the location is good, and the transportation is good!
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Liulijen
Deluxe 2-bed Room
Stayed in Aug 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Aug 27, 2024
Excellent location, clean, tidy and comfortable! My first choice when coming to Xi'an from Taiwan, this is a hotel that I can highly recommend to everyone! I will definitely choose it again next time I travel!
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Response from Property: Dear guest, thank you very much for your visit and your high praise. Your satisfactory stay experience is the direction of our unremitting efforts. We will continue to create high-quality services, practice true hospitality, and create an unforgettable stay experience for guests. Sincerely look forward to your visit again, and wish you a happy life and peace! --- Gloria Wang, General Manager of Xi'an Jinyuan Furun Hotel
Guest User
Superior 2-bed Room
Stayed in Jul 2024
Couples
10 review
0.8/5
Posted on Jul 27, 2024
The facilities are old. There is no mobile phone charging socket. The mirror faces the bed. There is only one washing machine in the laundry room.
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Response from Property: Dear guest, Thank you for taking the time to share your experience. Although we hope to give you a better stay, your comments are very important for us to learn and improve our services. Obviously there are still deficiencies in our services and we cannot satisfy you. We will share your opinions and suggestions with relevant departments in a timely manner. If you are willing to give us a chance to win back your trust, I can assure you that we will do our best to give you the best hotel experience and make you like our hotel again. I wish you a happy life ~
Kugua987
Superior 2-bed Room
Stayed in Jul 2024
Family
5 review
3.0/5
Posted on Jul 13, 2024
The location is close to the bus, and it takes seven or eight minutes to walk to Metro Line 2. The room is relatively large, but the decoration style is from the 1990s. The service attitude is average. I called the front desk to ask for a bag of tea and a bar of soap, but they didn't deliver it to me. In addition, there were live bugs in the room.
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Response from Property: Dear guest, Thank you for taking the time to share your experience. Although we hope to give you a better stay, your comments are very important for us to learn and improve our services. Obviously there are still deficiencies in our services and we cannot satisfy you. We will share your opinions and suggestions with relevant departments in a timely manner. If you are willing to give us a chance to win back your trust, I can assure you that we will do our best to give you the best hotel experience and make you like our hotel again. I wish you a happy life ~
Anonymous User
Superior 2-bed Room
Stayed in Jul 2024
Family
4 review
4.5/5
Great
Posted on Jul 7, 2024
The service is good and the location is even better. It is about 500 meters from Line 2. Xi'an North and Shaanxi History Museum are on this line. The Bell Tower is only one subway stop away. The bus to the ticket office of Weiyang Palace and Big Wild Goose Pagoda is across the road. There is a breakfast shop selling porridge and steamed dumplings downstairs. It opens at 5 o'clock. It is very friendly for tourists who need to go out early in the morning to sign up for a tour. Recently, because it is summer vacation, the hotel has received many students from the summer camp. I heard the children making noises in the middle of the night. When checking out, the front desk manager also gave a small gift of local specialties as an apology. The service awareness is very good
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Guest User
Deluxe Queen Room
Stayed in Jul 2024
Business travelers
22 review
5.0/5
Outstanding
Posted on Jul 4, 2024
The room is quite big, clean and comfortable. The front desk and room service staff are enthusiastic and serious. It is a hundred times better than Zhiyuan and is worth recommending.
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Guest User
Superior 2-bed Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 23, 2024
We booked a parent-child twin room. The room was spacious, bright, clean and tidy. The hotel staff was friendly and the breakfast was clean and delicious. My child and I were very satisfied. They also gave us a small gift.
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Response from Property: Dear guest, thank you for your love for Xi'an Jinyuan Furun Hotel and for taking the time to give us a review. We are glad to know that you are satisfied with your stay. On the road of struggle, every recognition from the guests is our refueling station. Thank you very much! We will continue to work hard to further improve in all aspects and look forward to serving you again in the near future. I wish you a happy life!
Shunichi Koizumi
Superior 2-bed Room
Stayed in Jul 2024
Solo travelers
8 review
4.5/5
Great
Posted on Jul 6, 2024
Great location. Washer and dryer are available. There are many delicious restaurants nearby.
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