Yongchang Hotel Reviews
Yongchang Hotel
No. 55, West Section of North Second Ring Road, Weiyang District, Xi'an, Shaanxi, ChinaView Hotel Details
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Yongchang Hotel Guest Reviews
4.8/5
Excellent
439 review
Verified reviewsLocation4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(439)
Positive reviews(434)
Reviews with photos/video(64)
Large rooms(55)
Friendly front desk staff(50)
Delicious breakfast(30)
Great swimming pool(20)
Offers pick-up/drop-offs(18)
Close to airport(11)
Perfect for business trips(8)
Luxurious(6)
Negative reviews(5)
Shimin
Superior King Room Smoking
Stayed in Apr 2024
Solo travelers
6 review
Very Good
Posted on Apr 29, 2024
I am very satisfied with my stay. The hotel services was also very attentive and they were able to meet all my request in a timely manner. It's worth recommending.
Response from Property: Dear customer, thank you for choosing our hotel and for your positive feedback!We are a quasi five-star business hotel. "Enjoy what you want" is our service tenet. Your satisfaction is the greatest affirmation to us! Looking forward to your next visit! Wishing you a pleasant journey.
Guest User
Superior King Room Smoking
Stayed in Jun 2024
Family
2 review
Outstanding
Posted on Jun 27, 2024
Amy is very nice and helped me a lot, thank you very much.
Response from Property: Thank you for your kind words! We're delighted to hear that Amy was able to assist you and make your stay enjoyable. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.
Guest User
Deluxe King Room Smoking
Stayed in Apr 2023
Travel with friends
14 review
Outstanding
Posted on Apr 22, 2023
Everything was very well. Room 52m2. Big room, very good breakfast.
Response from Property: Dear guests,how do you do?Thank you for choosing to stay in our hotel and for your good comments!Yongchang Hotel is aquasi-five-star boutique store with the theme of Chinese culture."Enjoy what you want alone"is our service tenet.Your satisfaction is the grewtest affirmation to us! I hope you can continue to support our hotel! Looking forward to your visit again! I wish you a happy home,longevity Kang Ning!
Guest User
Superior King Room Smoking
Stayed in May 2024
Couples
1 review
Outstanding
Posted on May 12, 2024
The room is very clean. The service provided by the lady is great. The airport drop-off service is very well arranged.
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Response from Property: Dear guests, thank you for your five-star affirmation. Your satisfaction is the greatest affirmation for us and the goal of our hotel staff. We will continue to work hard to improve our service quality. Thank you again for your visit and look forward to your next visit. I wish you a happy life!
Guest User
Superior King Room Smoking
Stayed in May 2024
Business travelers
3 review
Outstanding
Posted on May 10, 2024
This time I stayed in Yongchang, it was a pleasant surprise. It was a low-key and luxurious hotel. It was also not far from the high-speed rail station and the airport. I stayed there again without hesitation.
Original TextTranslated by Google
Response from Property: Dear guests, this is a sincere greeting from Xi'an Yongchang Hotel. Seeing your high-score evaluation is the greatest affirmation for us, and we are very grateful. Your satisfaction is our greatest motivation. We will not stop growing and hope to surprise you every time you stay. We look forward to your next visit, and can bring you a better experience. I wish you a happy life!
Guest User
Superior Twin Room Smoking
Stayed in Apr 2024
Business travelers
2 review
Outstanding
Posted on Apr 3, 2024
The lobby is bright when you first enter it, the front desk service is very good, the room is large, the facilities are complete, and you can also use the fitness center for free. It is really a hotel with super cost-effectiveness!
Original TextTranslated by Google
Response from Property: Your meeting with Xi'an Yongchang Hotel is fate. I believe that every encounter in life is arranged by God. I am glad that after a short meeting, I can still bring you beautiful memories. The most sincere greetings turn into wind and blow to your side, and the most sincere greetings turn into rain and float in front of your window. The gratitude of all the staff of Yongchang Hotel to you turns into thousands of words and sends you the most sincere blessings!
Guest User
Superior Twin Room Smoking
Stayed in Apr 2024
Business travelers
2 review
Outstanding
Posted on Apr 3, 2024
The hotel is decorated in a luxurious neo-Chinese style. It is close to the high-speed rail station and the airport, and has free airport shuttle service, which is very convenient. The room is large and comfortable, the bedding is very soft and comfortable, and the room is very clean. The water quality of the swimming pool on the 4th floor is very clean, and the dishes in the Chinese restaurant on the 2nd floor are very delicate and taste good. The price-performance ratio is very high and it is worth recommending!
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6/7
Response from Property: Your meeting with Xi'an Yongchang Hotel is fate. I believe that every encounter in life is arranged by God. I am glad that after a short meeting, I can still bring you beautiful memories. The most sincere greetings turn into wind and blow to your side, and the most sincere greetings turn into rain and float in front of your window. The gratitude of all the staff of Yongchang Hotel to you turns into thousands of words and sends you the most sincere blessings!
Guest User
Deluxe King Room Smoking
Stayed in Mar 2024
Couples
25 review
Outstanding
Posted on Mar 18, 2024
Airport round-trip transfer, North Railway Station transfer, either: Very good, very good. This hotel is in a great location and has good service. The rooms are spacious and comfortable with complete facilities. The dining options are varied and the taste is excellent. Overall, it was a very pleasant stay.
Original TextTranslated by Google
Response from Property: Dear distinguished guest! Thank you for your visit. We sincerely appreciate your love and recognition of us. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you!
Guest User
Superior Twin Room Smoking
Stayed in Mar 2024
Family
2 review
Outstanding
Posted on Mar 13, 2024
Everything is good, the cleaning is very timely. It is warm like a mother. I personally feel that the breakfast can add more varieties, it feels a bit monotonous. We went to stay in two people, the room was very clean and beautiful, and we were very happy to stay.
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Response from Property: Thank you for staying at Xi'an Yongchang Hotel and for your suggestions on our breakfast. We are deeply sorry to learn that you did not have a satisfactory experience during the meal. We have immediately reported your problem to the catering department and will make timely adjustments to the products. Every guest staying in the hotel is our cherished guest. We sincerely look forward to your visit again and witness the improvement of the hotel with us!
Guest User
Deluxe King Room Smoking
Stayed in Feb 2024
Family
7 review
Outstanding
Posted on Feb 17, 2024
The double bed room I booked was very large and comfortable. The bathroom was also very large. There were two sinks so we could wash each other in the morning. There was also a large bathtub with complete facilities.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying at Xi'an Yongchang Hotel. I appreciate your sharing on the platform. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this stay. This is what every Yongchang person has been pursuing. This will also become our motivation to continue to work hard and make progress. We look forward to serving you next time!
Anonymous User
Deluxe Twin Room Smoking
Stayed in Feb 2024
Family
15 review
Posted on Feb 14, 2024
The hotel is average,
The room smells too much of cigarettes,
The swimming pool is not open, and there is no reminder when booking the room,
There are no restaurants or convenience stores around,
The subway station is far away, so it is convenient to drive.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are deeply sorry that we failed to satisfy you 100%. We will investigate and deal with the problems you mentioned one by one and improve them as soon as possible. It has always been our purpose to create a comfortable stay experience for guests. We believe that you will have a brand new experience when you stay next time. We sincerely invite you to come again!
Guest User
Deluxe King Room Smoking
Stayed in Feb 2024
Other
24 review
Outstanding
Posted on Feb 14, 2024
I stayed here last year during the Spring Festival and had a good experience. I stayed here again this year. The room is very spacious, the bathroom is large, and there is a big bathtub, which is suitable for two people to take a bath. There is free parking. The overall feeling is quite good. The room decoration is also quite tasteful. There are robots delivering meals and free water. The service is in place. It is a very good hotel.
Original TextTranslated by Google
Response from Property: Dear guests, this is a sincere greeting from Xi'an Yongchang Hotel. Seeing your high-score evaluation is the greatest affirmation for us, and we are very grateful. Your satisfaction is our greatest motivation. We will not stop growing and hope to surprise you every time you stay. We look forward to your next visit, and can bring you a better experience. I wish you a happy life!
Guest User
Superior King Room Smoking
Stayed in May 2024
Other
1 review
Posted on May 13, 2024
I booked twice, and each time I was given room No. 4. I couldn’t apply for extra money to change rooms.
Original TextTranslated by Google
Response from Property: All the staff of Yongchang Hotel apologize for not giving you a good stay experience. Yongchang Hotel strives to create meticulous and warm services. We will listen carefully to every customer's criticism and guidance, continue to improve, and strive to improve our service standards. Apologize again! I hope you can give Yongchang Hotel another chance to make up for it.
Ailaodaodexiaomaolver*
Deluxe King Room Smoking
Stayed in Apr 2024
Booked for others
11 review
Outstanding
Posted on Apr 24, 2024
My friend is very satisfied. The hotel service is very good and the airport pick-up service is very nice. I think it is quite good. The room rate is not high. The area is large and looks quite high-end.
Hygiene: clean and tidy.
Facilities: Chinese style, not bad, in line with Chang'an style.
Service: Very good service
Environment: Convenient transportation
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing to stay in our hotel and for your good comments on the hotel! We are a quasi-five-star boutique business hotel, "Exclusive enjoyment of what you want" is our service tenet. Your satisfaction is the greatest affirmation for us! I hope you can continue to support our hotel! Looking forward to your visit again! I wish you and your family happiness, longevity and health!
Guest User
Superior King Room Smoking
Stayed in Apr 2024
Business travelers
2 review
Posted on Apr 19, 2024
The toilet in the first room was always broken. We called for repair twice. The second time, they said it couldn't be fixed. Then we changed rooms and found that the door was broken again. The rest was good. It was clean and comfortable to live in. There was a lot of space.
Original TextTranslated by Google
Response from Property: Thank you for your constructive comments. We sincerely apologize for the inconvenience you experienced during your stay. The hotel management attaches great importance to the opinions of every guest and we will further improve our facilities and services.