Metropolo Xi'an Bell Tower Dachaishi Subway Station Hotel Guest Reviews
4.8/5
Excellent
1791 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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Positive reviews(1762)
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Friendly front desk staff(151)
Many amenities(130)
Delicious breakfast(91)
Tasty coffee(10)
Negative reviews(29)
Loo Ee
Super King Room
Stayed in Sep 2024
Couples
4 review
4.7/5
Amazing
Posted on Sep 18, 2024
Located at convenient location in Xi’an, about 300m away from 大差市Metro on Line 4. There is self service washing machine for guests and we were delightedly that staff helped to keep our laundry after drying.
Breakfast is good with choices of both western and local spreads.
Perfect locations to access to nearby attractions and convenience shops
Response from Property: Dear valued guests,Greetings! We would like to express our sincere gratitude for taking the time to review our hotel during your busy schedule. We are honored that you have chosen our hotel as your resting place among the vast number of options. Our hotel provides 24-hour concierge services to cater to the needs of every guest, ensuring that each guest can enjoy the highest quality of service during their stay. Our signature service is serving tea to our guests, and our hotel's plum syrup and lemon and ginger tea will bring you a refreshing autumn. We will continuously improve our hygiene standards, and we look forward to welcoming you again and creating more pleasant memories for you! Wishing you a pleasant life!
Babək /苏博
Sassy King Room
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Sep 16, 2024
I had a fantastic stay at this hotel! The staff was incredibly friendly and went out of their way to make sure we were comfortable. The rooms were spacious, spotless, and had all the modern amenities we needed. I especially loved the attention to detail, from the luxurious bedding to the thoughtful welcome treats. The location was perfect—close to major attractions, yet quiet enough for a peaceful night’s sleep. And we got Chinese tea as a gift at the end of our stay.Overall, I highly recommend this hotel for anyone looking for an exceptional experience!
Response from Property: Dear guests:Thank you very much for giving our hotel such a high evaluation! Your satisfaction is our greatest motivation.Our staff has been serving every guest with a warm and friendly attitude, and we are very happy to make you feel comfortable. We also always pay attention to the cleanliness of the room and the improvement of facilities, and strive to provide guests with the best living experience. The attention to details is that we hope to bring more surprises and warmth to our guests.The advantage of the hotel's location allows guests to find a perfect balance between play and rest,which is also what we expect. And it is our little intention to send Chinese tea at the end of your stay, hoping to leave good memories for your journey.Thank you again for your recommendation. We look forward to your next visit!
Air Wo
Extreme Sassy Twin Room
Stayed in Dec 2024
Family
6 review
5.0/5
Outstanding
Posted on Dec 14, 2024
Quite a decent price hotel
Response from Property: Dear guests, Hello! Thank you very much for your stay and appreciation! It's a pleasure to have a great time with your outing. Your appreciation has greatly encouraged the hotel and is also the driving force for our progress, we will continue to maintain our enthusiasm and strive to make every guest feel at home, and we look forward to welcoming you again! You are welcome to come back and have a great time!
Kaasboer22
Sassy King Room
Stayed in Oct 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Nov 12, 2024
Good location and similar to the past great experiences I had with this hotel chain. Staff speaks good enough english to check you in too.
Response from Property: Dear valued guest:Hello! We would like to express our sincere gratitude for your review of our hotel. We are delighted and proud that you have recognized the excellent location and professionalism of our staff. We are committed to providing every guest with a clean and comfortable stay. In terms of cleanliness, we have strict cleaning standards and procedures, from guest rooms to public areas, with dedicated staff to ensure that every corner is spotless. Your approval has reinforced our determination to continue providing excellent cleaning services. The hotel's convenient location is also part of our efforts to provide our guests with a seamless experience. We understand that a good location can make it easier for guests to explore nearby attractions, enjoy local cuisine and culture. We are glad that our location can make your trip more convenient. Thank you again for choosing and supporting us. We look forward to your next visit, where we will repay your trust with even better service and experience. Wishing you a pleasant stay and all the best!
Guest User
Standard Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 6, 2024
I had a wonderful experience staying at this hotel! The location was so convenient to get to all the major tourist spots, and the room amenities were wonderful! Everyone who worked here was so friendly and kind, and I could not recommend this hotel more! My Chinese is also a bit rusty, but had no trouble here at all — would totally stay here again if I come back to Xi’an!
Response from Property: Dear guest: Hello! Thank you very much for your love and support for our hotel. We are honored to hear that you had such a wonderful experience at our hotel. The hotel's superior location can provide guests with travel convenience, which is something we have always been proud of. At the same time, we are also glad that you are satisfied with the room facilities. We have always been committed to providing guests with a comfortable and convenient accommodation environment, and the continuous improvement of facilities is also the direction of our efforts. Our staff always serve every guest with a warm and friendly attitude. Your recognition of them is the greatest encouragement for their work. No matter when you return to Xi'an again, we sincerely welcome you to stay in our hotel again and we will continue to provide you with high-quality services. Looking forward to seeing you again!
Guest User
Sassy King Room
Stayed in Jul 2024
Couples
9 review
4.7/5
Amazing
Posted on Jul 13, 2024
Check-in was smooth and easy. The room was standard and clean. Although a window was advertised, it was actually a window into the AC shaft. However, the room was tucked away far away from the other rooms (it even had its own hallway) so there was no noise. The location was excellent- between 2 metro stations and less than a 10 minute walk to each. There’s a lot of shopping and food options (restaurants and street food) close buy and you’re 2 metro stops away from the Old Muslim quarter, another great place to eat.
Response from Property: Dear guests, hello! Thank you for staying at Jinjiang Metropolo and sharing your stay experience with Xiaojin. It is really a pleasure to be recognized by you. Your praise will encourage us to continuously improve our service quality and provide you with a more comfortable accommodation experience. However, I still have some regrets that I could not get your five-star review. I hope that if I have the opportunity next time, I will work hard to win your full-star review! I wish you a happy life and look forward to seeing you next time!
Karl Fort
Sassy King Room
Stayed in Sep 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Sep 9, 2024
Great service and amenities - especially the self-service laundry facilities!
Response from Property: 尊敬的賓客,您好!感謝您入住酒店並分享,很高興酒店的每一個環節都得到您的認可。小錦家為提高每位客人的入住體驗,定期開展員工培訓,不斷提升服務品質,衹為客人帶來更舒適的居住環境。小錦家配有24小時免費自助健身房和洗衣房,健身房包含有跑步機、健身車以及瑜伽墊等,洗衣房放置洗衣液和柔順劑,洗衣機帶烘乾功能,方便您使用呢。能得到您的讚許我們深感榮幸同時我們也更有動力繼續前行,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的。希望能有更多為您服務的機會,期待您的下次入住!祝您生活愉快~
Response from Property: 尊敬的賓客您好,十分感謝您入住錦江都城酒店並給予的真摯點評!酒店位於古城西安市中心,距離地鐵站僅有200米。周邊還有許多必吃榜有名的餐廳以及永興坊、民樂園和東新街夜市,品嚐西安特色小吃。酒店還有免費服務:健身房、洗衣房、礦泉水等。有任何需要也可以隨時致電前台,我們24小時為您服務。在此誠摯的邀請您的再次光臨,祝您生活愉快!
Guest User
Very Sassy Twin Room
Stayed in May 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 18, 2024
Great location near the metro station. Room was large and clean. I would recommend it to anyone. Delicious breakfast. Perfect stay at this price.
Response from Property: 尊敬的賓客,您好!感謝您入住酒店並分享,很高興酒店的每一個環節都得到您的認可。小錦家為提高每位客人的入住體驗,定期開展員工培訓,不斷提升服務品質,衹為客人帶來更舒適的居住環境。小錦家配有24小時免費自助健身房和洗衣房,健身房包含有跑步機、健身車以及瑜伽墊等,洗衣房放置洗衣液和柔順劑,洗衣機帶烘乾功能,方便您使用呢。能得到您的讚許我們深感榮幸同時我們也更有動力繼續前行,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的。希望能有更多為您服務的機會,期待您的下次入住!祝您生活愉快~
Volodymyr Rabotiagov
Sassy King Room
Stayed in Oct 2024
Couples
4 review
5.0/5
Outstanding
Posted on Oct 20, 2024
Everything was good. Very clean and location is great
Response from Property: Dear valued guest:Hello! Thank you very much for your high evaluation of our hotel. We are delighted that you enjoyed the cleanliness and convenient location of our hotel. Our hotel team has always been committed to providing guests with thoughtful service, and we are relieved to know that our colleagues' efforts have been recognized by you. We are also pleased that you liked the shampoo and body lotion. We always strive to provide our guests with a comfortable stay, so we are more than happy to accommodate your requests when they arise. We look forward to your next visit to Xi'an and choosing our hotel again. We will continue to provide you with excellent service and a comfortable environment as always. Wishing you a pleasant life!
Anonymous User
Sassy King Room
Stayed in Jul 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 17, 2023
As an international tourist/traveler, I was lucky to find this hotel. Not all hotels in Xi'an - generally in China - welcome international tourists which makes traveling not always easy. I liked the room (clean and comfortable) and received also great assistance when I had questions.
Response from Property: Recognition is a lamp that illuminates the distance ahead in the darkness. Praise is a poem that warms the eager heart in the cold. It must be the wind in summer, the sun in winter, the rain in spring, and the fruit in autumn. Thank you for your review of Xiaojin despite your busy schedule. Xiaojin must guard against arrogance and impetuosity and continue to work hard. Please remember to come home often!
Guest User
Sassy King Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 17, 2024
I did a lot of research before traveling here, and finally chose this hotel. The experience was very good, and the service was really above five-star level. They called us in advance to tell us the route to the hotel, and added WeChat to send us the location of the parking lot and parking instructions. The service was really meticulous. When we checked in, they poured us tea. The sweet-scented osmanthus black tea was quite delicious. They also greeted us every time we passed the lobby. The room was decorated in a very stylish way, and the scenery on the street was great. The room had a wide view as soon as we entered the door. It was quiet and noiseless. We had a good rest at night. The cleaning was careful. The chain hotel did a good job in this aspect. I was very satisfied with the hotel.
Original TextTranslated by Google
6/8
Response from Property: Dear customer, your satisfaction is the greatest affirmation of Xiaojin's work. Seeing your heartwarming comments, Xiaojin is very happy. The hotel is located at Daqia City subway station. It is a 10-minute walk from Yongxingfang Shaanxi Specialty Food Snack Street, a popular check-in place, and only 1.5 kilometers away from Xi'an's landmark buildings such as the Bell and Drum Tower and Muslim Street. The subway takes 15 minutes to reach the Big Wild Goose Pagoda, the Tang Dynasty City that Never Sleeps and other attractions, allowing you to easily travel around Xi'an. Each of our employees adheres to the service concept of "customer first" and provides intimate and thoughtful services to every guest. Your satisfaction is Xiaojin's greatest motivation. Xiaojin will continue to maintain this enthusiasm and professionalism, and continuously improve the quality of service so that every guest who chooses our hotel can feel at home. Thank you very much for your praise for our hotel, and we will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel, and look forward to visiting again. I wish you a pleasant journey!
Chichi666
Sassy King Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 17, 2024
At first, I only booked one night. I arrived at 8 o'clock in the evening. When I entered the hotel, the front desk staff greeted me very warmly and brought me hot drinks. The service was very nice. I checked in very quickly. They guided us to the elevator. After entering the room, I found that the room was cleaned very cleanly. The environment is also very unique. When we were about to go out the next morning, they reminded us that the weather was cold and asked us if we needed a hot pack. So I stayed for another night the next day. I was very satisfied and highly recommended. The location of the hotel is also in the core area of Xi'an. There are many places to eat and play around, and it is convenient to go anywhere near the subway entrance. The room was cleaned very cleanly. The environment is very unique. The front desk and room staff are also warm and thoughtful [strong] and they gave me souvenirs when I checked out. I will choose this hotel next time.
Original TextTranslated by Google
6/7
Response from Property: Dear customer, thank you very much for your heartwarming comments. Your satisfaction is the greatest affirmation of Xiaojin's work. The hotel lobby provides self-service warm drinks 24 hours a day, including rock sugar snow pear, osmanthus black tea, and Qishen grass tea for free. The hotel is located in the prime location of the city center within the Ming City Wall, a step away from the Dongxin Street Night Market, a 10-minute walk from the popular Yongxingfang Shaanxi Specialty Food Snack Street, and only 1.5 kilometers from Xi'an's iconic buildings such as the Bell and Drum Tower and Muslim Street. The subway takes 15 minutes to reach the Big Wild Goose Pagoda, the Tang Dynasty City that Never Sleeps, and other attractions, allowing you to easily travel around Xi'an. Each of our employees adheres to the service concept of "customer first" and provides every guest with intimate and thoughtful service. Your satisfaction is Xiaojin's greatest motivation. Xiaojin will continue to maintain this enthusiasm and professionalism, and continuously improve the quality of service so that every guest who chooses our hotel can feel at home. Thank you very much for your praise for our hotel, and we will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel, and look forward to visiting again. I wish you a pleasant journey!
Guest User
Super King Room
Stayed in Dec 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Dec 16, 2024
Facilities: There is a small robot, which is very convenient
Hygiene: The aunt is changed every day
Environment: The environment is very good and the surrounding area is very convenient
Service: The lady at the front desk is very polite and gentle, and she also gave me a hot pack when I left
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your careful comments. Your satisfaction is Xiaojin's biggest wish. The hotel is located at Daqia City subway station. It is a 10-minute walk from Yongxingfang Shaanxi Specialty Food Snack Street, a popular check-in place. It is only 1.5 kilometers away from Xi'an's iconic buildings such as the Bell and Drum Tower and Muslim Street. The subway takes 15 minutes to reach the Big Wild Goose Pagoda, the Tang Dynasty City that Never Sleeps and other attractions, allowing you to easily travel around Xi'an. Each of our employees upholds the service concept of "customer first" and provides intimate and thoughtful services to every guest. Your satisfaction is Xiaojin's greatest motivation. Xiaojin will continue to maintain this enthusiasm and professionalism, and continuously improve the quality of service so that every guest who chooses our hotel can feel at home. Thank you very much for your praise for our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel, and look forward to visiting again. I wish you a pleasant journey!
Guest User
Standard Room
Stayed in Dec 2024
Family
6 review
4.6/5
Great
Posted on Dec 11, 2024
I took my father to see an eye doctor at the Fourth Hospital. It was very convenient. Just across the road is the Fourth Hospital of Xi'an. The breakfast was also delicious! It is very close to the subway entrance and convenient for travel. You can walk to the Bell and Drum Tower.
Original TextTranslated by Google
Response from Property: Dear guest, we are very pleased to see your high evaluation of our hotel. Our greatest motivation is to provide you and your father with convenient accommodation conditions during the medical treatment and to satisfy you. The hotel has a superior location and complete surrounding facilities, which is very convenient for going to the hospital or visiting urban attractions. We look forward to having the opportunity to serve you again in the future and get your full score review. I wish you and your family good health and all the best!