Yuerong Qiju Hotel (Xi'an Huimin Street Bell Tower Subway Station) Reviews
Yuerong Qiju Hotel (Xi'an Huimin Street Bell Tower Subway Station)
No.23 Nanxin Street, Xincheng District, Xi'an, Shaanxi, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Yuerong Qiju Hotel (Xi'an Huimin Street Bell Tower Subway Station) Guest Reviews
4.7/5
Outstanding
817 review
Verified reviewsLocation4.7
Amenities4.6
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All reviews(817)
Positive reviews(801)
Reviews with photos/video(266)
Friendly front desk staff(119)
Easy to get around(102)
Delicious breakfast(73)
Large rooms(69)
Would stay again(48)
Close to metro(31)
Has rooms for families(13)
Nice bathtub(7)
Negative reviews(16)
Anonymous User
Guestroom (Double bed)
Stayed in 2024 年 5 月
Couples
4 review
Great
Posted on 2024 年 5 月 18 日
the receptionist lady (i forgot ask her name) who spoke english fluently is very nice. she upgraded my room. location is 15 mins from metro station. the aircon was not strong enough. i asked the technician to set at 16 c but the room temp is always 28-30 c even after 2 days nonstop ac
Response from Property: Dear guest： Thank you for your compliment.and thank you for your feedback. I'm really sorry. We have informed the engineering of the air conditioning problem you feedback. Personnel to the hotel air conditioning panel maintenance, air conditioning is now. The facility is up and running. I wish you happy every day.Looking forward to seeing you next time.
Anonymous User
Guestroom (Double bed)
Stayed in 2024 年 5 月
Couples
20 review
Great
Posted on 2024 年 5 月 26 日
Location: good as it's walking distance to attractions and metro station
Staff: they are wonderful and attentive, especially the front desk staff. We were upgraded to a loft room. Unfortunately, on our 3rd night, there was leaking from the ceiling in the room. They rectified the issue immediately and changed another room for us. There was no fridge in the room, we informed them and they arranged a fridge on the next day when it's available.
Room: standard double and was upgraded to loft. Cleanliness is acceptable, just need to improve in certain details.
Breakfast: acceptable, not much variety as everyday almost the same type of food.
Environment: it's stated as Non-smoking but we could smell smoke everywhere within the hotel (e.g. corridor and stairways).
Thank you for the hospitality the staff had provided, esp the lady manager (didn't get her name).
Response from Property: Dear guest, thank you for your kind words about the front desk staff. Your feedback about our restaurant has been communicated to the chef, and we will add a variety of food in the future breakfast offerings. Let every dining guest get a better enjoyment. The hotel is a smoke-free hotel, and we will also do a good job of promoting smoke-free hotel for guests staying in the hotel. Thank you for your feedback, and Looking forward to seeing you next time.
Mengtingnini
Premier Business Room (2 beds)
Stayed in 2024 年 9 月
Family
8 review
Great
Posted on 2024 年 9 月 13 日
The overall hygiene is good, but the mold in the corner of the sink is obvious, but the bedding, sofa and remote control are clean;
The hotel has upgraded the room, but if Ctrip hadn't solved some problems for them, I might not have stayed for the next four days. The store may need to find a way to solve some of the problems. This is the first and only time I encountered this problem in ten years of traveling with my parents. Thank you Ctrip for solving it.
Other aspects of the hotel are good, and the service awareness is also very strong. Overall, I am satisfied.
Original TextTranslated by Google
Guest User
Family Friendly Suite
Stayed in 2024 年 8 月
Family
1 review
Amazing
Posted on 2024 年 8 月 11 日
Close to the provincial government gate, you can feed pigeons at the provincial government gate, about 1.3 kilometers away from the Drum Tower, a 15-minute walk, and the cleaning is very timely.
Thanks to Ye Zi and Xiao Gao for their service
Original TextTranslated by Google
Response from Property: 【❤Intimate Butler Service❤】Dear customer, Xiaoyue read your comments! Very happy, the hotel advocates "heart service", we are trying to find opportunities to provide you with services, to provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! Looking forward to your visit again!
Guest User
Guestroom (Double bed)
Stayed in 2024 年 8 月
Family
1 review
Outstanding
Posted on 2024 年 8 月 7 日
The hotel is very clean and the service is very good, especially Ye Zi and Xiao Wang at the front desk. Seeing that I was traveling with two children, they upgraded our room for free. Then our sister had homework to print, and they immediately printed it for us. We originally booked only 2 nights and then extended it for two more nights. Thank you very much 🙏. I will book here again next time I come to Xi'an
Original TextTranslated by Google
Response from Property: 【❤Intimate Butler Service❤】Dear customer, Xiaoyue read your comments! Very happy, the hotel advocates "heart service", we are trying to find opportunities to provide you with services, to provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! Looking forward to your visit again!
Guest User
Guestroom - Double Occupancy (2 beds)
Stayed in 2024 年 8 月
Family
2 review
Outstanding
Posted on 2024 年 8 月 3 日
The experience at the store was very good. Xiaobai and Li Li were very enthusiastic and attentive. The check-in environment was clean and hygienic. The breakfast was also appetizing. It was a full plus for this trip~~
Original TextTranslated by Google
Response from Property: [❤Careful Butler Service❤] Dear customer, Xiaoyue appreciates your review! I am very happy. The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! Looking forward to your visit again!
Guest User
Family Friendly Family Room - City-View
Stayed in 2024 年 7 月
Family
1 review
Outstanding
Posted on 2024 年 7 月 27 日
The hotel is located very close to various attractions, and there are many delicious foods around. The staff Ye Zi and Xiao Bai are very enthusiastic and the hotel is very clean. It is a very satisfying trip to Xi'an. I recommend Banyan Tree Habitat Hotel
Original TextTranslated by Google
Response from Property: 【❤Intimate Butler Service❤】Dear customer, Xiaoyue read your comments! Very happy, the hotel advocates "heart service", we are trying to find opportunities to provide you with services, to provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! Looking forward to your visit again
Linchuangguanxue
Smart Loft (Bathtub)
Stayed in 2024 年 6 月
Family
13 review
Outstanding
Posted on 2024 年 6 月 27 日
When I came to Xi'an, I found a treasure hotel. I highly recommend it! As soon as I entered the front desk of the hotel, I was warmly greeted by Xiaobai and Ye Zi. While writing the information, I asked: I have two children with me. Is there anything more convenient? Seeing that my eldest son was older, she upgraded us to a duplex suite with city view for free. Also gave me a lot of travel advice, thank you very much!
Hotel name: Yueting Qiju
We stayed in: Duplex Family Room with City View
Detailed address: No. 23 Nanxin Street, Bell and Drum Tower
Transportation guide: Exit D of Zhonglou Metro Station
Highlights: The decoration is very distinctive, the colors are harmonious, it has elements of the Tang Dynasty, but it also has a modern feel
Hotel environment: The biggest advantage of being near the clock tower is of course that it is close to various attractions.
Per capita consumption: 300+
The breakfast is delicious, the buffet is full of variety.
You will understand only after sleeping in it. The bedding is so good that I slept until 8am.
#These hotels are awesome
Original TextTranslated by Google
6/13
Response from Property: Thank you for your review, thank you very much for your stay and appreciation! I am glad that Banyan Tree Residence Hotel can bring you a wonderful time during your trip. Your appreciation gives the hotel a great encouragement and is also the driving force for our progress. Thank you for your evaluation. The evaluation also accumulates points and can be redeemed for room upgrades and other rights when staying at the hotel. We will continue to maintain our enthusiasm and strive to provide every guest with a home away from home. Check-in experience. We look forward to visiting you again and wish you a happy stay every day!
Zhouzhou007
Guestroom - Double Occupancy (2 beds)
Stayed in 2024 年 7 月
Family
9 review
Outstanding
Posted on 2024 年 7 月 27 日
The room is very clean and has a sense of luxury. It is also close to the scenic spots around the Tang Dynasty City. There is a food stall next to the hotel. It is close to the high-speed rail station and the airport.
Original TextTranslated by Google
Response from Property: 【❤Intimate Butler Service❤】Dear customer, Xiaoyue read your comments! Very happy, the hotel advocates "heart service", we are trying to find opportunities to provide you with services, to provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! Looking forward to your visit again
Guest User
Family Friendly Family Room - City-View
Stayed in 2024 年 7 月
Family
12 review
Posted on 2024 年 7 月 12 日
The hotel elevator was very scary, there was nothing to eat at breakfast, the hygiene was very poor, and the carpet was so dirty. Just don't leave it. The service from the kitchen staff after breakfast is particularly bad.
Original TextTranslated by Google
Response from Property: [❤Careful Butler Service❤] Dear customer: Hello, thank you for choosing to stay at Banyan Tree Qiqiju Hotel. We deeply apologize for bringing you a bad stay experience this time. Xiaoyue would like to express our sincere greetings to you on behalf of all hotel staff. My sincerest apologies! If you have any questions during your stay, please call the front desk. We are committed to providing assistance to every guest. The elevator problem you reported is in normal operation. Please feel free to use it. The hotel has been conducting strict maintenance and inspection on various facilities and equipment of the hotel! The issues you pointed out about the attitude of the catering service have been fed back to the person in charge of the catering department to conduct customer service process training. The hygiene details have been reported to the housekeeping department as soon as possible and detailed cleaning has been carried out. The linens in the hotel rooms are all for the same guest. Please feel free to use it once you change it! At present, the hotel has completely replaced some of the linens that have been cleaned and still have old stains with new linens. Thank you for your valuable opinions. Xiaoyue attaches great importance to your feedback and will feedback it to the relevant department heads for immediate rectification. I hope you can give us another chance to provide you with better services. It is you Your supervision and guidance allow us to continue to improve, and we look forward to your next visit!
Aiguangchiailiuwa
Family Friendly Family Room - City-View
Stayed in 2024 年 7 月
Family
4 review
Outstanding
Posted on 2024 年 7 月 6 日
The location is very good. It is very close to the Yongning Gate of the Bell Tower. You can walk there. It is next to the Shaanxi Provincial Government. It is convenient to travel, but there is a traffic jam. The room is not very new, but the space is big enough for three people. It is very comfortable. The mattress is noisy and the elevator is not very friendly. I don’t know if it is because of it. Too old, there will always be loud noises. The breakfast is rich and tastes good. The service is attentive and will recommend surrounding food. If you choose to live in Xi'an, it is still recommended.
Original TextTranslated by Google
Response from Property: [❤Careful Butler Service❤] Dear customer, Xiaoyue appreciates your review! I am very happy. The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! The hotel has been planning to upgrade hotel facilities. Thank you for your tips and suggestions ~ your satisfaction is our pursuit! Looking forward to your visit again.
Guest User
Family Friendly Family Room - City-View
Stayed in 2024 年 7 月
Family
1 review
Outstanding
Posted on 2024 年 7 月 7 日
The hotel is located in a bustling area in the city center, which is very convenient for shopping, eating and entertainment. It is highly recommended! A few hundred meters away is the clock tower check-in area, and the subway is not far away. The service of Li Li and Xiao Wang at the front desk is thoughtful and enthusiastic. The housekeeping department is also very good. The room is cleaned every day, and the comfort level is very high. Overall, the location is superior, the transportation is convenient, the location is very prosperous, and it is convenient to travel. The lobby is simple and atmospheric, the layout is reasonable, the front desk is efficient, and the professionalism is very good. The room has good lighting, bright, quiet, and clean. It is highly recommended! The children also like the robot Xiao Yueyue to deliver takeout.
Original TextTranslated by Google
Response from Property: 【❤Intimate Butler Service❤】Dear customer, Xiaoyue read your comments! Very happy, the hotel advocates "heart service", we are trying to find opportunities to provide you with services, to provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! Looking forward to your visit again.
Guest User
Guestroom - Double Occupancy (2 beds)
Stayed in 2024 年 6 月
Travel with friends
2 review
Outstanding
Posted on 2024 年 6 月 18 日
There was a little incident with hygiene.
But the service is in place and the attitude is very good
Two items of water were given and they were cleaned again midway.
The hotel environment is warm and the breakfast is in place. Mr. Wang said it’s okay👍
Original TextTranslated by Google
Response from Property: Thank you for your review, thank you very much for your stay and appreciation! I am glad that Banyan Tree Residence Hotel can bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home away from home experience. We look forward to visiting you again and wish you a happy stay every day!
Dayu
Guestroom (Souble bed)
Stayed in 2024 年 6 月
Family
5 review
Outstanding
Posted on 2024 年 6 月 12 日
It was a very pleasant stay. On the day of check-in, we arrived at the hotel in the early morning because of a delayed flight. Mengmeng and Xiaogao received us very warmly, and also considerately helped to upgrade our room and provided a lot of travel guides.
Original TextTranslated by Google
Response from Property: Thank you for your good comments. Thank you very much for your stay and praise! We are glad that Banyan Tree Habitat can bring you a wonderful time during your trip. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home-like stay experience. We look forward to visiting you again and wish you a happy every day!
Zhengxiaojiaj
Guestroom (Souble bed)
Stayed in 2024 年 5 月
Travel with friends
1 review
Outstanding
Posted on 2024 年 6 月 2 日
The room is great. The two ladies at the front desk, Mengmeng and Xiao Wang, upgraded us to a suite for free. There is also a projector, which is very convenient. There is also a convenience store in the hotel downstairs, which is very convenient. The breakfast in the hotel is very rich.
Original TextTranslated by Google
Response from Property: Thank you for your review, thank you very much for your stay and appreciation! I am glad that Banyan Tree Residence Hotel can bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home away from home experience. We look forward to visiting you again and wish you a happy stay every day!