Xingchen Hotel (Xi'an Bell Tower Muslim Street)

Xingchen Hotel (Xi'an Bell Tower Muslim Street) Reviews

Xingchen Hotel (Xi'an Bell Tower Muslim Street)

No.10 Beichang Lane, Shangpu Road, Xi'an, ChinaView Hotel Details
Xingchen Hotel (Xi'an Bell Tower Muslim Street)
Xingchen Hotel (Xi'an Bell Tower Muslim Street)Xingchen Hotel (Xi'an Bell Tower Muslim Street)Xingchen Hotel (Xi'an Bell Tower Muslim Street)
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Xingchen Hotel (Xi'an Bell Tower Muslim Street) Guest Reviews

4.7/5
Outstanding
6670 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(6670)
Positive reviews(6442)
Reviews with photos/video(784)
Classy environment(211)
Friendly front desk staff(198)
Easy to get around(121)
Quiet & comfortable(102)
Close to metro(58)
Many amenities(51)
Would stay again(24)
Negative reviews(228)
Guest User
Guestroom (Double bed)
Stayed in Feb 2024
Friends
1 review
5.0/5
Outstanding
Posted on Feb 4, 2024
good!!
Mengmengzi~
Family Room (2 beds)
Stayed in Apr 2024
Family
17 review
5.0/5
Outstanding
Posted on Apr 24, 2024
I booked a three-day room. On the first day, I confirmed that it was very quiet and clean, with convenient transportation and warm reception. I renewed the room for two more days without hesitation. The price before May Day was reasonable, more than 200 yuan per room, and two 1.5-meter beds for less than 300 yuan. It is still worth buying. I have a very good impression of Xi'an people in the past few days. Xi'an tourism is honest and safe, with clear prices, and the tour groups are also very formal and trustworthy.
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Response from Property: 【❤Warm Service·Home away from home❤】It is really exciting to see the simple and profound praise from the guests, and they also recognize our service so much. What we pursue is to provide the most considerate and meticulous service to every guest. The encouragement of the guests is the greatest support and encouragement for the hotel. We will serve every family member with our heart and look forward to meeting you next time. All the places you see have been fully disinfected and disinfected regularly every day. 24-hour air conditioning is open. Hot water is supplied 24 hours a day. Let you live comfortably and feel at ease❤Welcome to stay again, I hope there will be more opportunities to serve you! We will wholeheartedly protect your safety.
Yichenburanxingbeihu
Elegant Superior Room (Double bed)
Stayed in Apr 2024
Friends
3 review
5.0/5
Outstanding
Posted on Apr 20, 2024
The hotel is very close to the Bell Tower and Muslim Street. The room is very big. If you need anything, just call the front desk and they will get it. The room aunt is also very friendly and will take the initiative to ask us what we need. The hotel also has its own parking lot, which is super convenient for traveling!
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6/8
Response from Property: Just a few simple words are full of trust and steady happiness. Thank you for your recognition as you tap on the keyboard. Xiaochen is looking forward to seeing you again!
Guest User
Boutique Room (Double bed)
Stayed in Apr 2024
Friends
1 review
1.0/5
Posted on Apr 18, 2024
1. The room decoration has a strong odor, and the decoration sanitation residue has not been cleaned up 2. The sewer pipe has a strong odor 3. The air conditioner vents make a loud noise, and it is not recommended for those with poor sleep quality 5. The floor is too low, and it is very depressing to live in 6. The hair dryer is a fake Dyson! ! 7. The sanitation is not cleaned properly 8. Here comes the point, the hotel is reluctant to turn on the air conditioner! I didn't pursue it because I arrived at the store too late on the first day. It was too hot at night on the second morning. I went downstairs and reported it to the front desk, but the air conditioner was still not turned on. I found an old man to press two switches at random and told me that it was turned on, fooling **. The weather was almost 30 degrees during the day, and the temperature on the 7th floor was still very high at night, with an indoor temperature of 25-26 degrees. On the third day, I finally turned it on during the day, and the temperature was obviously different 9. Knowing that I am a Ctrip user, I tried to cancel the order before leaving the store to give me a discount. Sorry, what did you do in the morning? Solving problems should be effective, not superficial.
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Response from Property: Thank you for staying.
Guest User
Guestroom - Landmark-View (2 beds)
Stayed in Apr 2024
Friends
1 review
5.0/5
Outstanding
Posted on Apr 3, 2024
The service of the lady at the front desk is very enthusiastic. The location is convenient. The hotel is very quiet in the alley. The environment is clean and the price is reasonable. The room is very spacious. It is impeccable in every aspect. It is very convenient to eat around the hotel. It is highly recommended
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Response from Property: [❤Next to Xi'an's landmark bell tower and Xi'an's famous Huifang Street❤] I thought the spring breeze was not as beautiful as you, but when the snow fell and I was alone, I mustered up the courage to walk alone, only to find that the spring breeze, summer moon, autumn frost and winter snow at that time were not as beautiful as you.
Anonymous User
Elegant Superior Room (Double bed)
Stayed in Apr 2024
Family
1 review
2.2/5
Posted on Apr 4, 2024
This hotel is located in a remote place. I took a taxi several times but no taxi driver was willing to take me to the last section. I had to walk by myself with my luggage. It is still a long way from the subway station and the clock tower. It is not convenient to eat. The nearest one is the canteen for the elderly. Next to it is a street for mobile phone repairs. It is 1.2 kilometers away from Huimin Street, which is not close! The decoration is so rough. The air conditioner was turned on all night and didn't go down one degree. It's hard to imagine in the summer! The cleaning lady's attitude is okay, but there is no smile on the front rooftop!
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Response from Property: Thank you for staying. Because the heating has just ended, all cooling has not been turned on. The hotel is centrally air-conditioned, and the valve switching is required for cooling and heating. Because the temperature is unstable and intermittent heating is required, the cooling is not switched. After Qingming and during the May Day period, the cooling mode will be switched. Huimin Street is an area. We cross the road to the Sajin Bridge and Gaojia Courtyard area of ​​Huimin Street. You should be talking about the Drum Tower area of ​​Huimin Street. Our hotel is only 7 minutes' walk from the Bell Tower subway entrance, which is very close. In addition, next door is Yisushe. Xi'an's time-honored restaurants, such as Xi'an Restaurant, Tongshengxiang, May Day Restaurant, and Xi'an Roast Duck Restaurant are all in Yisushe. It's only a five-minute walk. Thank you again for your stay.
Guest User
Family Suite - 2-Bedroom (3 beds)
Stayed in Mar 2024
Friends
6 review
5.0/5
Outstanding
Posted on Mar 30, 2024
The room was very nice and the location was very convenient. The ladies at the front desk were also very welcoming. There was makeup remover in the bathroom, which was a surprise! They also gave us snacks when we checked in. I will stay at this hotel again next time!
Original TextTranslated by Google
Response from Property: [❤Adjacent to Xi'an's landmark bell tower and Xi'an's famous Huifang Street❤] We use 100% of our efforts in exchange for your full satisfaction, and high-quality services create a high-quality holiday life.
Simengxinxiang
Elegant Superior Room (Double bed)
Stayed in Mar 2024
Friends
26 review
5.0/5
Outstanding
Posted on Mar 31, 2024
Clean and tidy, the service is very good, whether it is the front desk lady or the cleaning lady, especially the lady in charge of the sixth floor, special praise, anxious for the guests, sharing the guests' worries, great! There are many room types, we stayed for a week, Chang'an is good, unforgettable Chang'an, Xingchen is good, I will continue to stay next time, and recommend friends to stay!
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Response from Property: [❤Next to Xi'an's landmark bell tower and Xi'an's famous Huifang Street❤] Maximize the satisfaction of guests and let them feel that they are getting great value for money! ! ! !
Guest User
Guestroom - Landmark-View (2 beds)
Stayed in Mar 2024
Friends
1 review
5.0/5
Outstanding
Posted on Mar 26, 2024
The lady at the front desk was very enthusiastic and efficient. She was both dedicated and professional. The room was as described in the photos. It was spacious, bright, clean and hygienic. The location was very convenient to the subway and several major food streets. The overall cost performance was very high. 5* good reviews 👍👍👍👍👍
Original TextTranslated by Google
Response from Property: Just a few simple words are full of trust and steady happiness. Thank you for your recognition as you tap on the keyboard. Xiaochen is looking forward to seeing you again!
Guest User
Guestroom (Double bed)
Stayed in Mar 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Mar 27, 2024
The check-in experience was good, and the check-in and check-out were fast. The front desk staff was easygoing. A small gift bag was also given upon check-in. The room was simple and clean, with no odor, no noise, and no sleep disturbance. The hotel location is also OK, a few minutes away from the Bell Tower subway station, and convenient for travel.
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Response from Property: Dear guests, hello! All your likes for us will be deeply imprinted in our hearts. Sow a seed of smile to fill your mood with joy; sow a seed of sweetness to fill your heart with warmth and romance. Sow a seed of diligence to make autumn fruitful; sow a seed of maturity to get fragrance in tranquility. May you be happy every day!
Guest User
Guestroom (2 beds)
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 23, 2024
I chose this hotel among many hotels. It's a quiet hotel in a busy city. The service attitude is also very good. There are free toilet seat covers and earplugs. Snacks were also given when I checked in. The overall experience is very good. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Thank you for your 5-point review! Every city has its own reasons to be missed, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Xiaochen will be the warmest and most unique one in your memory! Come back to Xiaochen often, and I wish you all the best!
Anonymous User
Boutique Room (Double bed)
Stayed in Mar 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Mar 14, 2024
The hotel is full of desire to survive, and has spent a lot of thought on it. The staff are very nice. However, it also learned from most hotels to turn off the power, although the store explained that it was for community maintenance, haha. Late at night, there are many night walkers who are doing various operations, and you can clearly hear the zipper sound next door, which is intoxicating. Of course, this is the price of cost performance.
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Response from Property: Dear, first of all, thank you for your five-point review. The community did conduct a one-hour inspection on Monday morning. Xiaochen will not turn off the power casually. Please understand. Thank you again for your stay.
Ruoruomengmeng
Guestroom (Double bed)
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 12, 2024
Facilities: The hotel provides all the necessary items for daily life. It is surprising that makeup remover, body lotion, cotton swabs, etc. are provided. The TV is super large and the projection screen is as easy to use as the TV at home. Hygiene: Cleaned very clean every day. Environment: The room is very comfortable. Service: The lady at the front desk is very enthusiastic and has a very good attitude. She gave us a small gift box of snacks when we checked in, and a photo frame of the Big Wild Goose Pagoda souvenir when we checked out. She also called us in time to let us know that we had left something behind in the hotel not long after we left. It is really amazing! I sincerely give a great compliment here! I will definitely visit again next time I have the opportunity to come to Xi'an.
Original TextTranslated by Google
Response from Property: 【❤Quiet environment, enjoy a sweet sleep❤】Dear guests: Hello! Thank you for choosing us and supporting the hotel. Your satisfaction with the hotel facilities and services is the driving force of the work of all hotel staff. Making every guest feel at home is our ultimate goal. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, which is the best choice for your travel. It is our honor to serve you. All hotel staff look forward to your next visit! ❤Welcome to stay again, I hope there will be more opportunities to serve you! We will wholeheartedly protect your safety.
Guest User
Guestroom (Double bed)
Stayed in Mar 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Mar 6, 2024
There are makeup remover and body lotion. The hotel also gave small gifts when arriving at midnight Service: The processing speed is super fast, the front desk lady is very beautiful and gentle Environment: Just renovated, some details are not done, which is acceptable Sanitation: It is quite clean, but there is no clothes hanger in the bathroom, it is recommended to install it It is very close to the scenic spot and convenient transportation
Original TextTranslated by Google
Response from Property: [❤Next to Xi'an's landmark bell tower and Xi'an's famous Huifang Street❤] I thought the spring breeze was not as beautiful as you, but when the snow fell and I was alone, I mustered up the courage to walk alone, only to find that the spring breeze, summer moon, autumn frost and winter snow at that time were not as beautiful as you.
Baiyannan
Guestroom - Landmark-View (2 beds)
Stayed in Mar 2024
Business travelers
26 review
2.2/5
Posted on Mar 9, 2024
Stayed for a few days. From February 27th to 29th, the room was very stuffy, and the bed sheets were not changed for several days. It felt unhygienic! From February 29th to March 3rd, I moved to another room with a window, which finally allowed ventilation, but the bed sheets were still not changed. The pictures in Figure 5 and Figure 6 were very bad. There were cotton swabs and melon seed shells used by others! The previous order was forcibly reviewed by the front desk staff... Very bad, I feel that this forced evaluation is very disgusting! But when you are on a business trip alone, some things need to be endured, otherwise it may be dangerous!
Original TextTranslated by Google
Response from Property: First of all, thank you for staying at the hotel. If you have any opinions or questions about the hotel, you can raise them. We will also make corrections. You have placed 4 orders, the first one is for a room without windows. You can let us know if the sheets need to be changed. There are service staff who clean the floors every day, and there are also front desk staff on duty 24 hours a day. But we don't agree with your last sentence. You don't need to be patient, and there will be no danger. Xi'an is a city where ancient and modern cultures meet, and Xingchen Hotel is also a law-abiding merchant. The local law enforcement department is also very dedicated, and Xi'an Culture and Tourism also attaches great importance to the local hotel tourism market. Please don't have regional prejudices. After all, it is a society ruled by law now, and the situation you are worried about will not occur.