Citadines Gaoxin Xi'an Reviews
Citadines Gaoxin Xi'an
No.200 Tuanjie South Road, Yanta District, Xi'an, Shaanxi, 710077, ChinaView Hotel Details
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Citadines Gaoxin Xi'an Guest Reviews
4.7/5
Outstanding
342 review
Verified reviewsLocation4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(342)
Positive reviews(333)
Reviews with photos/video(51)
Delicious breakfast(28)
Awesome amenities(25)
Friendly front desk staff(22)
Large rooms(14)
Many amenities(14)
Would stay again(10)
Parking difficult(9)
Perfect for families(6)
Negative reviews(9)
Kevin
Single Room Apartment (Double bed) (Kitchen)
Stayed in Feb 2024
Solo travelers
2 review
Outstanding
Posted on Feb 21, 2024
It was perfect, big room, soft bed, easy for foreigners to check in. Room service was really helpful, the microwave worked. Bathroom was clean and spacious. Hot water worked just fine. is directly located next to many helpful stores. Highly recommend
Response from Property: Dear guest, thanks for your staying with Citadines Gaoxin Xi'an! We're appreciated for your detailed and thoughtful comment, it's a great motivation for our progress! Hope we could welcome you again soon~
ESTELLA
Deluxe Suite - 2-Room (Kitchen+Washing And Drying Machine+Refrigerator)
Stayed in Jan 2024
Family
16 review
Amazing
Posted on Feb 15, 2024
Very good hotel apartment. Just it's a little bit far with tourist monuments. But there are many restaurants beside the hotel. You are in a local atmosphere. Recommend!
Response from Property: Thank you for your patronage and detailed review! As a member of the Citadines brand of the Ascott Group, the world's largest serviced apartment operator, we are pleased to know that you were satisfied with your stay in this apartment. All staff at Citadines Xi'an Zhongjian Hi-tech Apartment Hotel sincerely look forward to your next visit, and welcome you to patronize Ascott's serviced apartments again!
Anonymous User
Single Room Apartment (Double bed) (Kitchen)
Stayed in Sep 2022
Travel with friends
2 review
Outstanding
Posted on Dec 7, 2022
Very nice hotel with a large kitchen.
Response from Property: Thank you for your patronage and detailed review! As one of the Citadines brand members of Ascott Group, the world's largest service apartment operator, we are pleased to learn that you are satisfied with your stay in this apartment. All staff of Citadines Xi'an Zhongjian High-tech Service Apartment sincerely look forward to your next visit, and welcome you to patronize the service apartments under Ascott again.
GianfrancoBianchi
Single Room Apartment (2 beds)
Stayed in Mar 2023
Business travelers
98 review
Posted on Jun 2, 2023
Just ok!
Response from Property: Thank you so much for taking the time to tell us about your experience at Citadines Xi'an Zhongjian! It is a pity that we failed to meet your expectations. Please allow us to express our sincerest apologies to you. We will continue to strengthen staff training. At Ascott, we strive for continuous improvement and hope to provide a high level of experience to every customer, so your feedback is very important for us to improve. Thank you very much for your patronage, and let us know your experience. All members of Citadines High-tech Service Apartment in China Construction hope to have the opportunity to provide you with better service in the near future, and welcome you to patronize Ascott again service apartment!
Guest User
Single Room Apartment (Double bed) (Kitchen)
Stayed in Sep 2024
Business travelers
1 review
Outstanding
Posted on Sep 5, 2024
Environment: Very good
Service: Considerate
Facility: Complete
Original TextTranslated by Google
Response from Property: Thank you for your patronage and comments! As a member of the Citadines brand under the Ascott Group, the world's largest serviced apartment operator, we are pleased to learn that you are satisfied with your stay in our apartment. All staff of Xi'an Zhongjian Citadines Gaoxin Apartment Hotel sincerely look forward to your next visit, and also welcome you to patronize Ascott's serviced apartments again!
Kerwin D. Zhou
Single Room Apartment (Double bed) (Kitchen)
Stayed in Jun 2024
Couples
68 review
Outstanding
Posted on Jun 5, 2024
The room is very clean, and you can cook. The facilities are complete. There is also a pool table and a gym in the public area. The environment is also very good, the entertainment facilities are complete, and the service is very considerate?
Original TextTranslated by Google
Response from Property: Thank you for your patronage and detailed review! As a member of the Citadines brand of the Ascott Group, the world's largest serviced apartment operator, we are pleased to know that you were satisfied with your stay in this apartment. All staff at Citadines Xi'an Zhongjian Hi-tech Apartment Hotel sincerely look forward to your next visit, and welcome you to patronize Ascott's serviced apartments again!
Ppengxiaopang
Single Room Apartment (Double bed) (Kitchen)
Stayed in Apr 2024
Couples
32 review
Outstanding
Posted on Apr 6, 2024
The breakfast is pretty good. It's rare to be open until 12 o'clock! Super! The room is clean and hygienic! The front desk guys and girls are very polite and nice. The customer service auntie smiles and serves the guests. It's pretty good. I'm very happy to choose Ascott Apartments again. I'm very happy with the thoughtful service! The hygiene is very good. The breakfast is good. There is also a fat male colleague who took the initiative to help press the elevator and greet us. It's pretty good! Very happy!
Original TextTranslated by Google
Response from Property: Thank you for your patronage and detailed review! As a member of the Citadines brand of the Ascott Group, the world's largest serviced apartment operator, we are pleased to know that you were satisfied with your stay in this apartment. All staff at Citadines Xi'an Zhongjian Hi-tech Apartment Hotel sincerely look forward to your next visit, and welcome you to patronize Ascott's serviced apartments again!
Chenmingjuan
Single Room Apartment (2 beds)
Stayed in Apr 2024
Travel with friends
4 review
Outstanding
Posted on Apr 10, 2024
The room is large and clean, the breakfast is delicious, and the free washing machine and dryer are available. The hotel is about 10 minutes away from Yanpingmen Station. The bed is moderately soft and hard, and the stay is very comfortable.
Original TextTranslated by Google
Response from Property: Thank you for your patronage and detailed comments! As a member of the Citadines brand under the Ascott Group, the world's largest serviced apartment operator, we are pleased to learn that you are satisfied with your stay in our apartment. All staff of Xi'an Zhongjian Citadines Gaoxin Apartment Hotel sincerely look forward to your next visit, and also welcome you to patronize Ascott's serviced apartments again!
Maolixiaowu
Single Room Apartment (Double bed) (Kitchen)
Stayed in Aug 2024
Other
26 review
Posted on Aug 23, 2024
I was not informed of the fire drill before I checked in. The room alarm went off in the morning while I was sleeping soundly. He got up and ran downstairs to tell me about the fire drill. It was really annoying.
Original TextTranslated by Google
Guest User
Single Room Apartment (2 beds)
Stayed in Aug 2024
Travel with friends
10 review
Amazing
Posted on Aug 24, 2024
The hotel I booked is right in front of my home. My relatives come to visit every year. Overall it's not bad, the only drawback is that the sheets are a bit old, giving people a feeling of uncleanliness. Opposite is the barbecue place, which is very convenient. Parking is also convenient, in the basement. I hope the shortcomings will be improved, keep up the good work!!!
Original TextTranslated by Google
Guest User
Single Room Apartment (Double bed) (Kitchen)
Stayed in Jun 2024
Business travelers
2 review
Outstanding
Posted on Jul 8, 2024
Very good, very good
Original TextTranslated by Google
Response from Property: Thank you for your patronage and review! As a member of the Citadines brand of the Ascott Group, the world's largest serviced apartment operator, we are pleased to know that you were satisfied with your stay in this apartment. All staff at Citadines Xi'an Zhongjian Hi-tech Apartment Hotel sincerely look forward to your next visit, and welcome you to patronize Ascott's service apartments again!
Xingfudehande
Deluxe Suite - 2-Room (Kitchen+Washing And Drying Machine+Refrigerator)
Stayed in Jul 2024
Family
5 review
Very Good
Posted on Aug 2, 2024
Overall it's OK, the breakfast is simple and there are few varieties. There is a time requirement for sending things and quilts to the room, and there is no service after a certain time
Original TextTranslated by Google
Response from Property: Thank you very much for taking the time to tell us about your experience at Xi'an Zhongjian Citadines Gaoxin Serviced Apartments! We are sorry that we failed to meet your expectations. Please allow us to express our sincerest apologies and we will continue to strengthen staff training. At Ascott, we strive for continuous improvement and hope to provide a high level of experience to every customer, so your feedback is very important for our improvement. Thank you very much for your patronage and telling us about your experience. All members of Xi'an Zhongjian Citadines Gaoxin Serviced Apartments hope to have the opportunity to provide you with better services in the near future, and also welcome you to patronize Ascott's serviced apartments again.
ONEMILLION
Deluxe Suite - 2-Room (Kitchen+Washing And Drying Machine+Refrigerator)
Stayed in Jul 2024
Family
4 review
Outstanding
Posted on Jul 28, 2024
The family room is very nice. The facilities are complete, especially new, and the price/performance ratio is very high. I will stay here again if I have the chance next time!
Original TextTranslated by Google
vivien0780💓
Single Room Apartment (Double bed) (Kitchen)
Stayed in Jun 2024
Booked for others
38 review
Outstanding
Posted on Jun 22, 2024
Stay here every time, adults don't make a choice, this is the only place, super comfortable, clean, love it here.
Original TextTranslated by Google
Response from Property: Thank you for your patronage and review! As a member of the Citadines brand of the Ascott Group, the world's largest serviced apartment operator, we are pleased to know that you were satisfied with your stay in this apartment. All staff at Citadines Xi'an Zhongjian Hi-tech Apartment Hotel sincerely look forward to your next visit, and welcome you to patronize Ascott's service apartments again!
Guest User
Single Room Apartment (Double bed) (Kitchen)
Stayed in Jun 2024
Family
1 review
Outstanding
Posted on Jun 22, 2024
This is a very nice hotel with spacious and bright rooms, comfortable beds, complete facilities, washing machines, refrigerators, cooking utensils, and warm and thoughtful front desk service. It is definitely worth staying here!
Original TextTranslated by Google
Response from Property: Thank you for your patronage and detailed comments! As a member of the Citadines brand under the Ascott Group, the world's largest serviced apartment operator, we are pleased to learn that you are satisfied with your stay in our apartment. All staff of Xi'an Zhongjian Citadines Gaoxin Apartment Hotel sincerely look forward to your next visit, and also welcome you to patronize Ascott's serviced apartments again!