Orange Hotel (Xi'an Bell and Drum Tower South Gate) Reviews
Orange Hotel (Xi'an Bell and Drum Tower South Gate)
No.16 Nan'da Street, Beilin District, Xi'an, Shaanxi, ChinaView Hotel Details
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Orange Hotel (Xi'an Bell and Drum Tower South Gate) Guest Reviews
4.8/5
Excellent
1471 review
Verified reviewsLocation4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1471)
Positive reviews(1455)
Reviews with photos/video(340)
Convenient location(167)
Delicious breakfast(160)
Easy to get around(160)
Friendly front desk staff(143)
Close to metro(37)
Would stay again(30)
Small room size(29)
Excellent TV(6)
Negative reviews(16)
Moctezuma
Business Queen Room
Stayed in May 2023
Family
61 review
Posted on May 16, 2023
Location is great, there are no amenities at the hotel. The room was good and clean but had a strong smoke smell. They should offer non-smoking rooms.
Response from Property: Dear guests: Hello! Thank you for choosing to stay at Orange Xi'an Bell and Drum Tower South Gate Hotel. Thank you for your support and affirmation of Xiaoju. Providing you with high-quality services and a warm accommodation environment is Xiaoju's eternal goal. There is orange fragrance in the hotel lobby It smells super good, the surrounding transportation is convenient, and there are a variety of special snacks. I look forward to your next tasting! Hotel General Manager: Chen Xin
Guest User
Guestroom - Double Occupancy (Double bed)
Stayed in Nov 2023
Travel with friends
1 review
Outstanding
Posted on Nov 13, 2023
Room and facilities all good , with windows nice view
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We We will continue to work hard and are always ready to welcome you back at any time
oinstroy
Queen Room
Stayed in Jan 2022
Family
27 review
Outstanding
Posted on Jan 28, 2022
very near shopping and the bell tower. Convenience store next to it also a Starbucks near by.
Response from Property: Thank you for choosing to stay in Orange Xi'an Bell and Drum Tower Hotel . I look forward to bringing you a good check-in experience next time. I wish you a happy life every day！
MPS.
Queen Room
Stayed in Sep 2022
Couples
3 review
Outstanding
Posted on Sep 26, 2022
Amazing! Super good location. Very clean and the staff is really helpful.
Response from Property: Thank you for your comments we will try to do bett Welcome to your next stay
Guest User
Queen Room
Stayed in Feb 2022
Other
1 review
Outstanding
Posted on Feb 19, 2022
I really enjoyed ☺️😉 the hotel is nice, room very clean 👍🏾👍🏾. Wonderful service 😍 they really know how to receive guest 💃🏾💃🏾💃🏾. Good thing they can receive foreign… Don’t hesitate to book your room anytime you want 😉. 感谢浵💋💋
Response from Property: Thank you for choosing to stay in Orange Xi'an Bell and Drum Tower Hotel . I look forward to bringing you a good check-in experience next time. I wish you a happy life every day！
Guest User
Queen Room
Stayed in Oct 2022
Business travelers
8 review
Outstanding
Posted on Oct 11, 2022
My favorite hotel in Xi’an!
Response from Property: Dear guests, I wish you a light in the dark, an umbrella in the rain, a healthy and happy life, and a little orange in your future travel. Thank you for your support and love. Xiaoju is waiting for you in Chang'an. See you later
Linford
Queen Room
Stayed in Sep 2021
Travel with friends
13 review
Amazing
Posted on Oct 23, 2021
The reception staff were friendly and check in was really easy and quick. The room is clean and modern. All amenities I required were available and the room was cleaned on time. The only issue was the elevator was not reliable and we got stuck in the elevator for a few minutes and after getting out we had to climb 4 flights of stairs to the room and then go back down to explore the city. Good experience overall besides the elevator encounter
Response from Property: Hello! Thank you for choosing to stay in Orange Xi'an Bell and Drum Tower Hotel and taking the time out of your busy schedule to comment on us and make good suggestions. From the comments, we deeply feel that this check-in has brought you a bad check-in experience. We apologize. I look forward to bringing you a good check-in experience next time. I wish you a happy life every day！
Kristen Kishara
Queen Room
Stayed in Jun 2021
Solo travelers
1 review
Amazing
Posted on Oct 26, 2021
I loooove this hotel! Very clean and in a perfect location. Super comfy bed. I didn’t want to leave 😩 I’ve tried another location in Shenzhen and I’ve been a fan ever since.
Response from Property: Thank you for choosing to stay in Orange Xi'an Bell and Drum Tower Hotel . I look forward to bringing you a good check-in experience next time. I wish you a happy life every day！
Guest User
Queen Room
Stayed in Jun 2023
Business travelers
19 review
Outstanding
Posted on Aug 6, 2023
good-
Guest User
Queen Room
Stayed in Oct 2021
Travel with friends
6 review
Outstanding
Posted on Oct 11, 2021
n b n j j
Guest User
Superior 2-bed Room
Stayed in Aug 2024
Family
2 review
Outstanding
Posted on Aug 18, 2024
Orange Hotel is a must-stay every time I travel. It has candy, orange juice, beautiful environment, good location, and cleanliness!
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Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your continued support! I wish you a safe and happy life!
Kafei�� naicha
Superior Queen Room
Stayed in Jun 2024
Family
2 review
Outstanding
Posted on Jul 2, 2024
I specifically requested a room facing the street. It was not noisy at all. At night, I could see the busy streets and the Bell Tower (or Drum Tower, not sure). The location is very good and convenient to go anywhere. I recommend that people who come to Xi'an stay here or nearby, because one-day tours usually end here. The front desk service and hygiene are good, and the breakfast is also rich!
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Guest User
Queen Room
Stayed in Jun 2024
Family
6 review
Very Good
Posted on Jul 1, 2024
The location is very convenient, and you can reach the Bell Tower/Drum Tower by just a short walk. The staff is enthusiastic and the service is very good
Daily cleaning is very timely!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Anonymous User
Queen Room
Stayed in Jun 2024
Family
6 review
Outstanding
Posted on Jun 23, 2024
The hotel is between Yongdingmen and Bell Tower, close to Xiaonanmen morning market, 2 steps to the city wall entrance, convenient to go anywhere by subway, although close to the road, but relatively not noisy. The only drawback is that the room is a bit small!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey!
Guest User
Superior Queen Room
Stayed in Jun 2024
Travel with friends
1 review
Outstanding
Posted on Jun 8, 2024
The airport pick-up service is very convenient. The hygiene is very good and the service attitude is very good. You can also get discounts to scenic spots. The room is well soundproofed. You can see the Bell and Drum Tower Street outside, but it is not noisy. Overall very satisfied
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We met you by chance, and you chose us by chance. There are too many choices in life, and each of your choices is a kind of fate. Thank you for letting us meet you. Your thoughtfulness and care will surely bring you warmth for a lifetime. Looking forward to meeting you again!