1 / F, building 1, No.32, South Street, Beilin District, Xi'an, Shaanxi, China, Beilin District, Xi'an, Shaanxi, ChinaView Hotel Details
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Man Xin Hotel Xi'an Gate Tower South Gate Guest Reviews
4.7/5
Outstanding
4245 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(4245)
Positive reviews(4197)
Reviews with photos/video(818)
Awesome amenities(624)
Friendly front desk staff(562)
Easy to get around(519)
Delicious breakfast(376)
Many amenities(189)
Would stay again(114)
Close to metro(102)
Offers pick-up/drop-offs(86)
Negative reviews(48)
Guest User
Deluxe Standard Room
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 3, 2024
Very good location near City Wall and 钟楼.
Lots of food choices around this area
Reception are very friendly and help us pack breakfast for our early morning tour
The only issue is WIFI signal abit slow
Response from Property: 尊敬的賓客您好,感謝您的入住,您的滿意是小漫最大的心願,我們會繼續努力更好的為您服務的,喜歡小漫您就常來,小漫等您回家~~
kayleensy
Deluxe Standard Room
Stayed in Oct 2024
Family
4 review
5.0/5
Outstanding
Posted on Nov 15, 2024
Super easy to get around to attractions like the Muslim Street, City Wall, Defu Lane and more. Didi was easy to book too.
Room was really spacious, and breakfast buffet selection was good. We really enjoyed our stay there.
Response from Property: 您的好評是對我們最大的肯定 ,我們會一如既往做更好的服務於您,期待您的下次入住,小漫永遠歡迎您。
John Tet Hoe
Delightful Double Bed Room With Zero Pressure Mattress And Smart Guest Control
Stayed in Nov 2024
Family
4 review
4.7/5
Amazing
Posted on Dec 5, 2024
Great hotel, good customer service where staff greet customers when walking in and out, and room is clean. Only issue is staff needs to enforce no smoking policy and many customers still smoke in the hall way or lobby.
Response from Property: 尊敬的賓客您好,感謝您的入住,您的滿意是小漫最大的心願,我們會繼續努力更好的為您服務的,喜歡小漫您就常來,小漫等您回家~~
Guest User
Deluxe Standard Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 26, 2024
We had a fantastic stay at this hotel for our Xi An trip. The location is perfect—just a short walk from some tourist spots and train stations, which made sightseeing so convenient. They partner with a travel agency that arranged a day tour to Hua Shan for us. Highly recommend to use their tour (can contact agent 赵女士 from 中超旅行社) to Hua Shan, as ticket booking can be challenging for foreigners.
The rooms were clean, comfortable, and well-appointed, but what really made my experience exceptional was the staff. From check-in to check-out, everyone went above and beyond to make sure I had everything I needed. The front desk team was incredibly helpful in providing directions and local recommendations, and one of the staff, 张彤 even assisted with my train ticket booking last minute. Housekeeping was prompt and attentive.
Response from Property: 尊敬的賓客您好,感謝您的誇獎,您的滿意是小漫最大的心願,小漫為您提供優質的服務是小漫應該做的,喜歡您就常來,小漫期待與您再次的相遇,祝您生活愉快,萬事如意~~~
James2u
Deluxe Room (Double Bed)
Stayed in Oct 2024
Couples
4 review
5.0/5
Outstanding
Posted on Oct 18, 2024
Very nice hotel but the ladies at the reception are even nicer!! The service level is awesome and the communication with translations via the fun was so funny. We really had a good time in this hotel I can recommend this to everyone!! I have loved it 😍
Response from Property: 尊敬的賓客您好,感謝您的誇獎,您的滿意是小漫最大的心願,小漫為您提供優質的服務是小漫應該做的,喜歡您就常來,小漫期待與您再次的相遇,祝您生活愉快,萬事如意~~~
Guest User
Family Friendly Themed Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 12, 2024
We had a fantastic time. Traveling with 2 kids under 10 and not speaking Chinese can be challenging but the staff were very helpful and gave lots of advice around how to navigate the metro and where to get the girls dressed up in traditional Chinese clothing. We ended up extending our stay by another night. Very convenient location.
Response from Property: 您好:非常開心這麼多人都給您留下了深刻印象,也希望這個美麗城市和熱情能給您留下一段美好的回憶,期待與您在下一城漫心相遇! 酒店總經理:陳欣
Stephanieq
Delightful Double Bed Room With Zero Pressure Mattress And Smart Guest Control
Stayed in Mar 2024
Family
12 review
5.0/5
Outstanding
Posted on Mar 29, 2024
Great service following a late check in. The room was very clean and tidy and the hotel were able to accomodate a change in room so we were on the same floor as our family. The laundry was very clean and efficient and the gym was small but tidy. Location is great and easy for taxi to pick up and was very close to landmarks and malls. Would definitely recommend and stay again.
Response from Property: Dear guest: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued. This will also become our motivation to continue working hard and making progress. I look forward to meeting you in the next city!
Hotel General Manager: Chen Xin
PYU85
Superior Standard Room
Stayed in Apr 2024
Family
49 review
5.0/5
Outstanding
Posted on Apr 19, 2024
continence, clean, delicious breakfast, modern electronic facilities.
Response from Property: Dear guest: Hello! Thank you for your sincere praise. Your praise has been conveyed to every partner. Manxin has been creating localized services so that every guest can feel at home here. Your encouragement is our driving force, but we will never stop there. We look forward to meeting you in the next city of Manxin!
Hotel General Manager: Chen Xin
Steven Maikim
Delightful Double Bed Room With Zero Pressure Mattress And Smart Guest Control
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Nov 28, 2024
Great hotel in a great location. Definitely would recommend.
Response from Property: 尊敬的賓客您好,感謝您的入住,您的滿意是小漫最大的心願,我們會繼續努力更好的為您服務的,喜歡小漫您就常來,小漫等您回家~~
NeoLinda
Superior Standard Room
Stayed in Apr 2024
Travel with friends
1 review
4.5/5
Great
Posted on Apr 23, 2024
It's a clean and comfortable hotel. Only thing we missed was instant coffee not provided in the room .
Response from Property: Dear guest, thank you for your choice to stay and your feedback. We apologize for the unpleasant experience we have caused you. Your suggestions are very important. We have fed them to the relevant departments and made improvements immediately. I believe that our colleagues will be more meticulous in serving our guests in the future. We apologize again for your dissatisfaction and look forward to your next stay to experience our better service. Hotel General Manager: Chen Xin
Rambo M
Delight Superior Double Bed Room
Stayed in Mar 2024
Solo travelers
4 review
4.7/5
Amazing
Posted on Mar 30, 2024
Man Xin hotel is right near the heart of the key attractions in Xi'an. Bell Tower, DrumTower, Xi'an city wall and restaurants etc., all within walking distance.
Great facilities including a good breakfast menu.
What really sets this hotel apart are the great staff and excellent service they provide. Nothing is too much trouble. Very polite, very helpful and very approachable. Miss Xiao Zhang and the manager were especially awesome.
Highly recommend and would choose this hotel again! (Booked via Trip.com which was a smooth, easy process and hassle free process)
Response from Property: Dear guest: Hello! Thank you for your sincere praise. Your praise has been conveyed to every partner. Manxin has been creating localized services in order to let every guest have a home-like experience here. , your encouragement is the driving force for us to move forward, but it never stops there. We look forward to meeting you in the next city! Hotel General Manager: Chen Xin
Tess Jiang WY
Delight Superior Double Bed Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 26, 2024
Room is clean and front desk is friendly and efficient!
Delightful Double Bed Room With Zero Pressure Mattress And Smart Guest Control
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Sep 9, 2024
Amazing service! Great location
Response from Property: 親愛的賓客:您好:非常開心這麼多人都給您留下了深刻印象,也希望這個美麗城市和熱情能給您留下一段美好的回憶,期待與您在下一城漫心相遇! 酒店總經理:陳欣
Lu
Deluxe Room (Double Bed)
Stayed in Sep 2023
Solo travelers
42 review
5.0/5
Outstanding
Posted on Sep 13, 2023
Excellent place in all aspects. I like the self-serve laundry facilities, making traveling more convenient. Would come back next time.
Response from Property: Dear guest: Hello! Thank you for your sincere praise. Your praise has been conveyed to every partner. Manxin has been creating localized services in order to let every guest have a home-like experience here. , your encouragement is the driving force for us to move forward, but it never stops there. We look forward to meeting you in the next city! Hotel General Manager: Jia Xiangrui
Anonymous User
Delightful Double Bed Room With Zero Pressure Mattress And Smart Guest Control
Stayed in Jun 2023
Couples
20 review
5.0/5
Outstanding
Posted on Jun 14, 2023
Love this hotel!! Its very close to the City Wall and the room is very nice, modern and clean! The amenities are great as well!
Response from Property: 親愛的賓客:感謝您入住酒店並分享,很高興酒店的每一個環節都得到您的認可 ,通過您細緻入微的描述,可以感受到這次旅程給您帶來的幸福感,這是我們服務者一直追求的,這也將成為我們繼續努力、不斷進取的動力,期待與您在下一城漫心相遇! 酒店總經理:衞秋艷