Canopy by Hilton Xi'an Qujiang

Canopy by Hilton Xi'an Qujiang Reviews

Canopy by Hilton Xi'an Qujiang

Grand Tang Mall, 15 Yannan 1st Road, Qujiang New District, Yanta District, Xi'an, Shaanxi, 710061, ChinaView Hotel Details
Canopy by Hilton Xi'an Qujiang
Canopy by Hilton Xi'an QujiangCanopy by Hilton Xi'an QujiangCanopy by Hilton Xi'an Qujiang
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Canopy by Hilton Xi'an Qujiang Guest Reviews

4.8/5
Excellent
3951 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(3951)
Positive reviews(3882)
Reviews with photos/video(1167)
Great location(1305)
Friendly front desk staff(304)
Well designed(302)
Well decorated(250)
Tasty food(124)
Loved the night views(32)
Awesome gym(31)
Excellent afternoon tea(24)
Negative reviews(69)
Ainie Amin
Breezy Deluxe King Room
Stayed in Nov 2024
Couples
13 review
5.0/5
Outstanding
Posted on Nov 18, 2024
Location is superb, right in the middle of Tang street mall, ever so vibrant and colourful. Although the metro is about 700m away, there are plenty of taxis and Didi cars at very affordable prices to bring us anywhere. The room is very modern and has all the comforts of luxury.
6/13
Response from Property: Dear guest,we are be delighted for your affirmation. As you said, the location of Hilton Xi 'an Qujiang Huagai is very good, surrounded by many scenic spots, to meet your needs, but also convenient for you to shop at any time.Anyway, thank you for your recognition of the staff, and we are look forward to sharing a fresh journey with you again. Wishing you a happy life!🍊
Guest User
Breezy Superior Room
Stayed in Sep 2024
Couples
4 review
4.7/5
Amazing
Posted on Sep 19, 2024
The stay was very nice and pleasant. Room was clean and spacious. Overall it is a hotel with convenient location. I would like to thank doorman Wan Shi (hope I got it correctly - young guy) for a warm and smiling welcome when ever he was there at the entrance
6/8
Response from Property: Dear guest, thank you for your think highly of Canopy by Hilton Xi’an Qujiang. We are committed to creating a comfortable and pleasant rest environment for every guest. Thank you especially for your recognition of our Enthusiasts. His intimate service are the best interpretation of Canopy 's service concept of " Fresh feeling, forward thinking ". We look forward to serving you again in the future and continuing to create more memorable stay experiences for you. Wishing you a smooth journey and a happy life!
Guest User
Breezy Deluxe Twin Room
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 14, 2024
I hardly write a review for hotel , but this hotel really excellent in service , staff Cathy really helpful, she can take my request anytime of the day, really appreciated her effort. Beautiful night view of the hotel , so convenient just outside there are lots of food, shopping, scenery place, all walking distance. They have night shows with schedule provided by Cathy. Is definitely a place to stay if you are going xi an. They have weather forecast update just at the lift before you are out of the hotel. Many photo taking place for you to take photo if you love photo taking☺️ . Will return to the hotel again if I’m going back to Xi’an for vacation
6/16
Response from Property: Hello our dear Canopy guest, thank you for your sharing and recommendation, we are glad to see that you have left such beautiful photos.Canopy is located in the heart of the city that never sleeps in the Great Tang Mall, walking distance to the Big Wild Goose Pagoda.As the photo shows, the design inspiration and decoration of Canopy came from the Tang Dynasty.If you like Tang culture very much, Canopy must be a good choice.Every member of our staff is very friendly and will help you in a timely manner when you need it.Looking forward your next visit to Xi'an and come back to Canopy staying with us. Have a good day!🍊
Tan Boon Wui
Breezy Deluxe King Room
Stayed in Nov 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Nov 20, 2024
Nothing much to say about my stay in Hilton hotel. They have among one of best international hotel standard. Location was of cause superb, just right in the middle of 大唐不夜城。
Response from Property: Dear guest, thank you for your think highly of Canopy by Hilton Xi’an Qujiang. We are committed to creating a comfortable and pleasant rest environment for every guest. Thank you especially for your recognition of our Enthusiasts. His intimate service are the best interpretation of Canopy 's service concept of " Fresh feeling, forward thinking ". We look forward to serving you again in the future and continuing to create more memorable stay experiences for you. Wishing you a smooth journey and a happy life!🍊
Ching
Breezy Guestroom
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 26, 2024
Just less choice of food!!! everything perfect for all hardware and especially service from staff
Response from Property: Dear guest, thank you for your think highly of Canopy by Hilton Xi’an Qujiang. We are committed to creating a comfortable and pleasant rest environment for every guest. Thank you especially for your recognition of our Enthusiasts. They intimate service and efficient problem-solving ability are the best interpretation of Canopy 's service concept of " Fresh feeling, forward thinking ". We look forward to serving you again in the future and continuing to create more memorable stay experiences for you. Wishing you a smooth journey and a happy life!
Y
Breezy Guestroom
Stayed in Sep 2024
Family
5 review
5.0/5
Outstanding
Posted on Oct 25, 2024
I had a wonderful stay at this hotel! The front desk staff Molly was outstanding—friendly, professional, and always ready to help. They made check-in smooth and provided great recommendations for local spots. Their warm welcome set the tone for a fantastic visit. In addition, a special shoutout to the housekeeping ladies, who kept my room spotless and were always so polite and attentive. Their attention to detail made my stay even more comfortable. Highly recommend!
Response from Property: Dear guest, thank you for choosing to stay at Canopy by Hilton Xi’an Qujiang. We appreciate your positive feedback on our services and hope that our vibrant and lively environment, along with the local neighborhood culture, have left you with wonderful memories. We look forward to welcoming you again soon and providing you with a delightful and unique experience tailored just for you. Wishing you a smooth journey and a happy life!
SPWC
Breezy Guestroom
Stayed in Jan 2024
Couples
102 review
5.0/5
Outstanding
Posted on Feb 2, 2024
Moon yang is super good in service and explanation. Overall have a super good stay because the staff is all very friendly and nice. Location wise is damn good. Will defe come back here again when I’m here for holiday. Thank you
Response from Property: Hello our dear Canopy guest, thank you for sharing your feedback with us, .Looking forward your next visit to Xi'an and come back to Canopy staying with us. Have a good day!🍊
Juliette
Canopy Preferential Offer Queen Bed Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 1, 2024
Very good location, confortable and new facilities, very friendly and helpful staff, LACEY gave us a lot of help during our stay, will definitely come back again next time.
Response from Property: Hello our dear Canopy guest, thank you for sharing your feedback with us, .Looking forward your next visit to Xi'an and come back to Canopy staying with us. Have a good day!🍊
Yen Lew Ooi
Breezy Deluxe Twin Room
Stayed in Apr 2024
Family
5 review
5.0/5
Outstanding
Posted on Jun 4, 2024
Excellent service and good breakfast. I particularly love the location as it is located at the center of the Da Tang Bu Ye Cheng. The front desk manager, Darren was kind and gave us fruits plater as complimentary during the 2nd day of our stay. Room was clean, comfortable but would suggest to provide extra drinking water to guest as to improve the amenities.
Response from Property: Hello our dear Canopy guest, thank you for sharing your feedback with us, .Looking forward your next visit to Xi'an and come back to Canopy staying with us. Have a good day!🍊
Lingtze
Canopy Preferential Offer Queen Bed Room
Stayed in Apr 2024
Solo travelers
36 review
4.5/5
Great
Posted on Apr 25, 2024
Great location at Everbright street just next to it. Lots of eatery at surrounding. Aircond was at cooling temperature as the weather getting hot. Breakfast selection was great.
Response from Property: Hello our dear Canopy guest, thank you for sharing your feedback with us, .Looking forward your next visit to Xi'an and come back to Canopy staying with us. Have a good day!🍊
Guest User
Breezy Deluxe Twin Room
Stayed in Apr 2024
Family
9 review
5.0/5
Outstanding
Posted on Apr 14, 2024
Excellent hotel during our stay in XiAn. Location, cleanliness and service are all top-notch. The staff are very helpful, especially Lucy and Vivian
Response from Property: Hello our dear Canopy guest, thank you for sharing your feedback with us, .Looking forward your next visit to Xi'an and come back to Canopy staying with us. Have a good day!🍊
Lin Shawn
Chic Premium Room
Stayed in Nov 2023
Couples
1 review
5.0/5
Outstanding
Posted on Nov 26, 2023
amazing location next to a 2km high end shopping strip
Response from Property: Hello our dear Canopy guest, thank you for sharing your feedback with us, .Looking forward your next visit to Xi'an and come back to Canopy staying with us. Have a good day!🍊
Zhifei Byrnes (Fei)
Breezy Deluxe King Room
Stayed in Apr 2024
Couples
2 review
5.0/5
Outstanding
Posted on Apr 12, 2024
Great hotel, enjoyed the every aspect it has to offer. Highly recommended ✌️
Response from Property: Hello our dear Canopy guest, thank you for sharing your feedback with us, .Looking forward your next visit to Xi'an and come back to Canopy staying with us. Have a good day!🍊
HengKC
Breezy Guestroom
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 11, 2024
Good , service, location all good
Response from Property: Dear guest,we are be delighted for your affirmation. As you said, the location of Hilton Xi 'an Qujiang Huagai is very good, surrounded by many scenic spots, to meet your needs, but also convenient for you to shop at any time.Anyway, thank you for your recognition of the staff, and we are look forward to sharing a fresh journey with you again. Wishing you a happy life!
Guest User
Breezy Superior Room
Stayed in Apr 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 24, 2023
By far the best hotel stay in Xi’an (stated at the ritz carlton, the famous westin, and the canopy by hilton) - highly recommend! The hotel has great ambience and very well-managed with amazingly kjnd staffs. Especially, our duty manager Maggie was very helpful and addressed our concerns very promptly with satisfactory solutions. I will definitely visit here again whenever i come to xi’an!
Response from Property: Hello our dear Canopy guest, thank you for sharing your feedback with us, we are so glad to know that our Enthusiast Maggie gave you what you need, so you can simply feel better going forward. At every Canopy hotel, we refer to each team member as an Enthusiast who conveys to our guests and neighbors our positive, personal and caring culture. Looking forward your next visit to Xi'an and come back to Canopy staying with us. Have a good day!
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