Xi’an Hua Qing Palace Hotel & Spa

Xi’an Hua Qing Palace Hotel & Spa Reviews

Xi’an Hua Qing Palace Hotel & Spa

No.038 Huaqing Road, Lintong District, Xi'an, Shaanxi, 710600, ChinaView Hotel Details
Xi’an Hua Qing Palace Hotel & Spa
Xi’an Hua Qing Palace Hotel & SpaXi’an Hua Qing Palace Hotel & SpaXi’an Hua Qing Palace Hotel & Spa
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Xi’an Hua Qing Palace Hotel & Spa Guest Reviews

4.8/5
Excellent
1247 review
Verified reviews
Location4.9
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1247)
Positive reviews(1235)
Reviews with photos/video(529)
Great service(599)
Relaxing hot springs(317)
Classy environment(222)
Delicious breakfast(100)
Close to scenic area(47)
Garden view(39)
Perfect for kids(22)
Luxurious(13)
Negative reviews(12)
Guest User
Exclusive Hot Spring Double Bed Room
Stayed in Nov 2024
Couples
2 review
5.0/5
Outstanding
Posted on Dec 2, 2024
The absolute highlight of my Xian trip, hotel was gorgeous with great hotspring waters available in my room every night. Public hotspring in hotel was awesome as well (although on one of the days users were inconsiderate and soiled the public changing room toilets). Otherwise, pristine, astounding beauty during autumn, not too crowded, and private access to 华清池 was a big bonus. We stayed there 2 nights and visited the gardens both mornings before the crowds came. Breakfast was steaming hot and freshly prepared in the onsite restaurant, delicious. Location just behind Hua Qing metro (5 mins). We also took the cable car and walked up Li Mountain to 烽火台. Best hotel experience on my Xian trip! Highly recommend.
6/10
Response from Property: Dear valued guest, thank you for choosing to stay at Huaqing Yutang Hotel! Huaqing Yutang is designed with the concept of New Tang Palace, separated from Huaqing Palace by a wall. Living here feels like being in the prosperous era of the Tang Dynasty thousands of years ago. The hot springs originate from the pure natural hot springs at the foot of Mount Li, with a history of more than 6000 years and a constant temperature of 43 ℃ all year round. It is very suitable for vacation and leisure. Huaqing Yutang has many small surprises worth exploring, welcome to come and experience them often!
fluffygos
Boutique Room
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 3, 2024
Definitely worth every penny. Will absolutely recommend to anyone planning a relaxing day at Huaqing (and/or intending to visit the Terracotta Warriors). Regrettably we did not spend enough time (only an overnight stay). To truly appreciate the hot spring, would suggest 2 nights if time permits, so as to really make full use of the hotel facilities. We visited on the last day of the performance for the outdoor show - The Song of Everlasting Sorrow (长恨歌). Tickets were organized through the hotel concierge. Best to ask for middle section to the back so you have full view of the huge stage (including the actual mountain as the backdrop). The hotel organizes meet-up and then a slow stroll into the garden and then back to the hotel. If you plan to use the public hot spring, bring a swimsuit. Stunning hotel. Just do it.
Response from Property: Thank you for your choice and stay. We are glad that you had a perfect day at the hotel and also very happy that you enjoyed the performance of '长恨歌'. Thank you for your recommendation. See you again next time!
Guest User
Premier Hot Spring Room (Double Bed)
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 31, 2024
Beautiful property and the included photo service was unique and memorable! Beautiful place for photos and the photography service provided makeup and outfits that were from the tang dynasty! The show is also incredible. Both my wife and I felt like royalty!
Response from Property: Thank you for your stay and good reviews, and thank you very much for your recommendation, Huaqing Hot Spring Hotel looks forward to welcoming you again
❤️❤️Joanne
Premier Family Friendly Room (Queen bed)
Stayed in Oct 2024
Family
13 review
5.0/5
Outstanding
Posted on Oct 14, 2024
Very authentic stay in the palace. The complimentary hot spring is the highlight of the stay! Will recommend to friends!
Response from Property: Thank you for your stay and good reviews, and thank you very much for your recommendation, Huaqing Hot Spring Hotel looks forward to welcoming you again
Expat
Boutique Room
Stayed in Sep 2024
Solo travelers
124 review
5.0/5
Outstanding
Posted on Sep 26, 2024
Just 45 minutes out, Lintong is an amazing area. The small group trek turned into a solo overnight stay. The Hot Springs, food, rooms, service, and Property are amazing. One to one assistance from the Hotel staff. Thank you so much!
6/12
Response from Property: Thank you for choosing and staying, Huaqing Hot Spring has been flowing for 6,000 years, rich in minerals, thank you for your recognition and love of the hotel, and look forward to your next stay
Anonymous User
Tangyuan Family Room
Stayed in Sep 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 7, 2024
Highly recommend to stay here if you’re heading to Terracotta Army so you don’t have to rush back to the city. In this hotel, you get a nice hot bath, can enjoy the night show (which is one of the best and memorable show that I’ve ever watch), can have a nice stroll to the famous Huaqing Palace and there’s also free photography session for one hour. Would definitely recommend
Response from Property: Thank you for choosing and staying, happy to have a great day at the hotel, very honored to serve you and welcome you back
Guest User
Hot Spring Room (Double Bed)
Stayed in Dec 2024
Couples
3 review
5.0/5
Outstanding
Posted on Dec 9, 2024
Beautiful hotel with amazing hot springs at a historical site. Everything was charming, the staff even brought warm porridge in the evening, which was great after returning from a freezing evening seeing the show (also worth seeing) at the palace outside. A bit pricey for the region, but affordable by western standards. Highly recommend!
Response from Property: Thank you for your choice and praise! Huaqing Imperial Soup is located at the foot of Li Mountain, Huaqing Palace on the foundation, quiet and leisurely, the unique geographical advantages make the guests linger, it is your perfect choice for vacation relaxation. Thank you again for your affirmation of us, if you like it, please recommend us to your family and friends, and we look forward to meeting you again!
Guest User
Boutique Room
Stayed in Nov 2024
Couples
29 review
5.0/5
Outstanding
Posted on Dec 3, 2024
Awesome hotel inside huaqing palace, our stay included admission to the hotsprings , huaquing palace, travel photo and a room upgrade, staff very accommodating!!! Loved every single minute at this resort! Food was mediocre had hiccups ordering room service, but all was well handled and staff very apologetic, even gave us a free gift for the hassle and a beautiful cake for my birthday, highly recommended
Response from Property: Thank you for your choice and praise! Huaqing Imperial Soup is located at the foot of Li Mountain, Huaqing Palace is on the foundation, you can freely enter and exit the scenic spot with your hand, the hot spring originates from the "world's first hot spring" Huaqing Hot Spring, which has a history of more than 6,000 years, the water quality is rich in a variety of minerals and trace elements, which is very beneficial to the human body! It is a great honor to spend your birthday in Huaqing Royal Soup, thank you for your trust and support, and look forward to serving you again!
Superdeshy
Hot Spring Room (Double Bed)
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 29, 2024
Our experience at the Spring Hotel was absolutely wonderful. Every staff member we encountered was accommodating, warm, and genuinely seemed to work from the heart. The level of care and attention we received made our stay truly special. It's clear that this hotel values its guests, and we can't wait to come back. Highly recommended!
Response from Property: Thank you for your choice and compliment! The photo is indeed graceful and luxurious, solemn and generous, it is a great honor to get your full praise, Huaqing Yutang has been adhering to the service concept of Huaqing honor, sincere hospitality, your words are our greatest affirmation and encouragement! All our meticulousness and intimacy come from your intentions, and we are very happy about your satisfaction and comfort~ We said yes, see you and don't disperse!
Guest User
Premier Room (2 Beds)
Stayed in Mar 2024
Family
5 review
5.0/5
Outstanding
Posted on Apr 1, 2024
The service and facilities of the hotel are great! Location is great for visiting 兵馬俑and 華清池 。 The kids just love the outdoor onsen and in-room onsen pool.
Response from Property: Dear guest, receiving your praise, my friend and I are very happy. Thank you very much for your praise of the hotel's service, l will share your praise with theteam members, I believe that you will be as inspired as l am after learning, and also recommend to you our Royal School activities every Saturday, according to different seasons and different periods of custom DIY, welcome you and your family children to stay again experience.
International Woman of Mystery
Premier Family Friendly Room (Queen bed)
Stayed in Feb 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Feb 23, 2024
This place was absolutely fantastic, location was within Huaqing palace, beautiful old architecture, the staff were exceptional, so friendly and helpful. The breakfast buffet had a very good selection of both Chinese & Western food to suit everyone. Guests can enjoy the beautiful hot pools every night. The only downside was that the palace has an outdoor show several times a night and the sound is quite loud, we had to wear ear plugs to fall asleep. Otherwise we thoroughly enjoyed everything about this hotel.
Response from Property: Dear guest, we really thank you for choosing our Hotel!Huaqing Palace Hotel & SPA is located at the foot of the Mount Li,The hot spring is unique and precious,since it owns 6000 years history and was loved by Chinese ancient Emperors.the restaurant of Hotel with deep Chinese culture,serves a great selection of delicious cuisine,We deeply apologize for imperfect accommodation experience,Your feedback is very important to us,which is the driving force of our unremitting efforts to improve the quality of service!We are looking forward to your visit again!
Guest User
Boutique Room
Stayed in Jul 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jul 25, 2024
Beautiful luxurious room, in stunning palatial hot springs surroundings. Fantastic customer service, especially one receptionist (WeChat ID ********), both during our stay and afterwards. The room rate included -a superb buffet breakfast, -bathing in hot spring water in our private bath all ready for us when we returned from the Song of Everlasting Sorrow show (booked on the day via the hotel when no seats available via trip.com etc.) -hotel staff with a dragon lantern escorted us to & from the show -entrance ticket to the Tang palace & baths all day including arrival & departure days - 2 hour Tang hanfu photoshoot( makeup, dress & some photos). We paid ¥54 for husband too. -hotel hot springs. Treated royally. Excellent value¥150 room for 2
Response from Property: Thank you for your stay and good reviews, and thank you very much for your love of the hotel, staying at Huaqing Palace Resort and SPA and feeling the culture of the Tang Dynasty,Enjoy the royal hot springs, Xi'an welcomes you back again!
Jessie
Exclusive Hot Spring Round Bed Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 15, 2024
Very good service. And the staff 大伟 provided good service.
Response from Property: Thank you for your praise of David Shi, he is very happy to see your review, and I hope you can serve you next time!
Dr Mahdi
Premier Suite (Double bed)
Stayed in Nov 2023
Couples
25 review
3.2/5
Posted on Nov 26, 2023
The Chinese brand hotel is not good for foreigners, because they can’t speak English and they don’t give you good service like international hotels. At first they used google translate to talk with me, at second the price isn’t fair with services
Response from Property: Dear guest,We really thank you for choosing our Hotel!We deeply apologize for imperfect accommodation experience,Your feedback is very important to us,which is the driving force of our unremitting efforts to improve the quality of service!We are looking forward to your visit again and sincerely thank you for your support and love for Huaqing Palace Hotel & SPA!
Stanley.W
Hot Spring Room (Double Bed)
Stayed in Nov 2024
Couples
61 review
5.0/5
Outstanding
Posted on Dec 3, 2024
Xi'an, this ancient city with a long history, always makes people yearn for it. This time, to commemorate our anniversary, we chose the Huaqing Yutang Hotel located within the Huaqing Palace. As a five-star hot spring hotel, it attracts countless tourists with its luxurious facilities, beautiful environment and unique hot spring experience. As soon as we arrived at the hotel, we were attracted by its antique architectural style. The hotel's design cleverly blends tradition and modernity, retaining the historical charm of Huaqing Palace while incorporating modern comfort and convenience. The lobby is spacious and bright, decorated with various artworks, creating an elegant and warm atmosphere. The service staff at the front desk were friendly and patiently checked us in and introduced us to the hotel's various facilities and services. Our room is located on a high floor of the hotel, with a wide view overlooking the entire Huaqing Palace. The interior decoration of the room is simple yet luxurious, and the colors are warm and comfortable, making people feel relaxed as soon as they enter the door. The bedding is soft and skin-friendly, allowing us to have a good night's sleep. What surprised us most was that there was a private hot spring pool in the room. On this special day, we soaked in the hot springs, admired the scenery outside the window, and enjoyed this rare peaceful time. Breakfast was a highlight of our stay. The hotel's restaurant has an elegant environment and a variety of dishes. We tried a variety of delicacies, and we were hooked on every one of them. Especially the steaming bowl of soy milk, with its delicate taste and rich bean aroma, is something we will never forget. Moreover, the hotel also specially prepared a dessert for us - pear soup. The pear soup is sweet and delicious. It not only relieves tiredness, but is also very moist. Such small details made us feel the hotel's attentiveness and thoughtfulness. Of course, as a hot spring hotel, the hot spring experience of Huaqing Yutang cannot be missed. We chose to relax in the hotel's public hot spring area. The hot spring facilities here are complete, the environment is beautiful, and there are all kinds of hot spring pools. We soaked in the hot springs and admired the surrounding scenery, feeling completely relaxed. Moreover, the service staff in the hot spring area are also very warm and considerate. They bring us tea and snacks from time to time, which makes us feel very warm. During this stay, we also visited other attractions in Huaqing Palace. As one of Xi'an's famous attractions, Huaqing Palace not only has a long history and cultural heritage, but also has many exquisite buildings and scenery. We walked around the park and felt the charm and style of this ancient city. We felt that we had chosen the right place for this trip. Overall, we were very satisfied with our anniversary trip at Huaqing Yutang Hotel. We felt this was a very worthwhile experience. Moreover, this trip also made us fall in love with the city of Xi'an even more. Its rich history, rich culture and cuisine keep us coming back. I hope I will have the opportunity to come here again in the future and continue to explore the charm of this ancient city. This stay experience gave us a deep understanding of what true five-star service is. From check-in to departure, every detail made us feel the hotel's care and enthusiasm. Whether it is the decoration of the room, the improvement of the facilities, or the attitude and service quality of the service staff, we feel that this trip is really worth the money. In the future, we will definitely recommend this hotel to more friends so that they can also experience this rare luxury and comfort.
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6/12
Response from Property: Thank you for your choice and praise! We are very honored to receive your full praise. Huaqing Yutang has always been adhering to Huaqing's honorable service concept and sincere hospitality. Your words are the greatest affirmation and encouragement to us! All our meticulousness and thoughtfulness come from our care for you. We are very happy that you are satisfied and comfortable with your stay. We look forward to your stay again!