UrCove by HYATT Xi'an Jing kai

UrCove by HYATT Xi'an Jing kai Reviews

UrCove by HYATT Xi'an Jing kai

Block A, Jingfa Building, Fengcheng 2nd Road, 132 Weiyang Road, Weiyang District, Xi'an, Shaanxi, ChinaView Hotel Details
UrCove by HYATT Xi'an Jing kai
UrCove by HYATT Xi'an Jing kaiUrCove by HYATT Xi'an Jing kaiUrCove by HYATT Xi'an Jing kai
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UrCove by HYATT Xi'an Jing kai Guest Reviews

4.8/5
Excellent
1088 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1088)
Positive reviews(1078)
Reviews with photos/video(215)
Friendly front desk staff(118)
Classy environment(105)
Awesome amenities(91)
Close to metro(85)
Delicious breakfast(51)
Convenient parking(37)
Easy to get around(34)
Stayed multiple times(12)
Negative reviews(10)
Guest User
Superior Double Room
Stayed in Thg6, 2024
Solo travelers
5 review
4.2/5
Very Good
Posted on 29 Thg6, 2024
Easy (3-min walk) to get to the subway station Shitushuguan of line 2 which leads to most of the tourist attractions. Got an excellent massage shop at the Jing Kai Building (3/F) next to the hotel building.
Response from Property: Hello, thank you for choosing the Yifei Hotel, a brand of Hyatt Group, and for your good comments on the hotel in your busy schedule. Our first task is to provide an excellent guest experience. Your comments have given us positive affirmation, and our efforts and dedication to "friends" to create a positive and lasting experience. We sincerely look forward to bringing you a better and better service experience in the near future. Thank you. General Manager Tiger Tiger
JChen
Superior Double Room
Stayed in Thg11, 2023
Solo travelers
8 review
5.0/5
Outstanding
Posted on 21 Thg11, 2023
Service is good despite checking in at late hour. There’s some construction around but it’s still ok. There’s a train station within 1 min walk from hotel. Hotel entrance is a 1 min walk from the main road. And there’s a 24 hour convenient store next to the hotel.
6/8
Response from Property: Dear guest, first of all, thank you for your choice and trust in us. Our room has smart home appliances such as mini bars, capsule coffee machines, and small refrigerators, dedicated to creating a comfortable and convenient check-in experience for guests. Looking forward to your next stay and wishing you a pleasant life~General Manager Tiger 虎
Guest User
Superior Double Room
Stayed in Thg5, 2024
Family
1 review
5.0/5
Outstanding
Posted on 27 Thg6, 2024
It was a pleasant stay for us, great location and friendly staffs. Highly recommended!
Response from Property: Hello, thank you for choosing the Yifei Hotel, a brand of Hyatt Group, and for your good comments on the hotel in your busy schedule. Our first task is to provide an excellent guest experience. Your comments have given us positive affirmation, and our efforts and dedication to "friends" to create a positive and lasting experience. We sincerely look forward to bringing you a better and better service experience in the near future. Thank you. General Manager Tiger Tiger
k-c
Superior Double Room
Stayed in Thg10, 2023
Couples
27 review
4.5/5
Great
Posted on 13 Thg10, 2023
Location was good with good food selection eateries nearby
Guest User
Superior Room (2 beds)
Stayed in Thg11, 2023
Friends
5 review
5.0/5
Outstanding
Posted on 4 Thg1, 2024
Great service at both the reception and breakfast station. Heavy duty washing machine and dryers for clothes available. Train station is 3min away. Bed is comfy, good quality toiletries available. Do note when going to the hotel for the first time, there is no porch area, main door is a min walk from the carpark/main road
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Xi'an Jingkai Yifei Hotel and giving us high praise! The store is located in the bustling central area of Xi'an Economic Development Zone, adjacent to well-known commercial districts such as Xi'an North Station, Municipal Government, Daming Palace, and Xinjia Temple. The hotel takes a 1-minute walk to Subway Line 2 and Line 8 (under construction) City Library Station. The hotel is approximately a 15 minute drive from Zhonggulou and Huimin Street, a 25-30 minute drive from Dayan Pagoda, the Tang Dynasty Night City, and the Tang Dynasty Furong Garden, a 10 minute drive from Xi'an North Station, and a 25 minute drive from Xianyang International Airport, providing convenient travel for you to visit the ancient capital of thirteen dynasties. Your satisfaction is our greatest driving force for progress, and we sincerely invite you to come again! Wishing you a happy life! General Manager Tiger Tiger
Guest User
Superior Double Room
Stayed in Thg7, 2024
Family
3 review
5.0/5
Outstanding
Posted on 14 Thg7, 2024
The hotel is in a good location, easy to find, not on the side of the road, and very quiet. Not noisy. There are many rooms. The facilities in the room are complete, the hygiene is good, and there are free drinks. Check-out was at 2 pm, so there was no rush at all. It was good to check out just in time to catch the high-speed train. The breakfast buffet has many varieties and is very friendly to outsiders. Xixi's service is very good, thumbs up.
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Response from Property: Hello, thank you for choosing Yi Fei Hotel, a brand of Hyatt Group, for your trip, and for taking the time to review the hotel. Our first priority is to provide an excellent guest experience. Your review has given us positive recognition. We are The hard work and dedication "Friends" put into creating a positive and lasting experience. We sincerely look forward to bringing you a better and more complete service experience in the near future, thank you.
Ziyouzizaide🐟
Superior Room (2 beds)
Stayed in Thg7, 2024
Family
20 review
5.0/5
Outstanding
Posted on 16 Thg7, 2024
The location is very good, 100 meters from the subway entrance. You can order most of the food for takeout and the robot will deliver it directly to the room. The hotel's lili service is good. When I checked in, I was helped to upgrade the room type. The hotel provided plenty of bottled water and sour plum soup, and provided two room cards, which was very convenient. The room facilities are very good, Dyson hair dryer, coffee capsule machine, smart toilet, the price-performance ratio is still very high, there are many places to eat nearby, I will stay here next time! Like 👍
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Response from Property: Seeing your good comments, I can feel your satisfaction with us through the screen, which is really touching. The superior geographical location, unique design style, comfortable and clean living environment, and complete facilities and equipment are the reasons why many customers choose Xiaofei. Intimate and meticulous service, let every friend see our smile, feel our sincerity, and feel the warmth and comfort of home is our tireless pursuit. At the same time, thank you for your full affirmation of our service work. We will continue to work hard and hope that you and your family will choose Xiaofei again next time.
Tubaba
Superior Double Room
Stayed in Thg7, 2024
Business travelers
27 review
5.0/5
Outstanding
Posted on 12 Thg7, 2024
The hotel has a strategic location. I stay there often. It is convenient for traveling. The rooms are clean and sanitary. The robot is particularly convenient for delivering things. The front desk service Lili is also very enthusiastic. I will continue to stay here.
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Response from Property: Hello dear guests! Thank you for choosing Xi'an Jingkai Yifei Hotel among many hotel brands and taking time out of your busy schedule to share your stay experience with us. We will definitely strive to do better and sincerely look forward to meeting you again. As a mid-to-high-end brand hotel, Yi Fei has always followed the thoughtful and appropriate service concept and is committed to providing every guest with a true home away from home experience. We look forward to your stay again and wish you a happy life!
Guest User
Superior Double Room
Stayed in Thg7, 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on 11 Thg7, 2024
First time staying at the hotel. The location of the hotel is good and very convenient. The facilities are also very good and the breakfast is very good. The front desk service is very meticulous, and Jingjing and other waiters are warm and thoughtful.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at Xi'an Jingkai Yifei Hotel! The hotel was newly opened last year. The overall decoration is mainly business-like and simple, pursuing simplicity and beauty. Automatic toilets and AI smart phone speakers are standard features in guest rooms, which is one of our brand features. In addition, have you noticed that our rooms are equipped with fully automatic capsule coffee machines instead of ordinary instant coffee? If you stay in an executive room or above, we are also equipped with Dyson hair dryers and other equipment. You are welcome to experience other room types in the future. wish you a happy life!
Guest User
Superior Double Room
Stayed in Thg7, 2024
Friends
1 review
5.0/5
Outstanding
Posted on 9 Thg7, 2024
The check-in experience is quite good, the front desk service is good, Miss Lili is very considerate, the hotel environment is also good, the room I stayed in is also very good, clean, hygienic and tidy, I especially recommend the breakfast, it is very rich, highly recommended, I will come again next time choose.
Original TextTranslated by Google
Response from Property: It is really touching to see your positive comments and feel your satisfaction with us through the screen. The superior geographical location, unique design style, comfortable and clean living environment, and complete facilities and equipment are the reasons why many customers choose Xiaofei. Attentive and meticulous service, allowing every friend to see our smiles, feel our sincerity, and feel the warmth and comfort of home is our tireless pursuit. At the same time, thank you for your full affirmation of our service work. We will continue to work hard. , I hope you and your family will choose Xiaofei again next time.
Anonymous User
Superior Double Room
Stayed in Thg7, 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on 5 Thg7, 2024
A very luxurious hotel. I came here on a business trip and searched it online. After looking at this one, I chose to move in. The service in April at the front desk was very friendly. The room is very spacious with large glass, and there is a sunken square outside the door. The environment is also very good, and there is a coffee shop downstairs. . There is also a laundry room and the gym are all free. Because I was on a business trip and didn't drive, there was a seemingly free parking lot at the back. It was a really good hotel. I'll come back next time I'm on a business trip.
Original TextTranslated by Google
Response from Property: Hello, thank you for choosing Yi Fei Hotel, a brand of Hyatt Group, for your trip, and for taking the time to review the hotel. Our first priority is to provide an excellent guest experience. Your review has given us positive recognition. We are The hard work and dedication "Friends" put into creating a positive and lasting experience. We sincerely look forward to bringing you a better and more complete service experience in the near future, thank you.
Guest User
Superior Double Room
Stayed in Thg7, 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on 5 Thg7, 2024
Yifei has always been my favorite hotel. I often travel on business. Whenever I go to a city, I choose Yifei. This hotel is exquisite and small, and the lobby is very warm. Sister Lili is more enthusiastic, and there is free sour plum soup in the lobby! The hotel is very smart, and the robot is particularly fun. Feel free to experience it.
Original TextTranslated by Google
Response from Property: Hello, thank you for choosing Yi Fei Hotel, a brand of Hyatt Group, for your trip, and for taking the time to review the hotel well despite your busy schedule. Our first priority is to provide an excellent guest experience. Your review has given us positive recognition. We are The hard work and dedication "Friends" put into creating a positive and lasting experience. We sincerely look forward to bringing you a better and more complete service experience in the near future, thank you. General Manager Tiger
Guest User
Superior Room (2 beds)
Stayed in Thg7, 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on 5 Thg7, 2024
The hotel is not close to the road, it is very quiet, and it is close to the subway entrance, making travel very convenient. The hotel environment is clean, elegant and charming, and Xixi's warm and thoughtful service makes people feel extremely comfortable. The Japanese coffee and night drinks outside the hotel are great.
Original TextTranslated by Google
Response from Property: Hello, thank you for choosing Yi Fei Hotel, a brand of Hyatt Group, for your trip, and for taking the time to review the hotel. Our first priority is to provide an excellent guest experience. Your review has given us positive recognition. We are The hard work and dedication "Friends" put into creating a positive and lasting experience. We sincerely look forward to bringing you a better and more complete service experience in the near future, thank you.
Guest User
Executive Room (2 beds)
Stayed in Thg7, 2024
Business travelers
34 review
5.0/5
Outstanding
Posted on 5 Thg7, 2024
Xixi's service at the front desk of the hotel is warm and thoughtful, and all the problems raised are solved attentively. The hotel is not on the side of the road, so you don't feel noisy at all. The overall environment is warm and quiet, and the rooms are clean and tidy. Recently, there are decorations for the World Cup, which is very nice. I will still choose it next time.
Original TextTranslated by Google
Response from Property: It is really touching to see your positive comments and feel your satisfaction with us through the screen. The superior geographical location, unique design style, comfortable and clean living environment, and complete facilities and equipment are the reasons why many customers choose Xiaofei. Attentive and meticulous service, allowing every friend to see our smiles, feel our sincerity, and feel the warmth and comfort of home is our tireless pursuit. At the same time, thank you for your full affirmation of our service work. We will continue to work hard. , I hope you and your family will choose Xiaofei again next time.
Guest User
Superior Room (2 beds)
Stayed in Thg7, 2024
Friends
1 review
5.0/5
Outstanding
Posted on 6 Thg7, 2024
This hotel is eye-catching. I compared many hotels online. I went out with my friends for three days and it felt very good. The lobby is simple and elegant. The Japanese coffee and night wine at the door are very nice. The service from the front desk lady Xixi is very warm and super good. Everyone. If you have the opportunity, you can choose their home and experience it.
Original TextTranslated by Google
Response from Property: It is really touching to see your positive comments and feel your satisfaction with us through the screen. The superior geographical location, unique design style, comfortable and clean living environment, and complete facilities and equipment are the reasons why many customers choose Xiaofei. Attentive and meticulous service, allowing every friend to see our smiles, feel our sincerity, and feel the warmth and comfort of home is our tireless pursuit. At the same time, thank you for your full affirmation of our service work. We will continue to work hard. , I hope you and your family will choose Xiaofei again next time.