No.2 Middle Section of Huancheng South Road, Beilin District, Xi'an, Shaanxi, ChinaView Hotel Details
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Platinum wan'ao Victory Hotel Guest Reviews
4.7/5
Outstanding
3264 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(3264)
Positive reviews(3226)
Reviews with photos/video(1042)
Large rooms(619)
Easy to get around(540)
Friendly front desk staff(452)
Close to metro(331)
Delicious breakfast(191)
Well designed(113)
Loved the night views(47)
Nice bathtub(37)
Negative reviews(38)
Katsiaryna
Haipai Scenic View Double Bed Room
Stayed in Jun 2024
Solo travelers
13 review
5.0/5
Outstanding
Posted on Jun 16, 2024
I was staying in the hotel one night, and was satisfied with location and environment. Friendly staff, they don't speak English but they was ready to find ways how to communicate, they tried to help as much as they can. I was supposed how big my room was, everything was clean and looked nice. The view from my room was directly to the city wall and it looked nice at night time. Breakfast was good, but I didn't like the quality of coffee. In my next trip to Xian, I would like to stay at this hotel.
6/14
Response from Property: Thank you for your five-star review. Your affirmation is the greatest support for us! It is an honor to receive your full praise. We will continue to maintain high-quality service. Thank you for sharing this love with everyone. Satisfaction is just the starting point. Your satisfaction is our pursuit. Xiaoao believes that guests are neighbors, so Xiaoao is particularly concerned about everything in your stay. Xiaoao will definitely show you a better self, always be by your side, and serve every family member with inspiration. Looking forward to your stay again~~
Jonathan
Haipai Audio-Visual Double Bed Room
Stayed in Dec 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 8, 2023
My first time to Xi'An, and the hotel was in an amazing location. Right across the street from the south side of the City walls, and a literal 2 minute walk from the metro station exit A.
Room was amazingly big, and heating was great. I personally prefer cooler weather so I just turned off the heater and opened the window to sleep.
Thanks to 小秦 for accommodating my late check out since my flight out was late at night.
10/10 would come back here if I was coming to Xi'an.
Guest User
Haipai Audio-Visual Double Bed Room
Stayed in Sep 2023
Couples
9 review
3.5/5
Posted on Sep 5, 2023
We are a bit disappointed. The reviews showed a very good hotel. But we didn’t find it as good as in the reviews.
Pro
- room spacious
- service good/okay
Negative
- shower not perfectly cleaned limescale deposits, bathtub overflow damaged.
- a dirty furniture
- loud refrigerator
- thin walls inside. Every door closure you hear perfectly…
We didn’t complained because we only stayed for sleeping.
ArcherWJ
Haipai Scenic View Double Bed Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 1, 2024
The Platinum Wan'ao Victory Hotel is located at Exit A of Xi'an Metro Line 4, which is extremely convenient. With the help of Xiaojie at the front desk, I checked into a high-rise king-size bed room near the city wall. The room was clean and tidy without any peculiar smell. The scenery of the ancient city was unobstructed. The extremely large room actually had a small living room. The dry and wet partitions and bathroom partitions avoided mutual interference. It was a great choice to start the ancient city tour from here.
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6/10
Response from Property: Dear little master, hello, the passing of shooting stars touches the night sky, the deep family affection touches life, the romantic scenery touches tourists, and your praise touches Xiaoao. Thank you, we will continue to maintain high-quality service and flawless experience. I hope all the "good" will turn into the deepest blessings and float to your side with the wind! Looking forward to your visit again, I wish you a pleasant journey
Guest User
Haipai Scenic View Double Bed Room
Stayed in Sep 2024
Business travelers
74 review
4.2/5
Very Good
Posted on Sep 5, 2024
Get off at Hepingmen Subway Station; convenient transportation; lots of delicious food nearby; convenient to SKP for shopping; friendly service; ok room hygiene; bad water in the room; although the hotel has a view room with a view of the city wall; it has never been clean; every time I stay here, it is always so dirty; no view;
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Guest User
Haipai Scenic View Double Bed Room
Stayed in Aug 2024
Family
11 review
5.0/5
Outstanding
Posted on Aug 24, 2024
A hotel suitable for family travel. The air conditioning is great. Believe me, air conditioning is more important than anything else when traveling in summer. When we left, the front desk lady was very considerate. Knowing that we were going to the city wall, she took the initiative to provide water and snacks. It is less than 100 meters away from Line 4, which can go to the airport, Terracotta Warriors, and Big Wild Goose Pagoda. The air conditioning is very quiet, which is really a strong point.
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Guest User
Haipai Audio-Visual Twin Room
Stayed in Aug 2024
Family
28 review
5.0/5
Outstanding
Posted on Aug 24, 2024
The hotel room is large and clean. The bathroom and toilet are separated into two rooms. The mattress and bedding are very comfortable. The sound insulation effect is good and the sleep quality is high. The hotel has a good view and convenient travel. The attitude of the hotel service staff is very good, and the stay experience is very good.
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Response from Property: In the journey of life, we gradually know that sincerity is the most important thing between people. Xiaoao treats every guest with the most sincere heart, and receiving your love and support makes Xiaoao feel that receiving is the happiest gift! I wish you happiness! Looking forward to seeing you again
Guest User
Haipai Scenic View Double Bed Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 23, 2024
The room is big enough, and you can see the night view of the city wall in the room.
Convenient transportation, downstairs is the Hepingmen subway exit A, and it is also close to the Dongcangmen morning market, a 6-minute walk.
The hotel has a rich breakfast, a combination of Chinese and Western.
There are disposable bathtub bags at the front desk
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Response from Property: Hello, dear guests! Every encounter is cherished by us, and your satisfaction is our greatest pursuit. Today is also a happy day. Xiaoao loves making friends and loves all beautiful things. Flowers bloom all year round, and we welcome guests with a smile. We will definitely make persistent efforts, make continuous progress, and do better! Sincerely look forward to meeting you again~
Woody
Haipai Exclusive Twin Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 24, 2024
My child and I are very satisfied with the hotel we booked for this trip. The room is large, well-planned, and has a good sanitary environment. The hotel staff is warm and thoughtful, and the breakfast is rich in variety. The hotel is located near the city wall, with convenient transportation around, and the subway can go directly to all major attractions. Therefore, I must give a big thumbs up! 👍
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Response from Property: Thank you for your praise. We are flattered and motivated to work harder. We will continue to work hard to provide you with better services. We will be satisfied if you have a good stay! We hope that Xiaoao can give you the feeling of home, relaxation and warmth. Welcome to visit us next time! I wish you a happy life
miumiuini
Haipai Scenic View Double Bed Room
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 13, 2024
The room is clean, well-equipped, and equipped with smart whole-house technology. Everything can be called, and there is a robot delivery service. The environment design is very advanced, and I am very satisfied with the service management of the front desk. It is next to the subway station, and it is very convenient to travel in the city center, not far from anywhere.
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Response from Property: The most lively city is Chang'an, and the most prosperous is the Tang Dynasty! Thank you for your support and praise. Use thoughts to shorten the distance, use smiles to prolong memories, use touches to melt ice and snow, use persistence to exchange forever, and use sincerity to repay sincerity. I wish your dreams come true. I hope that every time you have a wonderful trip, you will be different. I look forward to meeting you next time!
Guest User
Haipai Exclusive Twin Room
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 7, 2024
The room is super big, with convenient transportation. There is a subway downstairs, which is very convenient to the train station and the airport. You can see the city wall directly opposite. The breakfast is rich and delicious. However, there is a small suggestion. The blanket in front of the sofa chair is raised, which is easy to trip and fall. It is best to remove it.
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Response from Property: Thank you for your 5-point praise. Your satisfaction is the motivation for us to continue working hard. The fresh and elegant style and high-quality service make you feel warm and casual at home. Thank you for your affirmation of Xiaoao. If you like Xiaoao, please recommend Xiaoao to more friends. Xiaoao will often bring you surprises.
Huluoboxiaotuzibailuobo
Haipai Scenic View Double Bed Room
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 11, 2024
The location of the hotel is extremely convenient. The front desk lady is also great, with a good attitude. The hotel is clean and has a large bathtub. There is a subway downstairs, so it is convenient to go anywhere. Even if it rains heavily, you won't get wet when you return to the hotel. The hotel breakfast is also good. We stayed for 7 days. The breakfast will be slightly changed every day. The auntie will replenish the drinks in the refrigerator for you every day. You can see the city wall outside the window, and the takeaway robot can also deliver it. It is recommended to bring a pair of bath slippers. In short, this is a hotel that relatives and friends will recommend to Xi'an!
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6/7
Response from Property: I like a sound, which is the breeze blowing off the dewdrops; I appreciate a picture, which is the bright moon embellishing the starry sky; I continue to enjoy the orchid filling the valley; I bless a friend, which is you who smiles at the message. I wish you happiness in the hot summer season! I look forward to seeing you come home again, Xiaoao is waiting for you
Jingranbiwohailan
Haipai Exclusive Twin Room
Stayed in Aug 2024
Family
37 review
5.0/5
Outstanding
Posted on Aug 5, 2024
The location is very good, just outside the subway, very easy to find; the hotel room is very large, very eye-catching, very comfortable, full marks; the hotel service is also very good, and the price/performance ratio is very high.
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Response from Property: Thank you for your high praise. Seeing that you wrote so many heart-warming comments, Xiao Ao's friends were very touched and thank you very much for your encouragement, which gave Xiao Ao the motivation to continue to work hard. I hope that in the days to come, we can continue to meet each other in the vast sea of people, and our friendship will last forever~ I wish you that in the new year, the unknown road will be full of sunshine; I hope that all your waiting will be that your wishes come true.
lixiaoxiao0909
Shanghai-Style Family Room
Stayed in Aug 2024
Family
2 review
3.2/5
Posted on Aug 9, 2024
The room is big and new, which deserves praise. But the design is too weird. The hotel manager or designer has no hotel experience at all. As shown in the picture below, 1. The washbasin is small and shallow, and the faucet is stuck in the center of the circle. There is no place to put your face. When you wash your face, water splashes everywhere. 2. There is no handle inside the glass door of the shower room. How to open the door after taking a shower? 3. The toiletries platform in the shower room is actually in the middle, which is very easy to bump into the lower back, a major safety hazard😫! 4. The weird thing is that there is a separate washbasin in the bathroom, but there is no towel or hand sanitizer. 5. There is a refrigerator cabinet in the room, but there is no gap to open the door! You have to drag the refrigerator out to open the door, which is amazing. 6. There is only one waiter in the breakfast room, who is responsible for all matters in the restaurant.
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Response from Property: Dear lixiaoxiao0909, thank you very much for choosing to stay at Xi'an Bojin Wan'ao Shengli Hotel and for your sincere comments. The hotel is located in the core area of Beilin District. The family room is 65 square meters. We specially hired a famous Shanghai designer to create it in the style of old Shanghai. Each room is equipped with customized toiletries from Chando. We humbly accept the problem you mentioned and do our best to improve it. The bad experience you brought to you during your stay is also a shortcoming in our work. Thank you for pointing it out. I wish you: well!
Maliangrong
Haipai Exclusive Twin Room
Stayed in Aug 2024
Family
50 review
5.0/5
Outstanding
Posted on Aug 5, 2024
The room is large, clean and tidy, with a separate sitting area, complimentary drinks in the refrigerator, complete settings, large TV, large space, separate bathroom design, breakfast is very appreciated
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Response from Property: I hope that when you hear Xiao Ao's name, your eyebrows will smile and your cares will be cut endlessly and turn into tenderness around your fingers. Thank you dear guest, your recognition of Xiao Ao makes Xiao Ao feel grateful. We look forward to meeting you again. May your eyes have light, your wishes can come true, your actions can come true, and your smile will always be with you! May you be loved and lovely all your life! See you next time~