Xuanhening Hotel Reviews
Xuanhening Hotel
Yanta District, Xi'an, Shaanxi, ChinaView Hotel Details
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1 night
Xuanhening Hotel Guest Reviews
4.8/5
Excellent
399 review
Verified reviewsLocation4.7
Amenities4.8
Service4.8
Cleanliness4.7
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All reviews(399)
Positive reviews(394)
Reviews with photos/video(68)
Awesome amenities(63)
Classy environment(60)
Many amenities(19)
Friendly front desk staff(15)
Well decorated(11)
Well designed(10)
Close to metro(9)
Loved the night views(8)
Negative reviews(5)
omario81
Executive Double Room
Stayed in Apr 2024
Solo travelers
8 review
Amazing
Posted on May 6, 2024
Convenient location,near Zhang ba Lu 1 Metro station,and Also a walking distance to a shopping Mall with places Like McDonald's, Starbucks,7 eleven and many others, staff is friendly and the room was a Good value for the money and I specially liked the bathroom and shower that were very luxurious, I'd recommend staying there and I'd stay there again if I am ever in Xi'an,cheers!
6/7
Response from Property: Thank you very much for choosing our hotel and leaving a good review. We are honored to bring you comfort and good memories during your stay. All hotel staff can only repay your praise and affirmation by providing more professional and attentive services and treating every guest sincerely. The development of the hotel is inseparable from your long-term support and love. We sincerely look forward to your visit again! I wish you and your family all the best and happiness every day.
Christian Angelo Libiano
Cozy Double Room
Stayed in Feb 2024
Couples
5 review
Outstanding
Posted on Feb 29, 2024
One of the best hotel during trip. They had a dog who helps with the welcome phase. View in the building was nice and everything was clean and the rest room systems were excellent.
Response from Property: Thank you very much for choosing to stay at our hotel and leaving a positive review. We are honored to bring you comfortable and beautiful memories during your stay. Only by providing more professional and attentive service, treating every guest with sincerity, can we repay your praise and recognition. The development of the hotel cannot be separated from your long-term support and kindness. We sincerely look forward to your visit again! Wishing you and your family all the best and happiness every day
麦琪 3
Executive Double Room
Stayed in Mar 2024
Couples
2 review
Outstanding
Posted on May 10, 2024
really nice hotel it was very clean and the location is very good
Response from Property: Thank you very much for choosing our hotel and leaving a good review. We are honored to bring you comfort and good memories during your stay. All hotel staff can only repay your praise and affirmation by providing more professional and attentive services and treating every guest sincerely. The development of the hotel is inseparable from your long-term support and love. We sincerely look forward to your visit again! I wish you and your family all the best and happiness every day.
Mahaboob
Executive Double Room
Stayed in Mar 2024
Travel with friends
9 review
Outstanding
Posted on Mar 18, 2024
Good good good
Response from Property: If you have dreams in life, your smile will be bright; if you are full of hope in the future, your road ahead will be wide; if you have friends in your heart, your mood will be cheerful; if you have someone to think about, your friendship will be long-lasting; if you send greetings frequently, you will feel that they are by your side! Full of good reviews, warm in our hearts, everything is for your consideration, and we hope that every encounter with you here will be wonderful~
Ellie Kh
Cozy Double Room
Stayed in Jun 2024
Solo travelers
4 review
Outstanding
Posted on Jul 12, 2024
Good location, clean apartment, the friendly staff
Response from Property: ❤️Free self-service washing machine is provided❤️ Dear guests: Thank you for choosing us and giving support and love to the hotel. Your satisfaction with the hotel facilities and services is the driving force of the work of all hotel staff. Making every guest feel at home is our ultimate goal of service. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, which is the best choice for you to go out. It is our honor to serve you, and all hotel staff look forward to your next visit
甜甜：）
Business Room (2 Beds)
Stayed in May 2024
Travel with friends
1 review
Very Good
Posted on May 8, 2024
clean, comfortable
Response from Property: 非常感謝您選擇我們酒店入住並留下好評。能為您此次居停帶去舒適和美好的回憶，我們感到榮幸之至，酒店全體員工唯有以更加專業及用心的服務，真誠對待每一位賓客，才能回報您如此的表揚與肯定，酒店的發展離不開您長期的支持與厚愛，真誠期待您的再次光臨！祝您及家人一切安好、天天開心
Yulchange
Cozy Double Room
Stayed in Aug 2024
Couples
5 review
Great
Posted on Aug 21, 2024
You can see Xi'an High-tech CBD from the hotel room. It is a 15-minute walk from Zhangba 1st Road Station on Line 6. There is also a bus stop downstairs. The front desk is on the 10th floor. The guest rooms are on different floors. The environment is very good!
Original TextTranslated by Google
Response from Property: 尊敬的賓客:感謝您選擇我們並對酒店給予支持與厚愛。您對酒店設施及服務的滿意是酒店全體員工工作的動力，讓每位賓客都能感受到賓至如歸的感覺是我們服務的最終目標。酒店客房温馨的佈置，並配有免費高速WIFI，是您外出的最佳選擇。為您服務是我們的榮幸，酒店全體員工期待您的下次光臨
Anonymous User
Cozy Double Room
Stayed in Aug 2024
Other
2 review
Outstanding
Posted on Aug 19, 2024
The room was very clean. The hotel was soundproof and the air conditioning was very cool.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel facilities and services is the driving force for all hotel staff to work. Making every guest feel at home is our ultimate goal. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, which is the best choice for you to go out. It is our honor to serve you, and all hotel staff look forward to your next visit.
Guest User
Cozy Double Room
Stayed in Jul 2024
Solo travelers
2 review
Outstanding
Posted on Aug 2, 2024
The room is very good, the environment is very neat and elegant, the sanitation is very clean and there is an auntie to clean every day. If there is a vacancy, you can upgrade to a free room. It can be said that the cost performance is very high.
Original TextTranslated by Google
Response from Property: ❤️Free self-service washing machine is provided❤️ Dear guests: Thank you for choosing us and giving support and love to the hotel. Your satisfaction with the hotel facilities and services is the driving force of the work of all hotel staff. Making every guest feel at home is our ultimate goal of service. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, which is the best choice for you to go out. It is our honor to serve you, and all hotel staff look forward to your next visit
Anonymous User
Executive Double Room
Stayed in Jun 2024
Family
6 review
Very Good
Posted on Jul 17, 2024
Basic needs are met, and the room manager is very nice. Basic needs are met, and the room manager is very nice. Basic needs are met, and the room manager is very nice. Good review!
Original TextTranslated by Google
Response from Property: 酒店回覆內容：❤️提供免費自助洗衣機❤️ 尊敬的賓客:感謝您選擇我們並對酒店給予支持與厚愛。您對酒店設施及服務的滿意是酒店全體員工工作的動力，讓每位賓客都能感受到賓至如歸的感覺是我們服務的最終目標。酒店客房温馨的佈置，並配有免費高速WIFI，是您外出的最佳選擇。為您服務是我們的榮幸，酒店全體員工期待您的下次光臨
Anonymous User
Cozy Double Room
Stayed in Jun 2024
Other
2 review
Outstanding
Posted on Jun 6, 2024
The room has good lighting. It is equipped with disinfected slippers and disposable slippers. Good review. I like the overall decoration style. Good review
Original TextTranslated by Google
Response from Property: ❤️Free luggage storage❤️ Special thanks to your full score review. Your support and encouragement are the greatest motivation for us to move forward. Xuanhening Hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Sincerely look forward to your visit again! I wish you a good mood every day!
Guest User
Cozy Double Room
Stayed in Apr 2024
Travel with friends
1 review
Amazing
Posted on May 1, 2024
The hotel has an elegant environment, is not far from the subway station, has complete facilities, clean and tidy rooms, and is surrounded by snack streets and party halls. The bedding is comfortable, and both the hardware and software are excellent. The room is spacious and bright, and the service is thoughtful and meticulous, making people feel particularly comfortable and warm. We arrived early and saw that we had waited for a long time, so they upgraded our room for free. It was a very pleasant accommodation experience.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our hotel and leaving a good review. We are honored to bring you comfort and good memories during your stay. All hotel staff can only repay your praise and affirmation by providing more professional and attentive services and treating every guest sincerely. The development of the hotel is inseparable from your long-term support and love. We sincerely look forward to your visit again! I wish you and your family all the best and happiness every day.
Flora_189
Cozy Double Room
Stayed in Apr 2024
Business travelers
1 review
Outstanding
Posted on Apr 17, 2024
The environment is very good, the stay experience is comfortable, the service attitude is enthusiastic, and I will choose here next time.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our hotel and leaving a good review. We are honored to bring you comfort and good memories during your stay. All hotel staff can only repay your praise and affirmation by providing more professional and attentive services and treating every guest sincerely. The development of the hotel is inseparable from your long-term support and love. We sincerely look forward to your visit again! I wish you and your family all the best and happiness every day.
Anonymous User
Cozy Double Room
Stayed in Aug 2024
Other
2 review
Posted on Aug 22, 2024
The air conditioner doesn't cool. I turned it on all night and it was 16 degrees. I woke up in the morning because of the heat. The curtains didn't block out the light. When I opened my eyes, the whole room was bright and hot. The bathroom had a strange smell. The room was a bit old, but these are acceptable. After all, it's at this price. But the air conditioner doesn't cool, which makes people sleep very uncomfortable. After waking up from the heat, my throat is particularly sore... But I can't understand how such an environment and service can be given a score of 4.8
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好，非常遺憾給您帶來這樣不好的入住感受 入住期間有任何問題請及時與我們聯繫 我們一定會第一時間給您處理 看到您的評價後我們已安排維修人員檢測 空調是正常運行的 也不知道您當時後房間到底是種什麼情況 給您帶來的不便 實在抱歉了 衞生間異味問題 是消毒水的味道 因為客房部打掃衞生間時酒店要求對衞生間進行消毒 已經安排客房部 讓加強房間通風 酒店評分評價都是真實有效的 都是入住過客人對酒店真實的評價和認可 為您服務是我們的榮幸，酒店全體員工期待您的下次光臨
Guest User
Cozy Double Room
Stayed in Feb 2024
Couples
1 review
Outstanding
Posted on Feb 19, 2024
The room is comfortable and clean, with everything you need. The boss is warm and welcoming. The night view is great. Five-star rating! ! ! !
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our hotel and leaving a positive review. We are honored to be able to bring you comfort and beautiful memories during your stay. Only by providing more professional and attentive services and treating every guest sincerely can all hotel staff repay you for your praise and affirmation. Our development is inseparable from your long-term support and love, and we sincerely look forward to your visit again! I wish you and your family all the best and happiness every day