Holiday Inn Express XI'AN QUJIANG CENTER Reviews

Response from Property: Dear guest, Thank you for staying with us. We always adhere to a guest-centered approach, providing enthusiastic and professional service, in order to make every moment of your stay feel like home. We will maintain the service level that the Holiday Inn Express brand should have and strive to do better. We look forward to your next visit.Best regards, IHG Social Listening Team

Response from Property: Dear guest, Thank you for choosing to stay with us during your trip to Xi'an. From our prime location to our cozy rooms, from comfortable beds to sumptuous dining options, and from warm greetings to attentive care, we strive for excellence in every detail. We will also strengthen the foreign language training of our staff to ensure that they can better communicate with guests from all over the world. We look forward to welcoming you back soon.Sincerely， IHG Social Listening Team

Response from Property: Dear guest, Thank you for your positive feedback. It is our honor to serve you. Our service team always adheres to the concept of warm and thoughtful service, dedicated to providing a home away from home experience for every guest. We look forward to welcoming you and your family and friends back again.Sincerely,IHG Social Listening Team

Response from Property: Dear guest,Thank you very much for the comments you shared. Holiday Inn Express was always located at a convenient location, like bus station or historical buildings in the city. We hope our customers can feel more relaxed no matter they are on work or in travel.We look forward to your next trip! Sincerely, IHG Social Listening Team

Response from Property: Dear guest,Thank you for taking the time in leaving us a review on your stay with us. We are glad to learn that everything went smoothly, as you deserve! We hope to have you back into our hotel in the near future! Sincerely, IHG Social Listening Team

Response from Property: Dear guest, thank you for staying with us. We are fully aware of the importance of a clean and tidy accommodation environment to our guests, so our cleaning team always maintains a high sense of responsibility and professionalism to ensure that every room meets the highest standards. At the same time, we also pay great attention to the details and quality of the service, and strive to provide every guest with thoughtful and professional services to make your stay more pleasant and comfortable. Breakfast, as a brand feature of our Holiday Inn Express, comes from the careful cooking of our catering team. It combines Chinese and Western dishes, independent freshly cooked open counters, freshly ground coffee, and local snacks, etc., to start a new day for you! With your support and enthusiastic recommendation, I believe that the future development of the hotel will be smoother and we look forward to meeting you again. I wish you good health and your dreams come true. Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for staying at our hotel. We have been committed to providing every guest with a warm and comfortable environment, clean and tidy rooms and professional and enthusiastic service. We hope that every guest who comes to the hotel can enjoy the warmth of home and regard Holiday Inn Express as their home away from home. We will continue to maintain and carry forward this high-quality service attitude and strive to create a better accommodation experience for every guest. Remember to come often and wish you a happy life. Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for choosing our hotel and sharing your stay experience. We are sorry that we failed to satisfy you in terms of sound insulation during this experience. We understand very well that what guests who have been tired for a day need most is a clean and quiet housing environment. Therefore, we attach great importance to the sound insulation problem you mentioned. The hotel is designed in accordance with the standards of Holiday Inn Express in terms of room sound insulation. If you find that the surrounding situation affects your stay, it is also recommended to communicate with our front desk, and Xiaozhi will try his best to help you deal with it. The bathroom and shower room are used in two ways. This clever design saves space. Since the glass bricks are textured, it also solves the privacy problem. We will also carefully record your opinions and use them as a reference in future improvements. For breakfast, we will strengthen the management and scheduling of the restaurant to ensure that there are enough seats for guests during peak hours. At the same time, we will also actively improve the service quality of the restaurant to provide guests with a more comfortable and pleasant dining experience. I apologize again for your stay experience and thank you for your valuable comments. We will take every feedback seriously and strive to improve the service quality and guest satisfaction of the hotel. I look forward to you feeling our improvements and changes when you stay next time. Wish you a happy life! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for your visit. The hotel is located in the core area of ​​the administrative and business district of Qujiang New District. There are tourist attractions such as Big Wild Goose Pagoda, Tang Dynasty City That Never Sleeps, Tang Paradise, Tang City Wall, and Mausoleum of Qin Ershi nearby. It is close to Intime Department Store (Qujiang Branch) and Jinhui Global Plaza Shopping Center. Such a geographical location not only provides great convenience for your shopping and leisure, but also makes your travel easier and more enjoyable. The front desk is the first impression of the guests, and their professionalism and courtesy are the top priority of our service. Therefore, we strictly require every service staff to be conscientious, meticulous, professional and timely, hoping to bring the greatest travel convenience to the majority of business and travel guests. Looking forward to your visit again. I wish you a happy life. Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for your visit. The brand positioning of Holiday Inn Express is "simple and smart travel experience". There is no expensive consumption and no redundant and cumbersome links. Everything is just what you need and more cost-effective. We take every cleaning seriously. From guest rooms to public areas, we strictly follow high standards for cleaning and maintenance, so that guests can relax in a clean and tidy environment. At the same time, the patient service and enthusiastic help of the front desk staff also make you feel the warmth of home. We are proud to have such a professional and caring team. In addition, the hotel is located in the core area of ​​the administrative and business district of Qujiang New District, adjacent to Qujiang Cultural Building to the west and Qujiang Industrial Culture Incubation Base to the east. The close distance to the Tang Dynasty City that Never Sleeps makes your trip full of fun and expectations. I look forward to your next trip to Xi'an to stay in our hotel again, and wish you a pleasant journey! Holiday Inn Express Guest Care Team