Latest Hotels Reviews for Xi'an

Sheraton Xi'an North City Hotel
4.8/58804 Reviews
Beiguan/Longshou District
First trip to Xi An and I am so glad that I booked Sheraton as for my stay here! The room is fully equipped with all the things that we need. Location wise, it is very convenient with an underground train station just next to it. Scenic spots are also just down the road! Will definitely recommend Sheraton to others.
Sheraton Xi‘an Hotel
4.5/52935 Reviews
Tumen Area
The hotel is not that close to the downtown. It takes some time to get to any of tourist attractions places. However, the overall experience was amazing! The room service, amenities, attitude of the staff, cleanliness - everything was perfect. The reception staff spoke English and they were not only very polite, but also always ready to help with some advice, or to assist in case of any needs. Buffet breakfast - delicious, rich, big diversity of everything. The buffet dinner is served in the same restaurant (have to buy separately), which is also worth the price, they do their best to satisfy everyones taste. Definitely, would stay there again.
Sheraton Xi'an Chanba
4.7/51049 Reviews
International Exhibition Center/Chanba
Facilities: It would be better to put another box of tissues at the head of the bed, the whole thing is a bit confusing Hygiene: OK Environment: The orientation is not good, there is a construction site outside Service: The front desk said last time that they value customers who order from Ctrip more, so this time I booked with Ctrip, which is 50 more expensive than **, but there was no difference. They didn’t upgrade your room type, didn’t send fruit, didn’t send breakfast, and the view was not as good as **’s. So, forget it, everyone should book whichever is cheaper, it’s a waste of my money. Service: There is only one robot downstairs, and the delivery of takeout is very slow. In summary, the experience is not good, the room is very small, not as good as the Sheraton in Gaoxin, and it is much more expensive than Gaoxin. Mainly because the Holiday Inn is full, otherwise I would book the one with the best cost performance. This one is more than 300 yuan more expensive, there is no point
Sheraton Xi'an South
4.8/52113 Reviews
High-tech Zone
Was pleasantly surprised by the customer service staff by the name of Mike, who went an extra mile in assisting me with my request of booking several local attractions as I did not have a local mobile phone number. Overall, a great experience here although the location may not be ideal for leisure travelers due to its proximity to the high tech zone

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.