Holiday Inn Express Hotels in Xiamen

The hotel. Cleanliness . 👍 Reception counter. Service 👍 Room service . Bell boy . Helpful 👍 Security guard. Helpful to order 🚕 taxi👍 All staff good service....

Well located with nearby Coffee and Ice streets offering high quality western style cafes, bars and and Pastry shops. Staff at the hotel are attentive and conscientious, however overly zealous about upselling the benefits of the club lounge rooms. Club lounge is small, doesn’t have much to offer by way of snacks. Very limited food options at breakfast. Doesn’t open of offer anything around lunchtime and has limited options for dinner. Ok if you’re a drinker, but range of spirits is small. Didn’t feel I received value for money for the upgrade. My clients and I ended up eating at the main restaurant for breakfast, which was not included in the club price? Also, the views from the club floor rooms were not river views- we overlooked the noisy bar street at the building across the road. Had a problem getting fruit to my room over my 4 day stay, so had to go out and buy Bananas for myself. Another issues was that despite leaving the room available and arranging with reception for housekeeping to clean the room in time for me to have a video conference call without interruptions, they did not and so, i was interrupted during my call and had to repeatedly explain and deal with housekeeping insisting on coming in! The last straw for me was when reception neglected to extend my stay as requested the day before and so I had issues with my card and with checking in again, so I simply booked into another, more welcoming hotel. Overall, the hotel is professional and well managed, but they do seem to have some problems co-ordinating back of house teams.

Overall the hotel has great service and good hygiene. Was surprised to see they even has Xmas decorations. The only minor thing is the mattress in the room is very soft which makes it diffficult for someone with some backbone problem.

During the honey snow trip, I chose the Hilton Xiamen City Plaza as my foothold. Here, I deeply feel the thoughtful service and thoughtful arrangement of the receptionist, which makes me full of gratitude and praise for this hotel. First of all, I want to praise the little lady at the front desk of the hotel. She is not only smiling, enthusiastic and thoughtful, but also shows meticulous care in details. Whether in check-in or answering my various questions, she has shown a high sense of professionalism and responsibility. This sincere service makes me feel warm, as if I were at home. Secondly, I was also impressed by the overall service of the hotel. From the cleanliness and brightness of the lobby to the comfort and warmth of the room, every link shows Hilton's high-quality standards. The enthusiasm and professionalism of the hotel staff made me feel the warmth of home. Whether at breakfast time or when you go back to your room at night, you can see their busy figures and provide guests with meticulous services. In addition, the location of the hotel is also very convenient. It is located in the Huli Torch High-tech Development Zone in Xiamen City. It is very convenient to go to Xiamen Railway Station or Xiamen North Railway Station. And there are many well-known enterprises and scenic spots around, which provide great convenience for business travelers and tourists. Generally speaking, I am very satisfied with the check-in experience at the Hampton by Hilton Xiamen City Plaza. From considerate service, thoughtful arrangements to high-quality facilities, everything shows the quality of Hilton and the spirit of F.A.C.T. Once again, I thank this hotel for its excellent service and give it a full score. I sincerely recommend the Hampton by Hilton Xiamen City Plaza to all travelers. I hope you can also feel the warmth and happiness of home here.

I chose this hotel to spend the weekend with my husband and celebrate my birthday. And I can say that I was not mistaken with my choice: -good location, -very clean room, -pleasant service. I especially liked this stunning view from my room On my birthday, I received a compliment from the hotel, which was also very nice. I recommend it!