Slow Time Xiaozhu Homestay(Zhongshan Road Ferry Terminal Store) Reviews

Response from Property: Dear guest: Hello! Thank you very much for sharing your stay experience here. We are honored to receive your perfect review and will continue to work hard to provide you with better and more satisfactory services. I sincerely wish you all the best and a happy life!

Response from Property: We have always paid great attention to the needs and feedback of our guests. To this end, we will continue to improve our services and facilities to create a comfortable and pleasant stay experience for every guest. We will continue to work hard to continuously improve our services to make your next stay more pleasant.

Response from Property: We have always paid great attention to the needs and feedback of our guests. To this end, we will continue to improve our services and facilities to create a comfortable and pleasant stay experience for every guest. It's great to hear that you spoke highly of our staff and facilities. This will encourage us to continue working hard to continuously improve our services and make your next stay even more pleasant.

Response from Property: Dear guests: Thank you for choosing us and supporting Manshiguang Xiaozhu. Your satisfaction with the facilities and services of Xiaozhu is the motivation for all the staff of Xiaozhu. Making every guest feel at home is the ultimate goal of our service. The guest rooms in Xiaozhu are warmly decorated and equipped with free high-speed WIFI, making it the best choice for your travels. It is our honor to serve you. All the staff of Xiaozhu look forward to your next visit!

Response from Property: We have been committed to providing guests with professional, considerate and efficient services, so that every guest can feel the warmth of home here. At the same time, we also pay great attention to the facilities and environment of the B&B so that guests can enjoy a comfortable accommodation experience. We look forward to serving you next time and wish you a happy life and smooth work!

Response from Property: Dear guest, first of all, thank you for your recognition of the location, layout and bedding of our B&B! Our B&B was just renovated last year. It is a single-family villa with a sky garden. As you said, the location is very convenient. Toiletries, bedding and paper towels are all very particular. Several customers have already asked me for links to shampoo and shower gel. We are on Zhongshan Road, where land is at a premium, and the price is over two hundred, not five or six hundred per night. If you compare high-end B&Bs and hotels with us, they are indeed beyond the reach of us even if we stand on tiptoe. Many B&Bs in the alleys of Zhongshan Road do not have elevators at all. For the convenience of our guests, we specially installed a home elevator. Because it is only used by B&B guests and cannot meet commercial standards, it is really impossible to make it very spacious. You mentioned that the rooms are not transparent. Even in very high-end hotels, it is difficult for every room to be transparent from the north to the south. Moreover, the windows in each of our rooms are outward-opening windows, not closed windows or aisle windows. The tatami rooms are also floor-to-ceiling windows. Secondly, our housekeeper lives in the B&B. If you have any needs, let her know in time and she will help you solve them as soon as possible. There was a butler at the front desk at the beginning of June, just to provide a better experience for the guests staying here. Now we have hired another front desk person. When the housekeeper was alone before, I apologized for any oversight if I was busy! Finally, you mentioned the smell of the bathroom. We are in a downtown area with many restaurants nearby, and the smell of fireworks is indeed strong. Complete living facilities and convenient transportation are one of the important reasons why most guests choose to stay for several days. Although I didn't get your five-point praise, I would like to thank you very much for taking the time to write such a long evaluation while you were busy with the purchase. You hold us to higher standards and urge us to constantly improve our shortcomings. Although There are some aspects that we really cannot satisfy, but we will continue to improve and improve our conditions within our capabilities. We look forward to bringing you a better stay experience next time you come back! Wish you all the best!

Response from Property: Dear guest: Hello, thank you for staying here and taking the time to share your stay experience with us. I will answer your questions one by one. 1: Our rooms are all real photos, and every corner of the room is shown in the pictures. I don’t know what you imagine it should look like. Two: There are always cockroaches coming out of the toilet. This is the first time I have heard this issue from a guest. Our B&B strictly follows the requirements of the health department and disinfects it once a week. There is only a toilet 🚽 and a sink in the toilet, and there is nowhere for cockroaches to hide. Three: There is water accumulation in the shower room. People stay in our room every day. Indeed, occasionally guests have reported this problem. The main reason is that excessive hair loss affects drainage. A little hair cleaning will improve it immediately. You are two ladies staying here. They all have long hair, but they did not provide timely feedback when encountering problems, which affected your experience. Four: Our B&B is indeed on the second floor. Because it is a little far away from the community lobby, we made a passage to go up and down the stairs ourselves. The elevator can only run from the second floor because you came back from abroad and brought two oversized suitcase, so I can only take you upstairs by the elevator from the lobby of the community. Five: The structure is very strange, because we are a garden villa, so after going upstairs from the community lobby, you need to walk a short distance in the garden to our B&B. Because your box is too heavy and the wheels are broken, I will help you drag the box here. , it’s really hard on a hot day. Six: Regarding the problem of wrong food delivery, our garden villas are divided into small courtyards and small courtyards. The food delivery staff hurriedly delivered the food. The key is that you did not note the Slow Time B&B, so just write down the room number. Without a mainland phone number, he couldn't contact the customer and wasn't sure where it was, so he could only put it at the door of the room closest to the elevator. The first delivery person couldn't contact you, so he went to the front desk and told me that there was delivery and I didn't know who it was from. ? He has been placed at the elevator entrance. I will get it from the front desk, waiting for you to claim it. The second time the takeaway came, you said you couldn't find it. It was past 12 o'clock. I had already fallen asleep but I got up immediately. I went to the elevator to bring it to your room. You said it wasn't yours, so I put it back at the elevator and knocked one by one. I asked at the door who it was, but they all said it was not mine. Then I directed you to contact the delivery person from the platform. After waiting for half an hour, he finally came. He confirmed that the delivery was this order. Only then did you acknowledge the delivery in my hand. It's yours. Seven: We have stated on the platform that we do not have a 24-hour front desk, but you can call me at any time if you have anything. There is a phone number plate at the front desk, and each room must have a customer add WeChat. Looking forward to having a better experience next time

Response from Property: Wow, wow, how sad. Your little finger accidentally gave us a negative review of 2.5 points, which really embarrasses us. Fortunately, except for mentioning that the room was a bit small, your text revealed your approval of us. After we contacted you, you also sent a message saying that you felt guilty, but it was okay. This way you could supervise us to do better. What's more, after you learned that you accidentally gave us a low score, you helped us chase a good review. Although it's a bit unfair, we are very happy to be recognized by you and your family. Because the room type you booked is the most affordable among all our room types, the room will indeed be smaller and the price is also the most affordable. However, although the majong is small, it is fully equipped. Thank you for your trust in us and staying for five consecutive nights. Next time you have the opportunity to come to our hotel, I can help you get a more spacious room for free. Forge ahead despite knowing your shortcomings, and move forward while looking at the distant mountains. Xiaozhu wishes you warm days and safe years, and looks forward to seeing you again!