Hilton Garden Inn Xiamen Tong'an

Hilton Garden Inn Xiamen Tong'an Reviews

Hilton Garden Inn Xiamen Tong'an

No.1333 Tongji North Road, Tongan District, Xiamen, Fujian Province, China, Tong'an District, Xiamen, Fujian, ChinaView Hotel Details
Hilton Garden Inn Xiamen Tong'an
Hilton Garden Inn Xiamen Tong'anHilton Garden Inn Xiamen Tong'anHilton Garden Inn Xiamen Tong'an
Check available rooms for your travel dates
We Price Match
1 night

Hilton Garden Inn Xiamen Tong'an Guest Reviews

4.8/5
Excellent
731 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All reviews(731)
Positive reviews(723)
Reviews with photos/video(107)
Friendly front desk staff(194)
Classy environment(115)
Delicious breakfast(75)
Would stay again(37)
Convenient parking(36)
Highly recommended(10)
Awesome gym(10)
Convenient public transportation(6)
Negative reviews(8)
Guest User
Garden Twin Room
Stayed in Sep 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Sep 8, 2024
Very comfortable nice hotel
Response from Property: We appreciate your loyalty and support, and we look forward to serving you again in the future. If there's anything else we can do to enhance your experience, please don't hesitate to reach out.
Guest User
Deluxe 2-bed Room
Stayed in Apr 2024
Family
12 review
5.0/5
Outstanding
Posted on Apr 25, 2024
nice hotel
Anonymous User
Garden Queen Room
Stayed in Aug 2024
Other
1 review
5.0/5
Outstanding
Posted on Sep 1, 2024
Special thanks to Jerry at the front desk! This guy is so nice! I originally booked to stay in Siming District, but the hotel parking lot was too bad, so I temporarily checked out and moved to Tong'an District in the middle of the night. When I came to Xiamen before, I always stayed on the island. Parking was too troublesome and the parking spaces were very tight. Once I returned to the hotel, there were basically no parking spaces, which was very disappointing. This time I stayed at Hilton Garden in Tong'an District, which was much more comfortable. I like parking in the basement the most, which is not exposed to the sun or rain. Their parking spaces are also very large. When getting in and out of the car, it is very worry-free to open the car door with luggage! Xiamen is really good. I have been here for so many years and so many times, and I like it more and more❤ I will come to Xiamen again and Hilton Garden again
Original TextTranslated by Google
6/12
Response from Property: Dear guests, thank you for choosing Hilton Garden Inn Xiamen Tong'an. It is our job to provide guests with a warm environment and comfortable and satisfactory service at all times. We are very glad that the service of our hotel staff has been recognized by you. We welcome you to choose Hilton Garden Inn Xiamen Tong'an again whether you are on a business trip or a leisure trip. We warmly look forward to your visit again!
Guest User
Cozy Queen Room
Stayed in Jul 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jul 23, 2024
Stayed for 2 nights for the first time, it was beyond expectations. The room was clean, the curtains opened automatically when the door was opened, especially the warm and enthusiastic service of Miss Huang, the front desk staff of the hotel, which made people feel at home. They also upgraded the view room. The floor-to-ceiling window is a painting. In the morning, you can exercise in front of the floor-to-ceiling window while enjoying the distant mountains. The little robot delivering the card is also a good experience... The cleaning staff and the breakfast area are also thoughtful, and the breakfast is rich... It is worth staying again. Real experience: high cost performance👌
Original TextTranslated by Google
6/18
Response from Property: Dear guests, hello! Thank you for choosing Hilton Garden Inn Xiamen Tongan. The hotel is only a 30-minute drive from Xiamen Gaoqi Airport and a 20-minute drive from Xiamen North Station. The hotel is within a 15-minute drive from Tongan Film and Television City, the thousand-year-old Brahma Temple, Fantawild Tourist Area and other scenic spots. Your recognition is the driving force for all members of the hotel to serve with heart. We are committed to providing guests with high-quality and cost-effective travel experiences with friendly and fashionable designs and bright and enthusiastic services, and opening a warm and comfortable journey like a garden for you!
Guest User
Garden Queen Room
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 4, 2024
Jerry at the front desk is very awesome! ! ! ! The service is very good, and I like Hilton as always. There is a basement and charging stations here, which is very satisfactory. By the way, as soon as you come, you can get Tremella soup, which is good for your throat. The overall living experience is very good ✌️
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your affirmation and praise for our hotel! We are committed to providing guests with comfortable and high-end accommodation and modern facilities. Through bright and transparent space design, we provide guests with garden-like natural sunshine, warm and comfortable accommodation experience, and light up every journey of guests with warm service. I wish you a pleasant journey and a happy life! Looking forward to your stay again.
Guest User
Garden Twin Room
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 27, 2024
Exceeded my expectations. Seeing that I was traveling with two children, they helped upgrade the room type for free and gave me two servings of Tremella soup. The car can be driven directly to the underground garage, and it is very convenient to get from the garage to the guest room. The room has no peculiar smell, no smoke or dampness. The experience is great.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Hilton Garden Inn Xiamen Tongan. Thank you for your praise for the hotel accommodation service. I hope you can continue to support us. We will continue to work hard to bring you a better service experience. Your support is the driving force for our progress. I hope to meet you again soon. I wish you a smooth journey and a happy life!
Guest User
Garden Queen Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 24, 2024
The hotel is very new, clean and tidy. We are very satisfied with the environment. The front desk also helped to upgrade the room. The service is very thoughtful! The breakfast is rich in variety and the family is very satisfied!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Hilton Garden Inn Xiamen Tongan. We are very pleased to play an active role in your journey and bring you a pleasant experience. Your recognition is the source of our motivation to continue to improve our services. We always believe that good word of mouth must be recommended by the most sincere satisfaction of guests. We also hope that we can provide you with the most exquisite and thoughtful service when you stay next time, and look forward to receiving your five-star praise again!
Guest User
Cozy 2-bed Room
Stayed in Aug 2024
Family
7 review
5.0/5
Outstanding
Posted on Aug 22, 2024
The hotel is very new, the staff have a very good service attitude, the stay was pleasant, the breakfast was delicious, special thanks to the front desk Coco for helping us check in, we will come again next time.
Original TextTranslated by Google
Lvyouwenke- Nundey
Garden Queen Room
Stayed in Jul 2024
Business travelers
62 review
4.1/5
Very Good
Posted on Aug 1, 2024
The overall feeling is OK, but not as good as the previous experiences. The customer service staff's attitude is average. There are many types of breakfast. However, this time I feel that the sound insulation of the room is not good, and the upstairs and next door are too noisy.
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are sorry that your experience did not meet your expectations. We will record your feedback and give it to the relevant department for rectification. We sincerely apologize to you! We sincerely hope that you can stay at Hilton Garden Inn Tongan again in the near future, so that we have the opportunity to provide you with better service! Looking forward to seeing you!
Guest User
Garden Queen Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 14, 2024
The room is spacious and clean, very quiet at night, next to the light rail, convenient transportation, check-in and check-out are very fast, Xiaoyu at the front desk is efficient and very enthusiastic, considering the room floor, we were given a free upgrade, good review!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your affirmation and praise for our hotel! We are committed to providing guests with comfortable and high-end accommodation and modern facilities. Through bright and transparent space design, we provide guests with garden-like natural sunshine, warm and comfortable accommodation experience, and light up every journey of guests with warm service. I wish you a pleasant journey and a happy life! Looking forward to your stay again.
Guest User
Cozy Queen Room
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Jul 7, 2024
Very good. The front desk guy is also very nice. I arrived at the store late at night. Seeing that I was traveling with my family, he helped me upgrade the room for free. The room was new and the breakfast was also good. The service was fast.
Original TextTranslated by Google
Response from Property: Dear guests! Thank you for taking the time to write a review for us. We are honored to receive your praise for the hotel's location and services. Every one of our staff is very happy to provide you with considerate services and bring you a home-like stay experience. Your satisfaction is the greatest compliment to us and the driving force for our continuous progress. Looking forward to meeting you again, I wish you a happy life and a pleasant journey!
Guest User
Cozy Queen Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 4, 2024
It was a very pleasant and comfortable stay. The check-in process was very smooth and the room type was upgraded. Special thanks to Katrina! The room is spacious and bright, the view outside the window is very open, the bathroom facilities are clean and tidy, the bedding is comfortable and soft, and I had a good night's sleep. There are both Chinese and Western breakfasts, and there are many varieties. The seafood noodles are very delicious!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Hilton Garden Inn Xiamen Tong'an. It is our job to provide guests with a warm environment and comfortable and satisfactory service at all times. We are very glad that the service of our hotel staff has been recognized by you. We welcome you to choose Hilton Garden Inn Xiamen Tong'an again whether you are on a business trip or a leisure trip. We warmly look forward to your visit again!
Guest User
Cozy Queen Room
Stayed in Jul 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on Jul 2, 2024
The hotel is very new. The leisure area is on the left hand side of the entrance. The hotel's robot is very cute. When you order takeout, the robot will deliver it upstairs, which is very convenient. Jerry at the front desk is enthusiastic and will check whether the takeout information is consistent with the room occupant information when the takeout arrives at the front desk to avoid wrong delivery of takeout. He is very responsible, thumbs up👍🏻
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Hilton Garden Inn Xiamen Tongan and for giving a good evaluation of the hotel accommodation service. We are very glad that you like our sunny, enthusiastic, sincere and efficient service. We hope that you can continue to support us. We will continue to work hard to bring you a better service experience. Your support is the driving force for our progress. We hope to meet you again soon. I wish you a smooth journey and a happy life!
Faweileisitutiemuer
Deluxe 2-bed Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 1, 2024
The room was very clean and comfortable. The front desk receptionist was very nice. I took my kids to Fantawild and they gave me two extra breakfast coupons.
Original TextTranslated by Google
Guest User
Garden Queen Room
Stayed in Jun 2024
Couples
17 review
5.0/5
Outstanding
Posted on Jun 15, 2024
The hotel environment is good, the room is well arranged on a high floor, dining is convenient, the front desk staff is good, there is a free gym and self-service laundry on the third floor, I like this Hilton Hotel very much!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing Hilton Garden Inn Xiamen Tongan and taking the time to share your stay experience with us! We are very happy that every aspect of the hotel has been recognized by you. Through your meticulous description, we can feel the pleasure and happiness brought to you by this journey, which is what all our employees are committed to pursuing. Thank you very much for your praise. Your satisfaction is our inexhaustible motivation to continue working hard and making progress! Thank you again for your praise, and look forward to providing you with a high-quality experience again! I wish you a happy life!