Xiamen Huli Nanshan Road Atour Hotel Reviews
Xiamen Huli Nanshan Road Atour Hotel
336 Nanshan West Road, Huli District, Xiamen, Fujian, ChinaView Hotel Details
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Xiamen Huli Nanshan Road Atour Hotel Guest Reviews
4.8/5
Excellent
397 review
Verified reviewsLocation4.8
Amenities4.8
Service4.8
Cleanliness4.9
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All reviews(397)
Positive reviews(392)
Reviews with photos/video(85)
Classy environment(51)
Delicious breakfast(42)
Awesome amenities(36)
Friendly front desk staff(27)
Great location(26)
Quiet & comfortable(23)
Loved the view(8)
Easy to call taxis(3)
Negative reviews(5)
lauatk
Superior Queen Room
Stayed in Oct 2024
Couples
39 review
Outstanding
Posted on Oct 2, 2024
We were very happy with the hotel and renewed our stay for an extra night. We were previously been upgraded and were able to stay in the upgraded room for the additional time, which we appreciated! When we returned to the hotel last night, we also found a gift in the room which was a nice touch!
Guest User
Jimu King Bed Room
Stayed in Jul 2024
Couples
2 review
Outstanding
Posted on Jul 15, 2024
We had the best stay here during our trip in Xiamen. The mountain facing room has great views and is super quiet. We were concerned about the smell prior to checking in, but that was solved by the AC’s ventilation mode (make sure you have it on). We had a perfect stay here and 10/10 will come again.
Guest User
Elegant Queen Room
Stayed in Sep 2024
Couples
10 review
Outstanding
Posted on Sep 21, 2024
Facilities: Very new hotel, no formic acid smell, comfortable stay.
Hygiene: There are a little black spots on the bed sheets, but they should be made of cloth. Auntie forgot to change the bath towels and towels. We need to call them soon.
Environment: The guy at the front desk asked me to apply for a breakfast card. I got an upgraded king bed room with a view for 159. The view was really nice, but I didn’t get up to have breakfast.
Service: The service is very good. I will consider staying here next time.
Original TextTranslated by Google
Response from Property: "Dear guest: Thank you for your support and love for Atour Hotel! Even though you are separated by the screen, you can still feel the warmth, just because of the support and affirmation you have given us. The continuous pursuit of excellence is our service goal, and we work hard Doing things and serving with love are our purpose. When we impress you with our high-quality service, it is also the best encouragement for us. We will always be committed to creating a warm and comfortable living environment for our guests, and we look forward to your visit again. "
Guest User
Elegant Queen Room
Stayed in Aug 2024
Family
5 review
Outstanding
Posted on Aug 30, 2024
Room facilities: standard Atour simple style
What needs to be praised is that their laundry room is manned, and someone will put it up after washing and drying.
The geographical location is quiet in the bustle, with Xianyue Mountain in the back, Xiamen Huli Middle School in front, and Xiamen Experimental Primary School next to it, making it quiet in the bustle. It is also particularly suitable for business trips. In the morning, there are many residents doing morning exercises in the park behind, and the air is particularly good. There are large phoenix trees on both sides of the road at the gate.
Breakfast: Average, the sand tea noodles and five-spice rolls are delicious. But it feels like there are not many local characteristics. It would be perfect if there were oyster omelette and ginger duck.
Service attitude: As always, Atour standard
Atour gives me A nice tour~
Original TextTranslated by Google
Response from Property: Thank you Duoduo for your kind praise. All supporting facilities in our hotel are of four-star standard. Only if you can’t imagine it, we can’t do it. Atour has been making breakthroughs and striving to be the first and only on the road. That’s right. It is with the support of the vast number of Duoduo fans that Yaduo has reached today step by step. Duoduo's trust is the greatest wealth left to us. Yaduo will always maintain its original intention and not deviate from the original track, going further and further. I have been here waiting for you to come home again~
Xiangcaoshan
Elegant Queen Room
Stayed in Aug 2024
Family
35 review
Outstanding
Posted on Aug 22, 2024
Facilities: wireless charging, smart toilet
Hygiene: Hygienic, tidy and clean
Environment: Elegant and comfortable environment
Service: Very good service attitude
Facilities: wireless charging, smart toilet
Hygiene: Hygienic, tidy and clean
Environment: Elegant and comfortable environment
Service: Very good service attitude
Facilities: wireless charging, smart toilet
Hygiene: Hygienic, tidy and clean
Environment: Elegant and comfortable environment
Service: Very good service attitude
Facilities: wireless charging, smart toilet
Hygiene: Hygienic, tidy and clean
Environment: Elegant and comfortable environment
Service: Very good service attitude
Original TextTranslated by Google
Response from Property: Dear friends: Hello! My friends are very happy to receive your perfect praise. Looking back five hundred times in the past life has made us meet in this life. You are welcome to choose our home next time you come to Xiamen! You can live with peace of mind, eat with peace of mind, and have fun. This is Duoer's motto, waiting for you.
Weijinriqubian
Jimu King Bed Room
Stayed in Aug 2024
Family
17 review
Posted on Aug 16, 2024
It's really annoying that a hotel only has about ten or twenty parking spaces. A family went on a trip and asked to park across the street with a bunch of luggage. The key attendant asked them to go to the opposite side without telling them clearly where it was. What was there across the street? For other parking lots, they only have floor locks that require a code to be scanned on the road. They didn’t explain it clearly, so I had to cross the road and ask several times. I was really convinced! ! ! Self-driving lightning protection, also, the sheets are yellow and have black spots, I am not satisfied at all
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for staying at Atour Hotel, Nanshan Road, Huli, Xiamen. This is your trust and recognition of us. We regret that your stay did not meet your expectations. Please believe that this is not Duoer's service standard. Your feedback is very valuable to us. We can take this opportunity to re-examine our service standards. Please give us the opportunity to serve you again. We will present you with a new look of Duoer's true hospitality.
Aidajuyuandemanman
Superior Queen Room
Stayed in Aug 2024
Other
3 review
Outstanding
Posted on Aug 6, 2024
Hee hee hee, I came here specifically to watch Soda Green’s 20th Anniversary Concert. I projected the mv video on the TV in the room to get high in preview.
Environment: The transportation is very convenient, very close to the airport and Xiamen Railway Station
Facilities: There is a row of phoenix trees outside my window, what a surprise
Service: The lady at the front desk is very considerate and will take the initiative to bring tea.
Hygiene: The design is simple and refreshing, and the bathrooms are all new smart systems
Original TextTranslated by Google
Response from Property: Wow, I am very happy to see the 5-point praise given by the guest to Duoer. Satisfaction is only the starting point. Surprise and touching are our goals. We will definitely work hard and look forward to your stay again (•‿•)
Pengpengsusan
Elegant Queen Room
Stayed in Jul 2024
Business travelers
7 review
Outstanding
Posted on Aug 2, 2024
I chose a lot of places and confirmed to come here.
Just opened today, very clean and hygienic
The service is very good. There is water as soon as you arrive at the front desk.
It was already past 12pm when we arrived at the store
The staff arranged it quickly and gave me breakfast coupons.
I drove here by car and helped arrange a parking space.
Breakfast is on the second floor. There is a lot of food and it tastes good.
There is also a laundry room and conference room
The toiletries are very useful, especially the toothpaste which is very good for brushing
The bed was so good that I bought two pillows of the same style when I got home.
Original TextTranslated by Google
Response from Property: Thank you dear for your 5-point review of Duoerjia, thank you for your trust and support. Duoer believes that guests are family members, so that every trip you take will make you feel like you are home. The care, thoughtfulness, care and warmth for your family are the most sincere gifts that every Duoer gives to your relatives. Yaduo is a family based on reading In a humanistic hotel with the theme of humanistic photography, you should feel the cultural and artistic atmosphere that is different from other hotels. I hope to meet you again. Duo'er is waiting for your arrival again.
Guest User
Superior Queen Room
Stayed in Jul 2024
Family
9 review
Posted on Jul 9, 2024
Hygiene: Hygiene is really not good. As soon as you enter the house, you can see watermarks all over the house, and then there are various spots of dirt. The most important thing is that the hair has not been cleaned, and the hair is the most intolerable! When I first arrived, there was a big ball on the ground, and later I found hair on the seat!
Environment: The lobby is quite spacious when you first enter, but when you go upstairs, there is a damp smell. The aroma in the room is too strong. Generally, fragrances are placed mainly because the smell in the room is bad, and they are mainly used to cover up the smell!
Facilities: The mattress is really comfortable, you can really sleep soundly all night when lying on it
Service: The guy at the front desk who checked in the day before was nice. He helped arrange a house with a sunny side. If I asked about the dock, he would patiently answer it!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Regarding the hygiene issues you have reported, the hotel attaches great importance to and improves hygiene quality. Regarding the fragrance issues you have reported, the store will make adjustments based on the actual situation. Thank you for your suggestions to the store, and I wish you a happy life.
Guest User
Jimu Family Room
Stayed in Jul 2024
Family
9 review
Outstanding
Posted on Jul 6, 2024
If I have the chance to come to Xiamen again, I will definitely stay at this hotel again. The environment is good and the service attitude is good. The drinks in the refrigerator are free. The laundry room is on the second floor for free washing and drying. There is also a buffet and dinner. Leave your things behind when you leave. I'm at the hotel, and they even sent it back to me via SF Express. I'm so satisfied.
Original TextTranslated by Google
Response from Property: Dear Duoyou: Hello! Thank you for your 5-point review! Every city always has a reason to miss you, every season has its scenery that we can’t leave behind, and every hotel has its sweet and warm atmosphere. Memories, I hope Atour will be the warmest and unique one in your memories! Home is a haven from the wind, a warm nest, and a corner that warms the body and mind. Home is where there is love. The hotel always hopes to use its thoughtfulness and warmth to become the home away from home in your heart. Come back to Atour often and wish you well!
Jiefu.fan
Superior Queen Room
Stayed in Jul 2024
Couples
2 review
Outstanding
Posted on Jul 6, 2024
The service is in place, the front desk staff handles and responds well to the tasks assigned, and there is no need to say too much about the equipment. It is completely a five-star hotel. The laundry staff are dedicated and helpful, and the robot room service is funny, cute and efficient. Late night snacks are provided in the evening, which are delicious and varied. I will come again next time I have a chance.
Original TextTranslated by Google
Response from Property: Dear Duoyou~ Thank you for your review of our hotel. We are delighted to hear your compliments about our service and facilities. We have always been committed to providing guests with excellent service and comfortable accommodation experience. Our front desk staff and laundry room staff are very dedicated and provide you with good service. You'll also be delighted with our robotic room service, a service we're proud of. We're glad you enjoyed our late night snacks and we'll continue to work hard to provide more delicious options. Thank you again for visiting and we look forward to your next visit.
Guest User
Superior Queen Room
Stayed in Jul 2024
Family
4 review
Outstanding
Posted on Jul 5, 2024
The hotel is very good, with complete facilities and a rich breakfast. Maybe it's because it's close to the mountain, so there are a lot of mosquitoes. Please do a good job of repelling mosquitoes. I hope Atour will do better! ! ! !
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for your recognition of us! The decoration style of Yaduo is simple and fresh. The most important thing is that Yaduo pays great attention to quality and details and strives for perfection. The decoration is mainly made of logs, which is more simple and natural. Cleanliness and tidiness are the first prerequisites for providing guests with good accommodation conditions. They must be clean and tidy. We welcome you to come to Atour often to sit, chat, drink tea, and read books. You must come often~
Guest User
Superior Queen Room
Stayed in Jun 2024
Couples
2 review
Outstanding
Posted on Jun 30, 2024
Free upgrade to executive king room, the room is clean and spacious
The front desk service is attentive and always available.
There is also free late-night porridge, which is a great experience!
Original TextTranslated by Google
Response from Property: "Dear guest: Thank you for your support and love for Atour Hotel! Even though you are separated by the screen, you can still feel the warmth, just because of the support and affirmation you have given us. The continuous pursuit of excellence is our service goal, and we work hard Doing things and serving with love are our purpose. When we impress you with our high-quality service, it is also the best encouragement for us. We will always be committed to creating a warm and comfortable living environment for our guests, and we look forward to your visit again. "
Guest User
Jimu King Bed Room
Stayed in Jun 2024
Family
2 review
Outstanding
Posted on Jun 30, 2024
The hotel facilities are very new, the environment is very good, clean, hygienic, and the transportation is very convenient! The service is very good! Special thanks to the lady at the front desk and the cleaning lady! Very good stay experience, recommended!
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for your recognition of us! The decoration style of Yaduo is simple and fresh. The most important thing is that Yaduo pays great attention to quality and details and strives for perfection. The decoration is mainly made of logs, which is more simple and natural. Cleanliness and tidiness are the first prerequisites for providing guests with good accommodation conditions. They must be clean and tidy. We welcome you to come to Atour often to sit, chat, drink tea, and read books. You must come often~
Zhantiantian
Elegant Queen Room
Stayed in Jun 2024
Solo travelers
7 review
Great
Posted on Jun 29, 2024
The hotel is really new. It seems to have just opened. Even the bathroom floor mats were produced in April. The best thing about the new hotel is that the supplies are all new, and the power card is plugged in and the air conditioner is turned on directly in the room. It is very cool as soon as you enter, and it feels very comfortable in summer. Moreover, the TV is quite large and can project the screen, the toilet flushes automatically, and the curtains can be opened and closed with buttons. It is very comfortable to live here if you are used to a smart home. I would like to highlight that the hair dryer is very useful.
Let’s talk about some shortcomings:
The room type was labeled mini bar, I thought it had a refrigerator. Not equipped with a refrigerator, it is not suitable for long-term stay in a city like Xiamen with long summers. For example, I planned to stay for half a month this time, so I passed on this point.
I took a shower and found that the shower room floor drain drained slowly. I opened the cover and found tape inside? There is also a lanyard for drying clothes in the shower room that cannot be pulled easily.
Finally, I want to complain. When I checked in, the front desk asked me very politely if I had any needs. I said no, and then arranged for me a room No. 01 at the elevator entrance? If you choose one out of twenty, then you should say hello to me. I can accept the sound of the elevator, but I can't stand the lively chatter of people waiting for the elevator.
Original TextTranslated by Google
Response from Property: Dear guest, hello! The elegant room types you booked are relatively close to the elevator. Each room type has different configurations. If you have any needs for facilities, you can call the front desk to help you solve it. Thank you for your stay.