To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(353)
Positive reviews(338)
Reviews with photos/video(96)
Easy to get around(39)
Friendly front desk staff(27)
Quiet & comfortable(24)
Perfect for business trips(15)
Close to metro(14)
Would stay again(13)
Convenient for shopping(13)
Good sound insulation(11)
Negative reviews(15)
Robert
Superior Queen Room
Stayed in Nov 2024
Solo travelers
18 review
5.0/5
Outstanding
Posted on Nov 22, 2024
I loved staying here at this hotel. The staff during check-in spoke in excellent English, and was very helpful.
It's located near the train station and a metro station where the two metro lines cross, this means you can get anywhere in Xiamen quickly. The street in front of the hotel is filled with great restaurants and small eateries. There are a couple of fruit vendors, a convenience store and coffee places as well as a shopping mall with a good foodcourt. You won't have trouble finding a great meal around the hotel.
Breakfast was great, I really liked the "bento" style where you get a different Chinese breakfast meal every day (see photos).
It really seemed the staff would do everything for great service. One night, I wanted to do self-service laundry, but the machine was occupied and the staff offered to take care of the laundry so it would be ready in the morning, saving me a lot of time. If I ever go back to Xiamen, I'm definitely staying here again!
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Response from Property: Dear guests, thank you for choosing our hotel. Your satisfaction is our greatest motivation. We strive to improve ourselves in terms of details. We hope that the guests can feel at home during their stay. All the staff sincerely look forward to your visit again.
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KT⭐️
Superior Queen Room
Stayed in Sep 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Sep 29, 2024
I'm so impressed. Hotel has an ice machine nearby the lobby which I can take it every time. All Staffs are lovely and kind. There is 1 staff who can speak English very well, but others staffs who can't speak English also have good common sense in communicating. I also got a survivor gift from hotel staff.
Location also good can walk to Shopping center, nearby hotel 5 by walk have very good Salon named DM.
Response from Property: Thank you for your five-star praise. Your satisfaction is our greatest motivation. Welcome to travel to China again. Beautiful Xiamen welcomes you. All staff wish you a happy life.
lokbby
Elegant Queen Room
Stayed in Feb 2025
Couples
2 review
4.7/5
Amazing
Posted on Feb 23, 2025
It’s a pretty decent experience, the location is quite convenient
Response from Property: Hi金友,感謝您的選擇入住和認可,小金看到您的五星好評深感欣慰和自豪,瞬間洗刷了全部疲憊和更樂於全部熱情服務金友,酒店位於廈門思明區核心位置,坐擁火車站&萬象城,位置優越,交通便利;出廈門站火車站北廣場步行20米至羅賓森廣場,延湖濱東路步行100米,紅綠燈處左轉延禾祥東路步行200米即到酒店。周邊交通便捷有多條公交線路、BRT線路可直達廈門大學、中山路、東渡郵輪碼頭購物便利周邊彙集了廈門萬象城、沃羅賓森廣場、沃爾瑪等大型商場,步行30米即可到達美食街,金榜公園(休閑、購物)可嚐盡廈門地方美食小吃。 酒店配套客房、餐飲、健身房、洗衣房、會議室、商務洽談區等為您的商旅度假家庭親子提供便利山川海流,握住此生遼闊,贈你滿天星火,人間煙火氣,最撫凡人心白茶清歡別無事,我在廈門等風等雨也等你,我知道你會來,所以我等你~~前廳賓客服務
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Guest User
Business Queen Room
Stayed in Oct 2024
Couples
5 review
4.7/5
Amazing
Posted on Oct 31, 2024
Room is clean and modern.
Sadly, since other guests were smoking in their rooms and hallway, our room smelled like cigarettes about half of the time.
Response from Property: Dear guest, we are sorry for the inconvenience caused to you by others smoking. The hotel's room regulations do not allow smoking, but some guests smoke in the room and we cannot see them, which is also a problem that bothers us. We will strengthen the publicity of smoking ban to guests, apologize to you again, and look forward to your visit again.
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Joann
Elegant Queen Room
Stayed in Oct 2024
Family
10 review
5.0/5
Outstanding
Posted on Oct 14, 2024
Excellent location near major shopping areas and numerous restaurants. Hotel rooms were spotlessly clean.
Very modern facilities like self closing blackout curtains and motion triggered safety lights
Front of house and cleaning staff all very professional and helpful.
Response from Property: Thank you for your thoughtful feedback and recognition of us. We will continue to work hard to do better and look forward to meeting you again. We wish you a happy life.
Wokundeshuibuzhuo
Superior Queen Room
Stayed in Mar 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 7, 2025
The hotel is located at a very convenient intersection, the service is very good, the room is clean and spotless, and there is free parking. The bed is comfortable, the pillows are good, the room is very comfortable, and the breakfast is also very nice. It is the first choice for staying, satisfied, and highly recommended
Original TextTranslated by Google
Response from Property: Hi, Jinyou, Xiamen is brightly lit. Perhaps many people have never seen such a colorful night, which is more beautiful than the momentary beauty of fireworks. It has put on a charming colorful dress for this ever-changing city, and also made the beautiful night view of Xiamen a shining star in our hearts forever. We look forward to you coming to Yuelai again to experience this infinite scenery - Front Office Guest Service
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Guest User
Elegant Queen Room
Stayed in Mar 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 6, 2025
The hotel has a nice style, good service attitude, warm reception, clean and tidy rooms, parking lot is right at the door of the hotel, there are dedicated people in charge, very satisfied, the room is quite quiet, trustworthy, what needs to be improved is that the breakfast is not quite to my taste, but the price/performance ratio is still good
Original TextTranslated by Google
Response from Property: Hi, Jinyou, thank you very much for your stay and praise. We are very happy to bring you a different holiday experience. Seeing your satisfaction and affirmation, we will continue to maintain our enthusiasm and strive to make every guest feel at home. We will continue to improve the breakfast and look forward to your visit again - Front Desk Guest Service
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Guest User
Elegant Queen Room
Stayed in Mar 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 6, 2025
The hotel is spacious and bright. The hotel service is very good, very enthusiastic and efficient. Basically, they respond to all requests. The service attitude of the front desk lady is very good. The room is very clean. The price is right. It is very close to the scenic spot. There are robots delivering food, which is very convenient. There are also self-service washing machines. It is very suitable for travel and business trips.
Original TextTranslated by Google
Response from Property: Hi, Jinyou, thank you very much for your stay and praise. We are very happy to bring you a different holiday experience. Seeing your satisfaction and affirmation, we will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again-Front Desk Guest Service
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Guest User
Superior Queen Room
Stayed in Feb 2025
Business travelers
5 review
5.0/5
Outstanding
Posted on Mar 5, 2025
The mattress support is very soft. After calling the front desk when I need something, the robot will deliver it in about 3 minutes. The pillows provide two options: latex and down. The sanitation is very clean, and there is no hair residue in the bathroom floor drain. I will choose here again next time I come to Xiamen!
Original TextTranslated by Google
Response from Property: Hi Jinyou, here we don't need fancy words to decorate our language, because we believe that it is your presence that makes this place full of warmth and meaning. Thank you for giving us a five-star praise in your busy schedule. Your recognition is like a hug from an old friend, warm and real. We have never forgotten that behind every greeting, every smile, and every service is your trusted choice. We promise to maintain our service tenet as always - to provide you with a warm, comfortable and thoughtful accommodation experience. Whether it is the first ray of sunshine in the morning or a cup of warm tea at night, we are willing to be a bright spot in your journey. In the days to come, no matter when you come, Holiday Inn Express Jinbang will be your home on the journey. Looking forward to your next stay, and creating more unforgettable moments with us. Front desk guest service
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老人家愛旅行
Business 2-bed Room
Stayed in Feb 2025
Couples
77 review
5.0/5
Outstanding
Posted on Feb 6, 2025
The room is clean and tidy, the service staff is friendly, the location is very convenient to Xiamen Railway Station, you can go directly to the underground passage from Robinson Square and reach the railway station without being exposed to the sun
Original TextTranslated by Google
Response from Property: Hi Jinyou, thank you for choosing to stay and recognize. Xiaojin is very pleased and proud to see your five-star praise. Instantly washed away all the fatigue and more willing to serve Jinyou with all enthusiasm. The hotel is located in the core area of Xiamen Siming District, with the railway station and MixC, with a superior location and convenient transportation;
Walk 20 meters from the North Square of Xiamen Railway Station to Robinson Square, walk 100 meters along Lake Bin East Road, turn left at the traffic light and walk 200 meters along Hexiang East Road to the hotel.
The surrounding transportation is convenient. There are many bus routes and BRT routes that can directly reach Xiamen University, Zhongshan Road, and Dongdu Cruise Terminal.
Shopping is convenient. The surrounding area gathers large shopping malls such as Xiamen MixC, Wo Robinson Square, Walmart, etc., and you can walk 30 meters to the food street. Jinbang Park (leisure, shopping) can taste all the local Xiamen delicacies and snacks.
The hotel provides guest rooms, catering, gym, laundry, conference room, business negotiation area, etc. to provide convenience for your business travel, family vacation and parent-child relationship.
Mountains, rivers and seas hold the vastness of this life, and give you a sky full of stars and the smell of fireworks, which is the most soothing to the hearts of ordinary people.
White tea and pure joy, nothing else, I am waiting for the wind, rain and you in Xiamen, I know you will come, so I am waiting for you~~Front desk guest service
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Anonymous User
Business Queen Room
Stayed in Jan 2025
Couples
51 review
5.0/5
Outstanding
Posted on Jan 8, 2025
The front desk staff is cordial and courteous; the room is quiet and tidy, and it would be better if the bathroom space could be wider; the hotel has a parking lot, which is convenient for self-driving; there are many restaurants nearby, which is convenient for dining, and there are also large shopping malls for shopping. Good value for money.
Original TextTranslated by Google
Response from Property: Hi Jinyou, thank you for choosing to stay and recognize. Xiaojin is very pleased and proud to see your five-star praise. Instantly washed away all the fatigue and more willing to serve Jinyou with all enthusiasm. The hotel is located in the core area of Xiamen Siming District, with the railway station and MixC, with a superior location and convenient transportation;
Walk 20 meters from the North Square of Xiamen Railway Station to Robinson Square, walk 100 meters along Lake Bin East Road, turn left at the traffic light and walk 200 meters along Hexiang East Road to the hotel.
The surrounding transportation is convenient. There are many bus routes and BRT routes that can directly reach Xiamen University, Zhongshan Road, and Dongdu Cruise Terminal.
Shopping is convenient. The surrounding area gathers large shopping malls such as Xiamen MixC, Wo Robinson Square, Walmart, etc., and you can walk 30 meters to the food street. Jinbang Park (leisure, shopping) can taste all the local Xiamen delicacies and snacks.
The hotel provides guest rooms, catering, gym, laundry, conference room, business negotiation area, etc. to provide convenience for your business travel, family vacation and parent-child relationship.
Mountains, rivers and seas hold the vastness of this life, and give you a sky full of stars and the smell of fireworks, which is the most soothing to the hearts of ordinary people.
White tea and pure joy, nothing else, I am waiting for the wind, rain and you in Xiamen, I know you will come, so I am waiting for you~~Front desk guest service
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JIUNFUH
Business Queen Room
Stayed in Dec 2024
Family
23 review
5.0/5
Outstanding
Posted on Dec 8, 2024
It's a great hotel. I booked a double room. The front desk helped me upgrade my room. The service counter, the security guard, and the breakfast aunt were all very kind. The chrysanthemum tea at the afternoon tea bar next to it was delicious, and there was a robot delivering it. Dining is only about 400 meters away from Hubin East Road subway station. The buffet at Azhong Hotel downstairs is priced by weight. It is quite delicious. The noodle soup next to it is also good. My daughter left her facial cleanser on the washbasin and the counter informed her to pick it up. , my first night stay in Xiamen, very satisfied, highly recommended, thank you!
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Original TextTranslated by Google
Response from Property: Hi, Jinyou, thank you very much for your stay and praise. We are very happy to bring you a different holiday experience. Seeing your satisfaction and affirmation, we will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again-Front Desk Guest Service
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YOU CI
Elegant Queen Room
Stayed in Nov 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Dec 1, 2024
The location is very convenient
Every time I call for a taxi, it arrives quickly.
Next to it is Sili Sha Tea Noodles
Early in the morning, you can buy Arabica or Manner Coffee at Vientiane City opposite.
There are also many restaurants and beverage shops nearby~
The most important thing is
All the staff in the hotel are very friendly
The counter staff were very helpful!
I really like the two little sisters who work the morning and evening shifts at the counter🫶🏻
Original TextTranslated by Google
Response from Property: Hi Jinyou, thank you for meeting you in this most beautiful season. In this poetic and dreamy season, Xiaojin has walked along the way with the rhythm of youth, without being impetuous or shallow, but with a look of trust and determination. Xiaojin will always give back to every guest with the most considerate service. You are the April day on earth. Thank you for having you, Front Office Guest Service
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Wodeheiyujinxiang
Elegant Queen Room
Stayed in Nov 2024
Business travelers
60 review
3.0/5
Posted on Nov 18, 2024
A hotel more than one kilometer away from the railway station. The name is easy to remember, Holiday Inn Express, which is owned by the International Group. The hotel is not big. There is only one set meal for breakfast, which is worse than the economy chain hotels. The laundry room and the gym are together, about five square meters, with a washing machine, a dryer and a treadmill. It is simple. It is said that there is a self-service afternoon tea for free, so just remember some small cookies and snacks. The drinks include juice, coffee and tea.
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Original TextTranslated by Google
Response from Property: Dear Jinyou, I'm sorry that I didn't bring you a great stay experience. Our hotel is a single brand, not an international group. Breakfast is a meal, not a buffet. There are also cakes and fruits for afternoon tea. If you have any questions during your stay, you can contact the front desk at any time. We will solve it for you as soon as possible. We apologize for the inconvenience caused to you and wish you a happy life.
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Guest User
Business 2-bed Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 20, 2024
The hotel environment is very good. The front desk and the cleaning lady are super nice. When there was a room conflict, they actively helped us coordinate! No need to sleep on the street (´▽`) Stayed for three nights ~ Super satisfied
Sanitation: Pretty clean
Facilities: Looks very comfortable and modern ~ The view outside the window is also good
Original TextTranslated by Google
Response from Property: Hi Jinyou, a city and a building, an encounter may be a lifetime memory. Thank you very much for choosing Holiday Inn Express Jinbang. Your satisfaction makes us feel extremely happy; your strong recommendation makes us feel extremely honored. We will work harder and look forward to your next visit! Front Desk Guest Service