To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(2057)
Positive reviews(1987)
Reviews with photos/video(373)
Delicious breakfast(100)
Friendly front desk staff(68)
Loved the night views(19)
Great swimming pool(19)
Close to airport(15)
Luxurious(11)
Perfect for kids(7)
Negative reviews(70)
Ksalan
Premier Queen Room
Stayed in Sep 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Sep 7, 2024
Took a trip to Xiamen for a few days and stayed at Xiamen Westin. This hotel is not the newest hotel in Xiamen but is situated in the middle of Xiamen island, very convenient and easily accessible. The staff are friendly and the rooms are kept clean and comfortable. I had a wonderful stay and would recommend this hotel to anyone who is looking for reasonable priced and well managed hotel within Xiamen.
Response from Property: Thank you very much for choosing the Westin Xiamen and giving us full marks. I am glad to know that your stay at the Westin Xiamen was satisfactory. Your feedback is very important to us. We have shared your comments with our colleagues in the hotel. Your recognition will motivate us to do better in the future! Thank you again for choosing the Westin Xiamen. We sincerely look forward to your next stay. Wish you and your family a happy life~
Robert
Deluxe Double Room
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Sep 16, 2024
Really helpful staff, good location. Breakfast was good as was the gym, pool and spa facilities. Would stay again, value for money.
Response from Property: Thank you very much for choosing the Westin Xiamen and giving us full marks. I am glad to know that your stay at the Westin Xiamen was satisfactory. Your feedback is very important to us. We have shared your comments with our colleagues in the hotel. Your recognition will motivate us to do better in the future! Thank you again for choosing the Westin Xiamen. We sincerely look forward to your next stay. Wish you and your family a happy life~
Pang
Deluxe Double Room
Stayed in Aug 2024
Business travelers
15 review
4.7/5
Amazing
Posted on Aug 25, 2024
Room are with good view in high floor and love the breakfast with good variety of choice. Staff in reception area are very helpful and polite. Will definitely come back again.
Response from Property: Thank you very much for choosing the Westin Xiamen and giving us high marks. I am glad to know that your stay at the Westin Xiamen was satisfactory. Your feedback is very important to us. We have shared your comments with our colleagues in the hotel. Your recognition will motivate us to do better in the future! Thank you again for choosing the Westin Xiamen. We sincerely look forward to your next stay. Wish you and your family a happy life~
Guest User
Deluxe Double Room
Stayed in Jul 2024
Family
3 review
4.2/5
Very Good
Posted on Jul 4, 2024
The hotel is grand and service staff was very helpful and courteous. Rooms were clean and a good size with amenities. Pool is 25m and 2-lane, one lane was used for coaching for external parties and so only one lane can be used for swimming and there were 3 persons swimming in one lane, it’s a little tight. Though grand, the furnishings are dated especially in comparison to newer offerings. The stay was still good as service was impeccable.
Response from Property: Thank you very much for choosing the Westin Xiamen and giving us high marks. I am glad to know that your stay at the Westin Xiamen was satisfactory. Your feedback is very important to us. We have shared your comments with our colleagues in the hotel. Your recognition will motivate us to do better in the future! Thank you again for choosing the Westin Xiamen. We sincerely look forward to your next stay. Wish you and your family a happy life~
Jessie
Premier Queen Room
Stayed in Jun 2024
Couples
3 review
4.7/5
Amazing
Posted on Jul 18, 2024
Overall a great stay! Room was spacious, clean and very comfortable. It's a quick taxi ride away from the city centre. Remember to bring a swimming cap as they won't let you swim without one!
Response from Property: Thank you very much for choosing the Westin Xiamen and giving us high marks. I am glad to know that your stay at the Westin Xiamen was satisfactory. Your feedback is very important to us. We have shared your comments with our colleagues in the hotel. Your recognition will motivate us to do better in the future! Thank you again for choosing the Westin Xiamen. We sincerely look forward to your next stay. Wish you and your family a happy life~
Guest User
Deluxe Double Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 18, 2024
Very clean, luxury and nice. The breakfast is also very very delicious
Response from Property: Thank you very much for choosing the Westin Xiamen and giving us full marks. I am glad to know that your stay at the Westin Xiamen was satisfactory. Your feedback is very important to us. We have shared your comments with our colleagues in the hotel. Your recognition will motivate us to do better in the future! Thank you again for choosing the Westin Xiamen. We sincerely look forward to your next stay. Wish you and your family a happy life~
Brent Wayne
Premier Queen Room
Stayed in Sep 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Sep 15, 2024
Great location. Great staff and great accommodations.
Response from Property: Thank you very much for choosing the Westin Xiamen and giving us full marks. I am glad to know that your stay at the Westin Xiamen was satisfactory. Your feedback is very important to us. We have shared your comments with our colleagues in the hotel. Your recognition will motivate us to do better in the future! Thank you again for choosing the Westin Xiamen. We sincerely look forward to your next stay. Wish you and your family a happy life~
Ursula Ramela
Deluxe Room (2 beds)
Stayed in Jun 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 24, 2023
We had a very pleasant stay at the hotel. The room was clean and well kept. The staff was friendly and helpful. The breakfast was also very good as there were plenty of options. I would definitely recommend this hotel and we will be back again soon😊
Response from Property: Thank you very much for choosing the Westin Xiamen and giving us full marks. I am glad to know that your stay at the Westin Xiamen was satisfactory. Your feedback is very important to us. We have shared your comments with our colleagues in the hotel. Your recognition will motivate us to do better in the future! Thank you again for choosing the Westin Xiamen. We sincerely look forward to your next stay. Wish you and your family a happy life
Expat
Deluxe Double Room
Stayed in Apr 2023
Solo travelers
122 review
4.7/5
Amazing
Posted on Apr 21, 2023
Everything is great there. Local library, Art, and cultural place next to the sport center. Just wish the lounge was open to 11pm with cocktail option.
6/16
Response from Property: Thank you very much for choosing the Westin Xiamen and giving us high marks. I am glad to know that your stay at the Westin Xiamen was satisfactory. Your feedback is very important to us. We have shared your comments with our colleagues in the hotel. Your recognition will motivate us to do better in the future! Thank you again for choosing the Westin Xiamen. We sincerely look forward to your next stay. Wish you and your family a happy life~
Kwok Hing Daniel
Deluxe Double Room
Stayed in Mar 2024
Couples
9 review
4.7/5
Amazing
Posted on Apr 1, 2024
Good value. Chinese restaurant for evening meal is so so.
Response from Property: Thank you very much for choosing the Westin Xiamen and giving us high marks. I am glad to know that your stay at the Westin Xiamen was satisfactory. Your feedback is very important to us. We have shared your comments with our colleagues in the hotel. Your recognition will motivate us to do better in the future! Thank you again for choosing the Westin Xiamen. We sincerely look forward to your next stay. Wish you and your family a happy life~
Elizabeth Briony
Premier Queen Room
Stayed in Jan 2023
Couples
6 review
5.0/5
Outstanding
Posted on Jan 22, 2023
Amazing stay in a beautiful hotel. Fantastic service, delicious breakfast with loads of choice, and the room was comfortable and spacious.
Response from Property: Thank you very much for choosing the Westin Xiamen and giving us full marks. I am glad to know that your stay at the Westin Xiamen was satisfactory. Your feedback is very important to us. We have shared your comments with our colleagues in the hotel. Your recognition will motivate us to do better in the future! Thank you again for choosing the Westin Xiamen. We sincerely look forward to your next stay. Wish you and your family a happy life
BillyY
Premier Queen Room
Stayed in Jun 2023
Family
5 review
4.7/5
Amazing
Posted on Jul 3, 2023
Friendly and patient team, strongly recommended
Response from Property: Thank you very much for choosing the Westin Xiamen and giving us high marks. I am glad to know that your stay at the Westin Xiamen was satisfactory. Your feedback is very important to us. We have shared your comments with our colleagues in the hotel. Your recognition will motivate us to do better in the future! Thank you again for choosing the Westin Xiamen. We sincerely look forward to your next stay. Wish you and your family a happy life
WRAY
Deluxe Double Room
Stayed in May 2022
Business travelers
2 review
5.0/5
Outstanding
Posted on May 9, 2022
Great hotel with very helpful and polite staff, would certainly recommend to others
Response from Property: Thank you for taking the time to provide us with your feedback of your recent stay at the Westin. We are delighted that your stay with The Westin Xiamen was enjoyable. We are at all times here to provide you with our best service and hospitality making a stay at The Westin Xiamen each time brilliant, we are looking forward welcoming you back, to be again a great host. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. With my best regards,
Nansilun
Premier Queen Room
Stayed in Apr 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on May 21, 2024
nice thanks
Guest User
Deluxe Double Room
Stayed in Dec 2023
Business travelers
39 review
4.2/5
Very Good
Posted on Dec 14, 2023
Foods very good
Response from Property: Thank you very much for choosing the Westin Xiamen and giving us high marks. I am glad to know that your stay at the Westin Xiamen was satisfactory. Your feedback is very important to us. We have shared your comments with our colleagues in the hotel. Your recognition will motivate us to do better in the future! Thank you again for choosing the Westin Xiamen. We sincerely look forward to your next stay. Wish you and your family a happy life~