Home Inn Neo (Xiamen Airport SM City Plaza Taiwan Street) Reviews
Home Inn Neo (Xiamen Airport SM City Plaza Taiwan Street)
Second Floor of Yixing Building, 352 Taiwan Street, Fujian/Xiamen/Huli District, China, Huli District, Xiamen, Fujian, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Home Inn Neo (Xiamen Airport SM City Plaza Taiwan Street) Guest Reviews
4.6/5
Very Good
769 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All reviews(769)
Positive reviews(749)
Reviews with photos/video(121)
Clean and tidy(227)
Awesome stay(167)
Classy environment(59)
Friendly front desk staff(49)
Easy to get around(38)
Perfect for business trips(8)
Comfortable bed(6)
Close to airport(6)
Negative reviews(20)
Anonymous User
Single Room
Stayed in Apr 2024
Solo travelers
3 review
4.2/5
Very Good
Posted on Apr 4, 2024
good good
Response from Property: 尊敬的客人:小如感謝您花費寶貴的時間在此留下您的點評。我們十分高興看到您滿意此次的入住體驗。我們歡迎您在不久的將來再次光臨我們酒店,並繼續為我們提供寶貴的意見與建議!
Guest User
Business King Size Bed Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 9, 2024
The environment is very good, the stay is very comfortable, the service attitude is very good, very good
Original TextTranslated by Google
Response from Property: Dear guest: Xiaoru, thank you for taking the time to leave your review here. We are very happy to see that you were satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with your valuable comments and suggestions!
Guest User
Business Double Room A
Stayed in Jul 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Jul 6, 2024
very good
Facilities: good
Health: good
Good environment
good service
Original TextTranslated by Google
Response from Property: Dear guest: Xiaoru, thank you for taking the time to leave your review here. We are very happy to see that you were satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with your valuable comments and suggestions!
Tobi
Business Double Room A
Stayed in May 2024
Couples
1 review
1.1/5
Posted on May 23, 2024
The platform clearly stated that the bed was 1.8 meters long, but they refused to acknowledge the 1.5-meter bed. I went through all the trouble in the early hours of the morning and had to scold you before I changed it. Bad review!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! We are sorry to bring you a bad experience during your stay. The store attaches great importance to your feedback and will definitely take improvement measures. We look forward to your coming again to improve your stay experience. All our staff welcome you! wish you a happy life
Guest User
Single Room
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 30, 2024
fully equipped
Hygiene: good
Environment: good
Service: in place
Original TextTranslated by Google
Response from Property: Dear guest: Xiaoru, thank you for taking the time to leave your review here. We are very happy to see that you were satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with your valuable comments and suggestions!
Jici.
Business Double Room A
Stayed in Aug 2024
Travel with friends
7 review
4.7/5
Amazing
Posted on Aug 12, 2024
The room is very nice and can meet your travel needs. The lady at the front desk is also very responsible.
Original TextTranslated by Google
Response from Property: Dear guest: Xiaoru, thank you for taking the time to leave your review here. We are very happy to see that you were satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with your valuable comments and suggestions!
Anonymous User
Business Double Room A
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 9, 2024
The room was okay. The lady at the front desk was very nice. The only drawback was that I couldn't check in right away because I arrived at almost two o'clock because it hadn't been cleaned. But overall it was pretty good.
Original TextTranslated by Google
Response from Property: Dear guest: Xiaoru, thank you for taking the time to leave your review here. We are very happy to see that you were satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with your valuable comments and suggestions!
Guest User
Business Queen Room
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 9, 2024
The environment is quite good and the front desk service is also very enthusiastic. It is recommended to stay here
Original TextTranslated by Google
Response from Property: Dear guest: Xiaoru, thank you for taking the time to leave your review here. We are very happy to see that you were satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with your valuable comments and suggestions!
Anonymous User
Superior Room (2 beds)
Stayed in Aug 2024
Other
8 review
3.0/5
Posted on Aug 5, 2024
Not recommended
Hygiene is not good
Then the room is quite small
The range of price changes is also quite large.
But the service attitude of the staff is very good
Original TextTranslated by Google
Response from Property: Dear guests: Hello! We are sorry to bring you a bad experience during your stay. The store attaches great importance to your feedback and will definitely take improvement measures. We look forward to your coming again to improve your stay experience. All our staff welcome you! wish you a happy life
CHIN LIN
Business King Size Bed Room
Stayed in Aug 2024
Couples
6 review
5.0/5
Outstanding
Posted on Aug 13, 2024
The accommodation location has convenient transportation and there are many options for eating out. Ms. Chen at the counter is attentive and always answers questions patiently. She will arrange housekeeping cleaning time according to the guests' needs. It is a pleasant stay experience.
Original TextTranslated by Google
Response from Property: Dear guest: Xiaoru, thank you for taking the time to leave your review here. We are very happy to see that you were satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with your valuable comments and suggestions!
Manluo
Business King Size Bed Room
Stayed in Jan 2024
Family
4 review
5.0/5
Outstanding
Posted on Feb 7, 2024
When I booked a room, I chose a double bed room with a window for 279 yuan at the time. The room was very clean and tidy. It would be cheaper on Mondays and Tuesdays during the off-season. There is tea in the lobby, and it is very warm to have a cup of tea when you go out and come in. There are a few nearby There is a Jiangtou vegetable market, and the Lida Xuansha, tea, noodles and flat food are delicious. It is very convenient to live here for eating, drinking and having fun. There is also an SM City Plaza about one kilometer away. If you go out from the bus station, you can also go to the temple. You can go and take photos of the temple. The plane flies over the former Qingshui Palace, and you can also take the bus to Xiamen Station. It can be said that it is a very convenient hotel with good service and new facilities. My child said that I can't watch the TV and the remote control doesn't work. Still a five-star rating! Must stay here!
Original TextTranslated by Google
Response from Property: Dear guest: Xiaoru, thank you for taking the time to leave your review here. We are very happy to see that you were satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with your valuable comments and suggestions!
Guest User
Business Double Room A
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 17, 2024
The room is clean and tidy, the front desk service attitude is good, and the transportation is convenient. It is suitable for business trips.
Original TextTranslated by Google
Response from Property: Dear guest: Xiaoru, thank you for taking the time to leave your review here. We are very happy to see that you were satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with your valuable comments and suggestions!
Guest User
Business Double Room A
Stayed in Jul 2024
Business travelers
33 review
4.8/5
Amazing
Posted on Jul 9, 2024
It is 1 km away from SM Plaza. There is a ginger duck on the west side downstairs which is very authentic.
Original TextTranslated by Google
Response from Property: Dear guest: Xiaoru, thank you for taking the time to leave your review here. We are very happy to see that you were satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with your valuable comments and suggestions!
Pianpianxihuanyiqiyongshi
Superior Room (2 beds)
Stayed in Jul 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Jul 9, 2024
This time I came to Xiamen and stayed with friends. The facilities were very complete and the hotel service attitude was also very good! Overall very satisfied!
Original TextTranslated by Google
Response from Property: Dear guest: Xiaoru, thank you for taking the time to leave your review here. We are very happy to see that you were satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with your valuable comments and suggestions!
Anonymous User
Superior Room (2 beds)
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Jul 7, 2024
Facilities: good
Health: good
Good environment
good service
The front desk is very welcoming and the service is very good. I forgot something in the room. I told the front desk and they immediately found it for me. Thank you very much. The service is very good.
Original TextTranslated by Google
Response from Property: Dear guest: Xiaoru, thank you for taking the time to leave your review here. We are very happy to see that you were satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with your valuable comments and suggestions!