Holiday Inn Express Xiamen Lushan

Holiday Inn Express Xiamen Lushan Reviews

Holiday Inn Express Xiamen Lushan

No.102 Jiahe Road, Xiamen, ChinaView Hotel Details
Holiday Inn Express Xiamen Lushan
Holiday Inn Express Xiamen LushanHoliday Inn Express Xiamen LushanHoliday Inn Express Xiamen Lushan
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Holiday Inn Express Xiamen Lushan Guest Reviews

4.7/5
Outstanding
1229 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(1229)
Positive reviews(1215)
Reviews with photos/video(231)
Easy to get around(259)
Friendly front desk staff(229)
Convenient location(167)
Close to metro(154)
Delicious breakfast(138)
Awesome amenities(110)
Many amenities(68)
Would stay again(33)
Negative reviews(14)
Limhor
Superior Room (2 Beds) (Smoking)
Stayed in Jun 2024
Couples
17 review
4.5/5
Great
Posted on Jun 19, 2024
Very convenient to move around as it is just beside a metro station. Easy to find restaurants and shopping malls around the hotel. Price of room including breakfast is reasonable. Breakfast is good. One draw back was that the TV set in the room was malfunction - unable to connect to any channel (no signal).
Response from Property: Dear guest thank you very much for your stay and positive review. We are glad to see that you enjoyed your stay here. Holiday Inn Express Xiamen Lushan is situated along Jiahe Road in the heart of Xiamen. With its prime business district location, you’ll find yourself close to the action with a bustling array of shopping venues at your fingertips. Our location offers the added convenience a nearby subway station, buses and plenty of taxis to whisk you around the city. You’ll enjoy a comfortable bed, refreshing shower, office-style and leisure accoutrements, and a Chinese and Western-style breakfast buffet—all created to allow for an easygoing travel experience. Rest assured that these issues will be looked into. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Wish you have a nice day! IHG Social Listening Team
Guest User
Superior Double Room (Larger Size - Smoking)
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 1, 2024
Good service provided by front desk. Wide variety of food choices for breakfast. Washing machines available for laundry (with fee)
Response from Property: Dear guest, thank you very much for taking the time to share this valuable review with us. We are committed to creating a pleasant and satisfying experience for our guests. We are honored to receive your positive feedback on our breakfast, which includes a variety of Chinese, Western, and local specialties that are nutritious and delicious. They provide ample energy to start your day. We are delighted to have provided you with a wonderful experience and invite you to stay with us again. IHG Social Listening Team
Guest User
1 King Bed Standard Extra Floor Space Non-Smoking
Stayed in Dec 2023
Family
9 review
4.7/5
Amazing
Posted on Jan 2, 2024
Same in same hotel on our return trip back to Xiamen. Like location. Walking distance to 连花路口 MRT Station. Paragon shopping mall just across the traffic junction. Lot of restaurants within walking distance. Breakfast lot of variety.
Response from Property: Dear guest thank you very much for your stay and positive review. We are glad to see that you enjoyed your stay here. Holiday Inn Express Xiamen Lushan is situated along Jiahe Road in the heart of Xiamen. With its prime business district location, you’ll find yourself close to the action with a bustling array of shopping venues at your fingertips. Our location offers the added convenience a nearby subway station, buses and plenty of taxis to whisk you around the city. The hotel has 322 stylish rooms with multifunctional furniture designed to increase comfort and privacy during your stay. Rooms are fitted with power outlets and USB ports to support device usage. You’ll enjoy a comfortable bed, refreshing shower, office-style and leisure accoutrements, and a Chinese and Western-style breakfast buffet—all created to allow for an easygoing travel experience. Be it for vacation or work, Holiday Inn Express Xiamen Lushan is the wonderful choice to make your mission simple & smart. We look forward to seeing you again! Wish you have a nice trip! IHG Social Listening Team
Mezanur
Superior Queen Room
Stayed in Apr 2024
Business travelers
2 review
4.0/5
Very Good
Posted on May 1, 2024
Breakfast is not suitable who are looking for western foods. Location is good near the metro.
Response from Property: Dear guest, thank you for taking the time to share this valuable review with us. We apologize that the breakfast options did not meet your expectations. In the future, we will adjust the breakfast menu based on customer feedback. The hotel is in a prime location with complete surrounding amenities and convenient transportation, which saves you valuable time during your travels. We look forward to welcoming you back anytime. IHG Social Listening Team
Kseniia
1 King Bed Standard Extra Floor Space Non-Smoking
Stayed in Jan 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 26, 2024
The hotel is located right next to the metro station, and the train station and airport are very close. The room was clean, and the staff very friendly. But we were a little bit disappointed with breakfast. We stayed for 2 nights, on Friday morning the breakfast was very poor, it says western food, but there was only some Chinese food. On Saturday the breakfast was a little better, but still not much choice.
Response from Property: Dear guest, thank you for your valuable feedback. We apologize for the disappointment you experienced with our breakfast selection during your stay. We understand that having a satisfying breakfast is an important part of your hotel experience, and we are sorry that we fell short of your expectations on Friday morning. We will review our breakfast offerings and ensure that we have a wider variety of options to cater to different tastes and preferences. We are glad to hear that you found our rooms clean and the staff friendly. Our team takes pride in providing excellent service, and we will continue to strive to exceed guests' expectations in these areas. Thank you again for your feedback. We hope to have the opportunity to welcome you back in the future, we will do our best to provide you with a more enjoyable stay. Wish you have a nice day! IHG Social Listening Team
George
Superior Double Room (Larger Size - Smoking)
Stayed in Feb 2024
Solo travelers
30 review
5.0/5
Outstanding
Posted on Mar 1, 2024
Great value for money in good area. Central and easy to get around
Response from Property: Dear guest thank you very much for your stay and positive review. We are glad to see that you enjoyed your stay here. Holiday Inn Express Xiamen Lushan is situated along Jiahe Road in the heart of Xiamen. With its prime business district location, you’ll find yourself close to the action with a bustling array of shopping venues at your fingertips. Our location offers the added convenience a nearby subway station, buses and plenty of taxis to whisk you around the city. The hotel has 322 stylish rooms with multifunctional furniture designed to increase comfort and privacy during your stay. Rooms are fitted with power outlets and USB ports to support device usage. You’ll enjoy a comfortable bed, refreshing shower, office-style and leisure accoutrements, and a Chinese and Western-style breakfast buffet—all created to allow for an easygoing travel experience. Be it for vacation or work, Holiday Inn Express Xiamen Lushan is the wonderful choice to make your mission simple & smart. We look forward to seeing you again! Wish you have a nice trip! IHG Social Listening Team
FUNNYLI
1 King Bed Standard Extra Floor Space Non-Smoking
Stayed in May 2023
Business travelers
4 review
3.5/5
Posted on Jun 12, 2023
Very nice hotel. Views of the city are superb, particularly from the upper floors and the club lounge. This area of town is a little light on activities, but everything in Xiamen is just a taxi ride away, so not too big of a deal. All the staff were friendly and helpful, and I always, always had great food and service at Qba. The breakfast buffet was large but never really suited my taste. All in all a very pleasant experience, and I'd stay here again and again.
Response from Property: Dear guest, Thank you so much for your review of our hotel. Holiday Inn Express Xiamen Lushan is situated along Jiahe Road in the heart of Xiamen. With its prime business district location, you’ll find yourself close to the action with a bustling array of shopping venues at your fingertips. The hotel is just 8 kilometers from Xiamen Gaoqi International Airport. What’s more, our location offers the added convenience a nearby subway station, buses and plenty of taxis to whisk you around the city. The hotel has 322 stylish rooms with multifunctional furniture designed to increase comfort and privacy during your stay. Rooms are fitted with power outlets and USB ports to support device usage. You’ll enjoy a comfortable bed, refreshing shower, office-style and leisure accoutrements, and a Chinese and Western-style breakfast buffet—all created to allow for an easygoing travel experience. We will also continuously collect customer feedback and enrich the variety of our breakfast. We look forward to see you again! Wish you have a nice day! IHG Social Listening Team
Yap
Superior Queen Room
Stayed in Dec 2023
Business travelers
1 review
4.5/5
Great
Posted on Dec 4, 2023
Front desk training staffs should know more product before they can stand at front desk.
Response from Property: Dear guest thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. please feel free to contact with our on duty manager if you have any suggestion during your stay. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Wish you have a nice day! IHG Social Listening Team
Ahwlee
Superior Queen Room
Stayed in Oct 2023
Family
4 review
4.5/5
Great
Posted on Oct 20, 2023
Good location as close to corporate offices and food. Hotel staff helpful and even offered me a cheaper price compared to the price I got when I booked. Unfortunately parts under renovation and gym was closed. Would also be helpful if desk staff can speak English.
Response from Property: Dear guest thank you very much for your stay and positive review. We are glad to see that you enjoyed your stay here. Our location offers the added convenience a nearby subway station, buses and plenty of taxis to whisk you around the city. The hotel has 322 stylish rooms with multifunctional furniture designed to increase comfort and privacy during your stay. We will strengthen the training of our employees' language skills. We apologize for any inconvenience caused. Providing a first-class accommodation environment and high-quality service has always been our goal and pursuit. We look forward to seeing you again! Wish you have a nice trip! IHG Social Listening Team
Guest User
Superior Queen Room
Stayed in Apr 2023
Solo travelers
9 review
4.5/5
Great
Posted on Apr 11, 2023
Front desk staff were excellent and friendly. Room design was excellent, I liked that there was a two setter sofa where you can just sit and relax. The bed and bedding were great. There were lot of wall sockets for all your charging need, but those electric sockets were not the best as there were already some problems with them. If you’re familiar with Xiamen island, then you’ll know that the location of this hotel was at the center of the island and very convenient. And with subway station and bus stop few steps away so easy to move around.
Response from Property: Dear guest, welcome to the beautiful Xiamen and choose to stay at our hotel. Our hotel is located in the center of the beautiful Xiamen, Jiahe Road, adjacent to the city government and the bustling commercial shopping center, The hotel is adjacent to the Lianhua Intersection Station on Metro Line 1 Entrance 2. From the hotel, you can walk to Mingfa Commercial Plaza, which integrates catering and entertainment. Opposite is the large high-end shopping mall Panji Center, which is a convenient choice for your business trip. You can enjoy high-speed wireless network, experience the comfortable feeling of sweet dreams sleeping bedding and brand bathroom in our hotel, and the exquisite Chinese and Western style peace of mind buffet breakfast will also open up a vibrant day for you. We are looking forward to your next visit. Best Regards, IHG Social Listening Team
Edku
Superior Queen Room
Stayed in Sep 2023
Business travelers
27 review
5.0/5
Outstanding
Posted on Sep 22, 2023
The room is Small but very clean. The reception service is very friendly and nice. Breakfast is also.
Response from Property: Dear guest, Thank you so much for your review of our hotel. We are so glad to hear that you have enjoy your stay with us. Holiday Inn Express Xiamen Lushan is situated along Jiahe Road in the heart of Xiamen. With its prime business district location, you’ll find yourself close to the action with a bustling array of shopping venues at your fingertips. The hotel is just 8 kilometers from Xiamen Gaoqi International Airport. What’s more, our location offers the added convenience a nearby subway station, buses and plenty of taxis to whisk you around the city. Rooms are fitted with power outlets and USB ports to support device usage. You’ll enjoy a comfortable bed, refreshing shower, office-style and leisure accoutrements, and a Chinese and Western-style breakfast buffet—all created to allow for an easygoing travel experience. you not only have a warm bed, clean rooms, and friendly smiles, but also a space that makes you feel comfortable, warm, and fully enjoy yourself. We look forward to see you again! Wish you have a nice day! IHG Social Listening Team
Liam John
Superior Queen Room
Stayed in Jun 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 25, 2023
Stayed at the Holiday Inn Express for a couple of nights during the Dragon Boat Festival. Location is great, rooms are modern and clean. Staff were nice, friendly and helpful (especially Elaine!) I would definitely stay again in the future!
Response from Property: Dear guest, Thank you so much for your review of our hotel. We are so glad to hear that you have enjoy your stay with us. Holiday Inn Express Xiamen Lushan is situated along Jiahe Road in the heart of Xiamen. With its prime business district location, you’ll find yourself close to the action with a bustling array of shopping venues at your fingertips. The hotel is just 8 kilometers from Xiamen Gaoqi International Airport. What’s more, our location offers the added convenience a nearby subway station, buses and plenty of taxis to whisk you around the city. Rooms are fitted with power outlets and USB ports to support device usage. You’ll enjoy a comfortable bed, refreshing shower, office-style and leisure accoutrements, and a Chinese and Western-style breakfast buffet—all created to allow for an easygoing travel experience. you not only have a warm bed, clean rooms, and friendly smiles, but also a space that makes you feel comfortable, warm, and fully enjoy yourself. We look forward to see you again! Wish you have a nice day! IHG Social Listening Team
Ling Ming
Superior Queen Room
Stayed in May 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jun 1, 2023
Amazed by very impressive service, particularly by friendly staff called Sunny or Hui by Chinese. Tranquility of location and its aircon, cleanliness and superb comfort king size + bed and wide range of breakfast included making it a good memory, and certainly I would stay there again next time when I visit Xiamen.
Response from Property: Dear guest thank you very much for your stay and positive review. We are glad to see that you enjoyed your stay here. Holiday Inn Express Xiamen Lushan is situated along Jiahe Road in the heart of Xiamen. With its prime business district location, you’ll find yourself close to the action with a bustling array of shopping venues at your fingertips. Our location offers the added convenience a nearby subway station, buses and plenty of taxis to whisk you around the city. The hotel has 322 stylish rooms with multifunctional furniture designed to increase comfort and privacy during your stay. Rooms are fitted with power outlets and USB ports to support device usage. You’ll enjoy a comfortable bed, refreshing shower, office-style and leisure accoutrements, and a Chinese and Western-style breakfast buffet—all created to allow for an easygoing travel experience. Be it for vacation or work, Holiday Inn Express Xiamen Lushan is the wonderful choice to make your mission simple & smart. We look forward to seeing you again! Wish you have a nice trip! IHG Social Listening Team
Guest User
Superior Double Room (Larger Size - Smoking)
Stayed in Mar 2024
Business travelers
52 review
5.0/5
Outstanding
Posted on Mar 10, 2024
All good perfect
Response from Property: Dear guest thank you very much for your stay and positive review. We are glad to see that you enjoyed your stay here. Our hotel has 322 stylish rooms with multifunctional furniture designed to increase comfort and privacy during your stay. Rooms are fitted with power outlets and USB ports to support device usage. You’ll enjoy a comfortable bed, refreshing shower, office-style and leisure accoutrements, and a Chinese and Western-style breakfast buffet—all created to allow for an easygoing travel experience. Be it for vacation or work, Holiday Inn Express Xiamen Lushan is the wonderful choice to make your mission simple & smart. We look forward to seeing you again! Wish you have a nice trip! IHG Social Listening Team
Guest User
1 King Bed Standard Extra Floor Space Non-Smoking
Stayed in Jul 2024
Family
13 review
5.0/5
Outstanding
Posted on Jul 4, 2024
The hotel is in a very convenient location, right outside the subway station, with very developed transportation around. It is in the city center. The hotel room is very clean, and the front desk service is very good. Thanks to Miss Song Ning at the front desk. She smiled when we checked in and made us feel very comfortable. The room was newly decorated. We traveled with children, and they took the initiative to ask us if we needed children's toiletries and slippers. Thumbs up~~~ I would recommend this hotel!
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