Guest User
November 24, 2024
The hotel is highly comprehensive, with a high cost-effectiveness and a good experience. It is located in the center of the city, close to the sea, and covers multiple business districts. The location is very good, the location is very good, and it is very convenient to take a taxi. The surrounding area is very suitable for walking, and it is very close to the beach. The hotel facilities are well maintained, the hardware is complete, and everything is clean and clean. The marble floor in the lobby is polished very brightly, and it looks very high-end at first glance. The front desk service is excellent, and the overall service experience is great. The front desk is particularly enthusiastic and the service is very humane. The concierge department cooperates very well. The concierge is professional, very positive, enthusiastic and proactive, and provides luggage service. The concierge responds quickly, helps with luggage, checks items, and guides enthusiastically. The front desk girl provides excellent service and smiles. The business is superb, the front desk is professional, the self-service machine check-in is fast, the operation is standardized, and the room arrangement is reasonable, which meets my requirements. It feels very warm. The concierge is very proactive in serving guests, helping to open the car door, take the luggage, carefully confirm the number of luggage pieces, help count items, and help push the cart. The front desk handles it quickly, with a sweet smile and fast operation. I highly praise the hotel front desk. The service at the front desk is really great. The front desk staff are very polite. I thank the front desk manager Qiao for his warm check-in service. The room type is well arranged. He took the initiative to check in and patiently introduced the facilities in the store. The room is luxurious and high-end, with complete facilities, clean and sanitary. The room has a large balcony and you can enjoy the unbeatable sea view. The lobby is magnificent, a real five-star hotel. The lady at the front desk is very enthusiastic, with a sweet smile and a very good service attitude. Fruits are also sent to the room. The switchboard responds quickly and solves the guests' problems in a timely manner. The service and management of this hotel are quite attentive and humane, which makes me feel at home. The hotel is next to the convention and exhibition center, which is very convenient. There are many delicious foods around, convenient transportation, and the hotel is cost-effective. I will strongly recommend it to my friends and I will stay here next time I come to Xiamen.
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