Ibis styles  Hotel

Ibis styles Hotel Reviews

Ibis styles Hotel

No.318 Zhongshan Road, Xiamen, ChinaView Hotel Details
Ibis styles  Hotel
Ibis styles  HotelIbis styles  HotelIbis styles  Hotel
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Ibis styles Hotel Guest Reviews

4.5/5
Good
2710 review
Verified reviews
Location4.6
Amenities4.4
Service4.6
Cleanliness4.5
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All Reviews(2710)
Positive reviews(2633)
Reviews with photos/video(404)
Near shopping area(309)
Convenient for shopping(258)
Easy to get around(238)
Friendly front desk staff(197)
Average sound insulation(100)
Large rooms(84)
Delicious breakfast(84)
Would stay again(23)
Negative reviews(77)
Guest User
Business 2-bed Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 3, 2024
Concierges are so helpful & friendly. Room is clean & the beds are comfy! Strategic location at Zhong San Pedestrian Street where all shops & food are there! 👍🏻
Response from Property: Companionship is the longest confession. I like your satisfaction and look forward to your stay again ~
Chun Ling
Superior Queen Room
Stayed in May 2024
Friends
3 review
4.5/5
Great
Posted on May 30, 2024
The location is excellent and very close to the shopping street, but the room facilities are little old and require some maintenance
Response from Property: Dear guest, I am very sorry that I did not bring you a satisfactory stay experience. Xiaoyi will pay more attention to the problems you raised and try to find ways to rectify them. I hope that the guest will have a satisfactory experience next time you stay. The smile on your face is the driving force of our efforts~~~
Florencia Irena
Business 2-bed Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 30, 2024
Location: Pretty good (right next to the Zhongshan Road), also quite strategic cause it is close to a mall and subway station (Zhenhai Road). I'm very satisfied with the fact that my room was facing the Zhongshan Road. I felt quite lucky cause I could see the view of Zhongshan Road every morning and night just from my room window. Service: Quite friendly, especially the cleaning and the restaurant staff. They are so kind to me and my father. Although there was a little problem in communication since I can't speak Chinese well, I enjoyed my stay at Ibis Hotel.
Response from Property: Companionship is the longest confession of love. I love your satisfaction and look forward to your stay again~
Carherine
Queen Room
Stayed in May 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on May 11, 2024
Beautiful hotel room,super convenient location, shopping and restaurant all around. And the front desk staff Mr 钟炎坤is very helpful. Definitely will come back this hotel again if I come Xiamen.
Response from Property: Accompany is the longest love confession, like your satisfaction and return, looking forward to your stay again ~
Guest User
Deluxe Family Room
Stayed in Jun 2024
Family
3 review
4.7/5
Amazing
Posted on Jun 20, 2024
Great location with great foods around the hotel.
Jw
Business 2-bed Room
Stayed in Mar 2024
Friends
4 review
4.7/5
Amazing
Posted on Apr 14, 2024
Great location. A little noisy as the room was facing the back road and the toilet windows cannot be closed. Escalators didn't work all the time. Wifi works for foreigner as there's an alternative way to login with the room number. We did not want housekeeping so they left water outside our door everyday.
Response from Property: Hello guest, we are very sorry that we did not give you a satisfactory check-in experience. Xiaoyi will pay more attention to the issues you raised and work hard to find ways to rectify them. We hope that you will have a satisfactory experience next time you check in. Thank you for your respect. Your smile is the motivation for our efforts~~~
Jadelyl -
Queen Room
Stayed in Feb 2024
Family
3 review
4.7/5
Amazing
Posted on Apr 15, 2024
Right on the walking pedestrian street. Good and convenient location
Response from Property: Companion is the longest confession of love. I love your satisfaction and am looking forward to your stay again~
kpylee
Business Queen Room
Stayed in Jan 2024
Couples
5 review
3.5/5
Posted on Jan 21, 2024
Hotel rate value for money due to good location. But hotel room requires several renovations.
Response from Property: Hello guest, we are very sorry that we did not give you a satisfactory check-in experience. Xiaoyi will pay more attention to the issues you raised and work hard to find ways to rectify them. We hope that you will have a satisfactory experience next time you check in. Thank you for your respect. Your smile is the motivation for our efforts~~~
Sor Khim
Family Room
Stayed in Dec 2023
Family
3 review
5.0/5
Outstanding
Posted on Feb 19, 2024
We stayed at the hotel during last December vacation. The location is good, at the Zhongshan pedestrian street. Good.
Response from Property: Companionship is the longest confession of love. I love your satisfaction and look forward to your stay again~
Anonymous User
Deluxe Family Room
Stayed in Jun 2024
Family
6 review
3.0/5
Posted on Jun 16, 2024
The service was excellent, especially the front desk which help us book transport. The elevator was terrible and was using service elevator the whole time. Location was hit and miss.bec its on a shopping street but there was no area was loading and unloading whicj was very hard when it rains. Building was quite old.
Terry
Queen Room
Stayed in Jun 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jun 8, 2024
Good location. Easy to get onto Pedestrian Street. Escalator going up from 2nd Floor from Pedestrian Street.
Response from Property: Companionship is the longest confession of love. I love your satisfaction and look forward to your stay again~
Anonymous User
Deluxe Suite
Stayed in Dec 2023
Family
3 review
5.0/5
Outstanding
Posted on Feb 20, 2024
Great for families. Central location along pedestrianised shopping street is perfect base to explore the city. Conveniently situated next to a food court and near many eateries.
6/7
Response from Property: Companionship is the longest confession of love. I love your return with satisfaction and look forward to your stay again~
Guest User
Deluxe Suite
Stayed in May 2024
Family
2 review
4.0/5
Very Good
Posted on Jun 13, 2024
Booked a deluxe suite to accommodate our larger group (a 6-month old and a 6-year old in tow). Got to the hotel a couple of hours late due to flight delays, so it was a little later than we would have liked and we're already tired from the travelling alone. The driver drove us up a narrow road to a dark cul-de-sac, in front of an aged residential building, that was somewhat shocking to us that it was an Ibis (or at least part of it is). Cautiously walked in to the lift lobby to find that the passenger lift was being upgraded, and we took the decrepit and small service lift. Thankfully, we were greeted by a modern and Ibis-standard reception area that was well-lit and fairly large. Check-in was relatively smooth so we were on our way up to our suite with slightly improved expectations after the initial let-down... to a tiny living room in a suite. Guess we misjudged the scale in the photos on Trip. That said, after settling down, it was a lot more palatable as the rooms were larger than the living room with the twin room having an en-suite toilet (while the king room uses the common toilet with the washbasin outside it). The room sizes made up for the disappointment and they overlooked the popular Zhongshan pedestrianised street (gratefully it's quiet at night). That said, a major gripe was the phlegm found in the washbasin when we checked-in and an entire suite reeking of cigarette smoke (possibly by the neighbouring room occupants who were smoking in theirs and left their door open), though they were later solved by housekeeping team who blasted the AC while we were out next morning to clear the odour. For amenities, the laundry room on the 5th floor is cramped, but we found it useful. The breakfast area was small as well and functional for small and not picky eaters, and there is a basic gym at the end of the breakfast area that was used by only 1 other guest during our stay. All in all, the value is as expected of Ibis-es, i.e. good monetary value for great locations (we were in the heart of the tourist district, but don't expect any bells and whistles.
Guest User
Deluxe Suite
Stayed in May 2024
Family
5 review
5.0/5
Outstanding
Posted on May 31, 2024
The hotel is located at ZhongShan Road and walking Street where lots of Eateries and shopping. Rooms are huge, and reception services need to be improve.
Jee Teck
Deluxe Family Room
Stayed in May 2024
Family
1 review
3.5/5
Posted on May 28, 2024
Location is great which leads directly to Zhongshan Road. Unfortunately, the dedicated hotel lift is being worked on from 24-May. Only one cargo lift is used to service the guests which usually leads to long waiting time. Front desk service was average. Need to pay by cash (exact amount) for extra breakfast. I booked a family room which is spacious however the bathroom requires attention (door, shower door, some leakage from shower area, etc). Other than the option for a family room to take in 4, there are many choices along Zhongshan road which might be worthwhile to explore.