SIG Resort

SIG Resort Reviews

SIG Resort

1168 Chaoyuan Road, Tongan District, Tong'an District, Xiamen, Fujian, 361100, ChinaView Hotel Details
SIG Resort
SIG ResortSIG ResortSIG Resort
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SIG Resort Guest Reviews

4.6/5
Very Good
453 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(453)
Positive reviews(427)
Reviews with photos/video(123)
Classy environment(93)
Relaxing hot springs(74)
Perfect for kids(30)
Tasty food(18)
Friendly front desk staff(17)
Close to amusement park(11)
Has facilities for children(7)
Garden view(5)
Negative reviews(26)
JaceBG
Superior Double Room
Stayed in Agt 2024
Family
12 review
4.7/5
Amazing
Posted on 10 Agt 2024
Absolutely loved our stay at SIG Resort for the second time, now with our baby! From the moment we arrived, the receptionist was incredibly accommodating and helpful, ensuring we had everything we needed for our little one. The renovations have really elevated the experience; the updated pool and hot spring areas are fantastic—so much better than before! They provide a refreshing oasis to unwind and enjoy family time. Overall, SIG Resort continues to impress, and we can't wait to return again. Highly recommend it for families looking for a comfortable and enjoyable getaway!
Response from Property: Thank you for choosing to stay at SIG. Your praise of the hotel environment and service is our driving force. We look forward to seeing you and your family again!
Davina Ellen
Vanilla Spring Villa
Stayed in Agt 2022
Couples
3 review
4.0/5
Very Good
Posted on 7 Agt 2022
Usually I’d have something good to say but this time when my fiancé and I went for a lovely getaway, SIG’s amenities were horrible and they fail to mention that on their booking information. There was construction within the hot springs and the the spa was closed. There was no special massage for us. We would usually get the Jade massage but that was not possible this trip. Furthermore, being the only foreigners that had the Vanilla Villa, no one knew what we wanted when it came to driver coming to retrieve us—we spoke mandarin on the phone; they still did not understand us. Lastly, the “western” dinner and breakfast buffet was missing the western food. Needless to say, SIG is not what it use to be. We’ll try again in 2023; this when the place should be done with construction and offer all its great amenities again.
Response from Property: Dear guest: Hello, hereby we sincerely apologize for not being able to bring a satisfactory holiday environment to you and your family because the resort is under upgrade and renovation. We attach great importance to the issue mentioned by you, and the resort will also make improvements and perfection in terms of the issue you mentioned. Thank you a lot for your feedback. Meanwhile, we sincerely look forward to and welcome you to come again. We will do our best to provide you and your family with a more perfect trip. Looking forward to seeing you again!
Sven Mirko
Forest Spring Villa
Stayed in Feb 2022
Couples
2 review
4.2/5
Very Good
Posted on 22 Feb 2022
Nice hotel, friendly staff, this hotel has potential for more... unfortunately a little bit worn out, rooms need renovation...
Response from Property: Thank you very much for your feedback.We will strive to improve our shortcomings and provide better service for every guest.
Guest User
Superior Double Room
Stayed in Mei 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on 8 Mei 2024
The hot spring area here is quite large, with many pools. The decoration of the hot spring is very beautiful, similar to the style of a cave. Each pool is also named, which is very creative. After soaking in the hot spring, I went to the steam room to sweat. It was very comfortable. And I could go there again before checking out the next day after sleeping. There was no limit on the number of times before checking out, which was very humane.
Original TextTranslated by Google
Response from Property: Thank you for choosing Shengzhixiang for your vacation and sharing your stay experience. We are very happy to bring you a satisfactory vacation experience. We welcome you and your family to come back to Shengzhixiang for vacation!
Guest User
Deluxe Room
Stayed in Mei 2024
Family
2 review
3.5/5
Posted on 4 Mei 2024
Toiletries need to be collected at the front desk, and there are no children's toiletries. The service level is not like a five-star hotel at all. The hot spring area is very stingy when asking for bath towels. The buffet breakfast is really bad, with too few varieties. My husband said it is worse than a three-star hotel. Fortunately, we did not have a buffet dinner there. The only good thing is that the water quality in the hot spring area is OK, and the children have a lot of fun. It is recommended to go to the hot spring alone and do not stay overnight. The accommodation experience is not good.
Original TextTranslated by Google
Response from Property: Thank you for your comments and feedback; in order to implement the "Notice of Xiamen Municipal Culture and Tourism Bureau on Star-rated Hotels Not Providing Guest Room Disposable Items", from April 1, 2021, "six small items" of disposable items (toothbrush, comb, razor, shoe brush, bath brush, nail file) will not be provided and placed in the guest room. The hotel breakfast is a buffet with a local flavor. If you feel that it is not rich enough during use, you can tell our colleagues in the on-site restaurant and they will help communicate. Looking forward to the opportunity to provide you with vacation services.
Guest User
Deluxe Suite
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on 30 Apr 2024
The room I stayed in was quite large, well-furnished, clean and tidy, very quiet, with a pleasant view outside the window. The front desk staff and the waiters in the hot spring area were very enthusiastic. The only drawback was that there were few outdoor pools, and some were still under renovation. Fortunately, there were not many guests, so it was very leisurely and quiet.
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at Shengzhixiang Hot Spring Resort; guests who have hot spring tickets can enter the resort unlimited times with their room cards during their stay. Thank you for your affirmation of our service. Shengzhixiang has been in business for more than 10 years, and the hotel products are currently being gradually upgraded and renovated. Welcome to come back to check in and experience it.
Guest User
Superior Double Room
Stayed in Apr 2024
Couples
5 review
5.0/5
Outstanding
Posted on 27 Apr 2024
I regret coming to Shengzhixiang so late! It's so comfortable! There are many hot springs in the park, including private hot springs in the family area and special cave areas. The hot springs can also be contracted for an entire swimming pool. The overall service is in place, basically responsive to every request, and fruit will be delivered in the evening! I will recommend my family and friends to come next time!
Original TextTranslated by Google
Response from Property: Thank you for your praise and recommendation. We look forward to your return for vacation.
Guest User
Superior Double Room
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on 24 Mar 2024
The room is very nice, clean and hygienic. The children had a lot of fun playing there. The room has better privacy after the renovation. The children love the swimming pool and the water curtain cave. There is also a gym and a children's playground next to each other, so both adults and children can have fun.
Original TextTranslated by Google
Response from Property: Thank you for your sharing and praise. I look forward to you and your family coming back for vacation~
Anonymous User
Superior Double Room
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on 15 Feb 2024
The front desk service is professional and the attitude is very good! The room is clean and comfortable, there are many kinds of hot springs, the service staff is enthusiastic, and my family is very satisfied! The buffet is very rich and I enjoyed it. An ideal stay!
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at Shengzhixiang; your satisfaction is the greatest affirmation for us, and we look forward to seeing you and your family coming back for vacation~
Guest User
Deluxe Room
Stayed in Feb 2024
Family
4 review
4.0/5
Very Good
Posted on 17 Feb 2024
Apart from being a bit old, it's pretty good, but the bathroom has an unpleasant smell... It's not easy to still be like this after more than ten years of opening
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at Shengzhixiang Hot Spring Resort. The problems have been reported to the reception department for rectification. We are sorry for not providing a good holiday experience. We also look forward to the opportunity to provide holiday services for you and your family.
Guest User
Superior Double Room
Stayed in Feb 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on 14 Feb 2024
The room environment is pretty good. There is a girl at the front desk who is very enthusiastic. The little monkey given is very popular with children. There is a fat man at the back whose attitude is not very good. I bought a private bath by myself. The hot spring ticket at the back is useless.
Original TextTranslated by Google
Response from Property: Thank you for choosing Shengzhixiang Resort and sharing your stay experience. Your feedback has been received and we will strengthen the training of our staff. At the same time, we will also work hard to improve the shortcomings and provide better services to every guest. We sincerely look forward to your visit again!
Guest User
Deluxe Room
Stayed in Jan 2024
Family
3 review
5.0/5
Outstanding
Posted on 10 Feb 2024
Very good, beautiful scenery, good breakfast, come to experience the hot springs in summer vacation ♨️The children like it very much! The room is large and the bed is also large, suitable for bringing children ~ family travel! Come again next time ~
Original TextTranslated by Google
Response from Property: Thank you for choosing Shengzhixiang for your vacation. Your recognition is the greatest encouragement to us. We look forward to seeing you and your children coming back again. Wish you and your family a happy Chinese New Year.
Anonymous User
Deluxe Room
Stayed in Nov 2023
Travel with friends
10 review
5.0/5
Outstanding
Posted on 26 Nov 2023
I have stayed here several times. The surrounding environment is very good. The service attitude is good. The charger was missing and it was sent back the next morning. Thank you.
Original TextTranslated by Google
Response from Property: Thank you for sharing. Your affirmation is the best encouragement for us. We will continue to work hard. Welcome to come back and check in again~
…lily
One-Bedroom Cascading Greenery Villa
Stayed in Nov 2023
Couples
3 review
4.0/5
Very Good
Posted on 7 Feb 2024
I live in a newly renovated villa. The hot spring outside is a bit old. But it is much better than before the renovation. I like the style. The first floor is the garage, and the second floor is the room and hot spring. Takeout can be delivered to the door.
Original TextTranslated by Google
Response from Property: Thank you for your continued support to Shengzhixiang. Your feedback has been received and we will strengthen the maintenance of the facilities. At the same time, we look forward to your return for vacation so that we have the opportunity to improve our shortcomings.
Guest User
Deluxe Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on 2 Mei 2024
I took the opportunity to come and play during the competition. Parking is convenient and the waiters are enthusiastic. The hot springs here are fun and relaxing. Adults and children have a lot of fun!
Original TextTranslated by Google
Response from Property: Thank you for your comments and sharing. I wish the children a satisfactory result in the competition. I also look forward to you and your children coming back for vacation in the summer.