Xiamen Henglong Garden Hotel Reviews

Response from Property: Hello, dear guest! Thank you for taking the time to share your stay experience. We are deeply sorry for your negative review and value your feedback very much. We understand that every guest's satisfaction is at the core of what we do. Obviously, we feel very guilty that we did not meet your expectations during this service. Please allow us to sincerely apologize to you. Whether it is room facilities, service quality or any other aspects, we will do our best to make improvements to provide a more high-quality and comfortable accommodation environment. We learned that you were not very satisfied with your feedback on the parent-child room you booked. The room was full that day and we were unable to help you change your room immediately. If you want to check out and get a full refund later, we will actively cooperate with you. , we have cooperated with you in all your requests, understood and cared about the customer's feelings as soon as possible, and asked the hotel manager on duty to send you a fruit plate to apologize. However, you refused to communicate with us and have been actively solving and communicating with us, but you did not accept it. They communicated with us and found out that the problem with the elevator was temporary and occurred on the same day. We have already reported back and implemented the inspection and eliminated any hidden risks! The breakfast diners are quite full, which may keep you waiting for a long time. Breakfast can satisfy both Western and Chinese styles. For the general public, it may not be possible for every customer to be very satisfied. Our room type hotel rooms guarantee the quality of hygiene and room supplies, which is best Customers who have used the five-star mousse mattress can feel it, including latex pillows, the best goose down quilts, and negative ion air purifiers. Our services have always put customer experience first. We apologize to you again! wish you a happy life!

Response from Property: Thank you very much for choosing to stay at Henglong Garden Hotel! As the saying goes, gold and silver awards are not as good as your praise, and gold and silver cups are not as good as your reputation. The service of the ladies at the front desk is really getting better and better. I would like to express my gratitude and blessings to you. Sincerely serving every guest is our consistent job responsibility! The hotel will provide you with a superior location, warm and comfortable rooms, free parking, and you can come and try our delicious restaurant. I hope that when you stay next time, Henglong will give you a different experience. Our store will definitely not disappoint you! Looking forward to seeing you again!

Response from Property: Dear guests, hello! Thank you for your love and recognition of Henglong Garden Hotel. As you said, the location is very convenient. It is less than 10 minutes' drive from SM City Plaza, Panji Famous Products Center, Mingfa Commercial Plaza, Xiamen Railway Station, etc. It is very convenient for dining, entertainment, and shopping. There is also a subway transportation method near the hotel, which makes your travel more convenient. The hotel lobby is marble-style, simple and stylish, and warmly serves every guest. There is also a restaurant in the hotel lobby. You are also welcome to experience it next time! Looking forward to your visit again! I wish you a pleasant journey!

Response from Property: Dear guests, hello! Thank you for your love and recognition of Henglong Garden Hotel. As you said, the location is very convenient. It is less than 10 minutes' drive from SM City Plaza, Panji Famous Products Center, Mingfa Commercial Plaza, Xiamen Railway Station, etc. It is very convenient for dining, entertainment, and shopping. There is also a subway transportation method near the hotel, which makes your travel more convenient. The hotel lobby is marble-style, simple and stylish, and warmly serves every guest. There is also a restaurant in the hotel lobby. You are also welcome to experience it next time! Looking forward to your visit again! I wish you a pleasant journey!

Response from Property: Dear little master, hello! Thank you very much for your recognition and praise of our hotel in your busy schedule, as well as your good comments on us! We will continue to work hard, keep our original intention, and serve every guest well. The parent-child rooms in our hotel are carefully designed, and each one is the result of the efforts of the housekeepers. Thank you for being liked by the children! The hotel has a parking lot, and free parking is available for each guest staying in the hotel. However, please go to the front desk to collect the parking ticket when you go out. The hotel has a superior geographical location, less than 10 minutes' drive from SM City Plaza, Panji Famous Products Center, Mingfa Commercial Plaza, Xiamen Railway Station, etc. Dining, leisure and entertainment, shopping are very convenient, and there are subway transportation methods near the hotel, making your travel more convenient. If you encounter any problems during your stay, please contact the front desk in time, and we will solve it for you as soon as possible! Looking forward to your stay again! I wish you a happy life!

Response from Property: Thank you very much for choosing to stay at Henglong Garden Hotel! As the saying goes, gold and silver awards are not as good as your praise, and gold and silver cups are not as good as your reputation. The service of the ladies at the front desk is really getting better and better. I would like to express my gratitude and blessings to you. Sincerely serving every guest is our consistent job responsibility! The hotel will provide you with a superior location, warm and comfortable rooms, free parking, and you can come and try our delicious restaurant. I hope that when you stay next time, Henglong will give you a different experience. Our store will definitely not disappoint you! Looking forward to seeing you again!

Response from Property: Dear guest: Hello! Thank you for your recognition of our hotel. Your recognition is the spiritual food on our road to progress, giving us constant encouragement and motivation! The hotel is close to Panji Lotus Lane and Lotus Park, and is less than 10 minutes' drive from SM City Plaza, Panji Famous Products Center, Mingfa Commercial Plaza, Xiamen Railway Station, etc. It has convenient transportation all around. Whether you are on a business trip or sightseeing, it is your best choice. I hope to visit our hotel again in the near future, and let us provide you with better service! I wish you a pleasant journey!

Response from Property: Dear guest: Hello! Thank you for your recognition of our hotel. Your recognition is the spiritual food on our road to progress, giving us constant encouragement and motivation! The hotel is close to Panji Lotus Lane and Lotus Park, and is less than 10 minutes' drive from SM City Plaza, Panji Famous Products Center, Mingfa Commercial Plaza, Xiamen Railway Station, etc. It has convenient transportation all around. Whether you are on a business trip or sightseeing, it is your best choice. I hope to visit our hotel again in the near future, and let us provide you with better service! I wish you a pleasant journey!

Response from Property: Dear guest: Hello! Thank you very much for your favor and love for our hotel! For your support and recognition of the hotel, everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved and warm. The hotel provides free parking for the convenience of the guests staying in the hotel, so that the guests and tourists can travel happily. At the same time, thank you for your praise for the service of the lady at the front desk of our hotel. Thank you! And if you encounter any problems during your stay, please contact our front desk in time, we will help you solve it as soon as possible. We must provide the most intimate and meticulous service to the guests and bring a super value experience to every guest. The hotel shows the unique charm of the hotel to guests with a simple style and warm and considerate service. The lobby is all marble style, the room area is spacious enough, and the guest room supplies are equipped with five-star mattresses, moderate hardness, goose down quilts and latex pillows, as well as air purifiers, so that you can live comfortably and freely. It is our purpose to serve every guest who stays in sincerely and attentively. You can also experience other room types of the hotel next time you stay, so that you can have a different and wonderful stay experience! Remind you to keep running on the road of travel, remember to take good care of yourself! I wish you a pleasant journey! We look forward to seeing you again!

Response from Property: Dear guests: Hello! Thank you for choosing Henglong Garden Hotel! Thank you for spending your precious time to comment and recognize our hotel. Your satisfaction is our goal! We strive to create a warm and comfortable living environment for our guests. With your affirmation, we will strive to do better~, the hotel lobby is all marble style, simple and stylish, with high-quality guest room supplies, all rooms in our store are equipped with negative ion air purifiers, electric blackout curtains, 90% goose down quilts and latex pillows, so that you can live comfortably. It is our purpose to serve every guest who stays in sincerely and attentively. I hope to see your satisfied smile again in Henglong Garden and look forward to your visit again!

Response from Property: Dear little master, hello! Thank you very much for your recognition and praise of our hotel in your busy schedule, as well as your good comments on us! We will continue to work hard, keep our original intention, and serve every guest well. The parent-child rooms in our hotel are carefully designed, and each one is the result of the hard work of the housekeepers. Thank you for being liked by the children! The hotel has a superior geographical location, less than 10 minutes' drive from SM City Plaza, Panji Famous Center, Mingfa Commercial Plaza, Xiamen Railway Station, etc. It is very convenient for dining, leisure and entertainment, and shopping. There is also a subway transportation method near the hotel, making your travel more convenient. If you encounter any problems during your stay, please contact the front desk in time, and we will solve it for you as soon as possible! Looking forward to your stay again! I wish you a happy life!

Response from Property: Dear guests: Hello! Thank you for choosing Henglong Garden Hotel! Thank you for spending your precious time to comment and recognize our hotel. Your satisfaction is our goal! We strive to create a warm and comfortable living environment for our guests. With your affirmation, we will strive to do better~, the hotel lobby is all marble style, simple and stylish, with high-quality guest room supplies, all rooms in our store are equipped with negative ion air purifiers, electric blackout curtains, 90% goose down quilts and latex pillows, so that you can live comfortably. It is our purpose to serve every guest who stays in sincerely and attentively. I hope to see your satisfied smile again in Henglong Garden and look forward to your visit again!

Response from Property: Dear guest: Hello! Thank you for choosing Henglong Garden Hotel. We are very glad that you have a pleasant stay in the hotel. Thank you very much for your recognition! "Clean, sanitary, comfortable and tidy" has always been our job responsibility. The hotel lobby is designed in a full marble style, simple and stylish, and the rooms are spacious and bright, allowing you to live freely and comfortably. At the same time, thank you for your praise for the front desk service. The hotel also provides free parking for guests staying in the hotel. We will serve attentively so that every guest who comes to the store can feel the warmth of home. We serve customers with sincerity, enthusiasm, and customer satisfaction is the purpose of our service. We will work harder to provide guests with more complete and high-quality services and stay experience! Sincerely look forward to your stay again!