Xence Hotel Reviews
Xence Hotel
No.29-6 Xinglong Road, Huli District, Xiamen, Fujian, ChinaView Hotel Details
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1 night
Xence Hotel Guest Reviews
4.7/5
Outstanding
2061 review
Verified reviewsLocation4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(2061)
Positive reviews(1991)
Reviews with photos/video(454)
Friendly front desk staff(180)
Convenient parking(90)
Delicious breakfast(79)
Close to airport(46)
Perfect for business trips(31)
Has rooms for families(23)
Awesome gym(22)
Excellent afternoon tea(19)
Negative reviews(70)
DiannaraGL
Smart Room - City-View (2 Beds) (Fridge)
Stayed in Sep 2024
Travel with friends
2 review
Outstanding
Posted on Sep 18, 2024
Its so convenient near shopping mall and train station.
Anonymous User
Superior Queen Room
Stayed in Mar 2024
Business travelers
6 review
Outstanding
Posted on May 6, 2024
nice hotel and nice people.
Everything goes well inn here.
My Best business trip inn Xiamen.
Absolutely convenient for my needs.
So I will still stay inn here for next time.
Response from Property: Thank you for your comments. Nice！We are all here in Xiamen Xence hotel looking forward to your next staying. Best wishes.
Chi-Lun Wu
Privacy Enhanced Twin Room (Spacious Area Between Beds + Smart Voice Assistant + Mini Fridge + King Koil Mattress)
Stayed in Jul 2024
Business travelers
180 review
Amazing
Posted on Jul 29, 2024
The room is comfortable and the location is convenient. The staff are friendly and helpful.
Response from Property: Thank you for your feedback. We are looking forward to your next stay.
Guest User
Superior Queen Room
Stayed in Jan 2024
Business travelers
1 review
Outstanding
Posted on Jan 23, 2024
Front desk is very good service
Response from Property: Thank you for your kind repo! Glad that you had a good time with us! Hope we get to meet again in near future!
Guest User
Super Smart Room (Double Bed) (Fridge)
Stayed in Feb 2023
Business travelers
21 review
Amazing
Posted on Mar 1, 2023
On my trips to Xiamen I always stay in this hotel. Nice, clean rooms, good quality bedsheets, comfortable bed.
Response from Property: Comfort and reassurance have always been our service tenet. Come often if you like. We are waiting for you at Yiju Hotel.
Melvin_Tang
Family Friendly Smart Room - Triple Occupancy, City-View (Fridge)
Stayed in Apr 2024
Family
7 review
Outstanding
Posted on Apr 5, 2024
New & comfortable
Response from Property: Dear guest, thank you for your five-star praise for us. Our hotel provides two modes of check-in. If you are an E person, it is recommended to choose to check in directly at the front desk. Our front desk staff will provide you with warm and thoughtful service. If you are an I person, you can choose to check in by yourself at the front desk of our hotel, saving you time for communication. There is always a service that can serve you. We look forward to seeing you next time! Wish you: be well!
Abdul
Superior Queen Room
Stayed in Jun 2024
Solo travelers
6 review
Posted on Aug 12, 2024
Decent
Response from Property: Thank you for your feedback. If you had a great stay please engage us a full score comments.Looking forward your next stay.
Jigui
Deluxe Smart Room - With View (Double Bed) (Fridge)
Stayed in Jun 2023
Business travelers
1 review
Outstanding
Posted on Jul 2, 2023
feichangbangdejiudian
Response from Property: Thank you for choosing our Xiamen Ruiyi Yiju Hotel. Thank you very much for your recognition. We are committed to providing good service and implementing the service system. We are very happy that you had a satisfactory stay with us. It is our honor. We will continue to work hard and make continuous progress! We look forward to seeing you next time and receiving your full five-star praise! piri, guest service manager of Xiamen Swiss Yiju Hotel
Patil
Superior Queen Room
Stayed in Nov 2021
Business travelers
40 review
Outstanding
Posted on Nov 14, 2021
It’s quite nice stay after prolonged journey
Response from Property: Dear customer! Thank you very much for your support to our hotel. We always believe that a good reputation must be recommended from the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. You are very welcome to choose our hotel again, whether on business or travel! Sincerely look forward to your coming again! guest Service manager of xence hotel Xiamen.
Novak001
Superior Queen Room
Stayed in Sep 2024
Travel with friends
191 review
Outstanding
Posted on Sep 17, 2024
Every time I come to Xiamen, I will choose this hotel. The service is very good, and it is visible that there are some upgrades every time I come. I hope this hotel will get better and better! The laundry room is great, and the commercial washing machine is 100%
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Response from Property: Thank you for taking the time out of your busy schedule to give us a good review. From your words, I can see that you like us. Our silent efforts have made you discover us, which makes us feel warm. I wish you a happy Mid-Autumn Festival. You are welcome to come often~
Guest User
Superior Queen Room
Stayed in Aug 2024
Solo travelers
1 review
Very Good
Posted on Sep 8, 2024
The room is not big, but it is clean and comfortable, but the sound insulation needs to be improved. At 2:00 a.m. on the first day of stay, the neighbors were still chatting loudly... Parking is very convenient, and there are many places to eat nearby.
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Response from Property: Thank you for your review and feedback. I regret that I did not give you a perfect stay experience. I can see your recognition and love for us through your words. I am very sorry that Xiaoyi did not pay attention to the problem you mentioned during your stay. If you tell Xiaoyi, Xiaoyi will coordinate and handle it for you as soon as possible. Thank you for your understanding. I hope you will come often and wish you a good mood every day~
Guest User
Superior Queen Room
Stayed in Aug 2024
Business travelers
14 review
Outstanding
Posted on Aug 22, 2024
Old customer accommodation, the location is in Huli Park, convenient transportation, there is a pedestrian street, McDonald's and KFC nearby, great hotel, the service staff is very attentive and kind, I have stayed here about ten times, and each time it feels like home
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Response from Property: Thank you for your high praise. The hotel is located in the center of the island, with convenient transportation and not far from anywhere. It is worth recommending
Z-W-Z-W
Superior Queen Room
Stayed in Aug 2024
Travel with friends
7 review
Outstanding
Posted on Sep 3, 2024
The front desk lady was very nice and patient. I went to Xiamen for a few days while watching a concert. I originally booked two days but unfortunately it was too far from the subway so I cancelled one day. It was also very close to the pier to Gulangyu Island.
Original TextTranslated by Google
Response from Property: Thank you for your high praise. I wish you a happy day. I will come again next time I come to Xiamen. I look forward to seeing you again.
Guest User
Smart Room - City-View (2 Beds) (Fridge)
Stayed in Aug 2024
Family
13 review
Posted on Sep 1, 2024
I stayed in the hotel for a week with my son. Overall, it was good.
Facilities: The elevator is good, the room is a bit small, the password box was taken away, leaving a big hole, and there was a finger-wide crack above the door. One day, the air conditioner in my room was suddenly set to heating and I couldn't control it at all. Fortunately, the guest room handled it immediately and explained that the other room was under the master control operation...
Breakfast: There are fewer dishes and small choices
Environment: OK
Service: The front desk room service is very good, and it would be more perfect if the food can be delivered immediately.
Airport delivery 1 time: The front desk called a car online 🚘 It should be a cheap car model. The driver's attitude was extremely bad. He cursed when moving the luggage to the trunk.
Executive Lounge Afternoon Tea for one large and one small: It is quite unique and you can sit for a while.
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Guest User
Smart Room - City-View (2 Beds) (Fridge)
Stayed in Aug 2024
Other
1 review
Outstanding
Posted on Aug 14, 2024
It's my first time staying in this hotel. It's quite clean. The mattress is more comfortable than I expected. The service attitude of the front desk staff is very good and friendly.
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