Waldorf Astoria Xiamen

房間很好，地理位置也不錯，出行方便， 服務熱情細緻，很貼心，下次還會選擇這裏

非常棒的一次體驗。裝修典雅矜貴，西式早餐很豐富.

每次到廈門出差都住華爾道夫，服務和設施都非常好，酒店員工也都很熱情，點贊！

酒店很新環境不錯

I didn't expect the hotel to be the only dissatisfaction about this trip. I landed at the hotel at 2 o'clock. The room was not ready (lower than expected). I was told to upgrade, but the upgraded room was on a lower floor. The bathtub changed from the round bathtub I ordered to a regular oval bathtub (is it a regular oval bathtub? There will be no evaluation for true upgrades). Well, I asked for the original room type to be given to me at 3 o'clock according to the hotel's policy (it is rare that the room cannot be given at 2 o'clock, and the room is given at 3 o'clock according to the policy), but the front desk said it probably means that the room cannot be given clearly at 3 o'clock. . Not wanting to waste any more words, I just said, "I'm going to eat," and asked them to coordinate the room grabbing by themselves. At 3 o'clock, I wanted to get a room and rest. When I came back and checked in, there was no welcome fruit in the reservation. The welcome speech that was turned on on the TV was still the same as the previous guest. I had just rested and encountered a waiter knocking on the door and before he responded, he tried to swipe the card to open the door and enter. He stopped (fortunately it was locked) Habit). The hair dryer in the room is a medieval style, and the placement design of the washbasin makes it difficult for you to find the place for cosmetics. The furniture in the room is also a bit old. The quilt is thick and the bedding is a bit stuffy. In the evening, I asked for two narrow-mouth cups in the guest room. I communicated for a long time about the cup types I wanted, but in the end, two soft drink cups were delivered. I couldn't laugh or cry. Oh, and there's the concierge, who strategically avoids getting luggage from the trunk. In short, in addition to the entrance, appearance, and lobby, it can show 5 stars. The rest were disappointed. Also, breakfast was too crowded, and the meal was not served until we finished eating. The same was true for the old man at the next table. Tea was not even served, and he asked twice. There seems to be a problem with hotel management. I will not stay at this hotel again next time I go to Xiamen.