Xiamen Liu Yuan Amoy Colourful Wonderland Smart Hotel (Near Zhongshan Road Railway Station) Reviews

Customer service was excellent. Front desk staff was very friendly and helpful. They could also wash your clothes for free if you needed it. Hot water was very good, and the room was clean. There were some additional bottles of water available in case you finished your 2 bottles which were provided in the room. The location was very convenient. I took BRT from airport and got off at Douxi Rd and then walked less than 10 minutes to get to the hotel. There were a lot of eateries and 2 super markets along the street. I recommend this hotel.

At first glance the hotel looked fine, the reception looked bright and well presented but that’s where the good feelings ended. I wasn’t expecting a lot but really what I received was below that level, much below the most basic of standards. The walls were marked and dirty, the mattress possessed not a single shred of comfort. After explaining my issue with the guy from reception, they were so kind to switch my room and later found a second mattress protector had been put on to the bed in my room. This was because I spoke Chinese and persisted that the empty rooms had not yet been checked into. They were quick to change this and I appreciated that. I understand that the pandemic has been a shocking time for those who are in the hotel business but this property needs a complete overhaul. I had no fault with the staff but the management would do well to make the rooms more comfortable, the staff don’t deserve disgruntled customers.

Great place and good value

Everything was fine

The guy at the front desk has a very good attitude. He helps with luggage when checking in and out. He is also very generous when asking for some disposable utensils. The atmosphere in the store is very good and there are many roses. The location of the store is very good, very close to the high-speed rail station and the pier, and close to Zhongshan Road. The pedestrian street is also very close, and a tour guide was thoughtfully provided.

First of all, the hotel has no elevator, the facilities are very old, and there are unknown marks on the fabric sofa, which is very different from the hotel's promotional pictures. You can see the real pictures yourself.

The proprietress and staff are very nice and enthusiastic. They also provide travel guides and food locations. The room is also very clean and tidy.

Hygiene: The hotel is clean and tidy. The handsome guy at the front desk is single. The service attitude is very friendly. It is an excellent store.

Although I gave this hotel full marks out of the four default reviews, it was because there was a small gift after leaving and the young lady at the front desk and the handsome guys were very enthusiastic. Also, it’s not too far from Zhongshan Road Pedestrian Street. If you exercise regularly, you can walk there at any time. However, there are so many areas that the hotel needs to improve on. First, the soundproofing is not good, and everyone next door knows what is going on. Secondly, the bathroom equipment is really worth one star. There is no separation between wet and dry rooms, and the equipment is aging in a mess. Third, I’m not really a picky person, but the mattress is really hard to say enough. I sincerely recommend that the owner really upgrades the facilities.

The hotel is warmly decorated with details. The front desk guy is enthusiastic and solves problems in a timely manner. In short, it is a pleasant stay.

The transportation is convenient, the room is very clean, there are free snacks, and the price is high. I am very satisfied!

My colleagues from the company helped me book the hotel. When I checked in for the first time, I felt that the hotel's management level was very high, it was fully intelligent and could be controlled with a mobile phone, which was very convenient. The room is very clean and warm. There is a lot of traffic and it is basically full. However, it is very quiet and the transportation is very convenient. It is very suitable for living. I will stay here again next time I am on a business trip. Thanks to the lady and brother at the front desk for their enthusiastic service and bright smiles!

This is my first time staying at Liuyuan Hotel. The hotel is located in the city center with convenient transportation. It is surrounded by large shopping malls, food streets and tourist attractions, making it convenient for sightseeing, shopping, eating and traveling. The hotel is fully intelligently managed, so everything can be done at the touch of a finger. The service is also very good. The room is quiet and clean. I will choose Liuyuan Hotel next time I travel to Xiamen.

The hotel is super beautiful, with flowers everywhere and full of details. It can be seen that the proprietress is working hard on the hotel. The smart guest control is also very novel, and you can talk to Pandora directly. The sanitation is very clean and the service is also very enthusiastic.